Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
New Property Manager and General Manager for The Angler’s Boutique Resort in Miami Beach
BuildCentral | November 25, 2013
Hotel-Online and BuildCentral Have Updated 131 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. November 25, 2013 - Hotel-Online and BuildCentral have reported 131 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: The Embassy Row Hotel (Washington, DC) Hilton New Orleans St. Charles Avenue Hotel (New Orleans, LA) SpringHi...
Parks Hospitality Group to Open New-Build 138-key Hyatt Place Asheville/Downtown in NC in 2015
Hyatt Place | November 25, 2013
CHICAGO (NOVEMBER 25, 2013) - Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a franchise agreement with Parks Hospitality Group for Hyatt Place Asheville/Downtown NC. The hotel will be owned and managed by Parks Hospitality Group, and it is scheduled to open in 2015. Located in the heart of Downtown Asheville, Hyatt Place Asheville/Downtown NC will be conveniently located walking distance from the city center's numerous restaurants, dining, shops, and entertainment options. Hotel will feature a roof top bar and event space with stunning panoramic views of the stunning Blue Ridge Mountains. The...
Hawthorn Suites by Wyndham Introduces New Hotel Prototype
Hawthorn Suites by Wyndham | November 22, 2013
PARSIPPANY, N.J. (November 22, 2013) – Hawthorn Suites by Wyndham, the extended stay hotel brand that is part of Wyndham Hotel Group, has unveiled a new hotel prototype intended to enhance the overall guest experience while reducing development costs for franchisees. The new-construction prototype is a major step in a strategy to evolve the upper midscale brand to provide a contemporary, consistent environment across the portfolio complete with the social, work and living spaces that best fit long-term guests' needs. Additionally, the design significantly lowers the cost for hotel owners to develop a new Hawthorn Suites by Wyndham pro...
The 219-key Embassy Suites in Springfield, Virginia Celebrates Grand Opening
High Velocity Hospitality | November 22, 2013
McLEAN, Va. November 22, 2013 - The newly opened Embassy Suites Hotel in Springfield, Va. celebrated its grand opening event last night benefiting the USO Warrior and Family Center at Fort Belvoir. Along with executives from McLean, Virginia-based Hilton Worldwide and Embassy Suites Hotels and operator High Velocity Hospitality, local officials and community members gathered to celebrate the newly-built hotel, which opened to the public in August. Located at 8100 Loisdale Road in Springfield, Va., the hotel features the latest Embassy Suites design concept, Design Option III, and includes 219 suites along with more than 6,000 square fee...
Four Personal Luxury Resorts & Hotels Achieve Condé Nast Traveler’s 2013 Readers’ Choice Awards
November 21, 2013
Bardessono, Villas of Grand Cypress & Willows Lodge All Honored with Condé Nast Traveler's 2013 Readers' Choice Awards The Woodlands (Houston), Texas, November 2013 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has announced that four of its Personal Luxury Resorts & Hotels® properties have achieved the 2013 Condé Nast Traveler Readers' Choice Awards list. The coveted Readers' Choice list is one of the most prestigious consumer awards within the U.S. travel industry. The Readers' Choice Awards list is released annually in the November issue of Condé Nast Traveler magazine. Th...
So Many Options, So Much Advice: TripAdvisor & Your Hotel’s Profitability; A Best Practices Tool
Taylor Short | November 20, 2013
Building a strong online reputation on review sites like TripAdvisor has become essential to maintaining a profitable hotel. Hoteliers around the world have experimented with various tactics to generate a large quantity of positive reviews, and one has found success in achieving a strong ranking: the Four Seasons Hotel in Austin. The Four Seasons was able to jump more than 20 spots on TripAdvisor's Popularity Index to become the highest ranked hotel in the city in less than two years. To find out how the Four Seasons was able to see such significant increases in their online rankings, Taylor Short of Software Advice, a company that rese...
Benchmark Names John Kingston Director of Human Resources for Villas of Grand Cypress Resort
Villas of Grand Cypress Resort | November 20, 2013
The Woodlands (Houston), Texas, November 20, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed John Kingston director of human resources for the Villas of Grand Cypress. Mark Cox, Benchmark's general manager for the Villas, Benchmark's Personal Luxury Resort® in Orlando, Florida, made the announcement. "I am very pleased to welcome John to our resort," said Mr. Cox. "He brings a strong skill-set in human resource management to the Villas, as well as success in engaged leadership of his staff and the property overall. It's good to have him on our executive team." John Kingst...
Marriott International & FibraHotel Partner to Operate 20 Hotels in Mexico by 2016
FibraHotel | November 20, 2013
November 20, 2013 - Today Marriott International (NASDAQ: MAR) announced plans to operate 20 hotels expected to be developed by FibraHotel, the largest and first publicly traded Mexican lodging REIT (BMV: FIHO12), across key Mexican cities by 2016. The first six hotels, whose development contracts were signed this week, will add approximately 800 rooms to the Mexican market and create well over 400 jobs for Mexican nationals. "With a portfolio of 23 hotels across five Marriott brands, Mexico is one of the largest, most important and dynamic international markets for our company," said Craig S. Smith, President of the Caribbean and Latin...
Maestro ResWave2 Maximizes Online Group Revenue for Independents; Increases Upsell and Bookings
Maestro Property Management Solution | November 20, 2013
Savvy Hoteliers Leverage Mobile Friendly ResWave and Custom Branded Landing Pages to Drive Direct Group Bookings, Boost Conversions; Impresses Meeting Planners and Engages Guests to Add Revenue-Generating Upgrades Markham, ON - November 20, 2013 - Business travel and group bookings are forecast to increase 7.2% in 2014, according to Global Business Travel Association. Maestro's integrated ResWave2 Booking Engine is the key to promoting more online direct group bookings. It enables independent operators to keep pace with growing demand by offering groups fast, easy-to-use, real-time reservations that increases revenue. NORTHWIND provides...
HMC to Manage 83-room New-Build Microtel Inn & Suites by Wyndham to Open in Kenedy, Texas in Q1 2014
Hospitality Management Corporation (HMC) | November 20, 2013
Dallas, TX, November 20, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Kenedy, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham will have a total of 83 guest rooms and is to be completed by early February 2014. Some of the Hotel amenitie...
HeBS Digital Wins Big with Eight HSMAI Adrian Awards
HeBS Digital | November 20, 2013
HeBS Digital has been recognized for excellence in hospitality digital marketing by receiving eight HSMAI Adrian awards, including three Gold Awards. The HSMAI awards highlight outstanding achievements in advertising, public relations, and digital marketing in the hospitality and travel industries. New York, NY - November 20, 2013 - HeBS Digital, the leading digital technology, marketing and online channel revenue optimization consulting firm for the hospitality industry, was recognized for excellence in digital marketing with eight HSMAI Adrian awards this year. The HSMAI awards highlight the best in advertising, public relations, and ...
The 260-room New-Build Hilton Santa Fe Mexico City on Schedule to Open in Early 2014
Hilton Hotels & Resorts | November 18, 2013
MCLEAN, Va. - November 18, 2013 - Guests looking to book their next visit to the bustling city of Santa Fe in Mexico City will find luxury and convenience at Hilton Santa Fe Mexico City. Hilton Worldwide announced today that its newest hotel in Santa Fe, Mexico City is on schedule to open in early 2014, and is already accepting reservations for arrivals as of April 4. This 260-room new-build Hilton hotel will form part of Samara – one of the five largest mixed-use complexes in the country, and will welcome guests with rates starting at $99* per night. With contemporary and dynamic architecture, designed by Diametro Arquitectos, the ho...
City Approval for Hermosa Boutique Hotel In California
BuildCentral | November 18, 2013
Hotel-Online and BuildCentral Add/Update 144 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. November 18, 2013 - Hotel-Online and BuildCentral have added or updated 144 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: White Sands Resort (Orange Beach, AL) Candlewood Suites (Canton, OH) Port Imperial Hotel and Re...
FIRC Group and Choice Hotels to Develop the 141-room Cambria Suites in Asheville, NC; 2015 Opening
FIRC Group, Inc. | November 18, 2013
ROCKVILLE, Md., Nov. 18, 2013 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, announced it has signed an agreement with franchise partner FIRC Group, Inc., to develop a new Cambria Suites in Asheville, N.C. The 141-room Cambria Suites property will be located at the intersection of Battery Park and Page Avenue and is expected to open in 2015. "We continue to experience strong momentum in bringing the Cambria Suites experience to new travelers in new markets, and we're excited to open our second hotel in North Carolina," said Michael Murphy, senior vice president, Upscale Brands, Choice Hotel...
Benchmark Hospitality International Names Jay Rocha General Manager for Cheyenne Mountain Resort
Cheyenne Mountain Resort | November 15, 2013
The Woodlands (Houston), Texas, November 2013 ... Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named Jay Rocha general manager for Cheyenne Mountain Resort. Todd Felsen, vice president operations, made the announcement on behalf of the property, a Benchmark Resort® located at the foot of Cheyenne Mountain in Colorado Springs. "It is a pleasure to welcome Jay to Cheyenne Mountain Resort," said Mr. Felsen. "He brings extensive experience in senior resort management to his new role at our property, as well important knowledge of conference center management and marketing, which is vital to ...
Hotel Equities Names Bob Keating to Director of Business Development
Hotel Equities | November 15, 2013
ATLANTA, GA (November 15, 2013) -Atlanta-based Hotel Equities (HE) www.hotelequities.com recently named Bob Keating to the position of Director of Business Development. As a member of the firm's development team, Mr. Keating works directly with hotel owners who are looking for the best third-party partners to manage their existing hotels, new builds and portfolios. "An innovative and highly-accomplished top management executive, Bob brings a wealth of industry experience to his new post," said Joe Reardon, HE Vice President of Business Development. "Bob is a real partner and relationship leader for our clients. He has high integrity and...
Concord Hospitality Names Dean Thompson Executive Chef for the 233-key Renaissance Raleigh Hotel, NC
Renaissance Raleigh Hotel | November 14, 2013
RALEIGH, N.C., November 14, 2013- Officials for Concord Hospitality Enterprises, one of the top-ranked hotel operators in North America, today announced the promotion of Dean Thompson to executive chef for the Renaissance Raleigh Hotel, in the company's headquarters of Raleigh, N.C. Previously, Thompson served as the hotel's executive sous chef, under Dean Wendel, Concord's recently appointed corporate director of food and beverage. Thompson is a Johnson & Wales University graduate and native of nearby Cary, N.C., where he developed an appreciation for the finer points of southern cuisine, which has catapulted him to the top of his ...
Waterford Hotel Group Names Robin Mchill Director of Sales for Hartford, Connecticut Sales Cluster
Waterford Hotel Group | November 14, 2013
HARTFORD, CT (November 14, 2013) --- Robin McHill has been promoted to the Director of Sales position responsible for the oversight of Waterford's full-service Hartford portfolio. McHill, a recent recipient of Waterford's "Director of Sales of the Year" award, will oversee the group and transient sales efforts related to the hotels. McHill brings to her new position more than 30 years of hospitality experience, with an emphasis on sales and marketing in both the New Haven and Hartford area markets. She served as Sales Account Manager for the Hartford Windsor Marriott for several years before joining Waterford Hotel Group in 2008 as Dire...
Benchmark Hospitality International Appoints Stephanie Sheeran Regional Director Revenue Management
November 14, 2013
The Woodlands (Houston), Texas, November 13, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Stephanie Sheeran regional director revenue management. Kim Nugent, vice president revenue management, made the announcement. Ms. Sheeran will be based in Benchmark's Home Office in The Woodlands, Texas, near Houston. "I am very pleased to welcome Stephanie into the Benchmark family," said Ms. Nugent. "She comes to us with extremely qualified credentials to run our new global reservations center, and is exceptionally focused on assisting our guests to have the best travel experience po...
Sage Hospitality & Partners Redeveloping Denver’s Union Station to Open The Crawford Hotel in Q3 ‘14
The Crawford Hotel | November 14, 2013
The Partners Revitalizing Union Station Honor Dana Crawford, Pioneer of Colorado Redevelopment Denver, Colo. (November 14, 2013) - Sage Hospitality, along with its partners in Denver's Union Station, is proud to announce that the 112-room hotel within the historic building will be named The Crawford Hotel. Named after urban preservationist and Union Station partner Dana Crawford, the hotel will fill the upper floors of the north and south wings of the station when the building opens Summer 2014. Local Denver companies redeveloping the building with Sage include Larimer Associates, McWhinney, REGen, LLC, and Urban Neighborhoods. "Dana Cr...
Hyatt Hotels and White Lodging Open the 255-room Hyatt Place Nashville/Downtown in Tennessee
Hyatt Place | November 13, 2013
CHICAGO (Nov.13, 2013) – Hyatt Hotels Corporation (NYSE: H) and White Lodging Services today announce the opening of Hyatt Place Nashville/Downtown, just steps from the Music City Center and the city's famous Broadway entertainment district. "With thousands of music enthusiasts, sports fans and business travelers arriving to our great city from across the country, there couldn't be a more exciting time to be a part of this new opening in downtown Nashville," said Bill Farrell, general manager, Hyatt Place Nashville/Downtown. "We can't wait to welcome guests to the new hotel and show them the authentic hospitality and purposeful servic...
Zen Operadora SAS to Open Park Inn® by Radisson Hotel in Bogota, a Brand Debut in Colombia
November 13, 2013
MINNEAPOLIS (November 13, 2013) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups today announced the signing of the first Park Inn® by Radisson in Colombia. The hotel will be located at Cra 18 No 93-97 in Bogota. "We are very excited about this addition to our portfolio as we grow the brand in South America," said Scott Meyer, senior vice president, Midscale Brands, Americas, Carlson Rezidor Hotel Group. "The hotel is centrally located in Bogota, just minutes from nightlife and blocks from the financial and commercial districts, making it perfect for business and leisure travel, as well as corpora...
Benchmark Hospitality Names Michael D. Welly General Manager for Eaglewood Resort & Spa in Illinois
Eaglewood Resort & Spa | November 13, 2013
Itasca, Illinois (Chicago), November 13, 2013 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named Michael D. Welly general manager for Eaglewood Resort & Spa, a Benchmark Resort® located in Northwest Chicago. Greg Champion, executive vice president and COO, make the announcement. "I can't think of another person better prepared to lead this amazing resort," said Mr. Champion. "Mike brings vast resort experience to our company and to Eaglewood, and is the ideal leader to take this property from the success it has experienced to even higher levels of excellence. We welcome him to Benc...
A Brand Debut in Indonesia, the 198-room Holiday Inn Express Semarang Simpang Lima Opens
IHG (InterContinental Hotels Group) | November 12, 2013
Singapore, 12 November 2013: InterContinental Hotels Group (IHG) has opened Indonesia's first ever Holiday Inn Express hotel in Central Java's cosmopolitan capital city of Semarang. The 198-room Holiday Inn Express Semarang Simpang Lima paves the way for the brand's expansion across Indonesia, with plans for 13 more Holiday Inn Express hotels to open across the country over the next few years. "Indonesia accounts for two thirds of the development pipeline for Holiday Inn Express in South East Asia and we are excited to debut the brand in one of the country's most vibrant cities. Semarang is a popular destination for both business and le...
