Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
InnSpire Announces Global Rollout of Groundbreaking InnSpire.ONE AI Platform, Revolutionizing Hotel Operations
InnSpire | April 10, 2024
Hotel properties worldwide to embrace the power of artificial intelligence with the diverse capabilities of the InnSpire.ONE AI hotel ecosystem. Stockholm & Washington, D.C. – April 10, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, announces the global rollout of its transformative InnSpire.ONE AI platform, which is reshaping the landscape of luxury hotels worldwide. InnSpire.ONE AI represents a monumental leap forward in hotel operations, offering an integrated ecosystem that enhan...
Hoteliers To Gather in Toronto for Maestro PMS’s Sold Out ‘Accelerate 2024 Users Conference’; Game-Changing Tech to Be Showcased
Maestro PMS | April 9, 2024
Invitation-only event will feature expansion to sought after all-in-one solutions by this popular PMS provider; NEW Maestro Embedded Payments Solution and NEW Client Reference Incentive Program to be introduced among other new features Markham, Ontario, April 9, 2024 — Next week users of the widely popular Maestro PMS platform, a Web Browser based cloud and on-premises all-in-one property-management system, will gather at the King Edward Hotel in Toronto for the SOLD OUT “Accelerate 2024” users conference. The four-day event, to be held April 15 to 18, will enable attendees to exchange ideas, build alliances, and leverage innovative ...
Cloudbeds Urges Independent Hoteliers to Consider New Ways to Hedge Inflation in 2024
Cloudbeds | March 27, 2024
Cloudbeds’ 2024 State of Independent Lodging Report reveals independent hoteliers can no longer rely on average daily rate (ADR) increases to counter high inflation in 2024. The technology provider advises lodging businesses to explore further avenues to boost their bottom line, particularly in food, parking, ancillary fees, and non-refundable rates. Cloudbeds’ findings are grounded in data from 10,000+ independent properties across more than 100 countries worldwide. San Diego, CA – Cloudbeds, the hospitality management platform powering more reservations and happier guests for independent lodging businesses around the gl...
Galgorm Is First in UK to Benefit From Maestro All-In-One PMS, Right Revenue Integration
Maestro PMS | March 26, 2024
Joint technology to drive rate recommendations, perfect pricing strategies, and improve reporting accuracy for forward-thinking, innovative hotel company Markham, Ontario, March 26, 2024 — Maestro PMS has recently partnered with Right Revenue to streamline and enhance revenue-management capabilities for its joint independent hotel customers. Right Revenue takes robust guest history data that resides in Maestro PMS, runs rate recommendations for each room type through complex machine learning and AI, then pushes a new pricing strategy back into Maestro PMS at the touch of a button. By analyzing booking patterns and making recommendations ...
Château Élan Resort and Winery Partners With Travel Outlook, The Premier Hotel Call Center to Use AI to Increase Bookings and Enhance Customer Satis
Travel Outlook, The Premier Hotel Call Center™ | March 19, 2024
SANTA FE, NEW MEXICO (March 2024): Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Château Élan Winery and Resort (Château Élan), a 3500 square acre vineyard and resort set in the rolling hills of Northern Georgia, has partnered with Travel Outlook, The Premier Hotel Call Center™ (Travel Outlook) to use Travel Outlook’s artificial intelligence tools and services to bring enhanced customer service and voice channel excellence to Château Élan. Château Élan Winery and Resort is nestled in the picturesque foothills of Georgia's lush wine country and is a luxurious haven that seamlessly blends Old World...
Remington Hospitality Expands Partnership With Amadeus to Include Demand360+®
Amadeus | March 19, 2024
The US based hotel management company selects Amadeus’ business intelligence solution to power strategic growth, capture new revenue, and benefit from a network of over 44,000 properties worldwide that contribute data to the platform March 19, 2024 – As travel demand continues to close the gap to pre-pandemic levels, having fresh, forward-looking data insights are essential to support strategic decision making for hoteliers. This is why Remington Hospitality, with a portfolio of more than 134 hotels in 26 US states, is expanding its technology partnership with Amadeus. In addition to its current use of Amadeus solutions such as Delphi...
All Aboard: How Intuitive PMS Tools Are Improving PMS Training and Adoption
Warren Dehan | March 12, 2024
A hotel’s property-management system opens operators up to new worlds of potential capabilities, operating strategies, efficiencies, and more By Warren Dehan When it comes time to invest in a new property management system, independent hoteliers have no need to panic. Such an investment is often daunting financially and operationally, but modern PMS providers skilled at working with independent hoteliers are providing more reliable support and a more robust roadmap for success when onboarding new technology through expanded training tools, support, and an eye for detail. Independent operators have historically struggled to stay com...
Hotel Revenue Growth Spearheads Cendyn’s Repositioning
Cendyn | March 7, 2024
Integrated hotel technology and services company unveils new brand proposition and products following portfolio consolidation Paris, France, 07 March 2024 – Cendyn, a global leader of integrated hotel solutions, has unveiled a revamped brand identity and a new consolidated product offering at ITB Berlin, bolstered by a bigger team in EMEA and APAC to support its growing customer base. Cendyn’s new value proposition presents a powerful collection of integrated solutions, enabling hoteliers to find new guests, book more direct, and grow revenue. Representing key parts of its product portfolio, Cendyn’s new consolidated Revenue G...
Introducing Jonas Chorum POS: Streamlined Retail & Restaurant Operations
Jonas Chorum | March 6, 2024
Jonas Chorum is excited to introduce our new point-of-sale solution, Chorum POS. The combination of Chorum PMS and POS gives hotels one integrated solution across hotel departments. Chorum POS is a robust management system that can run front-of-house and back-of-house operations for busy restaurants. It is a flexible and scalable system that can be used across multiple outlets, from your bar, restaurant, lounge, gift shop, or any retail space. Chorum POS is fully integrated with our property management system to create a seamless guest experience. Data is automatically synced to create itemized receipts when needed, while managing end-of-...
Travel Outlook the Premier Hotel Call Center™ and OTA Savings by x-quic™ Announce a Strategic Partnership to Maximize Hotelier Profitability
Travel Outlook, the premier hotel call center™ | March 5, 2024
Santa Fe, New Mexico, March 5, 2024 — Travel Outlook, the premier hotel call center™ is pleased to announce a strategic partnership with OTA Savings by x·quic™, the leading provider of AI-powered online travel agent (OTA) reconciliation. This collaboration marks a significant milestone in the hospitality industry, enabling hotels to streamline their processes, lower their costs and improve profitability. "We are excited to partner with OTA Savings by x·quic™ to bring innovative solutions to hotels," said John Smallwood, President of Travel Outlook. "By effectively converting our clients’ reservations calls to revenue, we off...
Mews and Amadeus Extend Partnership to Expand the Hospitality Technology Ecosystem
Mews | March 5, 2024
The four integrations will enable hoteliers to gain market insights, expand distribution options, grow guest loyalty, and strengthen meeting & event management March 5th, 2024 – Mews, the industry-leading hospitality cloud, and Amadeus, the global leader in travel technology, today announce their extended strategic partnership to better connect the hospitality technology ecosystem. Mews, which has over 1,000 partners in its marketplace, empowers hoteliers to build the tech ecosystem that perfectly suits their goals and provide an exceptional experience for their guests. Since 2018, Mews has integrated with Amadeus’ iHotelier...
SHR and Cloudbeds Partner to Transform Hospitality Management
SHR | March 4, 2024
HOUSTON & SAN DIEGO, March 4th, 2024 – SHR, a leading provider of innovative technology solutions for the hotel industry, and Cloudbeds, the premier hospitality management software platform, proudly announce their collaboration aimed at elevating hotel management through the integration of Allora CRS (Windsurfer) and the Cloudbeds platform. The collaboration between SHR and Cloudbeds marks a significant milestone in the hospitality technology landscape. By joining forces, both companies aim to deliver enhanced solutions that empower hoteliers to streamline operations, optimize revenue, and elevate the overall guest experience. Key ...
Stayntouch and Omniboost Team Up for Cutting-Edge and Integrated Tech Showcase at ITB Berlin
Stayntouch | February 29, 2024
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How Embedded Payment Processing Is Shaking Up the Travel Experience
Warren Dehan | February 27, 2024
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Cloudbeds Unveils Annual State of Independent Lodging Report
Cloudbeds | February 26, 2024
San Diego, Feb. 26, 2024 - Cloudbeds, the hospitality management platform powering more reservations and happier guests for independent lodging businesses around the globe, today released its 2024 State of Independent Lodging Report. The second annual edition of the report offers a unique and data-rich perspective on the global independent lodging segment, shedding light on insights and trends from property types and segments often overlooked in industry reporting. Adam Harris, Co-Founder and CEO of Cloudbeds, said: “The outlook for the travel industry in 2024 looks rather encouraging, with economic forecasts shifting from fears of a ...
Navigating Today’s Persistent Labor Shortages in Hospitality
John Smallwood, President of Travel Outlook | February 22, 2024
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever. By John Smallwood, President of Travel Outlook February 22, 2024 – In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation. Despi...
Jonas Hospitality’s Newly Created Property Systems Group To Bridge the Gap Between Best-in-Class & All-in-One Solutions
Jonas Hospitality | February 22, 2024
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Cloudbeds Announces Strategic Partnership With Amadeus iHotelier
Cloudbeds | February 21, 2024
(San Diego) February 21, 2024 — Cloudbeds, a global leader in hospitality management software, today announced a strategic partnership with Amadeus, a leading provider of advanced technology solutions for the travel industry. This collaboration marks a significant milestone for both companies, bringing together Cloudbeds’ award-winning hospitality platform and Amadeus iHotelier's cutting-edge technology to enhance distribution capabilities for hotels worldwide. Key highlights of the partnership include: Seamless Integration: The integration of Cloudbeds' robust property management system (PMS) with Amadeus iHotelier's s...
Cloud5 Communications Publishes eGuide Detailing How Hotels Can Overcome Most Pressing IT Challenges
Cloud5 Communications | February 21, 2024
Comprehensive guide demonstrates how partnering with a Managed Services Provider (MSP) can be game-changing for properties seeking enhanced efficiency and IT expertise Chicago, IL. — February 21, 2024, Cloud5 Communications, a comprehensive provider of IT solutions and services for more than 5,000 hotels across the Americas, has today announced its release of a free-to-download eGuide highlighting the advantages of adopting end-to-end managed services. Entitled “How to Address Today’s Most Common Hospitality IT Pain Points,” Cloud5’s latest eGuide offers insights into the core IT challenges that hospitality companie...
Zouk Group Selects UrVenue as Technology Partner for Global Expansion
UrVenue | February 20, 2024
Global lifestyle brand leverages UrVenue’s best-in-class platform for clubs and events in Singapore, Japan, and Malaysia. LAS VEGAS, FEBRUARY 20, 2024 — Zouk Group, a global lifestyle brand specializing in nightlife, entertainment, and dining, has selected UrVenue, pioneer of nightlife technology, as its global technology partner, expanding their current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Ve...
Springer-Miller Systems Prioritizes Client Services as They Look Toward the Future
Spring-Miller Systems | February 15, 2024
Springer-Miller Systems (SMS) has been a leading software provider in the hospitality industry for over 30 years. SMS continues to look toward the future in a recent restructuring. Client service remains a priority, and to ensure their clients receive the service they deserve, SMS doubled down on Account Management. SMS has added multiple new roles across their Account Management team creating an ability to narrow their focus and provide “white-glove” services to every customer. Account Managers will now engage customers around every aspect of their business, including but not limited to product needs / recommendations, support escalat...
Data-Driven Hospitality Success: Empowering Decisions & Guest Experiences
Priya Rajamani | February 14, 2024
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Maestro PMS All-In-One Solution Provider Unveils 2024 Tech Roadmap Featuring AI Chatbots, AI Booking Engine, Embedded Payments and More
Maestro | February 13, 2024
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Cloudbeds Reveals Highest Revenue-Generating OTAs for Independent Properties
Cloudbeds | February 5, 2024
Cloudbeds unveils its rankings of the highest revenue-generating OTAs worldwide for independent hotels, highlighting the continued dominance of Booking.com, Expedia, and Airbnb. The findings indicate a strong comeback for OTAs, the return of Asian travelers, and a renewed demand for hostels and shared accommodations. Based on data from thousands of independent properties, Cloudbeds’ customer insight affirms that properties see a boost in revenue when additional OTA channels are added. San Diego, CA – Cloudbeds, the hospitality management platform powering more reservations and happier guests for independent lodging business...
