Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Carlson Rezidor Hotel Group Appoints Chris Ivy as Chief Development Officer in the Americas
Carlson Rezidor Hotel Group | January 20, 2014
MINNEAPOLIS (January 20, 2014) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the appointment of Chris Ivy as chief development officer in the Americas effective today. He will report directly to Thorsten Kirschke, president, Americas. "Chris' appointment will help Carlson Rezidor drive and deliver our development strategy, with a strong focus on significantly increasing the pipeline of owned/managed and franchised hotels through a targeted development strategy," explained Kirschke. "Through key relationships with owners, developers, management companies and financial institution...
Feasibility Study Starts for Planned USC Hotel and Conference Center
BuildCentral | January 20, 2014
Hotel-Online and BuildCentral Add/Update 168 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. January 20, 2014 - Hotel-Online and BuildCentral have added or updated 168 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: CIA Hotel (Hyde Park, NY) Ashford Dunwoody Hotel (Dunwoody, GA) Alta Colorado Lodge and Resort (L...
Hotel Fira S.A.U and IHG to Open 276-key Crowne Plaza Barcelona Fira Center in Spain in Q1 2014
IHG (InterContinental Hotels Group) | January 20, 2014
20 January, 2014 - InterContinental Hotels Group (IHG®), one of the world's largest hotel companies, has signed a franchise agreement with Hotel Fira S.A.U to open its first Crowne Plaza® in Barcelona - Crowne Plaza Barcelona Fira Center. The hotel will open during the first quarter this year. Revealing 3, 000m2 of meeting space, the hotel will have the largest conference and meeting facilities across the entire portfolio of Crowne Plaza properties in Europe. It will be converted from an existing building to a 276 room hotel complete with a new Wellness Centre, a fitness room and a VIP club lounge. Occupying a prime location in the ci...
Hotel Equities Adds 13 Hotels in 4th Quarter, Re-Organizes Firm for Growth
Hotel Equities | January 17, 2014
Atlanta, GA-January 17, 2014- In a surge of unprecedented growth, Hotel Equities (www.hotelequities.com), an Atlanta-based hotel management and development company, added thirteen hotels to its portfolio in the fourth quarter of 2013. Beginning in early October with the addition of the boutique 4-star Wyvern Hotel in Punta Gorda, Florida, the firm made steady gains that included five La Quinta properties, a Courtyard and six additional hotels from Pennsylvania to Florida. "We are encouraged by the solid year-end growth we have achieved as well as the development projects that are underway for 2014," said Joe Reardon, Vice President of M...
Benchmark Names Suya Davenport Corporate Director of Leisure Sales, Personal Luxury Resorts & Hotels
January 17, 2014
The Woodlands (Houston), Texas, January 17, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed Suya Davenport corporate director of leisure sales for the company's Personal Luxury Resorts & Hotels® brand. Ms. Davenport is based in Naples, Florida, and operates out of offices within Benchmark's Naples Bay Resort, a Personal Luxury Resort located in the city. This is a new position for Benchmark Hospitality and Personal Luxury Resorts & Hotels. Ted Davis, chief sales and marketing officer for Benchmark Hospitality International, made the announcement. "During her tenur...
RLJ Lodging Trust Completes Renovation of 170-key Hampton Inn Chicago Midway Airport
White Lodging Services | January 16, 2014
January 16, 2014 - BEDFORD PARK, Ill. and MCLEAN, Va. - The Hampton Inn Chicago Midway Airport today announced the completion of its newly renovated guest rooms and public space. The hotel, which is owned by RLJ Lodging Trust, completed renovations on December 23, 2013. "We are excited about the recently finished renovations at our hotel," said Anthony Marco, general manager, Hampton Inn Chicago Midway. "The new updates enhance the guest comfort level and experience, and demonstrate our commitment to providing guests with the highest quality accommodations when they stay with us." As part of the renovation, improvements included renovat...
Benchmark Names David Friedberg Director of Sales & Marketing for Florida’s Bonaventure Resort & Spa
Bonaventure Resort & Spa | January 16, 2014
The Woodlands (Houston), Texas, January 16, 2014 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has appointed David Friedberg director of sales & marketing for Bonaventure Resort & Spa, a Benchmark Resort® located in Fort Lauderdale. Charles Reece, Benchmark's general manager at the resort, made the announcement. "It is a pleasure to welcome David to Bonaventure," said Mr. Reece. "He brings impressive sales and leadership skills to our resort, along with strong corporate and industry contacts. We look forward to his active leadership of our sales and marketing department, and to his ...
Destination Hotels & Resorts Names Shawn Jervis as GM of The Embassy Row Hotel in Washington, D.C.
The Embassy Row Hotel | January 16, 2014
Washington, D.C. January 16, 2014 - Shawn Jervis, an accomplished hospitality industry veteran with more than 25 years of luxury resort and hotel experience at notable properties worldwide, has been named General Manager of The Embassy Row Hotel, by Destination Hotels & Resorts, in Washington, D.C. Jervis will be responsible for the entire hotel operations, and leading the hotel staff to continually delight guests with its hospitality and D.C. charm. Jervis will steward the one-year $16 million renovation at The Embassy Row Hotel. "It's an honor and pleasure to join The Embassy Row Hotel in D.C., a city full of culture and iconic di...
Benchmark Hospitality Names Nate Waldron Director of Operations for The Heldrich, New Brunswick, NJ
The Heldrich Hotel and Conference Center | January 16, 2014
The Woodlands (Houston), Texas, January 16, 2014 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has appointed Nathaniel (Nate) Waldron director of operations for The Heldrich, a Benchmark Hotel® located in New Brunswick, New Jersey. Stacy Martin, Benchmark's general manager for The Heldrich, made the announcement. "It is a pleasure to announce Nate's promotion at our hotel," said Ms. Martin. "He is such a vital member of our team and one of the most inspiring executives I've had the privilege to work with in my hospitality career. This is a well-deserved appointment and our property is fortu...
Mantri Developers Opens the 172-room Newly Built DoubleTree Suites by Hilton Bangalore in India
DoubleTree By Hilton | January 16, 2014
January 16, 2014 - BANGALORE, India and MCLEAN, Va. - Hilton Worldwide and DoubleTree by Hilton today announced the launch of the full-service, upscale DoubleTree Suites by Hilton Bangalore. Located on Sarjapur - Outer Ring Road, in the southeast region of Bangalore, the contemporary hotel is near several IT / ITES Technology Parks, commercial and business hubs, entertainment and shopping centres, educational institutions and sports facilities. A distinctive feature of the hotel is the guest accommodation, which include a range of studios and suites purpose-built to meet every guest's needs, from transient business travellers to long-st...
Marriott, Ian Schrager and The Witkoff Group to Open Second EDITION Hotel in New York City in 2017
The Witkoff Group | January 16, 2014
NEW YORK and BETHESDA, Md., Jan. 16, 2014 -- Marriott International, Inc. (NASDAQ: MAR) together with Ian Schrager and The Witkoff Group, Winthrop Realty Trust (NYSE: FUR), New Valley LLC and Maefield Development today announced plans for a second EDITION hotel in New York City. Scheduled to open in 2017 and located in the heart of Times Square, the new hotel will follow the expected 2015 debut of Manhattan's first EDITION property located in the landmark Clock Tower building at 5 Madison Avenue. EDITION is a first class, full service, luxury lifestyle brand within the Marriott International portfolio, conceived in collaboration with le...
Summit Hotel Properties Closes Three Acquisitions and Completes the Disposition of Five Hotels
Summit Hotel Properties | January 15, 2014
AUSTIN, Texas - January 15, 2014 - Summit Hotel Properties, Inc. (NYSE: INN) (the "Company") today announced that it has closed on three previously announced acquisitions and completed the disposition of five hotels. Hotel Acquisitions The Company has closed on three previously announced acquisitions, the 213-guestroom Hyatt Place located in Minneapolis, MN, the 182-guestroom Hilton Garden Inn located in Houston, TX and the 98-guestroom Hampton Inn located in Santa Barbara (Goleta), CA. The Company acquired the recently completed 213-guestroom Hyatt Place located in downtown Minneapolis on December 31, 2013 for a total purchase price of...
The 146-room Hyatt Place Houston/The Woodlands Opens in Texas
Hyatt Place | January 15, 2014
CHICAGO (January 15, 2014) – Hyatt Hotels Corporation (NYSE: H) and New Horizons Hospitality today announce the opening of Hyatt Place Houston/The Woodlands, the third Hyatt Place in the Houston area. "The Woodlands is a fast-growing Houston suburb with a diverse resident and business base, as well as popular restaurants, attractions, and entertainment venues," said Elias Contreras, general manager, Hyatt Place Houston/The Woodlands. "No matter why guests are visiting the area, we are confident the Hyatt Place Houston/The Woodlands will exceed their expectations and provide them with everything they need for their multitasking lifesty...
Aimbridge Hospitality Selected to Manage Georgia’s 400-room Atlanta Marriott Northwest at Galleria
Aimbridge Hospitality | January 15, 2014
Owned by Garrison Investment Group DALLAS (January 15, 2014) - Aimbridge Hospitality, the nation's second largest independent hotel investment and management firm, is pleased to announce that it has been chosen to manage the Atlanta Marriott Northwest at Galleria, located in the bustling Marietta/Northwest Atlanta area just minutes from some of Atlanta's largest corporations. The hotel is owned by Garrison Investment Group and represents Aimbridge Hospitality's sixth transaction with Garrison. The Atlanta Marriott Northwest recently began a multimillion dollar refresh project, which includes updates to guest rooms and the roof. The 400...
Hilton Worldwide Deploys “getplanning” – an Interactive Event Planning Platform
Hilton Worldwide | January 14, 2014
MCLEAN, Va. - January 14, 2014 - Continuing to make connections and large-scale events easier, Hilton Worldwide invites meetings professionals to check-in to the cloud. Today the hotelier announces the deployment of getplanning™ – an interactive planning platform created by experienced meeting professionals – to its portfolio of Connect+ properties globally. Using secure cloud-based technology, getplanning allows planners to connect with hotel staff, vendors and partners in real-time, making event management easier and keeping everyone on the same page. "We're always listening to meeting professionals around the world as we evolve...
Hersha Completes $3 Million Renovation of 192-key Hilton Garden Inn® Queens/JFK Airport – New York
Hilton Garden Inn | January 14, 2014
QUEENS, N.Y. - January 14, 2014 - The 192-room Hilton Garden Inn Queens/JFK Airport, owned and managed by Hersha, has completed a $3 million dollar renovation to its lobby and social spaces. The property now features elements of Project Grow, a major brand revitalization initiative that includes upgrades to the property's communal spaces such as the lobby and guest areas. Keeping in mind the adaptability and socialization that guests desire today, Project Grow has enhanced the Garden Pavilion lobby to be a more open and flexible space. It has accomplished this through a series of iconic HGI experiences that combine Brand personality ele...
Hilton Garden Inn Debuts In China with Opening of the 213-key Hilton Garden Inn Shenzhen Bao’an
Hilton Garden Inn | January 14, 2014
SHENZHEN, China and MCLEAN, Va. - January 14, 2014 - Hilton Worldwide today announced the expansion of its Hilton Garden Inn brand into China with the opening of Hilton Garden Inn Shenzhen Bao'an. Created in the mid-1990s, today the award-winning Hilton Garden Inn brand of upscale, yet affordable hotels offers quality services and amenities for smart, value-conscious business and savvy, leisure travelers at 582 hotels in 19 countries. Conveniently situated in the center of Bao'an District in Shenzhen, the 11-story hotel features 213 contemporary guestrooms and 550 square meters of functional space. Hilton Garden Inn Shenzhen Bao'an is o...
Sage Hospitality Names Mark Anderson as General Manager of the Westin Cleveland Downtown Hotel in OH
January 13, 2014
CLEVELAND, Jan. 13, 2014 -- Sage Hospitality, one of the top hotel management and investment companies in the U.S., is excited to announce the general manager of the new Westin Cleveland Downtown hotel, opening May 2014. Mark Anderson will be leading the hotel in operations and guest services after its $64 million renovation. Anderson started in his role on December 11, 2013 and has begun ramping up operations for the 484-room, contemporary, art-driven hotel. "Sage is thrilled to have Mark lead us into the exciting Cleveland market," said Vincent Piro, Divisional Vice President of Operations, Premier & Lifestyle for Sage Hospitality...
White Lodging Completes Renovation of 149-room Hilton Garden Inn Boca Raton in Florida
Hilton Garden Inn | January 13, 2014
January 13, 2014 - BOCA RATON, Fla. - White Lodging Services is pleased to announce the 149-room Hilton Garden Inn Boca Raton completed its lobby and guest space renovations on November 1, 2013. Hilton Garden Inn Boca Raton now features new guest rooms, meeting spaces, renovated Garden Grille and Bar restaurant, and elements of Project Grow, a major brand revitalization initiative that includes upgrades to the hotel's communal spaces including the lobby and the guest reception area. Tailored color schemes, seating arrangements, lobby bars and updated floor and tile work are hallmarks of the Project Grow initiative and Hilton Garden Inn ...
Renovations Complete for the 135-room Hilton Garden Inn Naperville/Warrenville in Illinois
Hilton Garden Inn | January 13, 2014
January 13, 2014 - WARRENVILLE, Ill. - White Lodging Services are pleased to announce the 135-room Hilton Garden Inn Naperville/Warrenville completed its renovation on December 8, 2013. Hilton Garden Inn Naperville/Warrenville now features elements of Project Grow, a major brand revitalization initiative that includes upgrades to the property's communal spaces including the lobby and the guest reception area. Tailored color schemes, seating arrangements, lobby bars and updated floor and tile work are hallmarks of the Project Grow initiative, and the Hilton Garden Inn Naperville/Warrenville has brought that philosophy to its hotel. "We a...
Former Royal Plaza Converted to the B Resort in Lake Buena Vista
BuildCentral | January 13, 2014
Hotel-Online and BuildCentral Have Updated 202 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. January 13, 2014 - Hotel-Online and BuildCentral have reported 202 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Bernardus Lodge (Carmel Valley,CA) The Fiksdal Hotel and Suites (Rochester, MN) Inn at Wilmington (Wilmington,...
Waterford Hotel Group Appoints Mark Lombardi to Director of Sales Position
Residence Inn by Marriott Mystic | January 10, 2014
WATERFORD, CT (January 10, 2014) --- Mark Lombardi has been named Director of Sales for the Residence Inn by Marriott in Mystic, CT and the SpringHill Suites by Marriott in Waterford, CT. Both properties are professionally managed by Waterford Hotel Group, a national hotel and convention center management firm. As Director of Sales, Lombardi will be responsible for the total sales efforts of both hotels, including developing and maintaining new accounts, supervising sales related personnel, and implementing sales and marketing strategies so as to maximize profits of the hotels while maintaining guest satisfaction. Mark brings with him a...
Carlson Rezidor Appoints Thomas Engelhart as Area Vice President Nordics
The Rezidor Hotel Group | January 10, 2014
Brussels | January 10, 2014 - Rezidor, one of the world's most dynamic hotel companies and a member of the Carlson Rezidor Hotel Group, announces the appointment of Thomas Engelhart as area vice president Nordics, effective February 1, 2014. Based in Stockholm, he will be responsible for all of the group's 58 Radisson Blu and Park Inn by Radisson hotels in the Nordics, and will report directly to Olivier Harnisch, executive vice president and chief operating officer of Rezidor. "We are delighted to welcome Thomas to our team. Rezidor has its strong roots in the Nordics, and the region remains one of our key European markets. With his br...
Hotel Equities Hires Rob Cote and Chuck Powell as Vice Presidents of Operations to Manage Growth
Hotel Equities | January 10, 2014
ATLANTA, GA (January 10, 2013) - Atlanta-based Hotel Equities (HE) www.hotelequities.com recently added two vice presidential positions to its corporate infrastructure and brought industry veterans Rob Cote and Chuck Powell on board. Each vice president has oversight of all operations of the hotels in his division and reports directly to Brad Rahinsky, Hotel Equities' Chief Operating Officer. "Hotel Equities added 13 hotels, in both the select and full service segments, during the last quarter of 2013," said Mr. Rahinsky. "It was imperative to hire two best-in-class Vice Presidents of Operations who can sustain and continue our firm's a...
