Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
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Operations
Hyatt Hotels Corporation to Acquire Two Roads Hospitality
Hyatt Hotels Corporation | October 8, 2018
CHICAGO—October 8, 2018-- Hyatt Hotels Corporation (NYSE: H) today announced an agreement to acquire Two Roads Hospitality, an international lifestyle hotel management company with a unique collection of distinctive brands, properties and a robust development pipeline around the globe. Through the addition of Two Roads, its established lifestyle brands and the management agreements for the majority of its 85 properties in eight countries, Hyatt will expand its brand presence into 23 new markets while enhancing its offerings in lifestyle hotel experiences and wellbeing. With Two Roads and its distinctive collection of lifestyle hot...
Hyatt Hotels to Transition Chief Financial Officer; Patrick Grismer to Step Down to Be Succeeded by Joan Bottarini
Hyatt Hotels Corporation | October 8, 2018
CHICAGO (Oct. 8, 2018) – Hyatt Hotels Corporation (NYSE:H) today announced that Patrick Grismer has resigned as chief financial officer, effective November 2, 2018, in order to assume the CFO position at Starbucks Corporation. Upon his departure, Grismer will be succeeded by Joan Bottarini, currently senior vice president of finance for the Americas at Hyatt. Bottarini has been with Hyatt since 1999 and held a number of finance positions over her career, including vice president of hotel finance for Asia Pacific, vice president strategic financial planning and analysis, and director financial communications. "We are grateful for P...
The Resort at Pedregal Brings Cabo San Lucas Online With New Website
HEBS Digital | October 8, 2018
In partnership with HEBS Digital, The Resort at Pedregal has launched a new website with several leading-edge features that will captivate guests long before they arrive at the award-winning property. Inspiration for the new website was easy to find: seaside and cliffside, outside and in, The Resort at Pedregal is the ultimate Cabo San Lucas resort that places guests a world away in an excluded retreat. Paramount is the unmatched level of individualized service tailored to the whims and needs of each guest — a unique value proposition that website visitors need to sense immediately upon landing on the site. Above the fold, users s...
Legend Hotel Lagos Airport Opens at Murtala Muhammed International Airport Marking Curio Collection Debut in Africa
Larry Mogelonsky | October 5, 2018
LAGOS, Nigeria and MCLEAN, Va. - Hilton (NYSE:HLT) today announced the opening of Legend Hotel Lagos Airport, Curio Collection by Hilton, which marks Hilton's 500th hotel to open across Europe, Middle East and Africa (EMEA). The hotel joins the exclusive Curio Collection by Hilton, a collection of more than 60 one-of-a-kind hotels and resorts celebrated for their individuality and appeals to travellers seeking local and authentic experiences. Legend Hotel Lagos Airport is located at Murtala Muhammed International Airport which serves more than eight million passengers each year [1]. The stylish hotel is adjacent to the airport's private...
Dream Hotel Group Appoints Kitmun Fung as Vice President of Development, Asia Pacific
Dream Hotel Group | October 4, 2018
NEW YORK, NY (October 4, 2018) – Renowned hotel brand and management company Dream Hotel Group is pleased to announce the appointment of Kitmun Fung as Vice President of Development, Asia Pacific. Based in Singapore, Fung will oversee the development of new projects and sourcing new deals in the Asia Pacific region for Dream Hotel Group and its portfolio of lifestyle brands: Dream Hotels, Time Hotels, The Chatwal and Unscripted Hotels. "Dream Hotel Group's global expansion is moving at a fast pace as we diligently work to introduce our brands to the Asian Pacific market. We are happy to have Kitmun bring her demonstrated expertise...
sbe in Partnership With TMC Group to Bring Delano Brand to California’s Coachella Valley
sbe | October 4, 2018
NEW YORK, Oct. 4, 2018 -- sbe, a leading international hospitality group that develops manages and operates award-winning global hospitality brands, today announced a partnership with investment and development company TMC Group and Managing Partner Philip Bates to bring the iconic Delano brand to California's sought-after oasis, Indian Wells. Delano Hotel & Residences Indian Wells will mark the first iteration for the brand in California, and the first Delano with a residential component in the USA. Set to open in 2020, the project will include 154 hotel rooms, 54 Delano-branded residential condominium units and sbe's culin...
Midas Hospitality Opens 100-Room Hampton Inn Brooklyn Park Marking the Minnesota Town’s First Newly Built Hotel in 20 Years
Midas Hospitality | October 3, 2018
Brooklyn Park, MN, October 3, 2018 -- Two hotels are better than one, especially when an area hasn't experienced new hotel construction since 1998. Enter Midas Hospitality, a premier hotel management group, which is the owner and manager of the recently opened 100-room Hampton Inn Brooklyn Park. The hotel is part of a $28 million development that includes a 107-room Home2 Suites which will open later this year. The 52,000-square-foot Hampton Inn is located at 9470 W. Broadway in Brooklyn Park, MN across from Target's Corporate North Campus. The hotel features an indoor pool, meeting room, and fitness area. It is only 20 miles from Downt...
Radisson Hotel Group’s Expansion in Africa Continues With Signed Agreements for 10 New Hotels
Radisson Hotel Group | October 3, 2018
Radisson Hospitality AB, publicly listed on Nasdaq Stockholm, Sweden and part of Radisson Hotel Group, is proud to announce the signing of 10 new hotels in Africa to date in 2018, accelerating its expansion across the continent. Radisson Hotel Group today has 90 hotels and 18,000+ rooms in operation and under development across 31 countries in Africa and plans to reach 130 hotels and 23,000+ rooms by 2022. Elie Younes, Executive Vice President & Chief Development Officer, Radisson Hotel Group, said: "We strongly believe in Africa. We're thrilled to add 10 new hotels in just nine months. The transactions are strategically aligned to...
sbe Appoints Emily Leveen-Aguilar as Vice President of Food & Beverage at Its Miami and Caribbean Venues
sbe | October 3, 2018
NEW YORK, Oct. 3, 2018 -- sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning hotels, residences, restaurants and nightclubs, announced the appointment of Emily Leveen-Aguilar as Vice President of Food & Beverage at its Miami and Caribbean venues. Emily will oversee the lifestyle food and beverage and all of sbe's hotels in greater Miami and The Bahamas and work closely with the area and hotel operations general managers to re-instill the essence and culture of each brand element which is so important to all of sbe's venues. Sam Nazarian, sbe Founder and CEO, stated: "Emily i...
Mopac Hotel Development and Choice Hotels to Develop New Cambria Hotel Austin Near the Domain
Cambria Hotels | October 3, 2018
ROCKVILLE, Md., Oct. 3, 2018 -- Choice Hotels International, Inc. (NYSE: CHH) has finalized an agreement with Brendan Gilyan of Mopac Hotel Development, LP, to develop the Cambria Hotel Austin near the Domain. The five-story, 135-room upscale hotel is slated to open in 2021. Located at 13201 Burnet Road, the new Cambria hotel will be situated within a mixed-use development in the high-tech corridor of northwest Austin, offering guests convenient access to the regional offices of Apple, Amazon, Google, Facebook, and Dell. The property is also near several local attractions, including the upscale Domain Shopping Mall, Rock Rose Entertainm...
Best Western® Hotels & Resorts Unveils Three New Hotel Prototypes
Best Western Hotels & Resorts | October 3, 2018
Phoenix, AZ (October 3, 2018) – During today's general session at the 2018 Best Western North American Convention and Global Conference, Best Western Hotels & Resorts unveiled three new prototypes that will modernize its Best Western, Best Western Plus and Best Western Premier brands. The move comes on the heels of the company's award-winning brand refresh, which began in 2015 and unveiled a fresh new look for the hospitality giant, along with an extensive brand portfolio. "We've added new brands such as Vīb®, GLō®, Sadie HotelSM and Aiden HotelSM to our portfolio, but as part of our ongoing evolution, we also knew t...
RLJ Lodging Trust Sells the 309-Room DoubleTree by Hilton Burlington Vermont (“Burlington”) for $35 Million
RLJ | October 3, 2018
BETHESDA, Md.—October 3, 2018--RLJ Lodging Trust (the "Company") (NYSE:RLJ) today announced that the Company has sold the 309-room DoubleTree by Hilton Burlington Vermont ("Burlington") for $35.0 million. Based on the trailing twelve months ended August 2018, the sales price represents a 17.3x EBITDA multiple and 4.5% capitalization rate, inclusive of required capital expenditures. "The sale of Burlington at a highly attractive valuation once again underscores the great strides we have made in harvesting value from the sale of the non-core assets we had identified," commented Leslie D. Hale, President and Chief Executive Officer. ...
How Does Your Restaurant Account for Allergies
Larry Mogelonsky | October 3, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Food allergies are not only commonplace nowadays but continue to become more prevalent, particularly in a North American context. This means that allergic considerations will only become more prevalent as millennials and post-millennials come to dominate the travel economy as well as the workforce. Those individuals who are known to have certain afflictions are well-aware of the challenges they face – the common ones being peanuts, fish, shellfish, eggs, tree nuts, dairy and soy, but can also include seemingly more innocuous examples like garlic, red meat, wheat, berries or ce...
AC HOTELS BY MARRIOTT OPENED DOORS IN AVENIDA ESCAZU, COSTA RICA
Marriott International | October 2, 2018
AC Hotels by Marriott officially opened doors September 24 located in Avenida Escazu, one of the most exclusive areas in San Jose, Costa Rica. The hotel offers 122 rooms, 4 suites, 5 ballrooms, in addition to restaurants, bar, beautiful lobby, AC lounge, and a fitness center. Ideal for business or pleasure, it is also pet-friendly. AC Hotels by Marriott celebrates the beauty of classic modern designs with a European soul and Spanish roots, born of the distinctive vision of the renowned hotelier Antonio Catalan, who founded the brand in 1998 and made it one of the most respected hotel brands in Spain. Following its success in Europe, a j...
Aimbridge Hospitality Promotes Two Seasoned Professionals, Brad Frazier and Jamie Grittman, to Senior Vice President of Sales
Aimbridge Hospitality | October 2, 2018
DALLAS, TEXAS (October 2, 2018) – Aimbridge Hospitality has promoted Brad Frazier to Senior Vice President Sales and Marketing, and Jamie Grittman to Senior Vice President of Sales, Strategy and Innovation. In his new role, Frazier will oversee the company's sales culture, market share, owner and brand relations, sales and vendor management and college recruiting. He will assume the leadership role of the company's sales organization including full-service, select service and economy properties. Throughout his 14-year career at Aimbridge, Frazier has held several positions including Regional Director of Sales, Regional Vice Presid...
Creepy Stairwells, Ghastly Garages and Eerie Elevators-Neglected Nightmares
Roberta Nedry | October 2, 2018
By Roberta Nedry Dark, dismal and dirty stairwells. Parking garages that are Gross! Elevators that are extremely eerie! Well, it is almost Halloween, so these may seem appropriate and in season, BUT these are not amusement park novelties. They are actually part of your hotels, your businesses and your environments all year long-YUCK! I am constantly amazed by the experiences in beautiful hotel lobbies, impeccable office buildings and delicious restaurants that come to a screeching halt when you enter one of these backstage areas for the same high-class setting. Why, oh why are these areas relegated to be the stepchildren of the establis...
HEBS Digital Wins Six Awards in the Travel Weekly 2018 Magellan Awards
HEBS Digital | October 2, 2018
Summary: HEBS Digital was honored in the Travel Weekly 2018 Magellan Awards with three gold and three silver awards for work in hospitality digital marketing, website design, and technology platform designed to boost customer engagement and direct bookings. New York (October 1, 2018) HEBS Digital was honored with six awards in the Travel Weekly 2018 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel professionals who provide the best products and services in the tourism industry. HEBS Digital is pleased to be recognized among a pool of top travel organizations and professionals. HEBS Digital received th...
Shreem Capital & Best Western Debut First GLo® Hotel in DeSoto, TX
October 1, 2018
Phoenix, AZ (October 1, 2018) – Best Western® Hotels & Resorts today celebrated the arrival of its energetic boutique hotel brand, GLō®, with a warm opening celebration introducing its first-ever property in DeSoto, Texas. The event celebrated Best Western's newest electric, innovative brand with a gathering of Best Western executives, local dignitaries, and community VIPs. "We're excited to celebrate the opening of our first GLō property and to introduce this innovative, traveler-centric brand to the world," said David Kong, president and CEO for Best Western® Hotels & Resorts. "GLō is designed for savvy tr...
Shiji Acquires Industry Leading Golf and Spa Management Provider Concept Software Systems
Concept Software Systems | October 1, 2018
Shiji today announced they have completed the acquisition of Concept Software Systems, a leading provider of golf, spa and activities management systems for luxury hotels. Shiji's acquisition of Concept Software Systems furthers its mission to create an open technology stack for the hospitality industry that transforms how the industry connects across systems and industries thus increasing business opportunities and revenue for its customers. By combining Concept Software Systems' solutions, Shiji is continuing to create a broad and innovative network of technology solutions interconnected between systems while remaining completely open...
Country Inn & Suites Opens New Hotel in Fort Atkinson, Wisconsin
September 27, 2018
Country Inn & Suites® by Radisson, a leading upper midscale hotel brand, today announced the opening of Country Inn & Suites® by Radisson, Fort Atkinson, WI located at 1650 Doris Drive. This is the first hotel in eighteen years to be built in Fort Atkinson, WI. The newly constructed hotel features the brand's latest design with modern interiors, stylish furnishings and spacious guest rooms and suites. The hotel's convenient location at the intersection of the Highway 26 Bypass and Highway 12 makes it the ideal destination for guests visiting the Fireside Dinner Theatre, the University of Wisconsin-Whitewater or local bus...
Radisson Hospitality Signs With Marcus Worthington Group to Bring Radisson RED to Liverpool in 2020
Radisson RED | September 27, 2018
Radisson Hospitality AB, publicly listed on Nasdaq Stockholm, Sweden and part of Radisson Hotel Group, is proud to announce the signing of the Radisson RED Liverpool in the UK. It's the perfect location for the Radisson Hotel Group's upscale, select-service and lifestyle brand to stage its English debut – a city that's world famous for its music and culture. Set to pop up in one of the UK's leading cities, the Radisson RED Liverpool will allow guests to walk in the footsteps of legends. Liverpool truly is a vibrant center of music, art and sporting excellence – exactly what you'd expect from the home of The Beatles and many ...
Choice Hotels Signs Multi-Unit Agreement With SI Operaciones to Develop 20 Sleep Inn Hotels by 2023
Choice Hotels | September 27, 2018
ROCKVILLE, Md., Sept. 27, 2018 -- Choice Hotels Mexico, a subsidiary of Choice Hotels International, Inc. (NYSE: CHH), has signed an exclusive multi-unit agreement with SI Operaciones, a Mexican private equity fund, to develop 20 new-construction Sleep Inn hotels over the next five years. The agreement is expected to add 2,000 rooms in top markets, like Mexico City and Guadalajara, and more than triple the size of the brand's footprint in the country. "At Choice Hotels, international expansion and multi-unit development are key pillars of our growth strategy. We are actively seeking new opportunities to increase our presence in...
Hyatt Partners With Kanha Limited for Dual-Branded Hyatt Place and Hyatt House Nairobi/Westlands in Kenya
Hyatt Place | September 27, 2018
CHICAGO (September 27, 2018) – Hyatt Hotels Corporation (NYSE:H) today announced that a Hyatt affiliate has entered into a management agreement with Kanha Limited for the first Hyatt-branded hotels in Nairobi, Kenya. Hyatt Place Nairobi/Westlands and Hyatt House Nairobi/Westlands will be comprised of 233 guestrooms total and are both expected to open in early 2020. The Hyatt Place and Hyatt House brands are rooted in extensive consumer research indicating that guests seek stylish, comfortable, seamless experiences that accommodate their lifestyles and familiar routines. To embody this, the two brands offer casual hospitality and p...
BENCHMARK® Names Judy Spooner Director of Finance for High Hampton Resort in Cashiers, NC
High Hampton Resort | September 27, 2018
The Woodlands (Houston), Texas, September 2018… BENCHMARK®, a global hospitality company, has named Judy Spooner director of finance for High Hampton Resort. The property, located in Cashiers, North Carolina, is a Benchmark Resorts & Hotels® property. Tom Garcia, Benchmark's vice president and general manager at the resort, made the announcement. "I am so pleased to welcome Judy to High Hampton Resort," said Mr. Garcia. "She brings an important financial background in residential real estate and resort management to her new role with us. We welcome her to our leadership team." Judy Spooner was previously director of f...
