Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Former Howard Johnson Inn Fenway Park Boston Will Reopen As The Verb Hotel
BuildCentral | March 24, 2014
Hotel-Online and BuildCentral Have Updated 106 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. March 24, 2014 - Hotel-Online and BuildCentral have reported 106 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Residence Inn San Antonio North/Stone Oak (San Antonio, TX) San Jose Airport Hotel (San Jose, CA) Ramada Plaza ...
HeBS to Speak on Meta Search Marketing at EyeforTravel’s Online Marketing Strategies Conference
HeBS Digital: | March 20, 2014
NEW YORK, NY – March 20, 2014 – HeBS Digital's President & CEO, Max Starkov, will speak at EyeforTravel's Conference titled "Online Marketing Strategies for Travel 2014: The Americas & Caribbean," June 2, 2014 at the Ritz Carlton Miami. Alongside Amy Labroo, Director of Global Marketing and eCommerce for Wyndham Hotels and Resorts and Quentin Moores, Director, DerbySoft, Starkov will discuss the many facets of search marketing and meta search marketing as part of a session called "The Great Search Debate Continues: Analyze How The Rise of Meta Will Impact the Search Landscape." Some of the topics discussed will be how to tai...
Owner KPM Hotel Group Opens 158-key SpringHill Suites Bloomington, Indiana; Managed by White Lodging
SpringHill Suites by Marriott | March 18, 2014
MERRILLVILLE, Ind., March 18, 2014 -- White Lodging is pleased to announce the 158-suite SpringHill Suites by Marriott in Bloomington, Indiana opened today. Located at 501 North College Avenue, the SpringHill Suites Bloomington will operate as a Marriott franchise, owned by Bloomington-based KPM Hotel Group and managed by White Lodging Services of Merrillville, Indiana. "We are so excited to be part of the Bloomington community," said general manager Vicki Wicks. "I can't wait to welcome guests to the city's newest hotel and show them a little Hoosier Hospitality." Located in downtown Bloomington within walking distance to Indiana Unive...
Thorsten Kirschke to Assume Role of President of Asia Pacific Region for Carlson Rezidor Hotel Group
Carlson Rezidor Hotel Group | March 17, 2014
Minneapolis and Singapore - March 17, 2014 - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced that Thorsten Kirschke will assume the role of President of the group's Asia Pacific region effective immediately. For the past four years, Kirschke has led Carlson Rezidor Hotel Group as President of the Americas. Kirschke will replace Simon Barlow, who resigned from his position to pursue other opportunities. He will report to David P. Berg, chief operating officer, Carlson. "The Asia Pacific region is a key growth market for Carlson Rezidor where we continue to expand our leadership posit...
Financial District Hotel in New York Seeks City Approval
BuildCentral | March 17, 2014
Hotel-Online and BuildCentral Add/Update 185 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. March 17, 2014 - Hotel-Online and BuildCentral have added or updated 185 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: 7th and Congress Hotel (Austin, TX) Westminster Hotel (Carlisle , PA) Red Lion Inn (Polson, MT) El...
RLJ Lodging Trust Acquires $313 Million 10-Hotel Portfolio from Affiliates of Hyatt Hotels Corp.
RLJ Lodging Trust | March 14, 2014
March 14, 2014 - BETHESDA, Md. - RLJ Lodging Trust (NYSE: RLJ) ("RLJ") and Hyatt Hotels Corporation (NYSE: H) ("Hyatt") today announced that their affiliates have closed on the previously announced purchase and sale of 10 Hyatt, Hyatt Place and Hyatt House hotels, totaling 1,560 rooms. Hyatt affiliates will manage the hotels under new management agreements. The portfolio, which is comprised of the hotels listed below and located primarily on the West Coast, was acquired for a total purchase price of approximately $313 million. RLJ intends to spend approximately $25 million in capital expenditures across the portfolio, the majority of wh...
Aimbridge Hospitality Selected to Manage the 244-key Detroit Metro Airport Marriott in Michigan
Aimbridge Hospitality | March 14, 2014
DALLAS (March 14, 2014) - Aimbridge Hospitality, the nation's second largest independent hotel investment and management firm, announces that it has been awarded the management contract for the Detroit Metro Airport Marriott. The hotel, strategically located minutes from Detroit's Metro Wayne County Airport, serves as the gateway to local attractions such as The Henry Ford Museum, Cobo Center, Ford Motor World Headquarters and General Motors Corporate Offices. The Detroit Metro Airport Marriott offers four floors, 244 rooms and 6600 square feet of meeting space. Amenities include fitness center and indoor swimming pool, wireless high-sp...
The Top 10 Questions Hoteliers Should Be Asking Their SEO Vendor
the Author and HeBS Digital | March 14, 2014
By Erica Garza With Google releasing over 500 algorithm updates each year and search engine results constantly in flux, SEO best practices are always evolving. And with search engines contributing at least 50% of bookings on hotel websites, website SEO must be kept up to par via high-quality, helpful, engaging and relevant website content. Choosing the correct SEO vendor is a crucial factor in creating and implementing an efficient digital marketing strategy. Consider the following questions when deciding on the right vendor: 1. Do you have experience in Hospitality SEO? Inherently different from the common retail site, a hotel website ...
Benchmark Hospitality International Adds The Gilchrist Club to Benchmark Resorts & Hotels Portfolio
March 12, 2014
The Woodlands (Houston), Texas, March 2014 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has announced the addition of the prestigious Gilchrist Club, a Bankers Financial Corporation property, to its Benchmark Resorts & Hotels® collection. Alex Cabañas, Benchmark's president & CEO, made the announcement about the Club, which is located in Trenton, Florida, near Gainesville. "We are very excited to welcome the Gilchrist Club to our Benchmark Resorts & Hotels brand, and as our seventh location in Florida," said Mr. Cabañas. "As with many opportunities, Benchmark was recommen...
Best Western Appoints Michael Muir Vice President of North American Development
Best Western International, Inc. | March 12, 2014
Muir to Drive Continued Expansion of the Brand's BEST WESTERN, BEST WESTERN PLUS, BEST WESTERN PREMIER and New Extended Stay Hotel Products PHOENIX (March, 2014) – Best Western International has announced the appointment of Michael Muir as Vice President of North American Development. An industry veteran with more than 25 years of experience, Muir will bring his expertise in strategic growth and development to the Best Western brand. "We are delighted to welcome Mike to Best Western," said David Kong, CEO and President of Best Western International. "His extensive experience and knowledge of our industry will be integral in helping us...
Profiles in Success: Red Jacket Resorts’ eCommerce + Upsell Boost Revenue, Guest Service at 7 Hotels
Maestro Property Management Solution | March 12, 2014
Maestro ResWave2 Maximizes Profits for Indie Chain with Direct Online Booking, 360 Degree Guest View and Dynamic Yield Management for Optimized Rates March 12, 2014 - Red Jacket Resorts sells sunny days by the ocean. Its five seasonal Cape Cod resorts offer beachfront accommodations with relaxing outdoor activities that include fishing, golf, bicycling, and whale watching. The company also offers skiing and family adventures at its two New Hampshire resorts in the scenic White Mountains. Red Jacket relies on one centralized system to manage reservations, create dynamic packages, provide online booking, yield manage rates, and handle dig...
White Lodging Chosen to Manage the 345-room Marriott at Glenpointe in Teaneck, New Jersey
White Lodging | March 11, 2014
Hotel and Conference Center Part of Alfred Sanzari Enterprises' Mixed-Use Glenpointe Complex TEANECK, N.J., March 11, 2014 -- White Lodging, one of the fastest-growing, fully-integrated independent hotel ownership, development and management companies in the country, has been selected to manage the Marriott at Glenpointe in Teaneck, N.J. The 345-room hotel and conference center is part of the Glenpointe complex, one of northern New Jersey's foremost mixed-use developments. Located at the crossroads of I-80 and I-95, the complex was developed and is owned by Alfred Sanzari Enterprises of Hackensack, N.J. The Marriott at Glenpointe joins...
HRI Lodging Names John Cario Vice President/General Manager Over Multi-Use Properties
HRI Lodging | March 11, 2014
NEW ORLEANS, LA (March 11, 2014) - Richmond hotel management veteran John Cario has been named vice president/general manager for HRI Lodging, with direct oversight of the Hilton Garden Inn Richmond Downtown/Miller & Rhoads and Hilton Garden Inn Jackson Downtown/King Edward, announced Gary Gutierrez, president of HRI Lodging. Cario joined HRI Lodging in March 2010 as general manager of the Hilton Garden Inn Richmond Downtown, where he successfully transitioned the operation to a market leader and consistently exceeded all performance benchmarks. Prior to joining the company, Cario spent more than 30 years successfully managing a num...
Midas Hospitality Appoints Linda Emmenegger as Vice President of Operations
Midas Hospitality | March 11, 2014
SAINT LOUIS, MO, March 11, 2014 - St. Louis-based hotel owner, operator and developer, Midas Hospitality announces the hiring of Linda Emmenegger, V.P. of Operations As Midas Hospitality continues its aggressive hotel portfolio growth, it adds additional support to the hotels with the addition of a Vice President of Operations. Midas President, Robert Willard, states "We are extremely pleased to add a seasoned hospitality veteran, Linda Emmenegger to our Midas Hospitality corporate support team." A 30 + year hotel executive, Linda has extensive knowledge in the development and management of both hotels and residential mixed-unit propert...
Hotel Equities Selected to Manage SpringHill Suites by Marriott in Pensacola Beach, Florida
Hotel Equities (HE) | March 11, 2014
Atlanta, GA - March 11, 2014 - Atlanta-based Hotel Equities (www.hotelequities.com) has been selected to manage the 117-room SpringHill Suites Pensacola Beach at 24 Via de Luna Drive in Pensacola Beach, Florida. Positioned as a "resort style" hotel, the SpringHill Suites sits directly on the white sand beaches of Pensacola, touched by the blue waters of the Gulf of Mexico. Truly a flagship for the Springhill Suites brand, the hotel stands as an iconic spot on Pensacola Beach in Florida. The five-story SpringHill Suites hotel is convenient to the area's popular dining, shopping and tourist attractions. Quietwater Boardwalk, a popular bea...
Prescott’s Hassayampa Inn Has New Owner
BuildCentral | March 10, 2014
Hotel-Online and BuildCentral Have Updated 224 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. March 10, 2014 - Hotel-Online and BuildCentral have reported 224 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Fairfield Inn Seattle Sea-Tac Airport (Seattle, WA) Inn at Great Neck (Great Neck, NY) Hilton Garden Inn St. Ge...
Strategic Partnership Between Carlson Rezidor and Panorama Delivers Four New Deals in Indonesia
Carlson Rezidor Hotel Group | March 5, 2014
Singapore (March 5, 2014) - Carlson Rezidor Hotel Group and Panorama Group signed a strategic partnership in Berlin a year ago, presided over by Indonesia's Tourism and Creative Economy Minister, Dr Mari Elka Pangestu. The strategic partnership will see the development of 20 Radisson and Park Inn by Radisson hotels within seven years in attractive tourist destinations and top tier cities including Jakarta, Bali, Surabaya and Yogyakarta, as well as emerging cities such as Manado, Makassar, Palembang and Medan. Significant progress has been made within a year of the signing. To date, four new hotel deals have been signed -- Radisson Bali ...
The Plasencia Group Announces the Addition of Nick Plasencia, Vice President
The Plasencia Group | March 5, 2014
Tampa, Fla. (March 5, 2014) – Nicholas Plasencia has joined The Plasencia Group as a Vice President in the company's Tampa office. One of Nick's main areas of focus will be working with independent hotel owners across the United States, Canada and the Caribbean, specializing in full-service, boutique and resort properties. Prior to joining the firm, Mr. Plasencia worked at Raymond James & Associates, a publicly-traded financial services firm. While at Raymond James, Mr. Plasencia was a member of the organization's Real Estate Investment Banking group, specializing in mergers and acquisitions, public offerings and private placemen...
The Industry Has Spoken: Adaptive Web Design is the Winning Strategy
the Author and HeBS Digital | March 5, 2014
by Max Starkov At the recent HSMAI Digital Marketing Strategy Conference in New York, a panel of distinguished industry leaders discussed the prevailing two "schools of thought" regarding Responsive Website Design: Responsive Web Design (RWD): The "old-fashioned" way of fitting the same website into small or large screen sizes, and Adaptive Web Design aka Responsive Design on the Server Side (RESS): serving the right content to the right device from the same Content Management System (CMS) RWD vs. RESS: What is the Difference? The main difference between RWD and RESS/Adaptive Design is the type of web content served on the different...
Benchmark Names Gregory Majka Director of Catering & Conference Services, Bonaventure Resort & Spa
Bonaventure Resort & Spa | March 4, 2014
The Woodlands (Houston), Texas, March 4, 2014 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has appointed Gregory A. Majka director of catering & conference services for Bonaventure Resort & Spa, a Benchmark Resort® located in Fort Lauderdale. Charles Reece, Benchmark's general manager at the resort, made the announcement. "I am very pleased to welcome Greg to our property," said Mr. Reece. "He comes to his new position with important leadership experience in exemplary service delivery, and with an excellent understanding of the Florida resort market. We look forward to his contribu...
Sage Hospitality Names Arthur Berg as Senior VP for Premier & Lifestyle and Chief Marketing Officer
Sage Hospitality | March 4, 2014
DENVER, March 4, 2014 -- Sage Hospitality, one of the nation's top hotel investment and management companies, is excited to announce that Arthur Berg has been hired as Senior Vice President for their Premier & Lifestyle Division and Chief Marketing Officer. This is Sage's first CMO position as the company continues to grow with the vision of being recognized as the best in the business by its customers. In his dual position, Berg will lead Sage's Premier & Lifestyle division, a portfolio of high-end hotels across the U.S. consisting of multiple branded and independent properties. He will also lead Sage's internal marketing team ...
Aimbridge Hospitality Selected to Manage Three Hotels in Central Wisconsin
Aimbridge Hospitality | March 3, 2014
DALLAS, TEXAS (March 4, 2014) - Aimbridge Hospitality announces it has been awarded the management contract for three hotels in central Wisconsin - the Holiday Inn Hotel & Convention Center and the Holiday Inn Express & Suites, both located in Stevens Point; and the Holiday Inn Hotel & Conference Center in Marshfield, Wisconsin. Central Wisconsin is a recreational playground offering Midwestern charm and hospitality. The area is known for its abundant outdoor life: trout fishing, nature and hiking trails, and farmers' markets. Many great local breweries and regional restaurants, and it is home of the University of Wisconsin ...
RLJ Lodging Trust Continues Capital Recycling Program – Sells Additional Hotel for $15.7 Million
RLJ Lodging Trust | March 3, 2014
March 03, 2014 - BETHESDA, Md. -- RLJ Lodging Trust (the "Company") (NYSE:RLJ) today announced that the Company has sold an additional hotel. The Company sold the 150-room Hilton Garden Inn St. George (the "Hotel") in St. George, Utah for approximately $15.7 million or $104,300 per key. The sale price represents approximately an 8.7% capitalization rate on the Hotel's 2013 net operating income, adjusted for approximately $2.3 million of pending capital expenditures. "We are pleased by the momentum in our capital recycling program," commented Thomas J. Baltimore, Jr., President and Chief Executive Officer. "The sale of this asset is furt...
A 2015 Opening Planned for 188-key Aloft New Orleans Downtown Transforming an Historic Building
Aloft Hotels | March 3, 2014
Owned by 225 Baronne Complex and Managed by HRI Lodging March 03, 2014 - STAMFORD, Conn. - Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced that its leading-edge Aloft brand will debut in New Orleans in 2015, following the completion of an adaptive re-use project. The historic building, located at 225 Baronne Street, will be transformed into a sleek new Aloft Hotel in the city's central business district. Owned by 225 Baronne Complex LLC, an entity of HRI Properties, and managed by HRI Lodging, Aloft New Orleans Downtown will feature 188 spacious, loft-like rooms, forward-thinking technology and a lively, socia...
