Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
New Owner for LeMeridien Dallas North; Hotel-Online and BuildCentral Have Updated 168 Hotel Profiles
BuildCentral | August 5, 2013
Hotel-Online and BuildCentral Have Updated 168 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. August 5, 2013 - Hotel-Online and BuildCentral have reported 168 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Holiday Inn Pittsburgh-Monroeville (Monroeville, PA) Paramount Hotel New York (New York, NY) Ramada Inn Janesvi...
Hotel Equities and Hotel Development Partners to Develop a Hampton Inn & Suites in Dunwoody, Georgia
Hotel Equities (HE) | August 5, 2013
Atlanta, GA-August 05, 2013 - Atlanta-based Hotel Equities (www.hotelequities.com) and its joint venture partner, Hotel Development Partners (HDP), recently gained City of Dunwoody approval to develop a mixed-use project in the Dunwoody/Perimeter Center area of Atlanta. This project will include a seven-story, 132-room Hampton Inn & Suites at the corner of Ashford Dunwoody Road and Perimeter Center North, just outside I-285 across from the highly popular Perimeter Center Mall in Dunwoody, Georgia. The location is approximately 12 miles from downtown Atlanta and 22 miles north of Hartsfield-Jackson International Airport. It stands wi...
Waterford Hotel Group Names Lori Woll Director of Sales at Connecticut’s Mystic Marriott Hotel & Spa
Mystic Marriott Hotel & Spa | August 2, 2013
Groton, CT (August 2, 2013) - Waterford Hotel Group has announced the appointment of Lori Woll to the Director of Sales position for the renowned 285-room Mystic Marriott Hotel & Spa, located in Groton, CT. Woll previously served as Director of Catering for the Mystic Marriott from 2006 to 2009. The Mystic Marriott is managed by Waterford Hotel Group, a national hotel and convention center management firm. "We are delighted to welcome Lori back to the Mystic Marriott," said Brien Fox, Vice President of Sales and Marketing for Waterford Hotel Group. "Lori's prior experience with the award-winning Mystic Marriott, coupled with her ext...
Hilton Worldwide and Dijaya Land Development Sdn Bhd to Open Hilton Okinawa Kin in Japan in 2016
Dijaya Land Development Sdn Bhd | August 1, 2013
August 1, 2013 - OKINAWA, Japan and MCLEAN. Va. - Hilton Worldwide announces the signing of a management agreement with Dijaya Land Development Sdn Bhd to manage Hilton Okinawa Kin in Kin, Kunigami-gun, Okinawa, Japan. Scheduled to open in 2016, the 190-room Hilton Okinawa Kin will be part of an integrated resort development located on the eastern side of Okinawa's main island facing Kin Bay and the Pacific Ocean. "Having operated in Japan for half a century, Hilton Worldwide today operates ten properties located in key leisure and business locations across the country, from Hokkaido in the north to Okinawa in the south, with one more t...
CSM Lodging Appoints Willy So Assistant General Manager for the Hilton Garden Inn, Portland, Oregon
CSM Lodging | August 1, 2013
Minneapolis, Minnesota, August 1, 2013 - CSM Lodging, a division of CSM Corporation, has named Willy So assistant general manager for the Hilton Garden Inn Portland, Oregon. Brandon Carter, general manager, made the announcement. "I am so pleased to welcome Willy to the Hilton Garden Inn," said Mr. Carter. "He brings a fresh perspective to our hotel, based on significant operational and guest services experience. He is also an excellent communicator." Willy So previously served in the dual roles of guest relations manager and evening manager for the DoubleTree by Hilton of Portland. He was promoted to these positions following service a...
Carlson Rezidor to Open 133-key Park Inn by Radisson Hotel Almaty Airport in Kazakhstan in Q4 2014
The Rezidor Hotel Group | July 31, 2013
July 31, 2013 - Carlson Rezidor, one of the ten largest hotel groups worldwide, announces the Park Inn by Radisson Almaty Airport in Kazakhstan. The mid-market property featuring 133 keys is scheduled to welcome the first guests in Q4 2014. It will further strengthen Carlson Rezidor's portfolio in Kazakhstan: In Astana, the group already operates a Radisson Blu hotel and has a further Park Inn by Radisson hotel under development. In Russia/CIS & the Baltics, Carlson Rezidor is the largest international hotel operator. "Russia and the further CIS countries are one of our most important regions for future business development. These e...
Demand for Maestro from Casino Hotels; NORTHWIND Announces Konami Casino Gaming System Interface
Maestro Property Management Solution | July 31, 2013
Maestro Ideal for Independent Resort Casinos; NORTHWIND-Konami Relationship Creates Greater Guest Convenience; Total-Property Rewards Tracking and Guest Recognition Build Loyalty Markham, ON – July 31, 2013 – NORTHWIND, provider of Maestro™ Enterprise Property Management, announced its launch of a 2-way interface with SYNKROS™, Konami Gaming, Inc.'s casino management system. The interface communicates casino player reward point data tracked by SYNKROS with the Maestro Property Management System (PMS) to enable property guests to easily redeem points throughout a casino resort. NORTHWIND-Maestro PMS develops and supports hotel so...
Gila River Casinos Selects InvoTech RFID Uniform System for Three Casinos and Distribution Center
Gila River Gaming Enterprises, Inc. | July 30, 2013
Arizona Casino Operator Streamlines Uniform Processing, Reduces Labor Expense for Company-Wide Staff of 2,900 with More Than 36,000 Owned and Rented Uniform Items LOS ANGELES, CA – July 30, 2013 – InvoTech Systems, Inc. announced that Gila River Casinos implemented InvoTech's UHF-RFID Multi-Property Uniform System for three casinos and its corporate distribution center. InvoTech reduces labor costs and provides an increase in asset protection by streamlining processes for Gila River Casinos 20,000 owned and 16,000 rented uniforms. Click here for more information on InvoTech's Linen, Uniform, Laundry, and Security Systems. Gila River...
Island Hospitality Selected to Manage Pennsylvania’s 178-room Hyatt Place Pittsburgh/North Shore
Island Hospitality | July 29, 2013
PALM BEACH, Fla., July 29, 2013 - Officials with Island Hospitality, one of the nation's largest hotel management companies, today announced that it has been engaged by Chatham Lodging Trust (NYSE:CLDT) to operate the 178-room Hyatt Place® Pittsburgh/North Shore in Pittsburgh, Pa. This engagement marks Island's sixth Hyatt-branded hotel, (it currently manages five Hyatt House properties) and its entry into the growing Pittsburgh market. The hotel was acquired earlier this year by Chatham Lodging Trust, a hotel real estate investment trust (REIT) focused on investing in upscale extended-stay hotels and premium branded select-service hot...
Outlandish and Extraordinary Experiences: TripAdvisor Names Ten of the Quirkiest Lodgings in U.S.
TripAdvisor | July 29, 2013
Floating B&B, Giant Dog, and Desert Cave Among America's Most Unique Properties NEWTON, Mass., July 29, 2013 — TripAdvisor®, the world's largest travel site*, today announced 10 quirky accommodations in the U.S., as chosen by TripAdvisor editors. Travelers seeking a unique lodging experience can hunker down in one of these far-out accommodations, which include a larger-than-life beagle, a historic ferry and a subterranean B&B. "For travelers who want a truly unique experience on vacation and stories to tell for a lifetime, these funky properties will surely fit the bill," said Brooke Ferencsik, director of communications at T...
Engineer Named For Planning of Murfreesboro, TN Holiday Inn & Suites
BuildCentral | July 29, 2013
Hotel-Online and BuildCentral Add/Update 132 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. July 29, 2013 - Hotel-Online and BuildCentral have added or updated 132 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Lake Flower Hotel (Saranac Lake, NY) Motor Club Hotel (Chicago, IL) South Village, Hotel (L...
Vision Hospitality Group, Inc. Awarded Hampton Developer of the Year by Hilton
Vision Hospitality Group, Inc. | July 26, 2013
Vision Hospitality Group, Inc. announced that it was named the 2012 Developer of the Year for the Hampton Brand by Hilton Worldwide. President & CEO Mitch Patel of the Chattanooga-based company said, "We couldn't be happier about this accomplishment and our longstanding partnership with Hilton. We have the greatest confidence in the Hampton Brand and the team at Hilton." Vision is currently on pace to open five Hampton-branded properties this year. ...
Best Western International Plans For 13 Hotels in West Africa; Adds New Hotels in Nigeria and Ghana
Best Western International, Inc. | July 26, 2013
PHOENIX - July 26, 2013 - Best Western International has announced the addition of three new hotels to the brand's West African portfolio and with eight properties open, and five additional hotels in the pipeline, the World's Biggest Hotel Family® plans to have more than 1,300 rooms in West Africa. The newest additions to the Best Western hotel family are the BEST WESTERN PLUS Ajuji Hotel in Abuja, Nigeria and the BEST WESTERN Starfire Hotel in Lagos, Nigeria, giving the brand six hotels in Africa's most populous country. Best Western also announced the addition of the BEST WESTERN PLUS Atlantic Hotel in industrial and commercial hub o...
Pro Invest Group to Open 15 Holiday Inn Express Hotels in Australia Totaling 2100 Bedrooms
July 26, 2013
New Delhi, India, 26 July 2013: IHG (InterContinental Hotel Group) today announced that international investment company, Pro Invest Group, has established a $150 million fund to develop a portfolio of 15 Holiday Inn Express hotels across Australia. Pro Invest has created a property development and hotel operating company to build and operate an initial 15 Holiday Inn Express hotels, totalling approximately 2,100 rooms, in central business, suburban and airport locations in Sydney, Melbourne, Perth and Brisbane. IHG will enter into franchise agreements for each of the hotels under a multiple development agreement signed between the two ...
California’s 59-key BEST WESTERN San Dimas Hotel & Suites Opens
Best Western International, Inc. | July 24, 2013
SAN DIMAS, Calif., July 24, 2013 - Best Western International announces the opening of the BEST WESTERN San Dimas Hotel & Suites, located at 501 W Bonita Avenue. Owned by Teresa Porchia, this 100% smoke free hotel features 42 guest rooms and 17 guest suites. Hotel amenities include a full complimentary hot breakfast cooked to order, outdoor pool and fitness center. Each room is equipped with a 42" flat screen television, refrigerator, microwave, coffee maker and free wireless Internet access. For business travelers, the hotel offers a complimentary business center with printing and faxing services, and free wireless Internet access ...
Kathie Giles Named Director of National Sales, Southwest Region, for Destination Hotels & Resorts
Destination Hotels & Resorts | July 23, 2013
Englewood, Colo. - July 23, 2013 - Destination Hotels & Resorts announces the appointment of Kathie Giles as Director of National Sales for the Southwest market. In her new role, Giles will be responsible for working with meeting customers to provide the most appropriate meeting solution that fits their needs within the Destination Hotels & Resorts collection of properties and will be located in Southern California. Prior to joining the Destination Hotels & Resorts team, Giles held tenure at Marriott International, where she served as Senior Account Executive/Global Sales for the Southwest region since 2011. In representing all...
White Lodging Names New GMs for Nine Properties; Hotels in Texas, Colorado, California and Michigan
White Lodging Services Corporation | July 23, 2013
MERRILLVILLE, Ind., July 23, 2013 -- White Lodging is pleased to announce the following individuals have been named general managers within the last month across the company. Chris Hammons has been promoted to general manager of the Residence Inn Austin South. Hammons joined White Lodging in 2011 as operations manager at the Courtyard University in Austin. While there, Hammons helped push overall scores to their highest levels since 2008 and all service scores into the top 20% of the brand. Prior to White Lodging, Hammons worked at several different hotel management companies, including serving as general manager at the Residence Inn at...
Todd Yohn Appointed as Sales Manager for Pennsylvania’s 119-room Gettysburg Hotel
The Gettysburg Hotel | July 23, 2013
GETTYSBURG, PA (July 23, 2013) - Todd Yohn of Manchester has been announced as the new Sales Manager for the recently renovated 119-room Gettysburg Hotel, located on Lincoln Square in historic downtown Gettysburg. Yohn's responsibilities at the hotel include seeking new accounts and growing existing client relationships, with an emphasis on corporate and association business. The historic Gettysburg Hotel is managed by Waterford Hotel Group, a national hotel and convention center management firm. Yohn joins the Gettysburg team from his most recent position as Area Director of Sales for Hersha Hospitality and Management. His prior busine...
Waterford Hotel Group Names Chuck Moran as GM for Newly Renovated Gettysburg Hotel in Pennsylvania
The Gettysburg Hotel | July 23, 2013
GETTYSBURG, PA (July 23, 2013) - Waterford Hotel Group recently announced the appointment of Chuck Moran as General Manager of the historic 119-room Gettysburg Hotel, located on Lincoln Square in historic downtown Gettysburg. Moran most recently served as a Regional Hotel Director for Waterford in its corporate office, overseeing the operations of several properties in the company's portfolio. Moran joins the Gettysburg hotel team with more than 30 years of experience in the hospitality and food and beverage industry, and as general manager will oversee all operational, sales and administrative aspects of the property. Moran joined Wate...
Carlson Rezidor to Develop the 225-key Radisson Blu Hotel Mannheim in Germany to Open in 2016
Rezidor Hotel Group | July 22, 2013
July 22, 2013 - Carlson Rezidor, one of the ten largest hotel groups worldwide, announces the Radisson Blu Hotel Mannheim in Germany. The new built property featuring 225 keys is scheduled to open in 2016. Radisson Blu is Europe's largest upper upscale brand and offers first class, full service hotels with contemporary architecture and design, innovative concepts, and signature services such as free high speed internet access. "We are delighted to further strengthen our presence in our home market Germany where we now operate and develop 26 Radisson Blu hotels. Due to its excellent location, style and services the Radisson Blu Hotel Man...
HeBS Launches New Ventana Inn Website, the Perfect Blend of Artistry, Technology and Functionality
HeBS Digital | July 22, 2013
HeBS Digital is excited to announce the launch of the new Ventana Inn website. Designed and launched with the Elite Website Design Package, the site uses dynamic custom design, state-of-the-art digital technology, and engaging content to provide an intuitive user experience and effortless booking environment. New York, NY (July 22, 2013) - HeBS Digital announces the launch of the new Ventana Inn website http://www.ventanainn.com. Designed and launched with the Elite Website Design Package, the site uses dynamic custom design, state-of-the-art AJAX and CMS technology, and engaging content with vibrant full-screen images, search engine-op...
Brooklyn’s Hotel Le Bleu Goes Up For Sale
BuildCentral | July 22, 2013
Hotel-Online and BuildCentral Have Updated 263 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. July 22, 2013 - Hotel-Online and BuildCentral have reported 263 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hilton Garden Inn Greenville (Greenville, SC) Ames Hotel -Boston (Boston, MA) Holiday Inn East Hartford (East H...
Carlson Rezidor Hotel Group Appoints Rachael Marret as Senior Vice President, Customer Engagement
Carlson Rezidor Hotel Group | July 19, 2013
Minneapolis - July 19, 2013 - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the appointment of Rachael Marret as senior vice president, Customer Engagement, effective July 15, 2013. Rachael will report to Suzy Riesterer, chief commercial officer. In this newly created position, Marret will play a key global leadership role within the Commercial organization to drive customer engagement and build lasting loyalty with our company and brands. As we continue to build our global organization and team in support of our Ambition 2015 strategy, we were fortunate enough to have Rachael ret...
Hyatt Hotels and Concord Hospitality Open 137-room Hyatt House Raleigh North Hills in North Carolina
Hyatt House | July 19, 2013
CHICAGO - July 19, 2013 - Hyatt Hotels Corporation (NYSE: H) and Concord Hospitality today announce the opening of Hyatt House Raleigh North Hills, marking the brand's second hotel in the Raleigh area and fourth in North Carolina. The 137-room hotel provides a refreshing new choice for business and leisure travelers looking for the extra space and amenities allowing a space to live, not just stay. "Our social and contemporary environment will help guests feel connected, welcome, and at home," said Jason Andrews, general manager, Hyatt House Raleigh North Hills. "Hyatt House is everything the name represents – a welcoming and warm envi...
