Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Benchmark Hospitality Names Bobby Moore Recipient of the Bob Zappatelli Award, Culinary Excellence
Willows Lodge | September 18, 2013
The Woodlands (Houston), Texas, September 2013 ... Benchmark Hospitality International, a leading US-based hospitality management company, has announced Executive Chef Bobby Moore as the recipient of the 2013 Bob Zappatelli Award for Culinary Excellence. Bobby Moore is executive chef at Willows Lodge, a Personal Luxury Hotel® located in Woodinville, Washington, near Seattle. Benchmark Hospitality established the Award in 2009 in honor of Mr. Zappatelli, the company's first vice president of food & beverage and a noted chef, who passed away suddenly during that year. The award is given annually to a member of the Benchmark Hospitali...
Courtyard by Marriott Portland Downtown/Convention Center Earns Prestigious TripAdvisor Green Leader
TripAdvisor | September 18, 2013
Minneapolis, Minnesota, September 2013 ... CSM Lodging, a division of CSM Corporation, has announced that its property, the Courtyard by Marriott Portland Downtown/Convention Center, has been awarded the prestigious Bronze GreenLeaders™ Award from TripAdvisor®, the world's largest travel website. The GreenLeaders program helps travelers plan greener trips by identifying environmentally-friendly lodging accommodations throughout the United States. The Courtyard by Marriott Portland Downtown/Convention Center is situated in the heart of one of the nation's greenest cities, Portland, Oregon, which is renowned for its sustainability init...
HMC to Manage the New Build 83-room Microtel Inn & Suites by Wyndham Cotulla, TX Opening in Q4 2013
Hospitality Management Corporation (HMC) | September 18, 2013
Dallas, TX, September 18, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Cotulla, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham will have a total of 83 guest rooms and is to be completed in November of 2013. Some of the Hotel amenities...
Choice Hotels Breaks Ground on 121-room Cambria Suites Phoenix-Desert Ridge in Arizona
Cambria Suites | September 18, 2013
PHOENIX, Sept. 18, 2013 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, and O'Reilly Hospitality Management, LLC, a prominent hotel and restaurant developer and management company based in Springfield, Mo., today announced the expansion of the upscale hotel brand, Cambria Suites, into the Phoenix market. The four-story, 121-room Cambria Suites Phoenix-Desert Ridge is the first of the brand in Arizona, and is the second of two Cambria Suites to be developed and managed by O'Reilly Hospitality Management. The announcement also revealed that Cambria Suites Phoenix-Desert Ridge will be home to t...
Olympia Hotel Management and Hyatt Open 131-room Hyatt Place Chicago-South/University Medical Center
Hyatt Place | September 17, 2013
CHICAGO (September 17, 2013) – Hyatt Hotels Corporation (NYSE: H) and Olympia Hotel Management today announce the opening of Hyatt Place Chicago-South/University Medical Center, the first newly built hotel to open in Hyde Park in 50 years. On the heels of June's opening of Hyatt Place Chicago/River North, this marks the brand's second location in the city. "As a native of the South Side of Chicago, I am proud to have the honor of opening this hotel in historic Hyde Park," said Anthony Beach, general manager, Hyatt Place Chicago-South/University Medical Center. "This beautiful neighborhood is enjoying re-development which will further...
Hyatt Regency Houston Installs InvoTech Uniform System
Hyatt Regency Houston | September 17, 2013
InvoTech Creates "100% More Efficient Operation;" High-Occupancy Business Hotel Automates Uniform Management for Staff of 400; Tracks 2,000 Uniforms with Easy-to-Use System LOS ANGELES, CA - September 17, 2013 - InvoTech Systems, Inc. announced that the Hyatt Regency Houston installed the InvoTech Uniform System for more efficient uniform tracking for its staff of 400. The 947-room business hotel uses InvoTech to reduce labor hours and uniform losses through its management of more than 2,000 uniforms. Click here for more information on InvoTech's Linen, Uniform, Laundry, and Security Systems. "Hyatt Regency Houston has a large staff. So...
TCC Hotels Group & IHG to Open the 184-room Holiday Inn Express Bangkok Sathorn in Thailand
TCC Hotels Group | September 17, 2013
Bangkok, 17 September 2013: Leading Thai conglomerate TCC Hotels Group and InterContinental Hotels Group (IHG), one of the world's leading hotel companies, have signed an agreement for the Holiday Inn Express Bangkok Sathorn. It will be the first of the Holiday Inn Express brand to be owned by TCC Hotels Group, who also own InterContinental and Crowne Plaza hotels under IHG's brand portfolio. Located in Bangkok's up-and-coming district of Sathorn, which is in the centre of the central business district and diplomatic area, the newly-built 184-room hotel will be near numerous embassies and major multinationals. With location being a key ...
HeBS Digital Wins Six 2013 WebAwards, Including Best Hotel and Lodging Website
HeBS Digital | September 16, 2013
HeBS Digital won a grand total of six 2013 WebAwards, including Best Website in the "Hotel and Lodging" category for the new Crowne Plaza Times Square Manhattan site. Additional awards include three Standard of Excellence awards for Hotel Belleclaire, Le Parc Suite Hotel, and Virginia Beach Vacation Rentals and two Outstanding Website awards for The Roger New York and the City of Indian Wells, also in the "Hotel and Lodging" category. New York, NY - September 16, 2013 - HeBS Digital announces it has won a grand total of six 2013 WebAwards from the prestigious Web Marketing Association. The digital technology and marketing firm led the f...
Autograph Collection Debuts in Japan with Opening of the Newly Renovated Prince Sakura Tower Tokyo
Marriott International, Inc. | September 16, 2013
HONG KONG - September 16, 2103 – Marriott International and Prince Hotels, Inc, of Japan announced that The Prince Sakura Tower Tokyo will become Japan's first Autograph Collection hotel - a portfolio of independent hotels, with the re-opening of the newly renovated hotel on September 14, 2013. Exactly like nothing else, the Autograph Collection is an upscale portfolio of hand-selected independent hotels each offering its own unique travel experience. Experiences fall within diverse categories including Urban Excitement, Indulgent Escape, Culinary Delight, Artistic Getaway, Historic Exploration and more. Each hotel is thoughtfully cho...
New Owner for 60-Room Oakhurst Lodge in California; Hotel-Online & BuildCentral Update 102 Hotels
BuildCentral | September 16, 2013
Hotel-Online and BuildCentral Have Updated 102 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. September 16, 2013 - Hotel-Online and BuildCentral have reported 102 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Dunes Motel (Ocean City, MD) The Sunburst Calistoga (Calistoga, CA) Fairfield Inn Ann Arbor (Ann Arbor, MI...
The 200-room Park Inn by Radisson Pulkovo Airport to Open in Q1 2014 in St. Petersburg, Russia
Carlson Rezidor Hotel Group | September 13, 2013
Brussels - September 13, 2013 - The Carlson Rezidor Hotel Group, one of the largest and most dynamic hotel companies worldwide, today announced it will open the 200-room, mid-market Park Inn by Radisson Pulkovo Airport in St. Petersburg, Russia, in the first quarter of 2014. Carlson Rezidor's portfolio in Russia includes 42 hotels in operation and under development. In St. Petersburg alone, the group has six hotels with more than 2,800 rooms in operation or under development. "We further strengthen our position as the leading international hotel operator in Russia/CIS & Baltics," said Wolfgang M. Neumann, president and chief executi...
Dearborn Hospitality Hotels and Carlson Open a 100-room Country Inns & Suites in Dearborn, Michigan
Country Inns & Suites by Carlson | September 13, 2013
DEARBORN, Mich. (Sept. 13, 2013) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the further expansion of the Country Inns & Suites By CarlsonSM brand in Michigan. The opening of Country Inn & Suites By Carlson, Dearborn, Mich. marks the brand's growth in the region as part of its Ambition 2015 strategy. "The brand is making great strides in growing its footprint in Michigan," said Scott Meyer, senior vice president, Midscale Brands, Americas. "The continued growth in this region is another step forward in our plan to expand the brand primarily in the U.S., Canada, India a...
Radisson Signs JFK Airport Hotel; Radisson Hotel JFK Airport Opens Next Month and Begins Renovation
Vista Group of Companies | September 13, 2013
JAMAICA/QUEENS, N.Y. (Sept. 13, 2013) - Radisson, one of the world's best-recognized hotel brands, today announced the signing of the Radisson Hotel JFK Airport, located at 135-30 140th Street, Jamaica/Queens with an expected opening of Oct. 10, 2013. The hotel will then immediately undergo a multi-million dollar renovation while remaining open. With 385 guestrooms, this full-service hotel is adjacent to John F. Kennedy International Airport and ideal for business or leisure travelers. "The signing of this airport hotel reinforces our commitment to enhance the brand's portfolio and further expand our presence in key markets in North Ame...
Benchmark Hospitality International Shares The Top Dining Trends for 2013
September 12, 2013
The Woodlands (Houston), Texas, September 2013 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company with two distinctive portfolios of properties, Benchmark Resorts & Hotels® and Personal Luxury Resorts & Hotels®, has just released its Top Dining Trends for 2013. The trends were observed by Benchmark's executive chefs and culinary experts at the company's 39 luxury hotels, resorts and restaurants coast to coast and off shore. These range from the luxurious Bardessono in Napa Valley to the landmark Turtle Bay Resort on Oahu's North Shore to the extraordinary ONE Bal Harbour Resort &...
Register Now for the LODGING Green +Sustainability Conference & Expo
LODGING Media | September 12, 2013
September 13, 2013 - At the LODGING Green +Sustainability Conference & Expo - the most valuable educational and networking experience in the hospitality industry - leading experts will share insight that can help you identify and implement your hotel's green initiatives. Attend and you will learn: • The latest sustainability trends that will help you run your properties more efficiently. • How to meet government mandates and become green certified. • How to enhance the value of your property investment by implementing sustainable programs. • How to reduce energy costs, including water reclamation and heat energy. • And mor...
Autograph Collection Expands Portfolio with The Lexington NYC Along with New Hotels in FL and NC
Autograph Collection | September 10, 2013
BETHESDA, MD - September 10, 2013 - The Autograph Collection, an exclusive portfolio of passionately independent hotels, continues to grow with the inauguration of four new distinct travel experiences this Fall. Nearing its 50th hotel milestone, the collection proudly introduces its third hotel in New York City, The Lexington New York City, the luxurious Siena Hotel in North Carolina and the boutique Castle Hotel in Florida. Most recently Autograph Collection made entrée into the United Kingdom with the induction of the majestic St. Ermin's Hotel in London. Exactly like nothing else, the Autograph Collection is an upscale portfolio of ...
HMC Assumes Management of 118-room Best Western Garden Oasis in Odessa, Texas
Hospitality Management Corporation (HMC) | September 10, 2013
Dallas, TX, September 10, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce that HMC has taken over management of the Best Western Garden Oasis Odessa, Texas adding to HMC's growing portfolio of managed properties. The Best Western Garden Oasis offers 118 guest rooms including two large suites, business plus rooms, complimentary breakfast, indoor heated pool, business center, fitness room, meeting facilit...
NewcrestImage Celebrates Groundbreaking for the 119-room Holiday Inn Express in Waco, Texas
NewcrestImage | September 10, 2013
September 10, 2013 - NewcrestImage broke ground on its latest development: a custom built, state-of-the-art Holiday Inn Express, in Waco, TX. The Waco, TX, market is one that has seen consistent, if moderate, growth across all key hotel and lodging metrics in the last twelve months; from occupancy to ADR via number of rooms available, all have seen growth. As home to Baylor University and Hillcrest Heath Systems, the city attracts a diverse range of visitors, and acts as a main stopover for visitors from Austin and Dallas. The property will be located in the mixed-use Legends Crossing development; a development which offers residents an...
Hotel Equities and Alliance Hospitality Form Joint Venture Creating 55 Hotel Portfolio; Plans Growth
Hotel Equities (HE) | September 10, 2013
Atlanta, GA-September 10, 2013 - Atlanta-based Hotel Equities (www.hotelequities.com) formed a joint venture with Raleigh-based Alliance Hospitality (www.alliancehospitality.com) to create a portfolio of 55 hotels with a room count exceeding 6,500 in 14 states. Corporate headquarters will be located at the Atlanta, Georgia offices of Hotel Equities with regional offices remaining in Raleigh, North Carolina. The joint venture pairs Fred Cerrone, President and CEO of Hotel Equities, with Rolf Tweeten, President and CEO of Alliance Hospitality, two iconic industry leaders in a strategic partnership between two highly acclaimed, award-winni...
Sheraton Hartford Hotel at Bradley Airport in CT Appoints Jennifer Carty as Human Resources Manager
Sheraton Hartford Hotel at Bradley Airport | September 9, 2013
WINDSOR LOCKS, CT (September 9, 2013) --- The Sheraton Hartford Hotel at Bradley Airport, located in Windsor Locks, CT, recently announced the appointment of Jennifer Carty to the position of Human Resources Manager for the 237-room full service hotel. The Sheraton Hartford is managed by Waterford Hotel Group, a national hotel and convention center management firm. As Human Resources Manager, Carty is responsible for the human resources functions at the Sheraton Bradley, including associate training and development, sourcing and recruiting candidates, associate relations and maintaining policies and procedures. She joins the Sheraton fr...
Singapore Cabinet Minister Touts Value of FCS e-Housekeeping Solution
FCS | September 9, 2013
MP and labor leader Lim Swee Say lauds Sheraton Towers Singapore for implementing technology that improves worker safety and efficiency On a recent visit to Sheraton Towers Singapore, one of Singapore's most influential politicians and labor leaders was impressed with the extent to which FCS' e-Housekeeping solution has helped to improve hotel worker efficiency without compromising safety. Out of all the prestigious hotels in Singapore, Sheraton Towers Singapore was selected by MP, Cabinet Minister and NTUC Secretary-General Lim Swee Say on August 21, 2013 to visit the hotel for its commitment to making the difficult but important task ...
Architect Announced for 150-Room Downtown Asheville Hyatt Hotel
BuildCentral | September 9, 2013
Hotel-Online and BuildCentral Add/Update 100 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. September 9, 2013 - Hotel-Online and BuildCentral have added or updated 100 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Hampton Inn (Tallahassee, FL) Industrial District Hotel (Plymouth Charter Township, MI) UC Irv...
HMC Chosen to Manage the New-build 53-room Microtel Inn & Suites by Wyndham in Gonzales, Texas
Hospitality Management Corporation (HMC) | September 9, 2013
Dallas, TX, September 9, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation(HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Gonzales, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham, Gonzales, Texas has a total of 53 guest rooms and was opened by HMC in late June of 2013. Some of the hotel...
Polynesian Themed, 361-room Sofitel The Palm Dubai Opens; Christophe Schnyder, General Manager
Sofitel, Manged by Accor | September 6, 2013
September 6, 2013 - Located on Dubai's must visit destination, the iconic Palm Jumeirah, the hotel boasts 361 island chic inspired guest rooms and suites, as well as 182 fully serviced apartments. Nestled within the tranquil groves of the Palm Jumeirah, the resort is encapsulated by a private 500m stretch of pearlescent beach, enabling guests to indulge in breath-taking sea views. Trumping a total of 100,000 square metres, Sofitel The Palm Dubai's distinct French luxury offering is embraced by rich and iconic elements of Polynesian culture and civilization. With an organic architecture and lush vertical gardens created by the French bot...
