Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Operadora ALRO and IHG Open the 143-room Holiday Inn® Mexico Buenavista Hotel in Mexico City
Holiday Inn Hotels | October 22, 2013
Mexico City, Mex. - October 22, 2013 – InterContinental Hotels Group (IHG) and Operadora ALRO, announced the opening of the 143-room Holiday Inn® Mexico Buenavista hotel in Mexico City to expand IHG's family hotels in Mexico. "This is IHG's fifth opening in Mexico City this year, demonstrating the confidence that investors and franchisees have in our brand family," said Gerardo Murray, vice president, Marketing Strategic Services, Mexico, Latin America and Caribbean, IHG. "The convenient location of this newly renovated property makes it an excellent choice for travelers who visit Mexico City for business or leisure." The scale and d...
IHG Signs Three Hotels in Russia and the CIS; One Complete, Two Under Development with 2015 Openings
IHG (InterContinental Hotels Group) | October 22, 2013
22 October, 2013 - InterContinental Hotels Group (IHG®), one of the world's largest hotel companies, is delivering more growth across Russia and the CIS with the signing of three more hotels in the region: Holiday Inn Express® Naberezhnye- Chelny, Holiday Inn Express® Samara and Staybridge Suites® Baku. Holiday Inn Express Naberezhnye- Chelny is the third hotel to be signed as part of the multiple development franchise agreement signed in March 2013 with Regional Hotel Chain (RHC), a portfolio company of VIY Management (VIYM), to develop 15 new hotels in Russia by 2019. The 145-room new-build property is due to open in the second qu...
Ceres Enterprises & Consolidated Construction Break Ground on 113-suite Cambria Suites in Avon, Ohio
Cambria Suites | October 22, 2013
ROCKVILLE, Md., Oct. 22, 2013 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, Ceres Enterprises, LLC, and Consolidated Construction Company are set to break ground on a new Cambria Suites hotel at 35600 Detroit Road in Avon, Ohio on October 21, 2013. The 113-suite hotel, expected to be completed in early fall 2014, will be designed for guests who want to take their lifestyle with them when they travel. The rooms, typically larger than traditional hotel rooms, will exude a more intimate decor and offer separate work and living areas with ergonomic chairs, moveable desks and upscale linens. Ea...
White Lodging Names New General Managers for Seven Properties Located in Texas, Illinois and Indiana
White Lodging | October 21, 2013
MERRILLVILLE, Ind., Oct. 21, 2013 -- White Lodging is pleased to announce the following individuals have been named general managers within the last month across the company. Nicki D'Entremont has been promoted to general manager of the Courtyard Austin South. Previously, D'Entremont was the general manager at the Fairfield Inn & Suites Austin South. Before becoming a general manager with White Lodging, D'Entremont was the sales manager at a Residence Inn in Austin. She also gained a variety of experience in the disciplines of sales, operations and front office starting as a guest service representative in 2005 at the Courtyard Aust...
150-Room AC Hotel Development Announced for Miami Beach
BuildCentral | October 21, 2013
Hotel-Online and BuildCentral Add/Update 158 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. October 21, 2013 - Hotel-Online and BuildCentral have added or updated 158 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Upmarket Hotel (Hackensack, NJ) 10-12 Maiden Lane Hotel (New York, NY) Gulfview Hotel Development...
Suffolk Downs Says Suitors Lining Up to Fill Caesars’ Shoes; Caesars CEO Angry and Disapointed
Carlson Rezidor Hotel Group | October 20, 2013
Oct. 20--Suffolk Downs officials say Las Vegas high-rollers are already lining up to jump on board in their bid for a $1 billion East Boston casino after a state probe led to the ouster of gaming giant Caesars -- a move that "astonished" the Sin City firm's head honcho. "There is a lot of interest from other potential partners," Suffolk Downs CEO Chip Tuttle said last night. "This continues to be a very attractive market and we have a premier location." Caesars CEO Gary Loveman told the Herald last night he is "disappointed" and "angry" over a 900-page Massachusetts Gaming Commission report that flagged several issues and led Suffolk an...
Waterford Hotel Group Names Christopher Allen GM of Sheraton Hartford Hotel at Bradley Airport in CT
the Sheraton Hartford Hotel at Bradley Airport | October 18, 2013
WINDSOR LOCKS, CT (October 18, 2013) - Waterford Hotel Group has announced the promotion of Christopher Allen to General Manager for the 237-room full service Sheraton Hartford Hotel at Bradley Airport, located in Windsor Locks, CT. The hotel is owned by R.K. Bradley Associates, LP, a partnership between affiliates of Konover Hotel Corporation, the hotel's asset manager, and Waterford Hotel Group, who operates the hotel. Allen boasts more than 25 years of food, beverage and hospitality experience, and as general manager for the Sheraton Hartford will oversee all operational, sales and administrative aspects of the property. He joins the...
Luxury US Hotel Selects eRevMax for Optimizing Online Sales
San Carlos Hotel | October 17, 2013
New York City Based San Carlos Hotel to Use RateTiger for Rate and Inventory Management New York, USA, 17 October 2013: Luxury US hotel brand San Carlos has selected eRevMax for increasing their online revenue through optimal distribution. San Carlos will use RateTiger to manage their rate and room inventory updates across online sales channels, access market data for rate optimization while monitoring their online reputation - all from a single, integrated solution. Located in upscale midtown Manhattan in New York City, San Carlos has been selling 147 rooms across four online sales channels. RateTiger will help the revenue management t...
Avista Hotels & Resorts Opens the 143-room Hyatt Place Daytona Beach-Oceanfront in Florida
Hyatt Place | October 17, 2013
CHICAGO (October 17, 2013) – Hyatt Hotels Corporation (NYSE: H) and Avista Hotels & Resorts today announce the opening of Hyatt Place Daytona Beach-Oceanfront, the first oceanfront Hyatt Place hotel. "Hyatt Place Daytona Beach-Oceanfront is located right on the world-famous Daytona Beach, and we are looking forward to creating a positive travel experience for beachgoers and business travelers alike," said Don Terzieff, general manager, Hyatt Place Daytona Beach-Oceanfront. "The Hyatt Place brand was designed for a lifestyle, not a demographic, and as a result, we are confident that whether guests are relaxing by the oceanfront poo...
Mobile Photo Share by RoamingAround Adding Differentiation, Revenues to Meetings and Events
RoamingAround | October 17, 2013
Mobile Photo Share is taking events viral and expanding a brand's social media presence; Analytical tools track ROI and social campaign success BOSTON, MASS. - OCTOBER 17, 2013 - Hotel sales teams, event planners, and destination organizations are always looking to add differentiation to their meetings and tradeshow packages. RoamingAround is introducing an exciting new opportunity that is taking event branding viral. Mobile Photo Share by RoamingAround is a fast and fun way to engage with attendees and leverage mobility by instantly sharing photos with their friends and colleagues across the most popular social media channels. Each pho...
Janelle Schwartz to Lead Sales and Marketing for M&R Hotel Management
M&R Hotel Management | October 16, 2013
GREAT NECK, N.Y. (Oct. 18, 2013) ─ M&R Hotel Management, a fast-growing, owner-operator based in Great Neck, N.Y., today announced the appointment of Janelle Schwartz, a 16-year hospitality veteran, as vice president of sales and marketing to oversee sales, marketing, e-commerce, revenue management, public relations and social media. Brian M. McSherry, M&R chief operating officer, said Schwartz brings "multiple branding skills" to her new role, notably experience marketing hotels under the Starwood, Hilton, Marriott and Leading Hotels of the World brands in the United States as well as destinations including Turks and Caicos a...
Benchmark Hospitality Names Charles Reece GM for Bonaventure Resort & Spa in Fort Lauderdale, FL
Bonaventure Resort & Spa | October 16, 2013
The Woodlands (Houston), Texas, October 16, 2013 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has appointed Charles (Chas) Reece general manager of Bonaventure Resort & Spa, a Benchmark Resort® located in Fort Lauderdale. Greg Champion, executive vice president & COO for Benchmark Hospitality, made the announcement. "It is with immense pleasure that I welcome Chas to this landmark resort," said Mr. Champion. "I can't think of a better professional than Chas to lead the property to great heights of achievement. He was extremely successful in building a top-notch resort management te...
Video Report: InvoTech Demonstrates Automated Linen Operations using UHF-RFID Technology
InvoTech Systems | October 16, 2013
Laundry Cart Reading Station Counts and Records High-Volume Linens Instantly; Automatically Emails Production Reports to Housekeeping and the Laundry Manager with Real-Time Accurate Information LOS ANGELES, CA - October 16, 2013 - InvoTech Systems, Inc., a leading provider of systems that integrate the latest RFID technology to increase profitability for hotels, casinos, and commercial laundry operators, produced a video demonstration of its Linen Management System's UHF-RFID Laundry Cart Reading Station. InvoTech is recognized globally for its reliable, easy-to-use systems that save companies time and money. Click here for more informa...
Carlson Rezidor Signs Development Pact for Park Inn by Radisson Clark in Pampanga, the Philippines
Carlson Rezidor Hotel Group | October 16, 2013
Agreement with SM Hotels and Conventions Corporation Identifies Five Additional New Sites in the Philippines for Park Inn by Radisson Brand Hong Kong (October 16, 2013) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, announced its strategic partnership focus in the region less than two years ago with the intention of driving rapid growth of its brand portfolio across Asia Pacific. A total of 37 new hotel management agreements will be signed this year, building strong momentum for Carlson Rezidor's brands in its five focus markets in Asia Pacific (India, China, Indonesia, the Philippines and Thail...
Radisson Signs 257-room Radisson Cincinnati North Coco Key Water Resort Opening Next Month in Ohio
October 16, 2013
CINCINNATI, Ohio. (Oct. 16, 2013) - Radisson, one of the world's best-recognized hotel brands, today announced the signing of the Radisson Cincinnati North CoCo Key Water Resort, Cincinnati. This 257-room, full-service, water park hotel is expected to open November 15, 2013. "The signing of this hotel reinforces one of our development goals to expand Radisson in key suburban markets," said Javier Rosenberg, chief operating officer, Radisson, Americas. "This addition plays a key role as we continue developing the Radisson brand as a powerful, globally consistent, first-class brand complemented by the Radisson 'Yes I Can!' service spirit....
Hotelier’s Action Plan to Benefit from Google’s New “Hummingbird” Algorithm
the Authors and HeBS Digital | October 16, 2013
by Sue Wiker & Asher Fusco What is the situation? In September of this year Google introduced a new, dramatically different search algorithm – dubbed "Hummingbird," meant to gather better, more intuitive results for users via conversational search. The Hummingbird rollout is more than just an adjustment to the search engine's formula (like the many prior iterations of Panda and Penguin algorithm updates issued over the past several years). Instead, it is a complete retooling of the Google search algorithm with wide-reaching effects. To quote search engine optimization expert Danny Sullivan of SearchEngineLand.com, "Hummingbird is ...
White Lodging & Hyatt Affiliate Form JV to Develop Dual-Branded Hyatt Place/Hyatt House in Denver
Hyatt Place | October 15, 2013
CHICAGO (October 15, 2013) – White Lodging Services and Hyatt Hotels Corporation (NYSE: H) announced the formation of a joint venture to develop Denver's first dual-branded Hyatt Place/Hyatt House. A Hyatt affiliate and White Lodging will each own 50 percent of the joint venture and White Lodging will operate the hotels under franchise agreements with a Hyatt affiliate. "We are thrilled to expand upon our strategic relationship with Hyatt and looking forward to breaking ground in November," said Deno Yiankes, president and CEO of White Lodging's Investments and Developments division. "This project is yet another example of our continu...
TripAdvisor Names Hot New Hotels Across The Globe; Lists 33 Recently Opened Hotels in 18 Countries
TripAdvisor | October 15, 2013
NEWTON, Mass., Oct.15, 2013 -- TripAdvisor ® , the world's largest travel site*, today announced its inaugural list of Hot New Hotels. Recognizing 33 hotels in 18 countries worldwide that opened within the last year(1), these properties have provided guests with memorable experiences and have earned a minimum of four out of five bubble rating on TripAdvisor. "TripAdvisor has identified the new hotels that have made lasting impressions on our community since opening their doors," said Barbara Messing, chief marketing officer at TripAdvisor. "Whether traveling internationally or close to home, we encourage travelers to check out, or 'che...
Carlson Rezidor to Develop the 138-room Radisson Blu Hotel, Algiers Hydra to Open Q1 2015 in Algiers
Carlson Rezidor Hotel Group | October 14, 2013
October 14, 2013 - Carlson Rezidor, one of the largest and most dynamic hotel groups worldwide, announces their very first project in Algeria: The Radisson Blu Hotel, Algiers Hydra featuring 138 guest rooms is scheduled to open in Q1 2015. "We are delighted to arrive in Algeria – a country with considerable growth potential where we aim to further strengthen the presence of our core brands Radisson Blu and Park Inn by Radisson", said Wolfgang M. Neumann, President & CEO of Rezidor. The signing also underlines the importance Africa has for Carlson Rezidor as a key development market: All across the continent the group operates and ...
Benchmark Hospitality International Appoints Andrew Finn as Vice President, Group Sales
October 14, 2013
The Woodlands (Houston), Texas, October 14, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Andrew (Andy) Finn vice president, group sales. Ted Davis, chief marketing officer, made the announcement. Mr. Finn will be based in Benchmark's Home Office in The Woodlands, Texas, near Houston. "It is a pleasure to welcome Andy to Benchmark Hospitality International," said Mr. Davis. "He is the first to serve in this new position, and comes extremely well qualified to further develop and grow Benchmark's relationships and business volume within the group meetings market." Andy Finn br...
New Owner For SpringHill Suites Portland Hillsboro
BuildCentral | October 14, 2013
Hotel-Online and BuildCentral Have Updated 176 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. October 14, 2013 - Hotel-Online and BuildCentral have reported 176 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: The Queen & Crescent Hotel (New Orleans, LA) Value Place Fort Myers East (Fort Myers, FL) Doubletree Hot...
Aimbridge Hospitality Selected to Manage the 410-room Wyndham San Antonio Riverwalk Hotel in Texas
Aimbridge Hospitality | October 14, 2013
DALLAS (October 14, 2013) - Aimbridge Hospitality is pleased to announce that it has been selected to manage the Wyndham Riverwalk Hotel in San Antonio, Texas. Formerly a Crowne Plaza, the hotel is conveniently located along the historic Riverwalk and is just minutes from San Antonio's top attractions, including the Alamo, Sea World, the San Antonio Zoo, the AT&T Center, El Mercado Marketplace and the San Antonio Convention Center. The Wyndham San Antonio Riverwalk represents the second Wyndham property and the thirty sixth Wyndham Hotels and Resorts property in Aimbridge Hospitality's portfolio. The 21-story, 410 guestroom Wyndham ...
BK-Investments & Waterford Hotel Group Open Residence Inn by Marriott at Chicopee Crossing in MA
Waterford Hotel Group | October 14, 2013
CHICOPEE, MA (October 14, 2013) --- A ribbon cutting ceremony was held recently to mark the opening of the new Residence Inn by Marriott in Chicopee. A distinguished group of dignitaries, including State Senator James Welch and State Representative Michael Finn, joined hotel ownership and Waterford Hotel Group representatives at the ceremony to officially introduce the new hotel. Located at 500 Memorial Drive, the hotel is owned by BK-Investments, will operate as a Marriott franchise, and will be managed by Waterford Hotel Group of Waterford, Connecticut. Front Row (L to R): William Sullivan, Senior Vice President, PeoplesBank; Hershal ...
Prospera Hospitality and Hyatt Open the 172-room Hyatt Place Charlotte/Downtown in North Carolina
Hyatt Place | October 11, 2013
CHICAGO (October 11, 2013) – Hyatt Hotels Corporation (NYSE: H) and Prospera Hospitality today announce the opening of Hyatt Place Charlotte/Downtown, a refreshing choice for business and leisure travelers alike. Hyatt Place Charlotte/Downtown is conveniently located within walking distance of the Charlotte Convention Center, NASCAR Hall of Fame, Bank of America Stadium and Time Warner Cable Arena as well as many corporate offices in the Uptown area including Bank of America, Wells Fargo, Duke Energy, Hearst Corporation and Chiquita Brands International. Charlotte Douglass International Airport is just 15 minutes away. "We are looking...
