Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Aimbridge Hospitality Selected to Manage DoubleTree Suites by Hilton Doheny Beach – Dana Point in CA
Aimbridge Hospitality | July 3, 2014
DALLAS, TEXAS (July 3, 2014) - Aimbridge Hospitality announces it has been awarded the management contract for the DoubleTree Suites by Hilton Doheny Beach - Dana Point, a Hilton Family Hotel. This California hotel is conveniently positioned between Los Angeles and San Diego. The seaside hotspot is ideal for a relaxing getaway or business conference due to its location only an hour from major Southern California attractions. The pet-friendly hotel features 197 two-bedroom suites with ocean views and 13 specialty riviera suites. Guests can enjoy two restaurants on the property - Tresca Restaurant and Vivo Bar. Tresca offers coastal beach...
HMC Opens the 83-key Microtel Inn & Suites by Wyndham Cotulla in Texas
Hospitality Management Corporation (HMC) | July 2, 2014
July 2, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces the opening of the newly built Microtel Inn & Suites by Wyndham in Cotulla, TX. This 83-guest room and suite property located conveniently between San Antonio and Laredo off Interstate-35, is the 14th Texas property currently managed by HMC. HMC is one of the country's largest U.S. third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Microtel Inn & Suites by Wyndham Cotulla is the epicenter of the Eagle Ford Shale ...
Benchmark Hospitality International Appoints John Griswold to Board of Directors
July 2, 2014
The Woodlands (Houston), Texas, July 2, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed John A. Griswold to the growing company's Board of Directors. Mr. Griswold will serve as a key hospitality industry advisor to the Board. "I am very pleased to welcome John to Benchmark Hospitality's Board of Directors," said Burt Cabañas, founder and chairman. "His depth of industry knowledge and experience bring a wealth of information to our Board as well as significant hospitality resources to the table." Benchmark Hospitality's Board serves as outside advisors to the company's chi...
Caribbean Resort, 3,400-key Atlantis, Paradise Island, to Join Marriott’s Autograph Collection
Atlantis, Paradise Island Resort, The Bahamas | July 2, 2014
BETHESDA, MD – JULY 2, 2014 – Marriott International, Inc. (NASDAQ:MAR) announced today that the iconic Atlantis, Paradise Island resort will become part of its Autograph Collection, a rapidly growing exclusive portfolio of over 60 independent hotels in key locations across the globe. Regarded as the premier destination resort in The Bahamas and Caribbean, the 3,400 room Atlantis, Paradise Island will operate under a franchise agreement with Marriott and benefit from the company's global sales and reservations organization, 45-million member Marriott Rewards loyalty program and Marriott.com which generates more than $9.6 billion in ...
Sage Hospitality Acquires 321-room Marriott Minneapolis Southwest in Minnesota; Renovation Planned
Sage Hospitality | July 2, 2014
DENVER, July 1, 2014 -- Sage Hospitality, one of the nation's top hotel investment and management companies, has announced the acquisition of the Marriott Minneapolis Southwest in Minnetonka, Minnesota. Sage intends to invest more than $10 million into staffing and a full renovation of all public spaces and guest rooms in the 321 room hotel. Sage currently operates the DoubleTree Suites by Hilton Hotel Minneapolis and has a long and extensive track record in Minnesota. "We are excited to continue growing in the Minnesota market," said Michael Everett, Chief Investment Officer for Sage Hospitality. "The Marriott Minneapolis Southwest fea...
CityFest Hotel (Embassy Suites) in Tuscaloosa Slated to Open September 2014
BuildCentral | June 27, 2014
Hotel-Online and BuildCentral Add/Update 180 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. June 30, 2014 - Hotel-Online and BuildCentral have added or updated 180 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Stickney Point Hotel & Retail (Sarasota, FL) Sky Hotel Redevelopment (Aspen, CO) Elm Court Estat...
Aparthotels Adagio to Launch in London with Two New Developments Opening in 2016 & 2018
Aparthotels Adagio | June 27, 2014
June 27, 2014 - European market leader, Aparthotels Adagio, has announced the development of two new aparthotel properties in London, marking the arrival of Aparthotels Adagio in the Capital. Both developments are in partnership with Union Hanover and EquityBridge Asset Management. The new developments will open two years apart, the first expected to open its doors in 2016. Commenting on the UK expansion, Martine Balouka-Vallette, CEO Aparthotels Adagio, said: "Launching in London is central to the development of the Aparthotels Adagio brand in Europe and globally. London is the place to be for business and leisure. Opening in London is...
Holiday Inn Express® to Revive Historic Bel Air Motel in St. Louis, MO with $3M Renovation
June 26, 2014
To Re-Open in September 2014 as Holiday Inn Express® Central West End ST. LOUIS (June 26, 2014) - The original Bel Air Motel - St. Louis' first motel - was built in 1957 as a sleek, urban motel for the traveling businessperson and wealthy road trippers. The property, located at 4630 Lindell Blvd., will close temporarily on June 19 to receive more than $3 million in upgrades and rebranding as it transforms into a Holiday Inn Express® accented with unique twists that pay homage to its historic roots. It currently operates as a Comfort Inn. Opening in early September, the Holiday Inn Express® Central West End will feature a number of a...
New FCS Video Provides Hotels a Window Into Enhanced Operational Efficiency & Guest Satisfaction
FCS | June 25, 2014
Overview of extensive product portfolio demonstrates the advantages of working with FCS for both single and multi-property operations Atlanta, USA - June 25, 2014 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, is pleased to announce the launch of a new corporate video detailing the numerous advantages of its innovative solutions, professional services, major account offerings and ability to offer multi-lingual global support. Also recognizing the enhanced value achieved by the company's global presence and strategic business partnerships, the video provides a glimpse into what FCS as a...
UniFocus Adds Japanese to Time Clock Multilingual Suite
UniFocus | June 25, 2014
UniFocus, the only industry Workforce Management leader with both SaaS systems linked to a complete suite of survey solutions, is now complementing our workforce management software with multilingual smart time clocks available in English, Spanish, French, and Japanese. UniFocus will expand into German and Chinese soon. The interactive functionality in multiple languages, and the dependability of the biometric readers, delivers a new level of labor cost accountability while giving employees a new means of communicating. "Smart" clocks further ensure compliance with schedules without the need of management intervention. Accurately track...
Shane Arnold Appointed as Executive Chef for the 237-room Sheraton Hartford at Bradley Airport in CT
the Sheraton Hartford Hotel at Bradley Airport | June 24, 2014
WINDSOR LOCKS, CT (June 24, 2014) - Shane Arnold has been appointed as the Executive Chef for the 237-room Sheraton Hartford Hotel at Bradley Airport in Windsor Locks, CT. As Executive Chef, Arnold's responsibilities include menu creation and management of all food departments throughout the Sheraton, including the hotel's restaurant, Concorde's. Waterford Hotel Group, Inc. professionally manages the Sheraton Hartford. Chef Arnold joins the Sheraton team from his most recent position as Executive Sous Chef and Assistant Restaurant Manager for the 409-room Marriott Hartford Downtown, a role he held for nearly 10 years. Arnold had also pr...
Agilysys Previews rGuest™ Stay Property Management System
Agilysys | June 24, 2014
First Application Built Using New rGuest Hospitality Software Platform ALPHARETTA, GA. - June 24, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced the preview of rGuest™ Stay, a groundbreaking property management system that is the first in a suite of applications built using the new rGuest hospitality software platform. The solution can be seen at HITEC 2014 in Los Angeles. rGuest Stay is a guest-centric property management system that utilizes a standards-based solution on an open platform to enable richly integrated applications delivered from Agilys...
FCS Channel Business Partnership with ECnex Brings Hospitality Solutions to Caribbean/Latin America
FCS | June 24, 2014
New agreement ensures FCS solution availability to all properties around the globe Mexico City - June 24, 2014 - FCS Computer Systems (FCS), the most comprehensive hospitality solutions and services provider, is pleased to announce the recent signing of a partnership with ECnex, a leading Internet connectivity provider for hotels throughout Latin America and the Caribbean. Via the new association, properties throughout the region will now gain access to the industry's most advanced operational and guest satisfaction enhancing solutions. As an organization with more than 100 clients in countries such as Mexico, Argentina, Chile and Peru...
SHR Offers Sneak Peek of WAYV, a New Location Services App, at HITEC 2014
SHR | June 24, 2014
HOUSTON, TX, June 24, 2014- Sceptre Hospitality Resources (SHR) today announced the development of WAYV, a new location services application for the hospitality industry. The app, scheduled for release later in 2014, can be configured to offer convenient services and special offers based on the guest's location in relation to the hotel or resort. This not only improves the guest experience, but can also lead to increased revenue for hotels. "By having access to guest locations, you as a hotelier can offer a better overall hotel experience for each of your guests, while increasing revenue for your hotel. You can offer a more efficient ch...
Airbnb’s Inroads Into the Hotel Industry – What Does This Mean for Hoteliers?
Matt Kurtz | June 23, 2014
by Matt Kurtz Airbnb offers accommodations in nearly every major hospitality destination worldwide. Rates are often lower than comparable hotel rooms, and its popularity is rising—what does this mean for hotels? Travelers looking for lodging in their destination cities have traditionally taken one of two courses: stay at the home of a friend or relative or book a room at a local hotel. Over the past six years, a kind of hybrid option has emerged, allowing for guests to book rooms in the houses, apartments, condominiums, trailers, treehouses, boats, and even castles of other people. The experience can have as much in common with couch ...
Shaner Hotels & Prime Hospitality to Partner on 145-room Boutique Hotel as Part of FL’s ONE DAYTONA
International Speedway Corporation (ISC) | June 23, 2014
June 23, 2014 - DAYTONA BEACH, Fla. - ONE DAYTONA, the proposed world-class mixed-use and entertainment destination across from Daytona International Speedway, selected Shaner Hotels and Prime Hospitality Group (PHG) as its hotel partners. Shaner Hotels and PHG are planning a 145-room, full-service boutique property and are working with global hospitality leader Marriott International to bring an exclusive Marriott Autograph Collection® hotel to Daytona Beach and ONE DAYTONA. Projected to open in 2016 with Bass Pro Shops® and Cobb Theatres, among other tenants, ONE DAYTONA is a joint venture between International Speedway Corporation ...
Accor Signs Pullman in Liverpool, England the 216-room Hotel at the Kings Dock will Open Summer 2015
Accor | June 23, 2014
June 23, 2014 - Accor, the world's leading hotel operator and market leader in Europe, is pleased to announce it will open a 216 room hotel under its Pullman brand at the Kings Dock, on Liverpool's world-famous waterfront during the summer of 2015. The second Pullman brand hotel in the UK, the upscale hotel will be operated by Branded Hotel Management ("BHM"), under a franchise agreement and forms part of a new development at the Kings Dock. The first UK Pullman to be newly built will be a contemporary, stylish hotel and will be a fitting addition to the new Exhibition Centre Liverpool which will be integrated with ACC Liverpool, curren...
RLJ Lodging Trust Sells 194-room Holiday Inn Austin NW Arboretum Area in Austin, Texas for $13.5M
RLJ Lodging Trust | June 23, 2014
June 23, 2014 - BETHESDA, Md. - RLJ Lodging Trust (the "Company") (NYSE: RLJ) today announced that the Company has sold an additional hotel. The Company sold the 194-room Holiday Inn Austin NW Arboretum Area (the "Hotel") in Austin, Texas for approximately $13.5 million, or $70,000 per key. The sale price represents approximately a 7.9% capitalization rate on the Hotel's 2014 net operating income, fully loaded for pending capital expenditures. "We are very pleased to close on the sale of an additional non-strategic asset. To date, we have sold 15 assets for gross proceeds of more than $130 million," commented Thomas J. Baltimore, Jr., P...
FCS Signs Strategic Partnership Agreement with Ariane Systems to Streamline Guest Check-In/Out
FCS | June 23, 2014
Online check-in module to fully automate room assignments and job dispatching, improving the guest experience while boosting hotel workflow efficiency Atlanta, USA - June 23, 2014 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has announced a strategic partnership with Ariane Systems to allow for the integration of FCS solutions with Ariane's award-winning online check-in system. The combined FCS/Ariane solution will provide the ability for hotel guests to register and check-in before they arrive through a mobile-friendly online check-in module or via FCS i-Guest, and then pick up thei...
Aimbridge Hospitality Assumes Management of the 203-suite Brookfield Hotel & Conference Center in WI
Aimbridge Hospitality | June 23, 2014
DALLAS (June 23, 2014) - Aimbridge Hospitality, the nation's second largest independent hotel management and investment firm, announced recently that it has been chosen to manage the Brookfield Suites Hotel & Conference Center located in Brookfield, Wis. The 203-suite Brookfield Suites Hotel & Conference Center features a pool and fitness facility, 16 meeting spaces and is conveniently located just 10 miles west of downtown Milwaukee. Originally constructed as an Embassy Suites Hotel, the hotel will soon undergo a multi-million dollar renovation to be completed mid-2015. Located within miles of the Milwaukee County Zoo, Miller P...
Hard Rock Int’l Working with NYS Funding, Proposes Hard Rock Hotel & Casino in Rensselaer, NY
Hard Rock International | June 23, 2014
Orlando, Fla. - June 23, 2014 - Hard Rock International - owner of one of the world's most iconic and recognized brands - announced today it is working with NYS Funding LLC for the potential development of a Hard Rock Hotel & Casino in Rensselaer, NY. The proposed entertainment destination would be located at the DeLaet's Landing site along the Hudson River in Rensselaer, NY, and would feature a mix of gaming and non-gaming amenities, including casino table games, slots, hotel rooms, and world-class food and beverage options. "Hard Rock International is thrilled to collaborate with NYS Funding LLC to potentially create a world class...
New Ownership Brings More Changes to the Radisson Hotel Detroit-Bloomfield Hills
BuildCentral | June 23, 2014
Hotel-Online and BuildCentral Have Updated 362 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. June 23, 2014 - Hotel-Online and BuildCentral have reported 362 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Embassy Suites Baltimore-BWI Airport (Linthicum, MD) Hilton Cabana Miami Beach (Miami Beach, FL) Seton Hotel (Ne...
Benchmark Hospitality International Expands Ownership Advisory Group
Benchmark Hospitality International | June 23, 2014
Setting New Standards for Hotel Asset Management & Advisory Services New Website Will Feature Online Data Room, Private Client Access to All Documents The Woodlands (Houston), Texas, June 23, 2014 - A visionary, specialized and collaborative new brand is changing the face and future of asset management. The Benchmark Owner Advisory Group (OAG), a division of Benchmark Hospitality International®, a leading U.S.-based hospitality management company, is challenging the tired image of hotel asset management. Originally founded in 2011 as part of Benchmark Hospitality's expansion of its asset management services, today the Owner Advisor...
Waterford Hotel Group Names James King as Executive Chef at the 393-room Hilton Hartford Hotel in CT
Hilton Hartford | June 19, 2014
HARTFORD, CT (June 19, 2014) - The Hilton Hartford recently announced the appointment of James King as Executive Chef of the hotel. In his new role, Chef King will be responsible for the menu creation and daily culinary operations of the Hilton Hartford and m&m bistro. Waterford Hotel Group, Inc. professionally manages the 393-room Hilton Hartford, a state-of-the-art, luxury hotel with all the benefits and convenience of a downtown location. Chef King brings more than 16 years of culinary experience to the Hilton team, including his most recent role at the Sheraton Hartford Hotel at Bradley Airport where he served as Executive Chef ...
