Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Wyndham Hotel Group & Grand City Hotels Expand Alliance, Signing 17 Hotels in Germany & Austria
Wyndham Hotel Group | October 1, 2013
BERLIN (October 1, 2013) – Wyndham Hotel Group, the world's largest hotel company with approximately 7,410 hotels and part of Wyndham Worldwide Corporation (NYSE: WYN), today announced the signing of 17 hotels representing over 2,300 rooms across Germany and Austria in association with Grand City Hotels. Adding to the agreement signed by the two companies in February this year to rebrand 43 hotels, the strategic alliance now extends to 60 hotels and over 7,500 rooms across four countries under the Wyndham Grand® (seven properties), Wyndham® (six), Wyndham Garden® (17), TRYP by Wyndham® (21) and Days Inn® (nine) flags. The latest ...
Hilton Worldwide Names Jerome Luciani as GM of 260-room Hilton Santa Fe Mexico City To Open in 2014
Hilton Worldwide | October 1, 2013
MCLEAN, Va. - October 1, 2013 - Hilton Worldwide today announced the appointment of Jerome Luciani as general manager of the 260-room Hilton Santa Fe Mexico City, scheduled to open early next year. Luciani most recently served as general manager, Hilton Villahermosa & Conference Center. During his nearly three years as general manager of this 220-room conference hotel, Luciani led the team in successfully improving results and securing a number of Hilton Worldwide awards, including the 2011 Americas Full-Service Hotel of the Year Award. With more than 20 years in the hospitality industry, Luciani began his career in service training...
Hotel Equities Appoints Joe Reardon as Vice President of Business Development
Hotel Equities (HE) | October 1, 2013
ATLANTA, GA (October 1, 2013) -Atlanta-based Hotel Equities (HE) www.hotelequities.com recently named Joe Reardon to the position of Vice President of Business Development. He oversees the development team, negotiates management contracts and evaluates the financial feasibility of the firm's acquisition opportunities. His responsibilities include utilizing the existing portfolio of 50+ hotel assets as a platform for rapid growth with current and potential owners. "Joe has a proven track record as a highly-skilled and capable leader who understands both hospitality and real estate and knows how to put together a deal," said HE Chief Oper...
CBRE Hotels Arranges the Sale of the Hilton Garden Inn in Rancho Mirage, California
CBRE Group, Inc. | October 1, 2013
Rancho Mirage, CA - October 1, 2013 - CBRE Hotels is pleased to announce that Treasure Mountain Holdings LLC, a consortium of American and Chinese investors, has successfully acquired the 120-room Hilton Garden Inn located on Highway 111 - the market's main commercial route - in the prestigious Coachella Valley community of Rancho Mirage. The sales price was not disclosed. Built in 2002 and situated on over 3.3 acres, the hotel is just a short walking distance to The River in Rancho Mirage, a 245,000 square foot open-air lifestyle center offering upscale retail, dining and entertainment. The property was widely marketed by CBRE Hotels a...
Autograph Collection Debuts in Ireland with the Powerscourt Hotel Near the Village of Enniskerry
Autograph Collection | October 1, 2013
COUNTY WICKLOW, Ireland, Oct. 1, 2013 -- The Autograph Collection (www.autographhotels.com), Marriott International's (NYSE: MAR) exclusive portfolio of upscale, independent hotels, announced today the debut of the Powerscourt Hotel in County Wicklow, Ireland, representing the first Autograph Collection hotel in Ireland. Earlier this year, Autograph Collection announced its continued growth in Europe with the inauguration of the St. Ermin's Hotel and Threadneedles in the heart of London, and The Glasshouse in Edinburgh, Scotland. The five star Powerscourt Hotel will expand the collection of independent lifestyle hotels to include nearly...
Market Segmentation: Identifying Where Hotel Demand Comes From by Stefania D’Antonio
September 30, 2013
This article discusses the different market segments and the breakdown of where hotel demand comes from. This is followed by an example of occupancy penetration through the different market segments. Introduction The basis of appraising a hotel or conducting a hotel feasibility study is to understand hotel demand in the market. For the purpose of demand analysis, the overall market is divided into various segments - commercial, meeting and groups, and leisure/wholesale - based on the nature of travel. The purpose of segmenting the lodging market is to define major types of demand, identify customer characteristics, and estimate future g...
New Property Manager and General Manager for Upscale Sheraton Memphis Downtown Hotel
BuildCentral | September 30, 2013
Hotel-Online and BuildCentral Have Updated 154 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. September 30, 2013 - Hotel-Online and BuildCentral have reported 154 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Best Western Victor Inn and Suites (Victor, NY) Larkspur Landing Folsom (Folsom, CA) Park Central Hotel (Mi...
Joe Miller Named Corporate Director of Sales for the Select Service Division of Sage Hospitality
Sage Hospitality | September 27, 2013
DENVER, Sept. 27, 2013 -- Sage Hospitality, one of the nation's leading hotel management and investment companies, is proud to announce the promotion of Joe Miller to Corporate Director of Sales for the Select Service Division in the Southern region. In his new position, Miller will support and drive the sales efforts for a select portfolio of Sage's Select Service hotels including sales and brand initiatives, reporting, achieving and exceeding budgeted revenues through new, resourceful and cutting edge sales initiatives. Miller has been with Sage Hospitality since 2011 at the Hilton Garden Inn – Atlanta Perimeter Center hotel, and pr...
Three More Holiday Inn® Brand Family Hotels Signed in the UK
IHG (InterContinental Hotels Group) | September 27, 2013
27 September, 2013 - InterContinental Hotels Group (IHG®), one of the world's largest hotel companies is delighted to announce three new additions to the Holiday Inn brand family in the UK: Holiday Inn Express® Edinburgh Airport, Holiday Inn Darlington - North A1M, Jct.59 and Holiday Inn Express London - Ealing, reflecting the company's strong position in the midscale market in Europe. Launched in 1991, the Holiday Inn Express brand is one of the largest and fastest growing brands in the hotel industry, opening hotels at a rate of two per week on average. With over 2,200~ hotels in 31 countries~ around the world; the brand is one of I...
Macfarlane Stonefield and Hyatt Open the 137-room Hyatt Place in Charlottesville, Virginia
Hyatt Place | September 27, 2013
CHICAGO (September 27, 2013) – Hyatt Hotels Corporation (NYSE: H) and Macfarlane Stonefield, LLC today announce the opening of Hyatt Place Charlottesville. This is the first Hyatt Place to open in the Charlottesville, Va. area, and is centrally located within the city in the Shops at Stonefield. "The Charlottesville area has become a destination for education, history, culture, and entertainment, and we know that travelers will appreciate the hotel's proximity to the city's dynamic mix of activity," said Sara Bishop, general manager of Hyatt Place Charlottesville. "While staying at the hotel, our guests will enjoy and appreciate the c...
Benchmark Names John Annicchiarico Director of Sales & Marketing for Villas of Grand Cypress Resort
Villas of Grand Cypress Resort | September 27, 2013
The Woodlands (Houston), Texas, September 27, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed John Annicchiarico director of sales and marketing for the Villas of Grand Cypress. Mark Cox, Benchmark's general manager for the Villas, Benchmark's Personal Luxury Resort® in Orlando, Florida, made the announcement. "John makes an outstanding contribution to our team at Villas of Grand Cypress Resort," said Mr. Cox. "His guest-first approach to sales and marketing is a great fit for the legendary culture and tradition of world-class service we have built over the past 30 years....
Concord Hospitality Appoints Dean Wendel as Corporate Director Food and Beverage
Concord Hospitality | September 25, 2013
RALEIGH, N.C., September 25, 2013 - Officials for Concord Hospitality Enterprises, one of the top-ranked hotel operators in North America, today announced the appointment of Dean Wendel as the company's new corporate director of food and beverage. Formerly the executive chef/director of food and beverage for Concord's award-winning Renaissance Raleigh Hotel, Wendel will assume responsibility for the continued evolution of the culinary programs at the company's 14 full service and 84 select service hotels. "Few chefs have both a passion for quality food and an effective management style that brings out the best in the operation and its p...
Maestro Users Conference Gives Independent Operators Strategies to Maximize Profit and Productivity
Maestro Property Management Solution | September 25, 2013
NORTHWIND Provides Maestro Users with Business Strategies, Profit-Generating Tools, and Interactive Sessions that Improve Revenue, Operations, and Guest Service Across All Property Departments Markham, ON - September 25, 2013 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry's leading independent hotel, resorts, and multi-property groups, hosted its 2013 Maestro Users' Group conference in San Antonio, Texas. The event, held at the Hotel Contessa September 16 - 19, was jam packed with interactive sessions, networking opportunities, hands-on labs, partner ...
The 112-room New-Build Hilton Garden Inn Knoxville/University Opens in Tennessee
Hilton Garden Inn | September 25, 2013
KNOXVILLE, Tenn. - September 25, 2013 - Hilton Garden Inn, Hilton Worldwide's award-winning brand of upscale, yet affordable hotels, announced the opening of the 112 room Hilton Garden Inn Knoxville/University, representing an addition to the brand's growing portfolio of more than 570 hotels worldwide. The new Hilton Garden Inn Knoxville/University is owned by Knoxville Hotel Associates LLC. and managed by Paramount Hospitality Management LLC. Situated adjacent to the University of Tennessee Knoxville campus, Cumberland Avenue Strip, and Tyson-McGhee International Airport, the Hilton Garden Inn Knoxville/University provides the amenitie...
White Lodging Celebrates Groundbreaking for the 366-room Westin Austin Downtown in Texas
White Lodging Services Corporation | September 25, 2013
MERRILLVILLE, Ind., Sept. 25, 2013 -- White Lodging Services Corporation hosted a groundbreaking celebration for a second Westin hotel in Austin, Texas. The Westin Austin Downtown broke ground Aug. 5 and is scheduled to open in Spring 2015 on the northeast corner of East Fifth Street and San Jacinto Boulevard. The 20-story, 366-room Westin hotel is a joint venture between White Lodging Services Corporation, the Harry Whittington family and REI Real Estate Services, LLC. Once open, the hotel will be the 24th White Lodging managed hotel in the Austin area. "This hotel represents yet another example of our commitment to continued growth wi...
Marriott Milwaukee Overcomes Cellular Signal Interferences with Roam Boost from RoamingAround
RoamingAround | September 24, 2013
Hospitality's mobile solutions provider is helping hotels give their guests what they are demanding... CONNECTIVITY BOSTON, MASS. - SEPT. 24, 2013 - When the new, full-service Milwaukee Marriott Downtown opened its doors in June, one of the hotel's contractors, Wave Renovations LLC, and its management company, White Lodging Services Corp., were confident that the building would deliver spectacular cellular service to meet guest demands. Enlisting the services of hospitality mobile solutions provider RoamingAround, Wave Renovations and White Lodging installed the Roam Boost cellular signal amplification system to ensure that all mobile ...
HMC Selected to Manage New-Build 83-room Microtel Inn & Suites by Wyndham in Pleasanton, Texas
Hospitality Management Corporation (HMC) | September 24, 2013
Dallas, TX, September 23, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Pleasanton, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham will have a total of 83 guest rooms and is to be completed by early December 2013. Some of the Hotel ame...
HeBS Digital Honored with Five Travel Weekly Magellan Awards, Including Two Gold & Three Silver
HeBS Digital | September 24, 2013
HeBS Digital won a grand total of five 2013 Travel Weekly Magellan Awards, including two Gold Magellan Awards for website design and three silver Magellan Awards for its social media digital technology applications and multichannel digital marketing campaigns. New York, NY - September 24, 2013 - HeBS Digital announced that it has won five 2013 Travel Weekly Magellan Awards for its innovative and industry-leading website design, digital technology applications, and multichannel marketing campaigns. The firm received two Gold Awards and three Silver Awards in the Hospitality Marketing category. HeBS Digital received the following 2013 Tra...
Developers Revealed for Boomerang Lodge Redevelopment Hotel in Aspen, Colorado
BuildCentral | September 23, 2013
Hotel-Online and BuildCentral Add/Update 145 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. September 23, 2013 - Hotel-Online and BuildCentral have added or updated 145 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: La Quinta Inn & Suites (College Station, TX) Philadelphia Avenue Hotel (Ocean City, MD) 233...
White Lodging Names GMs for Eight Properties; Hotels in Maryland, Florida, Texas and Arizona
White Lodging Services Corporation | September 20, 2013
MERRILLVILLE, Ind., Sept. 20, 2013 -- White Lodging is pleased to announce the following individuals have been named general managers within the last month across the company. Kristy Nase has been promoted to general manager of the Hilton Garden Inn Silver Springs in Maryland. Previously Nase was the operations manager at the Courtyard Collegeville in Pennsylvania. Prior to her role of operations manager at the Courtyard Collegeville, she served as the assistant general manager at the same hotel. Nase also brings extensive front office experience from the Courtyard Malvern, Crowne Plaza in Philadelphia and the Courtyard Collegeville. "I...
Benchmark Hospitality International Named A “Top 100 Privately Held Company in Houston”
September 20, 2013
~Ranked at #31~ The Woodlands (Houston), Texas, September 20 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has announced that for the third time, the Houston Chronicle has named Benchmark one of the Top 100 Privately Held Companies in Houston. The company placed 31st on the list, up from its 44th place ranking previously. A company's standing on the Top 100 list is determined by revenues achieved during the previous calendar year. Benchmark Hospitality International reported $505 million across its management portfolio of 39 properties distributed between two luxury hotel brands: Benc...
Carlson Rezidor to Open the New-Build 207-room Park Inn by Radisson Hotel Bahrain in Q4 2015
Rezidor Hotel Group | September 20, 2013
September 20, 2013 - Carlson Rezidor, one of the ten largest hotel groups worldwide, announces the Park Inn by Radisson Hotel Bahrain. The mid-market property featuring 207 keys is scheduled to open in Q4 2015. It is the second hotel for Carlson Rezidor in the Kingdom following the successful Radisson Blu Diplomat Hotel, Residence & Spa, Manama, which opened in 2000. The government of Bahrain is currently taking steps to diversify its economy and has established the country as a regional hub for the rapidly growing Islamic finance industry. "We are delighted to strengthen our presence in the Kingdom of Bahrain and to further extend ...
IHG Opens 104-room Holiday Inn Express Hotel & Suites Phoenix North/Scottsdale in Arizona
Holiday Inn Express | September 20, 2013
20 September, 2013 - ATLANTA - InterContinental Hotels Group (IHG) [LON: IHG, NYSE: IHG (ADRs)] announces the opening of the Holiday Inn Express® Hotel & Suites Phoenix North/Scottsdale. The four-story 104-room hotel adds to IHG's portfolio in the Phoenix and Scottsdale areas. The hotel is located at 4575 E. Irma Lane at the intersection of Loop 101 & Tatum Blvd. in Scottsdale, Ariz. "Holiday Inn Express hotels are designed to be the smart choice for value-conscious business and leisure travelers," said Heather Balsley, senior vice president, Americas Holiday Inn® brand family. "With more than 2,200 properties worldwide and 45...
BK Investments & Waterford Hotel Group Set to Open the 115-suite Residence Inn Hotel in Chicopee, MA
Marriott International, Inc. | September 19, 2013
Chicopee, Massachusetts - September 19, 2013 - The 115-suite Residence Inn by Marriott in Chicopee, Massachusetts is scheduled to open this Tuesday, September 24, 2013. Located at 500 Memorial Drive, the Residence Inn Springfield/Chicopee will operate as a Marriott franchise, owned by BK Investments and managed by Waterford Hotel Group of Waterford, Connecticut. Located six miles from downtown Springfield and 24 miles from Bradley International Airport, the Residence Inn Springfield/Chicopee offers its guests convenient access to Six Flags New England, the Naismith Memorial Basketball Hall of Fame and the MassMutual Center. Rates vary d...
