Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Accor Sells its 19.4% Stake in Tourism Asset Holdings Ltd. (TAHL) to Abu Dhabi Investment Authority
Accor | November 4, 2013
November 4, 2013 - As part of its asset management strategy, Accor announces the sale of its 19.4% stake in the Tourism Asset Holdings Ltd. (TAHL), Australia's largest hotel owning Company, to the Abu Dhabi Investment Authority (ADIA) for a value of AU$66m (€46m), and a repayment of AU$76m (€53m) loans. TAHL owns 31 hotels in Australia (4,097 rooms), all of which are operated by Accor through lease or management contracts under the ibis, ibis budget, ibis Styles, Mercure, Novotel and Pullman brands. All contracts will be maintained. ...
AC Hotel in Cincinnati Announces Marriott As Brand
BuildCentral | November 4, 2013
Hotel-Online and BuildCentral Add/Update 136 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. November 4, 2013 - Hotel-Online and BuildCentral have added or updated 136 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: The Vine Inn and Suites (Los Angeles, CA) Dallas Midtown Hotels (Dallas, TX) 8 Maiden Lane Hotel ...
Germany’s Biggest Hotel to Get Even Bigger: The Estrel in Berlin Plans 700-room Expansion
Holiday Inn Express hotels | November 4, 2013
Nov. 04--BERLIN -- Germany's largest hotel is about to get even bigger. The Estrel in Berlin is planning the construction of a new conference centre as well as an adjoining 700-room hotel which will be integrated into a 176-metre-tall tower, says Visit Berlin. That will also make Estrel the tallest hotel in Germany. The Marriott Hotel in Westend Gate in Frankfurt currently holds that distinction. The ground and top floors of the tower will be accessible for non-guests. The Estrel currently has 1,125 rooms, conference space and event space. Berlin's hotel market is fiercely competitive. A number of new buildings have opened in recent yea...
Culinary Union Members, Along with President of Unite Here, Provoke Arrests by Entering Cosmopolitan
JW Marriott Hotels & Resorts | October 31, 2013
Nov. 01--More than 2,000 Culinary Union members converged on the Cosmopolitan this afternoon, blocking three lanes of Las Vegas Boulevard, waving pickets and chanting, "We don't get no contracts, we don't get no peace." As part of a union plan to compel Metro Police to arrest them, dozens of Culinary members entered the property about 5:40 p.m. and sat beneath the chandeliers just inside the casino entrance. Minutes later, officers flooded into the casino. One officer warned protesters via megaphone that they were breaking Nevada law by trespassing. "I am now commanding you to disperse immediately," the officer said, reading from a scri...
The 157-room Hampton by Hilton Volgograd Profsoyuznaya Opens in the South East of Russia
Hilton Worldwide | October 31, 2013
VOLGORAD, Russia and MCLEAN, Va. - October 31, 2013 - Hampton by Hilton, Hilton Worldwide's global brand of more than 1,900 mid-priced hotels today announced the opening of Hampton by Hilton Volgograd Profsoyuznaya in the South East of Russia. The hotel is the economy brand's latest hotel in Europe and second in Russia, following the recent opening of Hampton by Hilton Voronezh. With 157 guestrooms across eight floors, Hampton by Hilton Volgograd Profsoyuznaya offers signature features including the Clean and Fresh Hampton Bed, complimentary internet access, hot breakfast included in the room rate, and on-site fitness centre; as well as...
ThistleDown Racino Implements InvoTech Systems to Protect Investment in 10,000 Designer Uniforms
InvoTech Systems | October 31, 2013
At IHM&RS Visit InvoTech in Booth # 3120 with T-Y Group November 9 – 12, Jacob K. Javits Center, NYC ThistleDown Racetrack Reopens as ThistleDown Racino by Caesars Entertainment; InvoTech Tracks New Staff Uniforms for Upscale Racino LOS ANGELES, CA - October 31, 2013 - InvoTech Systems, Inc., a leading provider of systems that integrate the latest RFID technology to increase profitability for hotels, casinos, and commercial laundry operators, announced ThistleDown Racino implemented its Uniform System to track uniforms for its 900 team members. ThistleDown Racetrack recently reopened as a Racino (racetrack-casino) operated by Caes...
The 166-room Newly-Built Novotel Phuket Kamala Beach Resort Opens in Thailand
Novotel | October 31, 2013
October 31, 2013 - Travellers to Phuket Island now have an exciting new choice of accommodation with the opening of Novotel Phuket Kamala Beach Resort, a newly-built beachfront resort located on idyllic Kamala Beach on the island's western coast. The opening of the resort marks the 100th Asia Pacific property for Novotel - the world's leading midscale hospitality brand. "We are very excited that Novotel Phuket Kamala Beach Resort has opened as our 100th Novotel in Asia Pacific," said Michael Issenberg, Chairman and Chief Operating Officer of Accor Asia Pacific. "Since launching our first Novotel in Asia Pacific in Singapore in 1982, the...
Strengthening Communities Through Volunteerism; Stories of Service & Hospitality Around the World
Hilton Worldwide | October 30, 2013
Hilton Worldwide Completes Over 2,400 Volunteer Projects During Annual Global Week of Service McLean, VA - October 30, 2013 - Hilton Worldwide celebrated the company's annual volunteer campaign completing more than 2,400 volunteer projects in over 700 cities in 72 countries throughout the month of October. Now in its second year, Global Week of Service is Hilton Worldwide's largest annual volunteer service event which recognizes the company's service and volunteer culture and strengthens the communities Hilton Worldwide serves. Team Members from over 900 properties and offices completed projects including resume building for and mentori...
Brigade Group & IHG to Open 10 Holiday Inn Express Hotels in India By 2020
October 30, 2013
Bangalore, 30 October 2013: InterContinental Hotels Group (IHG) has signed a deal with South India's leading real estate developer, Brigade Group. Under the agreement, 10 Holiday Inn Express hotels are to be built in southern India, owned by Brigade Group and managed by IHG. The newly-signed hotels will add to IHG's strong pipeline of properties of the Holiday Inn brand family, which now represent 88% of IHG's growth in India. The first two hotels under this partnership will open in Bangalore in early 2017, while the remaining eight hotels are scheduled to open within the next four to seven years. IHG and Brigade Group are currently in ...
IHG Army Hotels Portfolio Continues Growth with Ground Breakings and Openings
IHG (InterContinental Hotels Group) | October 29, 2013
Holiday Inn Express®, Staybridge Suites® and Candlewood Suites® Branded Hotels 29 October, 2013 - ATLANTA — IHG® (InterContinental Hotels Group) [LON: IHG, NYSE: IHG (ADRs)], the exclusive hotel manager and operator of the $1 billion Privatization of Army Lodging (PAL) program that has brought the first-ever branded hotels to U.S. military installations, announces continued progress on the IHG Army Hotels portfolio. IHG, along with Lend Lease (US) Public Partnerships – the asset manager, developer and design builder – and the U.S. Army have broken ground on three hotels this year, including the first Staybridge Suites® hotel ...
The 146-key Holiday Inn Warwick Farm Opens in Sydney, Australia Completing Sunnybrook Hotel Makeover
IHG (InterContinental Hotels Group) | October 29, 2013
Sydney, Australia, 29 October, 2013: InterContinental Hotels Group (IHG) has opened the 146-room Holiday Inn Warwick Farm in south west Sydney. The previously-named Sunnybrook Hotel has benefited from a multimillion-dollar makeover and refurbishment to become Holiday Inn Warwick Farm. Located at 355 Hume Highway Warwick Farm, the hotel is within easy access to a number of commercial and business park precincts and will meet the needs of the growing commercial and leisure based industries of south west Sydney. The hotel facilities include an all-day dining restaurant, gymnasium, meetings and events centre, heated outdoor swimming pool, a...
Treating Meta Search Marketing as a Distribution Channel Results in Loss of Revenues for Hoteliers
the Author and HeBS Digital | October 29, 2013
by Max Starkov We are currently witnessing an explosion of meta search sites and online publishers, facilitated by advancements in digital technology and advertisers' perceptions of these sites as "unbiased" online media players compared to the OTAs. The most popular meta search sites and publishers in the hospitality and travel space include: Google Hotel Finder (with tentacles across the Google universe), TripAdvisor Meta Search, Bing Meta Search (powered by TripAdvisor), Kayak.com, Trivago.com (Europe), WeGo.com (Asia Pacific), HotelsCombined.com (Australia), and others. The value proposition to travel consumers is undeniable: By add...
John Hanrahan Named Director of Food & Beverage for Chaminade Resort & Spa, a Benchmark Resort in CA
Chaminade Resort & Spa | October 28, 2013
The Woodlands (Houston), Texas, October 28, 2013 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named John Hanrahan director of food & beverage for Chaminade Resort & Spa, a Benchmark Resort® situated on a Santa Cruz, California hilltop with breathtaking views of Monterey Bay. Kevin Herbst, Benchmark's general manager at the resort, made the announcement. "I am happy to welcome John to Chaminade," said Mr. Herbst. "He comes to us with 30 years of restaurant management experience, which will be vital in running an effective food & beverage program that is market driven. We're ...
Hard Rock International Appoints Andrew Lee as Regional Director of Hotels and Casinos, Asia Pacific
Hard Rock International | October 28, 2013
ORLANDO, Fla., Oct. 28, 2013 -- Hard Rock International - one of the world's most-recognizable and iconic brands - is excited to announce the appointment of Andrew Lee as Regional Director of Hotel Operations, Asia Pacific for Hard Rock Hotels & Casinos. In his new role, Lee will be responsible for overseeing the strategic operational performance and brand standards of Hard Rock Hotels & Casinos across the Asian Pacific region. A key focus will be to ensure guests experience high quality service, food, retail and entertainment offerings at each Hard Rock Hotel in Asia including Singapore, Macau, Bali, Penang, Pattaya, and new pr...
New Owner of The Southpoint Hotel in Durham, North Carolina Changes Brand
BuildCentral | October 28, 2013
Hotel-Online and BuildCentral Have Updated 186 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. October 28, 2013 - Hotel-Online and BuildCentral have reported 186 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Homewood Suites Newtown (Newton, PA) The Talbott Hotel (Chicago, IL) Comfort Suites Burlington (Burlington, I...
Waterford Hotel Group Names Anish Patney General Manager of Connecticut’s 393-room Hilton Hartford
Hilton Hartford | October 28, 2013
Hartford, CT (October 28, 2013) - Waterford Hotel Group has announced the appointment of Anish Patney as General Manager of the 393-room Hilton Hartford. As general manager, Patney is responsible for all of the hotel's operations, sales and administration, as well as more than 200 associates employed at the property. Waterford Hotel Group, Inc. professionally manages the 393-room Hilton Hartford, a state-of-the-art, luxury hotel with all the benefits and convenience of a downtown location. With more than 15 years of hospitality experience, Patney has held numerous positions across several brands, including Marriott, Starwood and Hilton....
Choice Hotels Reports Q3 2013 Net Income of $41.5M Compared to $44.4 Prior Period; RevPAR up 3%
Choice Hotels | October 25, 2013
ROCKVILLE, Md., Oct. 24, 2013 -- Choice Hotels International, Inc., (NYSE: CHH) today reported the following highlights for the third quarter of 2013: For complete financial results and tables please visit: media.choicehotels.com Franchising revenues increased 6% to $95.5 million for the three months ending September 30, 2013 from $90.1 million for the same period in 2012. Total revenues increased 6% to $223.2 million for the three months ending September 30, 2013 compared to the same period in 2012. Operating income from franchising activities totaled $69.5 million for the three months ending September 30, 2013, a 6% increase compar...
Adoba Hotel Dearborn Michigan Encourages Healthy Travel With PURE Hypoallergenic Guestrooms
Adoba Eco Hotel Suites Brand | October 23, 2013
Dearborn, MI October 25th - In the chic, historic Detroit suburb of Dearborn, Michigan, Adoba® Hotel is looking to create a better customer experience through their focus on sustainable travel. Among the myriad elements in this evolution are 10 allergy-friendly guestrooms from PURE Solutions, which reflect Adoba's emphasis on wellness and healthy travel. PURE Rooms are treated according to a patented 7-step process that kills and protects against 99.9% of viruses and bacteria. By virtually eliminating surface and airborne irritants, PURE Rooms create a truly hypoallergenic space that is not only more comfortable for allergy-sufferers,...
Radisson Hotel Rio de Janeiro & Radisson Hotel São Paulo Vila Olimpia to Open in Brazil in Q1 2014
Carlson Rezidor Hotel Group | October 23, 2013
MINNEAPOLIS - October 23, 2013 - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups unveiled today the addition of the Radisson Hotel Rio de Janeiro and the Radisson Hotel São Paulo Vila Olimpia, opening in Brazil during the first quarter of 2014. The addition of the two hotels will elevate the group's status as the largest international upscale operator in the country with 10 hotels and more than 1,800 rooms in operation. "As a company that has developed in emerging markets for decades, we are thrilled to see that our long standing partnership with Atlantica Hotels International has allowed us to gro...
White Lodging Names Keith Daub as Chief Operating Officer, Full Service
White Lodging | October 23, 2013
MERRILLVILLE, Ind., Oct. 23, 2013 -- White Lodging is pleased to announce Keith Daub as its new full service chief operating officer. Daub will oversee the full service division of the company and work closely with the company's Select Service Chief Operating Officer Bryan Hayes. He will also oversee three regional vice presidents and the full service vice president of revenue generation. "Keith strives to keep customers first in his focus on operations, and believes customer satisfaction is the key to repeat business, leading to long term success at a property," said Dave Sibley, White Lodging's president and chief executive officer, h...
Midas Hospitality Opens the 97-room Newly Built Candlewood Suites-Greenville, South Carolina
Midas Hospitality, LLC | October 23, 2013
SAINT LOUIS, MO, October 23, 2013 - St. Louis-based hotel owner, operator and developer, Midas Hospitality, LLC announces the opening of the 97-room Candlewood Suites - Greenville, SC. Breaking ground in September, 2012 the Candlewood Suites - Greenville welcomed its first guest on Tuesday, October 15, 2013. The new Candlewood Suites is part of the master planned community known as Verdae, centrally located to the I-85 and I-385 interstates exits off of Woodruff Road. The hotel sits adjacent to the new 100,000 sq. ft. Cabela's scheduled to open in early 2014. Kurt Furlong, EVP & Principal - Sales & Marketing, states "The Candlew...
Del Robinette Named Regional Director of Sales & Marketing for Hospitality Management Corporation
Hospitality Management Corporation (HMC) | October 22, 2013
Dallas, TX. October 22, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC) one of the nation's leading and most respected management companies -proudly announces the appointment of Del Robinette as Regional Director of Sales and Marketing. Del is accountable for training and developing sales leaders in the field while implementing and executing strategic sales plans to enhance profitability in each of his area hotels. Del brings with him more than 16 years of experience across many disciplines within the hospitality industry. Throughout his career, Del has spent the majority of his focus in the sales discipline...
Radisson Congress Hotel & Adjacent Park Inn by Radisson Under Development in Moscow to Open in 2016
Carlson Rezidor Hotel Group | October 22, 2013
October 22, 2013 - Carlson Rezidor, one of the largest hotel groups worldwide and the leading international hotel operator in Russia/CIS, announces two new built properties in Moscow: The Radisson Congress Hotel, Moscow with 400 rooms and a 4,000sqm conference centre and the adjacent Park Inn by Radisson Hotel, Moscow with 600 rooms are scheduled to open in 2016. The hotels will be located on the grounds of the historic "All-Russian Exhibition Centre" (opposite the "Moscow"-pavilion) which was originally built in 1935 and is today a popular city park and tourist attraction. Developer of both projects is the company LLC Renaissance of VV...
Tina Fleming Appointed as Director of Operations for Mystic Marriott Hotel & Spa in Groton, CT
Mystic Marriott Hotel & Spa | October 22, 2013
GROTON, CT (October 22, 2013) --- Tina Fleming has been appointed as Director of Operations for the 285-room Mystic Marriott Hotel & Spa in Groton, CT. In this position, she oversees the rooms and food and beverage departments of the hotel, including budgeting, scheduling, associate training and development, inventory, and strict adherence to all Marriott and Waterford Hotel Group standards. The AAA Four-Diamond Mystic Marriott is professionally managed by Waterford Hotel Group, Inc., a national hotel and convention center management firm. Fleming joined Waterford Hotel Group in 2002 and most recently served as Regional Hotel Direct...
