Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Construction Slated to Begin in Spring 2014 for The Hotel Covington Kentucky
BuildCentral | March 3, 2014
Hotel-Online and BuildCentral Add/Update 176 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. March 3, 2014 - Hotel-Online and BuildCentral have added or updated 176 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Jupiter Pointe Marina Hotel (Jupiter, FL) TK Tripps Hotel (Asheville, NC) Hotel Eleven (Austin, TX) ...
Benchmark Hospitality Int’l Formally Unveils New Hotel Brands
Personal Luxury Resorts & Hotels | February 28, 2014
"Personal Luxury Resorts & Hotels" and "Benchmark Resorts & Hotels" To the National Travel Press in New York City The Woodlands (Houston), Texas, February 2014 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, formally introduced its new hospitality brands to the national travel press during a luncheon this week at Per Se in Manhattan: Personal Luxury Resorts & Hotels® and Benchmark Resorts & Hotels®. Presenting both brands -- two of the hotel industry's newest -- was Alex Cabañas, president & CEO of Benchmark Hospitality International. "Benchmark is taking a bold st...
Hotel Equities to Manage the 107-room Home2 Suites by Hilton to be Built in St. Louis, Missouri
Hotel Equities (HE) | February 28, 2014
Atlanta, GA - March 4, 2014 - Atlanta-based Hotel Equities (www.hotelequities.com) has been selected to manage the 107-room Home2 Suites by Hilton hotel in St. Louis, Missouri. The Above All Development group of St. Louis, Missouri will develop the property in the Forest Park Southeast neighborhood. Principals of the Above All Development group include Stan McCurdy, Bryan Aston, Jeff McCurdy and Tom Behle. The property is set to break ground in May 2014 and open in 2015. Hotel Equities will partner in a supportive role during the construction phase and take over hotel operations during the pre-opening stage. This marks Hotel Equities' s...
Hilton Worldwide Reports Fourth Quarter and Full Year 2013 Results
Hilton Worldwide | February 27, 2014
February 27, 2014 - MCLEAN, Va.--Hilton Worldwide Holdings Inc. ("Hilton," "Hilton Worldwide" or the "Company") (NYSE: HLT) today reported its fourth quarter and full year 2013 results, including the following highlights: Earnings per share ("EPS"), adjusted for special items, for the fourth quarter increased 10 percent from the prior year to $0.11 and full year adjusted EPS increased 18 percent from 2012 to $0.53; without adjustments, EPS was $0.03 for the fourth quarter and $0.45 for the full year. Adjusted EBITDA for the fourth quarter increased 16 percent from the prior year to $603 million and increased 13 percent to $2,210 mill...
RLJ Lodging Trust Q4 & Full Year 2013 Results Report Net Income $27.4M & Pro Forma RevPar Up 7.2%
RLJ Lodging Trust | February 27, 2014
- Full year Pro forma RevPAR increased 7.2% - Acquired more than $200 million of assets in high-growth markets in 2013 February 26, 2014 - BETHESDA, Md.--RLJ Lodging Trust (the "Company") (NYSE: RLJ) today reported results for the quarter and year ended December 31, 2013. Full Year Highlights Pro forma RevPAR increased 7.2%, Pro forma ADR increased 4.4% and Pro forma Occupancy increased 2.6% Pro forma Hotel EBITDA Margin increased 47 basis points to 34.5%, adjusted for the non-comparable Courtyard Waikiki Beach ground rent Pro forma Consolidated Hotel EBITDA increased 8.2% to $339.3 million Adjusted FFO increased 32.9% to $246.6 mi...
Carlson Rezidor Hotel Group Honors Top Award Winners for 2013
Carlson Rezidor Hotel Group | February 27, 2014
MINNEAPOLIS (February 27, 2014) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, honored its top-performing hotels, general managers and employees at the company's 2014 Radisson & Radisson Blu Americas Business Conference held recently at the Radisson Blu Mall of America, Bloomington. Following are highlights of the top award winners for Radisson® and Radisson Blu®. Top-Performing Hotels 2013 Radisson Blu Hotel of the Year Radisson Blu Mall of America, Bloomington, Minn., was named Radisson Blu's 2013 Hotel of the Year. This 500-room hotel opened in March 2013 and has redefined the Minneapol...
The New-Build 167-key Aloft Louisville Downtown to Open in Kentucky in April 2015
Aloft Hotels | February 27, 2014
Owned by REI Real Estate Services and Poe Companies and Managed by White Lodging February 27, 2014 - STAMFORD, Conn. - Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced that its leading-edge Aloft brand will soon arrive in Louisville, Kentucky. Owned by REI Real Estate Services, LLC and Poe Companies, LLC and managed by White Lodging Services Corporation, Aloft Louisville Downtown is scheduled to open in April 2015 in the city's central business district. The new-build Aloft hotel will meet the needs of the next generation of travelers, featuring 167 spacious, loft-like rooms, forward-thinking technology and a v...
HRI Lodging Names Paul Gibson General Manager of Crowne Plaza San Marcos Golf Resort in Chandler, AZ
HRI Lodging | February 25, 2014
NEW ORLEANS, LA (February 25, 2014) - Veteran Phoenix-area hospitality executive Paul Gibson has been appointed general manager of Crowne Plaza® San Marcos Golf Resort in Chandler, Arizona, announced Gary Gutierrez, president of HRI Lodging, which assumed management of the historic resort earlier this year. Gibson worked for Interstate Hotels and Resorts for the past 15 years, first as the area general manager of the Crowne Plaza® Phoenix North and most recently as the general manager of the Phoenix Airport Hilton. Under Gibson's direction, the Crowne Plaza® Phoenix North won the 1999 IHG Service Award of Excellence and the 2001 Inte...
COMO Hotels Opening First U.S. Property with the RoamBoost Cellular and First-Responder Solutions
the COMO Group and COMO Hotels and Resorts | February 25, 2014
RoamBoost's Cellular Signal Enhancement System is ensuring each guest receives a strong mobile signal whenever and wherever it is needed; RoamBoost's First Responder solution is making certain that police, fire, and EMS personnel have access to public safety radio signals throughout the hotel to save lives BOSTON, MASS. - FEBRUARY 25, 2014 - When COMO Hotels and Resorts opens its first U.S. property in Miami next month, RoamBoost from RoamingAround will be there. Metropolitan by COMO is a 74-room luxury boutique hotel that occupies an original 1930s building located in the heart of the city's famous Art Deco district. To ensure guest s...
Sage Hospitality & Whitman Peterson Acquire 11 Hotels in Second Portfolio Purchase of Their Venture
Sage Hospitality | February 25, 2014
DENVER, Feb. 25, 2014 -- Sage Hospitality, one of the leading hotel investment and management companies in the U.S., announced the purchase of 11 hotels in partnership with Whitman Peterson. This purchase marks the second of a programmatic, highly-focused investment venture between Sage and Whitman Peterson, wherein they plan to acquire a sizable portfolio of select-service hotels in need of high-impact capital, operational, and/or brand improvements. The first portfolio, purchased in March of 2013, encompassed seven well-branded, but under-capitalized hotels and is in the final stages of renovation. This new transaction adds 11 hotels ...
The 75-key Fairfield Inn & Suites by Marriott is Set to Open in Gainesville, Georgia
Fairfield Inn & Suites | February 24, 2014
Owned by DUS Hospitality and Managed by Hotel Equities Gainesville, Georgia - February 24, 2014 - The 75-suite Fairfield Inn & Suites by Marriott in Gainesville, Georgia is scheduled to open on Friday, February 28, 2014. Located at 1755 Browns Bridge Road, the Fairfield Inn & Suites Gainesville will operate as a Marriott franchise, owned by DUS Hospitality and managed by Hotel Equities of Atlanta, Georgia. Whether traveling for business or pleasure, the Fairfield Inn & Suites Gainesville offers guests convenient access to Main Street Gainesville, Lake Lanier Olympic Center and Lake Lanier Islands. Rates begin at $90 per nigh...
New Owner & Property Manager for Sheraton Pasadena Hotel
BuildCentral | February 24, 2014
Hotel-Online and BuildCentral Have Updated 209 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. February 24, 2014 - Hotel-Online and BuildCentral have reported 209 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hampton Inn Emporia (Emporia, VA) 74 State a Ascend Collection Hotel (Albany, NY) All 166 Chicago hotels Hot...
Marriott International Reports Fourth Quarter and Full Year 2013 Results
Marriott International, Inc. | February 21, 2014
BETHESDA, Md., Feb. 19, 2014 HIGHLIGHTS Full year diluted EPS totaled $2.00, a 16 percent increase over prior year results. Excluding the $0.08 per share Courtyard joint venture gain in 2012, diluted EPS grew 22 percent year-over-year; North American comparable company-operated REVPAR rose 5.1 percent in the fourth quarter and 5.4 percent for full year 2013; On a constant dollar basis, worldwide comparable systemwide REVPAR rose 4.3 percent in the fourth quarter and 4.6 percent for full year 2013; Comparable company-operated house profit margins increased 130 basis points in North America and 90 basis points worldwide for the full ...
RLJ Lodging Trust Sells Non-Strategic Portfolio of 11 Hotels for $85 Million
RLJ Lodging Trust | February 21, 2014
February 21, 2014 - BETHESDA, Md. - RLJ Lodging Trust (the "Company") (NYSE:RLJ) today announced that the Company has closed on the sale of a portfolio of 11 hotels (the "Portfolio") for approximately $85.0 million. The sale price represents approximately a 7.9% capitalization rate on the Portfolio's estimated 2013 net operating income, adjusted for approximately $23.0 million of pending capital expenditures. "This transaction enabled us to make significant progress on our capital recycling program," commented Thomas J. Baltimore, Jr., President and Chief Executive Officer. "The sale of these assets are immediately accretive to our port...
Independents Tap Maestro PMS Management Strategies, Web Services, Support for Efficiency and Profits
Maestro Property Management Solution | February 19, 2014
Maestro Continues to Focus on Providing Business Tools and Services for Independents; Takes Care of Clients' Operations and Staff Productivity -- So They Can Take Care of Their Guests. February 19, 2014 - NORTHWIND-Maestro PMS announced it has enhanced its Diamond Plus Service, Management Strategies, and Web Connection Services to increase revenue and productivity for independent operators. NORTHWIND-Maestro provides the Maestro Enterprise Property Management hotel software solutions for the industry's leading high touch independent hotels, resorts, and multi-property groups. Click here to learn more about Maestro's solutions for profit...
Carlson Rezidor Hotel Group Launches Two New Global Hotel Brands: Radisson Red & Quorvus Collection
Carlson Rezidor Hotel Group | February 19, 2014
SINGAPORE (February 19, 2014) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, yesterday announced at the Radisson® and Radisson Blu® Americas annual business conference, the company will launch two new global hotel brands. Radisson Red, a "lifestyle select" brand that has been designed and developed to deliver today's customer the experience of tomorrow, while Quorvus Collection, an expertly curated collection of luxury hotels, will reflect and respond to the true sensibilities of the contemporary global traveler while celebrating the culture of each and every location. Carlson Rezidor, whose b...
Choice Hotels Reports 2013 Q4 Net Income of $27.3M & $112.6M for Full Year; RevPAR up 1.3% for Qrt.
Choice Hotels | February 18, 2014
ROCKVILLE, Md., Feb. 18, 2014 -- Choice Hotels International, Inc., (NYSE:CHH) today reported the following highlights for the fourth quarter and full-year 2013: Fourth Quarter Highlights Diluted earnings per share ("EPS") for the three months ended December 31, 2013 totaled $0.46, an increase of 10% from the same period of 2012. Earnings before interest, taxes, depreciation and amortization ("EBITDA") from franchising activities for the three months ended December 31, 2013 totaled $52.2 million, an increase of 8% from the same period of 2012. Franchising revenues for the three months ended December 31, 2013 totaled $78.8 million, a...
Hyatt Reports Q4 2013 Net Income of $32M Compared to $16M in Year Ago Quarter; RevPAR up 6.2%
Hyatt Hotels Corporation | February 17, 2014
CHICAGO--(February 14, 2014)--Hyatt Hotels Corporation ("Hyatt" or the "Company") (NYSE: H) today reported fourth quarter 2013 financial results as follows: Adjusted EBITDA was $178 million in the fourth quarter of 2013 compared to $147 million in the fourth quarter of 2012, an increase of 21.1%. Adjusted for special items, net income attributable to Hyatt was $51 million, or $0.32 per share, during the fourth quarter of 2013 compared to net income attributable to Hyatt of $33 million, or $0.20 per share, during the fourth quarter of 2012. Net income attributable to Hyatt was $32 million, or $0.20 per share, during the fourth quarte...
Benchmark Hospitality International Releases Top Ten Meeting Trends for 2014
February 17, 2014
As Observed by its Properties The Woodlands (Houston), Texas, February 17, 2014 - Benchmark Resorts & Hotels, a division of Benchmark Hospitality International, announces the "Top Ten Meeting Trends for 2014" as observed by its properties. Benchmark Hospitality International is a leading U.S.-based hospitality management company, which operates 40 award-winning hotels, resorts, and conference centers coast to coast and off shore. "With 33 years of history and experience delivering exceptional meetings, we are honored to share our 2014 meeting trend insights with the industry," said Alex Cabañas, president & CEO of Benchmark Hos...
149-Room Hyatt House Hotel Planned for Irvine, CA
BuildCentral | February 17, 2014
Hotel-Online and BuildCentral Add/Update 158 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. February 17, 2014 - Hotel-Online and BuildCentral have added or updated 158 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: FM 620 Hotel (Austin, TX) Fairview Avenue Hotel (Seattle, WA) Cambria Suites Hotel (Schaumburg, ...
Hotel Equities Names Bert Haifley Task Force Manager for Firm’s Portfolio
Hotel Equities (HE) | February 17, 2014
ATLANTA (February 17, 2014) -Atlanta-based Hotel Equities (HE) recently named Bert Haifley to the position of Task Force Manager for the firm's portfolio. As Task Force Manager, Mr. Haifley is available to assist in new transitions and acquisitions for the firm as Hotel Equities continues its strong growth momentum. His responsibilities cover the overall operation of the hotel including hiring, training and all of the metrics required to assure its success. This is an opportunity to continue to hit the ground running day one on all new hotels that come into the portfolio and make a real difference quickly for HE's ownership groups. "Ber...
Insights to Shape Your TripAdvisor Strategy: Did You Know Guests Read 6-12 Reviews Before Booking?
February 13, 2014
Infographic shows key travel review trends based on an independent PhoCusWright study commissioned by TripAdvisor. ...
Hilton Garden Inn Honors 2013 Top Hotels; Connie Award – Hilton Garden Inn Mobile East Bay/Daphne
Hilton Garden Inn | February 13, 2014
DAPHNE, Ala. and MCLEAN, Va. - February 13, 2014 - Hilton Garden Inn, Hilton Worldwide's award-winning brand of upscale yet affordable hotels, recently awarded its top performing properties. The prestigious Connie Award was presented Hilton Garden Inn Mobile East Bay/Daphne located in Alabama. The hotel is overseen by general manager Billy Meadows and director of sales Rebecca Savarese. The Connie Award, named after Hilton Worldwide's founder Conrad Hilton, is awarded to the top performing hotel of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards, customer satisfaction...
Casino Rama Installs InvoTech Uniform System; Reduces Labor 15 Hours Daily
InvoTech Systems | February 13, 2014
New UHF-RFID System Helps Luxury Resort Grow with Greater Efficiency, Automated Uniform Laundry Processing LOS ANGELES, CA - February 13, 2014 - InvoTech Systems, Inc., a leading provider of systems that integrate the latest RFID technology to increase profitability for hotels, casinos, hospitals, and commercial laundry operators, announced Canada's Casino Rama implemented its Uniform System to track and maintain the asset value of the casino resort's 15,000 uniforms. Click here for more information on InvoTech's Linen, Uniform, and Laundry Systems. "Our team estimates we save 15 hours a day in labor with InvoTech. This is huge," said H...