Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Petrinka Kortmann Named as Director of Human Resources, Santa Barbara Beach & Golf Resort, Curacao
Santa Barbara Beach & Golf Resort, Curacao | December 12, 2013
The Woodlands (Houston), Texas, December 12, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed Petrinka Kortmann director of human resources for the Santa Barbara Beach & Golf Resort, Curacao. Philippe Eversdijk, Benchmark's general manager at the resort, made the announcement. Santa Barbara Beach & Golf Resort is a Benchmark Resort® located on the Caribbean island of Curacao. "It is a pleasure to welcome Petrinka to Benchmark Hospitality and Santa Barbara Beach & Golf Resort," said Mr. Eversdijk. "She comes to us with impressive credentials gained in human reso...
Hotel Equities Selected to Manage the 96-key Courtyard by Marriott in Memphis, Tennessee
Hotel Equities (HE) | December 12, 2013
Atlanta, GA - December 12, 2013 - Atlanta-based Hotel Equities (www.hotelequities.com) has been selected to manage the 96-room Courtyard Memphis East in Memphis, Tennessee. Located off I-240 and Bill Morris Parkway (I-385) and just minutes from Poplar Avenue in Germantown, the hotel appeals to both business and leisure travelers. It is convenient to the city's finest dining, tourist attractions, shopping and Class A office space for corporate travelers. "Memphis is an exciting city for Hotel Equities' expansion and we are pleased to be selected as the management firm by an ownership group in this growing market," said Joe Reardon, Vice ...
“Interarm-M” LLC and Hyatt Hotels Open the 95-room Hyatt Place Yerevan in Armenia
Hyatt Place | December 12, 2013
CHICAGO (December 12, 2013) – Hyatt Hotels Corporation (NYSE: H) and "Interarm-M" LLC announce the opening of Hyatt Place Yerevan, just steps away from the heart of Armenia's capital city, the Republic Square. The opening marks a significant milestone as the Hyatt Place brand continues to expand outside the United States. New Hyatt Place locations recently opened in Puerto Rico, Costa Rica and India, and in Europe, Hyatt Place Amsterdam Schiphol is set to open its doors in early 2014. "Having built a strong foundation for the brand with more than 180 Hyatt Place hotels in the United States, we are delighted to now bring Hyatt Place to...
The 140-room Holiday Inn Mauritius Airport Opens with Jean-Eric Sirop as General Manager
IHG (InterContinental Hotels Group) | December 12, 2013
Port Louis, Mauritius, 12 December 2013: InterContinental Hotels Group (IHG) today announces the opening of Holiday Inn Mauritius Airport on the island's picturesque south east coast. Just 700 metres from the new SSR International Airport, five minutes from the nearest beach and 45 kilometres from the capital, Port Louis, the hotel is ideally located for travellers looking to make the most of their time in Mauritius. The 140-room hotel is surrounded by gardens carefully landscaped to preserve the natural botanic diversity. The names of the hotel's food and beverage outlets pay tribute to the proximity to the country's airport and the hi...
Hilton Worldwide Prices IPO of 117,640,624 Shares of Common Stock at $20.00 Per Share
Hilton Worldwide | December 12, 2013
MCLEAN, Va. - December 12, 2013 - Hilton Worldwide Holdings Inc. ("Hilton Worldwide") announced today the pricing of its initial public offering of 117,640,624 shares of common stock at a price to the public of $20.00 per share. Hilton Worldwide is offering 64,102,564 of such shares and a selling stockholder is offering 53,538,060 of such shares. The selling stockholder has granted the underwriters an option to purchase up to an additional 17,646,093 shares at the initial public offering price less the underwriting discount. The shares are expected to begin trading on the New York Stock Exchange on December 12, 2013 under the ticker sym...
Hyatt Place Debuts in Mexico, Opens the 157-key Hyatt Place San Jose del Cabo in Baja California Sur
Hyatt Place | December 11, 2013
CHICAGO (December 11, 2013) – Hyatt Hotels Corporation (NYSE: H) and Grupo Hermosillo today announced the opening of Hyatt Place San Jose del Cabo in Baja California Sur, Mexico. The hotel introduces the Hyatt Place brand to Mexico and follows Hyatt Place San Jose/Pinares in Costa Rica and Hyatt Place Bayamon in Bayamon, Puerto Rico as the third Hyatt Place hotel to open in Latin America and the Caribbean. Myles McGourty, Senior Vice President of Operations for Hyatt Hotels & Resorts in Mexico, Latin America, and the Caribbean, said, "I believe this opening of the first Hyatt Place in Mexico shows we are building a solid track rec...
Aimbridge Hospitality Assumes Management of 146-room Hilton Garden Inn Philadelphia/Fort Washington
Aimbridge Hospitality | December 11, 2013
DALLAS (December 11, 2013) - Aimbridge Hospitality is pleased to announce that it has assumed management of the Hilton Garden Inn Philadelphia/Fort Washington in Fort Washington, Pennsylvania. The 146-room North Philadelphia hotel features a 24-hour business center, complimentary wireless internet throughout the hotel, a fitness center and pool, more than 6,000 square feet of meeting and event space, and is home to The Garden Grille and Bar, The Great American Grill and The Pavilion Lounge. The Hilton Garden Inn Philadelphia/Fort Washington represents the third Hilton Garden Inn property and the thirty third Hilton Hotels and Resorts pr...
Profiles In Success: How YMCA of The Rockies Grows Business with Loyalty, Custom Group Landing Pages
Maestro Property Management Solution | December 11, 2013
Relationships and Exceptional Personal Service are Winning Strategies for YMCA of the Rockies; Partnership with NORTHWIND-Maestro PMS Benefits Property, Guests, Staff, and Global Community Markham, ON - December 11, 2013 - YMCA of the Rockies understands relationships. For more than 100 years it has built its growing year-round group business on customer loyalty and long-term relationships with organizations and individuals. When YMCA of the Rockies made its property management system decision, its short list had only 2 companies - the industry's largest system vendor and Maestro, the service-focused provider for independents. The prope...
Best Western Opens Six Properties in November 2013
Best Western International, Inc. | December 11, 2013
PHOENIX (December 11, 2013) Property name: BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites Property location: Glenview, IL # of rooms: 110 Conversion (from Fairfield Inn/Marriott) Property name: BEST WESTERN PLUS West I-64 (15112) Property location: New Albany, IN # of rooms: 135 Conversion (from Holiday Inn Express) Property name: BEST WESTERN PLUS Hobby Airport Inn & Suites (44696) Property location: Houston, TX # of rooms: 72 Conversion (from Country Inn & Suites) Property name: BEST WESTERN PLUS Winnipeg Airport Hotel (63017) Property location: Winnipeg, MB # of rooms: 213 Conversion (from independent) Property name:...
The Kessler Collection Opens The Castle Hotel in Orlando, FL as an Autograph Collection Property
The Kessler Collection | December 10, 2013
ORLANDO, Fla., Dec. 10, 2013 -- The Kessler Collection, a portfolio of 10 artistically inspired boutique hotels and restaurants, proudly unveiled the Castle Hotel as its latest work of art and ninth Autograph Collection property during the official Grand Opening on Thursday, Dec. 5, 2013. Local dignitaries, media, community members and hotel guests experienced the inspiring and interactive debut with alluring cocktails, art exhibitions, fine dining and live entertainment – evoking an air of true creativity, passion and Bohemia that has become synonymous with The Kessler Collection brand. Guests were greeted with a cocktail reception i...
The 97-key Home2 Suites by Hilton Queretaro, Mexico Opens; A Brand Debut Outside the U.S.
Home2 Suites by Hilton | December 10, 2013
QUERETARO, Mexico and MCLEAN, Va. - December 10, 2013 - Home2 Suites by Hilton, the award-winning mid-tier, all-suite hotel brand designed for modern business travelers and extended stay guests, today announced the opening of its 24th hotel, Home2 Suites by Hilton Queretaro, Mexico. This is the first Home2 Suites by Hilton to open outside of the United States. "Expanding our footprint internationally is a milestone achievement for a young brand like Home2 Suites, and we could not be more excited to share our hip and humble concept with guests in Mexico," said Bill Duncan, global head, Home2 Suites by Hilton. "Queretaro's centralized loc...
Two Hilton Orlando Hotels Enhance Cellular Signal Coverage and Loyalty with RoamBoost
RoamingAround | December 10, 2013
BOSTON, MASS. - DECEMBER 10, 2013 - Two Orlando hotels are seeing guest satisfaction and loyalty soar after dramatically enhancing cellular signal coverage. Recently the Hilton Garden Inn Lake Buena Vista/Orlando and the Homewood Suites by Hilton Lake Buena Vista/Orlando installed RoamBoost, the exclusive Distributed Antenna System (DAS) solution offered by RoamingAround. RoamBoost enhances the local geography's coverage inside the building for all carriers, ensuring that all mobile calls, data transactions and communications are conducted quickly and securely. The properties are located at 11400 Marbella Palm Court, and both are owned ...
GB Group & Hilton Worldwide to Develop 206-key Hilton Leeds Arena to Open in the U.K. by 2016
GB Group | December 9, 2013
December 09, 2013 - LEEDS, U.K. and McLEAN, Va. - Following September's opening of the First Direct Arena, Leeds' state-of-the-art entertainment venue, Hilton Worldwide and GB Group have reached an agreement to bring the flagship Hilton Hotels & Resorts brand to the site by 2016. Under a franchise deal over £30m will be spent on the new development of the upscale Hilton Leeds Arena, due to be managed by Redefine|BDL Hotels. Located just 300m from the 13,500 capacity arena, which has already hosted the likes of Bruce Springsteen and Sir Elton John, the hotel will add its own touch of stardust for visitors to the complex. Rob Pallesc...
Amrit Bottlers & Hilton Worldwide to Develop 125-key Hilton Garden Inn Lucknow Gomti Nagar in India
Hilton Garden Inn | December 9, 2013
NEW DELHI & LUCKNOW, India and MCLEAN, Va. - December 09, 2013 - Hilton Worldwide today announced the signing of a management agreement with Amrit Bottlers Private Limited for a Hilton Garden Inn hotel in Gomti Nagar, Lucknow. Hilton Garden Inn, part of the Hilton Worldwide portfolio of ten brands, is award-winning brand of upscale yet affordable hotels. Strategically located in Gomti Nagar, the business, financial and entertainment district of Lucknow, Hilton Garden Inn Lucknow Gomti Nagar will offer easy access to the technology parks, government institutions, commercial and business hubs, and entertainment and shopping centres in...
Hotel Equities Selected to Manage Four La Quinta Hotels in Tampa, Florida
Hotel Equities (HE) | December 9, 2013
Atlanta, GA - December 9, 2013 - Atlanta-based Hotel Equities (www.hotelequities.com) has been selected to manage four La Quinta Inn & Suites hotels in the greater Tampa, Florida metro area with a total of 265 rooms. The four hotels include La Quinta Inn & Suites Clearwater South, La Quinta Inn & Suites St. Petersburg Northeast, La Quinta Inn & Suites Tampa Central and La Quinta Inn & Suites Tampa South. "Adding four additional properties in Tampa brings us to a total of 10 hotels in Florida and gives us great flexibility and synergy here," said Joe Reardon, Vice President of Business Development for HE. "We are work...
Former Hyatt Regency Irvine Changes to Hotel Irvine & Conference Center
BuildCentral | December 9, 2013
Hotel-Online and BuildCentral Have Updated 135 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. December 9, 2013 - Hotel-Online and BuildCentral have reported 135 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: The Westin Columbus (Columbus, OH) Courtyard San Diego Rancho Bernardo (San Diego, CA) Hilton Garden Inn Saras...
Benchmark Names Pat Weldon Director of Sales & Marketing for The Heldrich Hotel & Conference Center
The Heldrich Hotel and Conference Center | December 6, 2013
The Woodlands (Houston), Texas - December 6, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed Pat Weldon director of sales and marketing for The Heldrich, a Benchmark Hotel located in New Brunswick, New Jersey. Stacy Martin, Benchmark's general manager for The Heldrich, made the announcement. "It is with pleasure that I welcome Pat to our hotel," said Ms. Martin. "She comes equipped with important sales leadership experience, and she has previously worked for conference center hotels in our market, with which she is extremely familiar. We're glad to have her on our team." P...
Drury Hotels Company Opens the 145-room Hyatt Place St. Louis/Chesterfield in Missouri
Hyatt Place St. Louis/Chesterfield | December 6, 2013
CHICAGO (December 6, 2013) – Hyatt Hotels Corporation (NYSE: H) and Drury Hotels Company today announce the opening of Hyatt Place St. Louis/Chesterfield, the first Hyatt Place hotel in the St. Louis metropolitan area. "We are excited to bring Hyatt Place to Greater St. Louis with the opening of Hyatt Place St. Louis/Chesterfield," said Elliott Rhoad, general manager. "Whether we are catering to business or leisure travelers, we know that our guests will appreciate the comfortable and functional amenities offered at Hyatt Place, such as free Wi-Fi, made-to-order fresh food around the clock and the StayFit Gym." Nestled in the heart of...
Richard Green, VP of Association Sales & Industry Relations to Retire from Marriott International
Marriott International, Inc. | December 6, 2013
Bethesda, Md., December 6, 2013 – After 26 years with Marriott International (NASDAQ:MAR), Richard Green, vice president of association sales & industry relations, will retire at the end of the year. As a Marriott sales leader, Green is credited for building deep and trusting client relationships that resulted in strong customer preference across the company's portfolio of brands. He is highly regarded as a strong customer advocate for the association meetings industry. "To many customers and industry organizations, Richard is the 'face of Marriott'. We will all miss his genuine passion for our business, and the dedication and com...
Tom Singer to Step Down as IHG’s Group Chief Financial Officer; Succeeded by Paul Edgecliffe-Johnson
IHG (InterContinental Hotels Group) | December 6, 2013
6 December 2013 - InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] today announces that Tom Singer will step down from the Board and his role as Chief Financial Officer on 1 January 2014. He will be succeeded by Paul Edgecliffe-Johnson, who joined IHG in August 2004 and has held a number of senior positions, most recently as Chief Financial Officer of IHG's Europe and Asia, Middle East & Africa regions. Paul will take up his new position and become a member of IHG's Board and Executive Committee on 1 January 2014. Patrick Cescau, Chairman of IHG commented: "I want to thank Tom for his contribution to the success of IHG...
Megaterra Colombia Selects Hilton for Management of New Build Conrad Hotel in Cartagena, Colombia
Conrad Hotels and Resorts | December 6, 2013
MCLEAN, Va. - December 06, 2013 - Hilton Worldwide announced today that it has signed a management agreement with Megaterra Colombia S.A. for a 250-room new-build Conrad Hotels & Resorts property in Cartagena, Colombia. The Conrad brand's second hotel in Latin America and Hilton Worldwide's first managed Conrad hotel in the region will form part of the Karibana Beach & Golf Condominium - the first luxury resort in Colombia with a world class golf course, golf club, spa, beach and beach club. With an anticipated opening on Dec. 31, 2015, Conrad Cartagena will celebrate the 2016 New Year by introducing the brand's world of style a...
Benchmark Hospitality’s Tom Shaver Named Adjunct Instructor of Practice at Virginia Tech
The Inn at Virginia Tech and Skelton Conference Center | December 6, 2013
The Woodlands (Houston), Texas, December 2013 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has announced that Tom Shaver has been appointed adjunct instructor of practice for Virginia Polytechnic Institute and State University. Mr. Shaver is Benchmark's general manager for The Inn at Virginia Tech and Skelton Conference Center, a Benchmark Hotel® located in Blacksburg, Virginia. Blacksburg is also home to the Virginia Polytechnic Institute and State University. Ellen Sinclair, senior vice president for Benchmark Hospitality, made the announcement. "I think if Tom had not become a succe...
Choice Hotels Ascend Hotel Collection Debuts in Hawaii with The 67-room Equus in Waikiki, Oahu
The Equus | December 6, 2013
ROCKVILLE, Md., Dec. 6, 2013 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, announced the addition of The Equus to its upscale Ascend Hotel Collection, a network of more than 116 unique, boutique or historic independent hotels that offer guests a distinctive, one-of-a-kind local experience. Located in the fashionable upperwest side of Waikiki in Honolulu at 1696 Ala Moana Boulevard, The Equus is just steps from Ala Moana Shopping Center, Oahu's largest shopping mall, as well as a wide range of restaurants and lounges. This attractive hotel is also within easy access to Hawai'i attractions s...
Owner, Bailey Hotel 2. Inc., Opens 113-key Hilton Garden Inn Pikeville in Kentucky; Managed by H&W
Hilton Garden Inn | December 6, 2013
December 06, 2013 - PIKEVILLE, Ky. and MCLEAN, Va. - Hilton Garden Inn, Hilton Worldwide's award-winning brand of upscale, yet affordable hotels, announced the opening of the 113-room Hilton Garden Inn Pikeville, representing an addition to the brand's growing portfolio of more than 570 hotels worldwide. The new Hilton Garden Inn Pikeville is owned by Bailey Hotel 2. Inc. and managed by H&W Management Co. Inc. Situated just minutes from the Pikeville City Park, and local restaurants and shops, Hilton Garden Inn Pikeville provides the amenities to ensure guests have everything they need whether traveling for business or pleasure. "Wi...
