Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Hotel Equities Promotes Brad Rahinsky to Chief Operating Officer
Hotel Equities | August 27, 2013
ATLANTA (August 27, 2013) -Atlanta-based Hotel Equities (www.hotelequities.com) recently promoted Brad Rahinsky to the position of Chief Operating Officer. With a comprehensive 20-plus year background in hospitality operations, sales and marketing and business development, Brad sets the strategic path for Hotel Equities overseeing all aspects of the organizations day-to-day activities with the assistance of an industry-best support team. Prior to HE, Brad's experience includes several executive level positions with multiple brands and hotel management firms. He joined the firm in early 2012. "Since joining Hotel Equities, Brad has becom...
Construction Slated to Start for 155-Room Cross County Shopping Center Hyatt Place in Q4 2013
BuildCentral | August 26, 2013
Hotel-Online and BuildCentral Add/Update 145 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. August 26, 2013 - Hotel-Online and BuildCentral have added or updated 145 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Downtown Hotel - Hyatt Place (Asheville, NC) Laura Street Trio Development (Jacksonville, FL) Gra...
Choice Appoints Karmela Gaffney as its New Vice President of Digital Commerce
Choice Hotels | August 23, 2013
ROCKVILLE, Md., Aug. 23, 2013 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, today announced the appointment of Karmela Gaffney to Vice President of Digital Commerce based out of the company's global technology hub in Phoenix, Ariz. Gaffney will report directly to Choice Hotels Senior Vice President, Global Distribution, Robert McDowell. In this role, she will lead the development of the Choice Hotels Digital Commerce strategy, including search engine optimization, relationships with third-party providers, and ongoing improvements to the functionality of ChoiceHotels.com and mobile and tabl...
BOCO Enterprises & Packard Hospitality Group Open New 126-room Hyatt Place Detroit/Novi
HYATT PLACE | August 23, 2013
Left to right: Clay Pearson, City Manager of Novi; Mathew Gibb, Deputy Oakland County Executive; City of Novi Mayor Bob Gatt; Blair Bowman, President of BOCO Enterprises, Inc; Dave Biswas, Legislative Director to Michigan State Senator Mike Kowall; Ryan Gauthier, Hyatt Place Detroit/Novi General Manager; and Hugh Crawford, Michigan State Representative. Photo credit: Linda Michele-Dobel Novi Mich. (August 22, 2013) – Hyatt Hotels Corporation (NYSE: H) and Packard Hospitality Group, a California-based company, today announce the opening of Hyatt Place Detroit/Novi. Attached to Suburban Collection Showplace as an expansion to the Diamon...
The 323-room Newly-built Novotel Danang Premier Han River Opens in Central Vietnam
Novotel | August 23, 2013
Danang City, August 23, 2013 - Novotel Danang Premier Han River, a newly-built upper midscale hotel located on the West bank of the Han River, has opened its doors in the heart of Danang city in central Vietnam. Currently the highest building in Danang, this new property promises a new hotel experience and convenience for both business and leisure travellers visiting this vibrant city. Mr. Patrick Basset, Senior Vice President, Accor Vietnam, Thailand, Cambodia, Laos, Myanmar, and the Philippines says, "We are proud to introduce a new Novotel to Danang, a city that is gaining a lot of attention as one of the fastest growing resort desti...
HeBS Digital Announces Webinar on 2014 Hotel Digital Marketing Budget Planning
HeBS | August 21, 2013
Join HeBS Digital, the hospitality industry's leading full-service digital technology and marketing firm, as we guide you on how to structure your 2014 digital marketing budget. The Smart Hotelier's Guide to Digital Marketing Budget Planning Webinar will take place Tuesday, September 10th from 2pm-3pm EST (11am- 12pm PST). New York, NY (August 21, 2013) - HeBS Digital today announces it will host The Smart Hotelier's Guide to Digital Marketing Budget Planning Webinar on Tuesday, September 10th from 2pm-3pm EST (11am-12pm PST). Designed to guide hoteliers in structuring 2014 digital marketing budgets, the webinar also will cover importan...
RLJ Lodging Trust Acquires Georgia’s Residence Inn Atlanta Midtown Historic
RLJ Lodging Trus | August 21, 2013
BETHESDA, Md.-- August 21, 2013 --RLJ Lodging Trust (the "Company") (NYSE: RLJ) today announced that it has acquired the 78-room Residence Inn Atlanta Midtown Historic (the "Hotel") located in Atlanta, GA. In November 2009, the Company purchased a mortgage loan collateralized by the Hotel for approximately $5.0 million, or approximately $64,000 per key. The Company initiated and successfully acquired the asset through a foreclosure sale after the borrower defaulted on the loan in early 2013. The successful bid, which was equal to the Company's basis in the mortgage loan, represents a significant discount to the Hotel's value. The Hotel ...
Benchmark Names Jerry Jensen Director of Sales & Marketing for Scottsdale Resort & Conference Center
Scottsdale Resort & Conference Center | August 21, 2013
The Woodlands (Houston), Texas, August 21, 2013 - Benchmark Hospitality International®, a leading US-based hospitality management company, has named Jerry Jensen director of sales and marketing for Scottsdale Resort & Conference Center. Brenda Weskamp, general manager for the property, a Benchmark Resort® located in Scottsdale, Arizona, made the announcement. "I am so pleased to welcome Jerry to our resort," said Ms. Weskamp. "He brings with him an impressive background of success in sales leadership, and extensive knowledge of our group and individual guest markets. We look forward to his active contributions as part of our execu...
The $10 Million 124-room New-build Holiday Inn Express Hotel & Suites Cuernavaca Opens in Mexico
August 20, 2013
Cuernavaca, Mor. (Aug 20, 2013) - IHG (InterContinental Hotels Group) and Inmobiliaria GEEMAJI, S.A. de C.V., today announces the opening of the Holiday Inn Express Hotel & Suites Cuernavaca. The ribbon cutting was by Mr. Graco Ram'rez, Constitutional Governor of the State of Morelos and the opening was attended by guests spanning the political and tourism sectors such as Lic. Jaime Álvarez, Ministry of Tourism of the State of Morelos; Dr. Jorge Morales Barut, Mayor of Cuernavaca; and media representatives. "We are very pleased to welcome this hotel to the Holiday Inn Brand Family and look forward to IHG's continued presence in Cue...
Atlantica Hotels International to Open the Radisson Hotel Rio de Janeiro in Brazil in January 2014
Atlantica Hotels International | August 20, 2013
RIO DE JANEIRO (Aug. 20, 2013) - Atlantica Hotels International today announced the signing of the Radisson Hotel Rio de Janeiro, scheduled to open January, 2014. The converted landmark beachfront hotel will offer 292 guestrooms and suites, and will be the eighth Radisson hotel in Brazil. Over the next five years, an investment of $5.5 in enhancements will be made to the hotel. "This is a fantastic addition to the Radisson portfolio. As a business destination, Rio de Janeiro is important to the Brazilian economy, and one of the largest leisure destinations in Brazil," said Thorsten Kirschke, president, Carlson Rezidor Hotel Group, Ameri...
RoamingAround Releases ‘Mobile Engagement’
RoamingAround | August 20, 2013
Hospitality's Mobile Expert is Offering a New Service That Creates Unique Mobile Experiences and Drives Desired Behaviors BOSTON, MASS. - AUGUST 20, 2013 - Gone are the days when hotels can take a shotgun approach to marketing and be effective. The name of the game today is "Mobile Engagement," and it's an exciting new service recently released by hospitality mobile expert RoamingAround. Mobile Engagement is the result of building one-on-one relationships between hoteliers and guests by offering mobile experiences that drive desired behaviors. With 27 custom Mobile Engagement technologies in its mobile toolkit, RoamingAround can assists...
Midas Hospitality Acquires the 119-room Hilton Garden Inn – North Little Rock in Arkansas
Midas Hospitality, LLC | August 19, 2013
SAINT LOUIS, MO, August 19, 2013 - St. Louis-based hotel owner, operator and developer, Midas Hospitality, LLC has acquired the 119-room Hilton Garden Inn - North Little Rock, AR. Opening in December, 2009, the 119-room Hilton Garden Inn - North Little Rock is located at 4100 Glover Lane, North Little Rock, Arkansas and easily accessible from all of North Little Rock's major thoroughfares, including I-40 and Highway 67. The hotel is situated proximate to many of the area's major business, leisure demand generators and just 6 miles from downtown Little Rock. Robert Willard, President & Principal, Midas Hospitality, LLC states, "We ar...
Wind Creek Wetumpka Casino Hotel Selects InvoTech RFID System to Manage Uniforms for Staff of 900
InvoTech Systems | August 19, 2013
New Property Chooses Reliable InvoTech Inventory Solution for Uniform Control and Operating Efficiency LOS ANGELES, CA - August 19, 2013 - InvoTech Systems, Inc. announced that the Wind Creek Wetumpka Casino and Hotel will install InvoTech's UHF-RFID Uniform System. The new-build property chose InvoTech to streamline the management of 8,000 uniforms for 900 employees. Click here for more information on InvoTech's Linen, Uniform, Laundry, and Security Systems. Wind Creek Wetumpka is the Poarch Band of Creek Indians' latest hotel and casino. The $246-million property is on schedule for completion in winter 2013/2014. "We are delighted to ...
New Property Manager and Owner for Courtyard Chesapeake Greenbrier
BuildCentral | August 19, 2013
Hotel-Online and BuildCentral Have Updated 149 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. August 19, 2013 - Hotel-Online and BuildCentral have reported 149 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Mayflower Inn & Spa (Washington, CT) Wingate by Wyndham Indianapolis Northwest (Indianapolis, IN) Courty...
Derrick Blount Appointed as Sales Manager for Residence Inn Marriott in Conshohocken, Pennsylvania
Residence Inn by Marriott Conshohocken | August 16, 2013
CONSHOHOCKEN, PA (August 16, 2013) --- Derrick Blount has been appointed as Sales Manager for the 137-room Residence Inn by Marriott located in Conshohocken, PA. As the hotel's Sales Manager, Blount is responsible for soliciting new accounts and growing existing client relationships, with an emphasis on corporate and group business for the hotel. The Residence Inn Marriott Conshohocken is managed by Waterford Hotel Group, a national hotel and convention center management firm. With more than ten years of sales experience, Blount joins the Conshohocken team from his most recent position as Assistant General Manager and Sales Manager for ...
The 152-room BEST WESTERN PLUS Bakkah Awan Hotel Opens in Makkah, Saudi Arabia
Best Western International, Inc. | August 15, 2013
Phoenix, AZ - August 15, 2013 - Best Western International has announced the opening of its first property in the Saudi Arabian Holy City of Makkah. Located in the cultural center of Makkah (also known as Mecca), just a few minutes' drive from the Holy Mosque, the BEST WESTERN PLUS Bakkah Awan Hotel is perfectly situated for the millions of travelers visiting the city for the two annual pilgrimages, the Hajj and Umrah. "Tourism in Saudi Arabia is booming. Religious and pilgrimage travel is one of the fastest-growing sectors of the industry, and Makkah is at its heart," said Glenn de Souza, Best Western's Vice President International Ope...
Benchmark Hospitality International Names Gary Harnist Vice President of Construction & Design
Benchmark Hospitality International | August 14, 2013
The Woodlands (Houston), Texas, August 14, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed Gary Harnist vice president of construction & design. Alex Cabañas, Benchmark's president, business development & finance, made the announcement. Mr. Harnist will be based in Benchmark's Home Office in The Woodlands, Texas, near Houston. "It is an honor and a pleasure to welcome Gary to Benchmark Hospitality International," said Mr. Cabañas. "This is a new position for our company and will be important as we continue to grow and add new projects that require specialized exp...
The Smart Hotelier’s Guide to 2014 Digital Marketing Budget Planning
The Authors and HeBS Digital | August 14, 2013
By Max Starkov & Mariana Mechoso Safer Hoteliers, we have just passed the mid-year mark and it's time to plan your digital marketing budgets for next year. Budgeting season is the ideal time to assess your business objectives, as well as audit the performance of the initiatives you invested in this year. 2014 is expected to be another great year in hospitality. To start with the good news, travel demand is projected to be up by 3.3 percent while supply will be up only one percent (PKF). All three key performance metrics are expected to experience positive growth over the already robust growth in 2013. The U.S. hotel industry's occup...
White Lodging Names New General Managers for Eight Properties Including Hotels in FL, IN, NY and IL
White Lodging Services Corporation | August 13, 2013
MERRILLVILLE, Ind., Aug. 13, 2013 -- White Lodging is pleased to announce the following individuals have been named general managers within the last month across the company. Brian Dickson has been promoted to general manager of the Embassy Suites Tampa Brandon. Previously, Dickson was the director of operations at the Marriott Austin South. Dickson started his hotel career with Hilton Hotels at the Embassy Suites Austin Townlake property as a guest services associate, before being promoted to night manager and assistant front office manager. Dickson also spent two years with John Q. Hammons (JQH) Hotels at the Embassy Suites East Peori...
The 244-key Radisson Hotel Atlanta Northwest, Marietta Opens in Georgia
Radisson | August 13, 2013
MINNEAPOLIS/ATLANTA (August 12, 2013) - Radisson, one of the world's best-recognized hotel brands, today announced the opening of the Radisson Hotel Atlanta Northwest, Marietta in Georgia. Located just minutes from downtown Atlanta, the hotel offers 218 spacious guest rooms and 26 suites. "The opening of this hotel reinforces our commitment to enhance the Radisson portfolio and further expand our presence in critical markets in the Americas," said Javier Rosenberg, chief operating officer, Radisson, and executive vice president, Owned and Managed Hotels, Americas, Carlson Rezidor Hotel Group. "This addition is part of Carlson Rezidor Ho...
888 Sepulveda Hotel Development Announced for El Segundo, CA
BuildCentral | August 12, 2013
Hotel-Online and BuildCentral Add/Update 93 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. August 12, 2013 - Hotel-Online and BuildCentral have added or updated 93 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Hampton Inn Hotel (Lexington, KY) Pittsburgh Technology Center Hotel (Pittsburgh, PA) The Greens at...
Benchmark Hospitality International Names Sara Sullivan Vice President, Owner Advisory Group
Benchmark Hospitality International | August 7, 2013
The Woodlands (Houston), Texas, August 7, 2013 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has appointed Sara Sullivan vice president, owner advisory group, for Benchmark's asset management business. Alex Cabañas, Benchmark's president, business development & finance, made the announcement. Ms. Sullivan will be based in Benchmark's Home Office in The Woodlands, Texas, near Houston. "It is a pleasure to welcome Sara to Benchmark Hospitality International," said Mr. Cabañas. "She comes to us with great depth of experience and a myriad of business relationships in place that will ac...
Carlson Rezidor to Open the 114-key Park Inn by Radisson Hotel Göttingen in Germany in Q4 2013
Rezidor Hotel Group | August 6, 2013
August 6, 2013 - Carlson Rezidor, one of the ten largest hotel groups worldwide, announces the Park Inn by Radisson Hotel Göttingen. The property featuring 114 keys and offering 4-star standard brings Carlson Rezidor's portfolio in Germany to 52 hotels with more than 11,000 rooms. It is scheduled to welcome the first guests in Q4 2013. "We are pleased to strengthen our German network and to extend the co-operation with our strategic franchise partner Provent. The Park Inn by Radisson Hotel Göttingen is our 6th joint hotel project, and we look forward to further growing our relationship", said Wolfgang M. Neumann, President & CEO a...
Benchmark Names Diana Wellman as Director of Catering & Conference Services for Eldorado Hotel & Spa
Eldorado Hotel & Spa | August 5, 2013
The Woodlands (Houston), Texas, August 2013 ... Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named Diana Wellman director of catering and conference services for Eldorado Hotel & Spa. Norbert Relecker, Benchmark's general manager for the property, a Benchmark Hotel® located in the heart of Santa Fe, made the announcement. "I am delighted to welcome Diana to Eldorado Hotel & Spa," said Relecker. "We're thrilled to have her join our executive team. Her vast expertise in the hospitality industry coupled with her knowledge of and previous experience with Benchmark Hospitality make he...
