Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Centerâ„¢ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Marriott to Add 200 Luxury & Lifestyle Hotels Over Next 3 Years Including European Moxy Hotels Debut
Marriott International, Inc. | June 2, 2014
NEW YORK, June 2, 2014 -- Marriott International, (NASDAQ: MAR) today announced plans to significantly grow its global portfolio of luxury and lifestyle brands. Accounting for nearly 25 percent of the company's system-wide pipeline, Marriott expects to add more than 200 luxury and lifestyle hotel projects over the next several years, reflecting over $15 billion of investment by the company's owners and franchisees. "The luxury and lifestyle category is stronger than ever and we see demand continuing to rise worldwide," said Arne Sorenson, president and CEO. "Next generation travelers are poised to comprise more than 60 percent of our bu...
HRI Properties Launches $80M Conversion of LTV Building in Dallas, TX Into a Mixed-Use Complex
HRI Properties | May 30, 2014
A first for downtown Dallas, property will house a 171-room Hilton Garden Inn and 186 luxury apartments NEW ORLEANS, May 30, 2014 -- Led by Dallas Mayor Mike Rawlings, New Orleans-based HRI Properties will officially mark the launch of the LTV Building's $80 million conversion into downtown Dallas's first mixed-use hotel and residential complex. New Orleans-based HRI Properties, LLC (HRI) recently completed the purchase of one of the most storied buildings in downtown Dallas and will convert it to an innovative mixed-use complex that will include a 171-room Hilton Garden Inn Hotel and 186 luxury apartments. While multi-use residential c...
Concord Hospitality & Choice Hotels Open Cambria Hotel & Suites Washington D.C. Convention Center
Concord Hospitality | May 30, 2014
WASHINGTON, May 30, 2014 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, and Concord Hospitality, an award-winning hotel management and development company, announced that the new Cambria Hotel & Suites Washington D.C. Convention Center is officially open to welcome travelers to the area. Located at 899 O Street NW, the Cambria Hotel & Suites Washington, D.C. Convention Center is conveniently situated in the historic Shaw neighborhood in the heart of downtown. It is the first Cambria Hotels & Suites property to open in the city. "Cambria Hotels & Suites continues to experienc...
Hotel Equities Promotes Brad Rahinsky to President and Chief Operating Officer
Hotel Equities | May 29, 2014
Fred Cerrone Moves up to Chairman and Chief Executive Officer ATLANTA (May 29, 2014) -Atlanta-based Hotel Equities (www.hotelequities.com) recently promoted Brad Rahinsky to the position of President and Chief Operating Officer. Fred Cerrone, founder and former president, assumes the position of Chairman and Chief Executive Officer. "Brad has used his extraordinary leadership skills to attract top talent to our team and grow the company," said Fred Cerrone, Chairman and CEO. "He has been instrumental in securing new business through key development deals and driving results to both the top and bottom line of our hotel assets." Mr. Rahin...
Resorts World Sentosa Singapore Installs InvoTech UHF-RFID Uniform System
InvoTech Systems | May 29, 2014
At HITEC Visit InvoTech in Booth # 240 June 23 to 26 at the Los Angeles Convention Center Why RFID Uniform Tracking? Multi-Property Casino Resort Taps Advanced UHF-RFID System to Manage 200,000 Uniforms for Large Staff and Raise Efficiency, Cut Costs LOS ANGELES, CA - May 29, 2014 - InvoTech Systems, Inc. announced Resorts World Sentosa (RWS) - Singapore's first integrated resort - Implemented the InvoTech UHF-RFID Uniform System to streamline processing for more than 200,000 uniforms. The InvoTech system interfaces with the White Conveyors U-Pick-It System to automatically deliver uniforms to the staff of thousands with optimum effici...
William P. Stadler Joins Aimbridge Hospitality as Chief Investment Officer
Aimbridge Hospitality | May 29, 2014
DALLAS, TEXAS (May 29, 2014) - Aimbridge Hospitality announces William P. Stadler has joined the company as Executive Vice President, Chief Investment Officer. Mr. Stadler will oversee all development opportunities for Aimbridge and its subsidiaries. Formerly a Senior Managing Director with Holiday Fenoglio Fowler (HFF L.P.) in Irvine, California, Mr. Stadler is a veteran hotelier with a diverse background predominately focused on real estate and finance. Involved in more than $6 billion in lodging transactions over the course of his career, he was instrumental in building portfolios and dramatically increasing total market capitalizati...
The 117-key Homewood Suites Pittsburgh Airport/Robinson Mall Area Opens in Pennsylvania
Homewood Suites by Hilton | May 29, 2014
Owned by Concord Moon Associates and Managed by Concord Hospitality May 29, 2014 - PITTSBURGH and MCLEAN, Va. - Homewood Suites by Hilton, Hilton Worldwide's international brand of upscale, all-suite, extended stay hotels, announced today the opening of its newest property, Homewood Suites by Hilton Pittsburgh Airport/Robinson Mall Area, PA. The four-story hotel is the second Homewood Suites property in the Pittsburgh area and features 117 suites. The hotel is owned by Concord Moon Associates, LP, and managed by Concord Hospitality. Doug Martin, general manager, and Sarah Alfera, director of sales, have been in the hotel industry for a ...
Hotel Equities Chosen for Beachfront Resort Hotel Under Development in Guanacaste Region, Costa Rica
Hotel Equities | May 29, 2014
ATLANTA (May 29, 2014) - Hotel Equities was selected to partner in a project that will bring its development and management expertise to the beautiful Guanacaste region of Costa Rica. The luxury hotel will offer resort-style amenities in a site overlooking the Pacific Ocean on Costa Rica's Gold Coast. "We are delighted to bring our skills and expertise to this exciting new beachfront development," said Brad Rahinsky, President and COO for Hotel Equities. "We've been given a tremendous opportunity to help oversee this one-of-a kind project from its inception." ...
Rodd Hotels & Resorts Builds Loyalty with Maestro PMS Guest Experience Measurement
Rodd Hotels & Resorts | May 28, 2014
At HITEC Visit NORTHWIND-Maestro in Booth # 719 June 23 to 26 at the Los Angeles Convention Center How Does Automated Maestro GEM Increase Business? 8-Property Resort Operator Gets Valuable Guest Feedback for Personalized Relationships, High-Touch Service May 28, 2014 - Rodd Hotels & Resorts operates eight Three and a Half- to Five-Star destination properties and partners with four championship golf courses in Eastern Canada. The company's success over 80 years of operation is founded on the personalized care it takes meeting guest's needs and providing a fulfilling stay experience. Today Rodd continues its tradition of service with...
RoamingAround is Mobile-Optimizing Tradeshows with NEW Event Engagement Tool
RoamingAround | May 27, 2014
Mobile solution replaces need for badge scanning and hand-written notes to streamline lead generation and deliver a more engaging customer experience Visit RoamingAround at HITEC in Booth 345 BOSTON, MASS. - MAY 27, 2014 - Next month, RoamingAround will announce a paradigm shift in how exhibitors communicate with customers at tradeshows. The mobile engagement expert will unveil at HITEC (Hospitality Industry Technology Exposition & Conference) a NEW Event Engagement (EE) tool that ensures a return on exhibit investment. "Event Engagement by RoamingAround" enables exhibitors to easily look up details about pre-registered attendees ...
New Owner and Property Manager for Hampton Inn Channel Islands Harbor
BuildCentral | May 27, 2014
Hotel-Online and BuildCentral Have Updated 313 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. May 27, 2014 - Hotel-Online and BuildCentral have reported 313 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hampton Inn Omaha/West Dodge Road (Old Mill) (Omaha, NE) Residence Inn Los Angeles Torrance/Redondo Beach (Torranc...
RLJ Lodging Trust Acquires West Coast U.S. Hotels for $120 Million
RLJ Lodging Trust | May 23, 2014
The 256-key Courtyard Portland City Center in Oregon and The 293-key Embassy Suites Irvine Orange County in Irvine, California May 23, 2014 - BETHESDA, Md. - RLJ Lodging Trust (the "Company") (NYSE:RLJ) today announced that it acquired two West Coast hotels, the 256-room Courtyard Portland City Center in Portland, Oregon, and the 293-room Embassy Suites Irvine Orange County in Irvine, California, in an off-market transaction. The combined purchase price is $120.0 million, or approximately $219,000 per key. The purchase price represents a forward capitalization rate of approximately 7.4% on the hotels' combined projected 2015 net operati...
Hilton Honors Top Franchise Owners in the Americas; Jeff Raymond Given Lifetime Achievement Award
Hilton Worldwide | May 22, 2014
McLean, Va. May 22, 2014 - Hilton Worldwide today announced honors for its top annual development awards in the Americas. Awards are presented in five categories across the company's portfolio of hotels, including: Developer of the Year, Best Conversion, Deal of the Year, Outstanding Achievement and Lifetime Achievement. Recipients are awarded based on criteria ranging from total number and quality of hotels developed to impact on community and fastest construction time. "These valuable partners represent the very best of Hilton Worldwide and we are proud to celebrate their accomplishments," said Ian Carter, president, global developmen...
Hotel Equities Selected to Manage the 161-room Island House Hotel in Orange Beach, Alabama
Hotel Equities | May 22, 2014
ATLANTA (May 22, 2014) - Hotel Equities was retained to manage sales and revenue services at the Island House Hotel, a beach front, full service, boutique property with 161 rooms. Overlooking sugar sand and the turquoise Gulf, the hotel stands in the heart of Orange Beach's finest golf, fishing, restaurant and shopping. Located just a short drive from the Pensacola International and Mobile Regional Airports, The Island House Hotel is conveniently accessible. "We are delighted to bring our management expertise to this well-appointed full service beach front property," said Joe Reardon, Vice President of Marketing and Development for Hote...
HRI Lodging Names Donald E. Cook as General Manager for the 313-room Hilton Shreveport in Louisiana
HRI Lodging | May 21, 2014
NEW ORLEANS, LA (May 21, 2014) - Donald E. Cook, who has managed hotels in major markets across the country and assisted in the transitions of legendary properties such as the Algonquin in New York City, has been named general manager of the Hilton Shreveport, announced John Cario, vice president/general manager for HRI Lodging. Cook previously managed a number of properties in the portfolio of HEI Hotels & Resorts, one of the fastest growing privately held owner/operators in the hotel industry, with 51 hotels in 19 states. Cook has managed properties flying the flags of Hyatt, Marriott, Hilton, Holiday Inn and Embassy Suites. He al...
BMC Investments and Sage Hospitality to Co-Develop $60 M Hotel Project in Denver’s Old P.O. Building
Sage Hospitality | May 21, 2014
DENVER, May 21, 2014 -- Denver based companies BMC Investments and Sage Hospitality have announced plans to develop and operate a $60 million, seven-story, luxury independent hotel with restaurant and retail space in Cherry Creek. BMC and Sage entered into a joint venture with Sullivan Group and Elevation Group for the development of 245 Columbine, otherwise known as the Old Post Office Building. BMC and Sage will serve as the joint-venture managing members and co-developers. "This is the premier site available in Cherry Creek for a high-end hotel, and we feel that there is tremendous demand for a project of this caliber," said Matt Job...
Benchmark Hospitality Names Bob Edwards General Manager of Gilchrist Club Near Gainsville, Florida
May 20, 2014
The Woodlands (Houston), Texas, May 2014 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Bob Edwards general manager for the Gilchrist Club, a Benchmark Resorts & Hotels® property located in Trenton, Florida, nears Gainsville. Greg Champion, Benchmark's executive vice president and COO, made the announcement. "It is a pleasure to welcome Bob to the Benchmark Hospitality family, and to the Gilchrist Club," said Mr. Champion. "He knows the property and market well, and provides a unique set of skills that will benefit the resort and the hospitality team as they deliver an exce...
Asia Pacific Growth for Carlson Rezidor; Opens 3 & Adds 2 in Pipeline in India; Opens Bangkok Hotel
Carlson Rezidor Hotel Group | May 19, 2014
Singapore (May 19, 2014) - Carlson Rezidor Hotel Group adds to its Asia Pacific pipeline two new deals and opened three new hotels in popular and well-connected destinations in India, reinforcing its position as the leading international hotel group in the country. At the same time, Carlson Rezidor also celebrates the growing presence of its Radisson Blu brand, with the opening of its first Radisson Blu hotel in Bangkok, right in the heart of Sukhumvit. "Leveraging on our 2013 successes, the first four months of this year has shown strong successes in India and Thailand. Next few months, we will continue to grow our hotel portfolio and ...
Architect Confirmed for 116-Room Glenside Drive Hotel
BuildCentral | May 19, 2014
Hotel-Online and BuildCentral Add/Update 158 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. May 19, 2014 - Hotel-Online and BuildCentral have added or updated 158 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Hilton Garden Inn (Port Washington, NY) Greynolds Park Hotel (North Miami Beach, FL) Saint Charles Ho...
Benchmark Hospitality Names Tom Garcia Vice President and GM of Eaglewood Resort & Spa, Chicago
Eaglewood Resort & Spa | May 16, 2014
The Woodlands (Houston), Texas, May 16, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Tom Garcia vice president and general manager for Eaglewood Resort & Spa, a Benchmark Resort® and Benchmark Conference Center® located in Northwest Chicago. Greg Champion, Benchmark's executive vice president and COO, made the announcement. "It is a pleasure to welcome Tom to his new position within the Benchmark Hospitality family," said Mr. Champion. "He knows the property and market extremely well, having overseen it for the past two years. Tom also comes with a tremendous backgrou...
James Beard Foundation & Benchmark Open 2014 Bob Zappatelli Culinary Arts Scholarship Applications
the James Beard Foundation | May 16, 2014
The Woodlands (Houston), Texas, May 16, 2014 - Applications for the 2014 Bob Zappatelli Culinary Arts Scholarship are open to culinary students globally, announced Benchmark Hospitality International® and The James Beard Foundation, located in New York City. The scholarship fund was established by Benchmark Hospitality in 2009 to celebrate the memory and culinary legacy of the company's first vice president of food & beverage, Bob Zappatelli. Applications for the scholarship will remain open through June 1, 2014. "Bob would have loved that part of his remarkable legacy is to enhance educational opportunities for the next generation...
Managed by White Lodging, the 130-suite Residence Inn Chicago Wilmette Opens in Illinois
Residence Inn by Marriott | May 16, 2014
Wilmette, Illinois - May 16, 2014 - The 130-suite Residence Inn by Marriott in Wilmette, Illinois is now open for business and features the brand's innovative, new design. Located at 3205 Old Glenview Road, the all-suite Residence Inn Chicago Wilmette operates as a Marriott franchise, managed by White Lodging Services of Merrillville, Indiana. Located on Chicago's North Shore and 30 minutes from downtown Chicago, the Residence Inn Chicago Wilmette offers its guests convenient access to Northwestern University, Illinois Holocaust Museum and Baha'i House of Worship. Rates vary depending on length of stay. "We are pleased to introduce Resi...
HeBS Digital’s CMS Technology a Finalist for 2nd Consecutive Year by The American Business Awards
HeBS Digital | May 15, 2014
HeBS Digital's CMS Premium, the industry's most advanced Content Management System (CMS) technology, was named a finalist in the Best Software Programming/Design category in The 2014 American Business Awards SM and will receive the coveted Stevie® Award for this category. New York, NY (May 16, 2014) - HeBS Digital, the industry's leading hotel digital technology, full-service digital marketing and website design firm today announces its proprietary CMS Premium has been named a finalist in the Best Software Programming/Design category in the 2014 American Business Awards. HeBS Digital will ultimately be a Gold, Silver or Bronze StevieÂ...
Craig Devine Named VP of Finance & Analytics for HRI Lodging and Metwest Terra Hospitality
HRI Lodging | May 14, 2014
New Orleans, LA (May 14, 2014) - Craig Devine has been named vice president of finance and analytics at HRI Lodging, LLC (HRIL) and its affiliated joint venture company, MetWest Terra Hospitality (MWTH), announced Gary Gutierrez, president of both companies. "Craig brings a wealth of diverse experience to our operations," Gutierrez said. "His combination of experience in both hospitality as well as contracted client services gives our companies another competitive edge in maximizing results for our investors and partners," he added. Devine comes to HRI Lodging and MetWest Terra Hospitality from Aramark Corporation, where he most recentl...
