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Operations
HMC Promotes Carl Haynes to Regional Director Of Operations
Hospitality Management Corporation (HMC) | August 5, 2014
August 5, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the promotion of Carl Haynes as part of its growing corporate team. Haynes will be responsible for overseeing HMC hotel projects in the South Texas Shale Oil Play areas. His responsibilities will include working closely with ownership, managing directors, contractors and vendors through the building stage, then upon completion, direct management of hotel operations. He has had extensive experience in the hospitality industry managing properties from limited service to upscale resort hotels. Since the beginning...
M&R Hotel Management Names Director of Human Resources
M&R Hotel Management | August 5, 2014
GREAT NECK, N.Y. (Aug. 5, 2014) – M&R Hotel Management has announced the appointment of Mureka Walcott as director of human resources, responsible for recruiting, orientation, supporting existing staff, annual performance reviews, coordinating benefits and managing employment insurance. M&R Hotel Management operates three hotels in Manhattan, four near John F. Kennedy International Airport, one near LaGuardia Airport and two in Staten Island. A third Staten Island hotel is scheduled to open in September. An 11-year hospitality industry veteran, Walcott previously was area human resources manager for the Residence Inn New York ...
New General Manager Hired after Ownership Change for Springhill Suites Pinehurst Southern Pines
BuildCentral | August 4, 2014
Hotel-Online and BuildCentral Have Updated 246 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. August 4, 2014 - Hotel-Online and BuildCentral have reported 246 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Sheraton Mahwah Hotel (Mahwah, NJ) My Place Hotel-Billings (Billings, MT) DoubleTree by Hilton Hotel Los Angele...
The Top Ten Questions to Ask Your Online Media Agency
the Author and HeBS Digital | August 4, 2014
by Sara O'Brien In the fast-paced, always-innovating online media space, hotel marketers have a newfound opportunity to invest in higher converting campaigns with increasingly smarter targeting technologies. Today's hotel marketer must have a forward-thinking and hospitality-focused online media partner who can guide them in bringing the most ROIs from this growing and complex channel. Influenced by unprecedented advancements in technology, display advertising is growing at a staggering 21 percent and is expected to surpass paid search in 2015. Social Media and Online video advertising are also commixing with the display category, and a...
Midas Hospitality Appoints Ande Miller as Director of Revenue Management
Midas Hospitality, LLC | August 4, 2014
SAINT LOUIS, MO August 4, 2014 - St. Louis-based hotel owner, operator and developer, Midas Hospitality announces the hiring of Ande Miller, Director of Revenue Management. As Midas Hospitality continues its aggressive hotel portfolio growth, it adds additional support to the hotels with the addition of a third Director of Revenue Management. Midas EVP & Principal - Sales & Marketing, Kurt Furlong, states "We are extremely pleased to add a seasoned hospitality veteran, Ande Miller to our Midas Hospitality corporate support team." Ande brings over 20 years of hotel experience, with the last 13-years in revenue managemen...
Wes Scrape Named General Manager of the 186-room Hilton Garden Inn Jackson Downtown in Mississippi
HRI Lodging | August 4, 2014
NEW ORLEANS, LA (August 4, 2014) - Wes Scrape has been named general manager of the Hilton Garden Inn Downtown in the historic King Edward building, announced Larry Daniels, regional vice president of operations for HRI Lodging (HRIL), an affiliate of HRI Properties (HRI), the lead developer and majority owner of the King Edward. Scrape has managed hotels in the Jackson, MS area since 1987 and had been working as general manager of the Hampton Inn North in Jackson since 1996. He was presented the "Home Town Hero Award" by the Jackson Convention and Visitors Bureau in 2013 and has earned the designation of Certified Hotel Administrator f...
Hilton Worldwide Reports Q2 2014 Net Income of $209 million: RevPAR Increased 6.7%
Hilton Worldwide | August 1, 2014
MCLEAN, Va.--Hilton Worldwide Holdings Inc. ("Hilton," "Hilton Worldwide" or the "Company") (NYSE: HLT) today reported its second quarter 2014 results and raised its full year 2014 outlook. Highlights include: EPS and EPS, adjusted for special items, for the second quarter both increased 24 percent from the same period in 2013 to $0.21 Net income attributable to Hilton stockholders for the second quarter was $209 million, an increase of 35 percent from the same period in 2013 Adjusted EBITDA for the second quarter increased more than 10 percent from the same period in 2013 to $651 million and Adjusted EBITDA margin increased 110 bas...
White Lodging Names New GMS in Q2 2014; Kristie Fererra, David Meisner, Josh Brandon & Moby Ahmed
White Lodging Services Corporation | August 1, 2014
MERRILLVILLE, Ind., Aug. 1, 2014 -- White Lodging is pleased to announce the following individuals have been named general managers last quarter across the company. Kristie Fererra was promoted to the general manager of the Residence Inn Louisville. Fererra began her hospitality career in 2005 at the SpringHill Suites Boulder Longmont as a night auditor. Following her stint at the SpringHill Suites Boulder Longmont, she then accepted a position at the Courtyard Boulder Louisville as front desk supervisor, followed by a position as assistant general manager, first at the Residence Inn Louisville in 2007 before returning to the Courtyard ...
Construction to Begin for 88-room Radisson Hotel Santa Marta in Colombia
July 31, 2014
MINNEAPOLIS (August 1, 2014) - Radisson®, one of the best-recognized hotel brands, today announced the signing of the Radisson Hotel Santa Marta in partnership with Radisson Hotels International Latin America which will be located at Road 3 #130-60 on Bello Horizonte Beach in Santa Marta, Colombia. The ultra-modern style, 88-room oceanfront hotel will begin construction immediately. "As a leading hotel brand in South America, this signing reinforces our commitment to further expand our presence in key locations in the region," said Javier Rosenberg, chief operating officer, Carlson Rezidor Hotel Group, Americas. "We are excited to part...
Marriott International Reports Q2 2014 Net Income of $192 million with RevPAR Gains of 5.8%
Marriott International, Inc. | July 30, 2014
HIGHLIGHTS Second quarter adjusted diluted EPS totaled $0.71, a 25 percent increase over prior year reported results. Reported diluted EPS totaled $0.64; North American comparable systemwide RevPAR rose 6.0 percent in the second quarter with average daily rates up 3.7 percent; On a constant dollar basis, worldwide comparable systemwide RevPAR rose 5.8 percent in the second quarter, including a 3.5 percent increase in average daily rate; Marriott repurchased 5.0 million shares of the company's common stock for $300 million during the second quarter. Year-to-date, the company repurchased 12.8 million shares for $706 million; Compara...
Hotel Equities Re-Opens the Fully Renovated 96-room Courtyard by Marriott Memphis East in Tennessee
Hotel Equities | July 30, 2014
Atlanta, GA - July 30, 2014 - Atlanta-based Hotel Equities (www.hotelequities.com) recently held a ribbon cutting ceremony to celebrate the grand re-opening of the fully renovated 96-room Courtyard by Marriott Memphis East in Memphis, Tennessee. The hotel recently completed a comprehensive renovation and a significant profit improvement plan that exceeded Marriott's expectations and has yielded an incredible increase in revenues and profitability almost immediately. Front row, left to right: Rob Cote, Hotel Equities VP Operations; Dana Elliott, Director of Sales, Courtyard by Marriott Memphis East: Brad Rahinsky, President & COO, Ho...
A Sense of Place
Larry Mogelonsky | July 30, 2014
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Helping a client organize a conference set in my hometown of Toronto, I sent several employees down to a big chain four-star hotel located in the heart of the financial district where the attendees were staying. Their job was to direct the attendees towards the evening's reception venue a dozen or so blocks away. When we all converged, I asked one of my team members, "What did you think of the hotel?" Although it may not seem significant to the layman, his response shocked me. "It was just a hotel," he said, shrugging his shoulders with a blasé tone. Just a hotel? He had just spent well ov...
Dynamic Rate Marketing by HeBS Digital Helps Hoteliers Boost Direct Online Revenues
HeBS Digital | July 29, 2014
HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm, is excited to offer Dynamic Rate Marketing (DRM) Packages to dramatically increase digital marketing campaign effectiveness, increase direct online bookings and shift share from the OTAs. New York, NY (July 29, 2014) - HeBS Digital, the leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm is pleased to offer its client portfolio Dynamic Rate Marketing (DRM), a next-generation direct-response marketing category, enabling hotel...
Mid-Year Review: The Rising Tide of Mobile Bookings – How Hoteliers Can Stay Afloat By Max Starkov
HeBS Digital | July 29, 2014
By Max Starkov In the first half of 2014, the massive shift from desktop to mobile and tablet devices continues its rigorous pace and now over 42% of web visitors and nearly 38% of page views were generated from non-desktop devices (mobile and tablet), while nearly 16% of bookings and 19% of room nights came from tablets and mobile devices. The explosion of non-desktop customer engagements presents a major challenge to hotel marketers: creating and managing a digital presence across three distinct distribution and marketing channels (desktop, mobile, and tablet). No doubt, hoteliers must invest in and take advantage this multi-channel, ...
John Hall Joins Hospitality Management Corp. as General Manager for 118-room Best Western Odessa, TX
Hospitality Management Corporation (HMC) | July 28, 2014
Monday, July 28, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces the addition of John Hall to its leadership team. Hall will be responsible for the day-to-day running of the 118-room Best Western Hotel located off I-20 in Odessa, TX. Hall has spent his career working in every facet of the hotel industry with years of experience overseeing the management of various properties, personnel, and has become expert in driving guest satisfaction and increased revenues and profit. "I'm incredibly excited to be a part of the HMC team. We have a great hotel and we offer terrific val...
Hilton Launching Digital Check-In & Out, Web Based Room Selection & Customization at Over 4K Hotels
Hilton Worldwide | July 28, 2014
MCLEAN, Va.--In a first for the hospitality industry, Hilton Worldwide today announced its guests will have unprecedented choice and control over their entire hotel stay with the ability to check-in and choose their exact room from digital floor plans, as well as customize their stay by purchasing upgrades and making special requests for items to be delivered to their room, on their mobile devices, tablets and computers. Guests also will be able to check-out using these personal technology devices. By the end of 2014, digital check-in and room selection will be available at more than 4,000 Hilton Worldwide properties across 11 brands in...
Dual-Branded Hotel Complex Planned for Columbus, Ohio
BuildCentral | July 28, 2014
Hotel-Online and BuildCentral Add/Update 190 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. July 28, 2014 - Hotel-Online and BuildCentral have added or updated 190 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Quarrier Street Hotel (Charleston, WV) Bohemian Hotel (Fort Collins, CO) South Lake Union Hotel (Se...
Radisson Signs 208-key Radisson Hotel & Convention Center Edmonton in Canada Opening September 2014
July 25, 2014
MINNEAPOLIS (July 25, 2014) - Radisson, one of the best-recognized hotel brands, today announced the signing of the Radisson Hotel & Convention Center Edmonton, located at 4520 76 Avenue Northwest in Edmonton with an expected opening of September 12, 2014. The hotel offers 168 guestrooms and 40 suites, two full-service restaurants and a convention center. "The signing of this hotel reinforces our commitment to enhance the brand's portfolio and further expand our presence in key Canadian markets," said Javier Rosenberg, chief operating officer, Carlson Rezidor Hotel Group, Americas. "Hotels with robust offerings like the Radisson Hot...
Benchmark Names Richard N. Ebright III Director of Operations for Stonewall Resort in Roanoke, WV
July 25, 2014
The Woodlands (Houston), Texas, July 25, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Richard N. Ebright III director of operations for Stonewall Resort, a Benchmark Resorts & Hotels® property located in Roanoke, West Virginia. Michael Hager, general manager, made the announcement. "It is with pleasure that I welcome Richard to the Benchmark family at Stonewall Resort," said Mr. Hager. "He brings vast experience in hotel operations to his new role, which will serve our resort well. We welcome him to our executive team." Richard Ebright was previously general manager fo...
Benchmark Hospitality Names Elizabeth Dexter DOS for Santa Barbara Beach & Golf Resort on Curacao
July 24, 2014
The Woodlands (Houston), Texas, July 24, 2014 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has appointed Elizabeth Dexter director of sales for Santa Barbara Beach & Golf Resort, a Benchmark Resort® located oceanfront on the Caribbean island of Curacao. Phillipe Eversdijk, Benchmark's general manager for Santa Barbara Beach & Golf Resort, made the announcement. "It is a pleasure to welcome Liz to our resort," said Mr. Eversdijk. "She has an extensive record of client satisfaction, and is known for her dedication to her customers and their meetings and events. Her appointment to our...
FCS Bolsters Valued Business Partners Roster with Addition of Piramid Solutions in Thailand
FCS | July 24, 2014
Thailand-based IT integration solutions provider to offer industry-leading FCS operations management software platforms Bangkok, Thailand - July 24, 2014 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has announced the recent signing of a Valued Business Partnership with Piramid Solutions Co., Ltd., one of Thailand's most prominent and respected IT solution integration providers. As a result of the partnership, Piramid Solutions will begin to supply its client base with access to the comprehensive suite of products known as the FCS Rainbow Solution. A Phuket-based company that speciali...
17 Things I Hate About Guestrooms
Larry Mogelonsky | July 23, 2014
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) The guestroom is the crux of the hotel experience, and there are many small things that can set a guest off but are often overlooked. Call this my pet peeve list, but see if you don't agree. This list is not in priority order. 1. Complex WiFi set ups. It is bad enough that I have to pay for WiFi, but what's worse is trying to set up a complex WiFi connection. Headache! Even with my MacBook Air, there are connections that just don't seem to work, no matter what you attempt. 2. Poor WiFi signal. I am differentiating this point from the set up and cost. What I am referring to is insufficient b...
HMC Assumes Management of Newly Built 83-room Microtel Inn & Suites by Wyndham in Pearl River, LA
Hospitality Management Corporation (HMC) | July 21, 2014
Monday, July 21, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces managerial responsibilities for the newly built 83-room Microtel Inn & Suites by Wyndham in Pearl River, LA. Centrally located on the Gulf Coast, this room and suite property is located 10 minutes from downtown Slidell, LA and only 35 minutes from New Orleans. This is the 6th Microtel Inn & Suites by Wyndham added, contributing to the company's ongoing business expansion which is made up of full service, selected service and limited service hotels. HMC is one of the country's largest third-party priv...
New Owner for 285-Room Figueroa Hotel in Los Angeles
BuildCentral | July 21, 2014
Hotel-Online and BuildCentral Have Updated 223 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. July 21, 2014 - Hotel-Online and BuildCentral have reported 223 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Embassy Suites West Palm Beach-Central (West Palm Beach, FL) The Algonquin Hotel Times Square, Autograph Collecti...
