Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
John Smallwood, President of Travel Outlook | September 17, 2024
Operations
Radisson Hotel Panama Canal Opens in Latin America Following Multimillion Dollar Renovation
Radisson | July 12, 2018
Minneapolis (July 12, 2018) - Radisson®, one of the best-recognized hotel brands, today announced the opening of Radisson Hotel Panama Canal. The hotel has a prime location in Panama City with breathtaking views of the Panama Canal, along with being just minutes away from Albrook International Airport. It is also within walking distance to the Amador Convention Center, which is scheduled to open December 2018. The hotel was originally a Country Inn & Suites by Radisson and recently completed a nearly $2 million renovation to convert the property into a Radisson. "We are thrilled to welcome this fantastic hotel as we continue gro...
Turnberry Associates Celebrates Opening of 533-Room JW Marriott Nashville Led by General Manager Lukus Kindlesparker
JW Marriott Nashville | July 12, 2018
NASHVILLE, TN/UNITED STATES — Turnberry Associates and Marriott International today announced the Grand Opening of JW Marriott Nashville, ideally situated steps from Music City's most treasured landmarks. The striking, 33-story glass tower transforms the iconic Nashville skyline and ushers in a new chapter for luxury hospitality and sophistication in one of the South's most dynamic and storied destinations. "We are beyond excited and proud to welcome JW Marriott Nashville to our vibrant city. The work that the Turnberry and Marriott teams have done truly signifies a turning point for Nashville in the luxury space, and we ...
Hyatt Enters Management Agreement With A&B Grouup for Hyatt Regenncy Hotel in Nha Trang, Vietnam
Hyatt Regency | July 12, 2018
CHICAGO (June 12, 2018) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with an affiliate of A&B Group for a Hyatt Regency hotel in Nha Trang, Vietnam. Set to open in late 2019, the 434-room hotel will mark the first Hyatt Regency hotel in Nha Trang, a coastal resort city in southern Vietnam boasting scenic white sandy beaches and rich culinary offerings. "With its pristine beaches, night markets, and abundant dining options, Nha Trang provides business and leisure travelers countless opportunities to explore the city throughout their stay," said Asia Pacific ...
BENCHMARK® Promotes Alesha Newman to Director of Sales For Forest Suites Resort at Heavenly Village, South Lake Tahoe
Forest Suites Resort at Heavenly Village | July 12, 2018
The Woodlands (Houston), Texas, July 2018 … BENCHMARK®, a global hospitality company, has named Alesha Newman director of sales for Forest Suites Resort at Heavenly Village, a Benchmark Resorts & Hotels property located in South Lake Tahoe, California. Jerry Bindel, Benchmark's general manager for the resort, made the announcement. "It is with pleasure that I congratulate Alesha on her newest position with our resort," said Mr. Bindel. "She has served superbly in many roles during her time with us, and she has a keen understanding of nearly every department of the property. This is a well-deserved promotion." Previou...
Dream Hotel Group Partners With Cartel Properties for Dream Atlanta, Buckhead Slated to Open in 2021
Dream Hotel Group | July 11, 2018
NEW YORK, NY (July 11, 2018) – Renowned hotel and brand management company Dream Hotel Group today announced plans to debut Dream Atlanta, Buckhead in 2021. Designed by Atlanta-based architecture firm Cooper Carry, Dream Atlanta, Buckhead, will feature 200 guest rooms and suites, 90 private residences, a dynamic spa and wellness concept and five highly activated dining and nightlife venues, including a 17,000-square-foot rooftop pool bar and lounge. The dual-tower development will also include 80,000 square feet of additional office and retail space. "We found a great partner in Cartel Properties, a company that plays an important...
Marriott International Launches Tahseen Hospitality Training Program in Partnership With Helwan University and PDF
Marriott International, Inc. | July 11, 2018
CAIRO, Egypt, July 11, 2018 -- Marriott International (www.Marriott.com), the world's leading hotel company, reinforces its commitment to Egypt with the launch of Tahseen, a unique hospitality training program developed in response to a growing need for talent within the industry. Created in partnership with Helwan University and Professional Development Foundation (PDF), the program is focused on fast tracking the next generation of hospitality leaders from Egypt by providing them with firsthand experience and a springboard to launch successful careers in the industry. The company today unveiled the program at a signing ceremony graced...
Enhancing Your Coffee Service With Ten Tips
Larry Mogelonsky | July 11, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) One of the most important elements of a modern hotel property is its coffee service, both within the guestroom and at any restaurant outlet. Given this beverage's significance in everyday life, it's a definite no-no for a hotel that cuts corners in its procurement and preparation of this brown elixir. Hardly a drug, though, coffee is not only big business but an aspect of our culture that continues to evolve. To witness this evolution, look no further than guests' expectations for a property's in-room coffee and tea service. Within the past decade, we've seen a migration from metal ...
Radisson Hotel Group Names Tom Osborn as Director of Franchise Sales & Development
Radisson Hotel Group | July 11, 2018
Minneapolis (July 11, 2018) - Radisson Hotel Group today announced two new appointments to its Americas development team. These new team members will play a vital role in successfully driving development efforts across Latin America, which is key to the company's overall growth strategy in the Americas. Tom Osborn joins Radisson Hotel Group as director of Franchise Sales & Development. Osborn is based in Miami and will work towards increasing the presence of the company's brands in the Caribbean. Prior to joining Radisson Hotel Group, Osborn had an extensive career with Best Western International, where he was a regional dire...
Hyatt Appoints Julia Vander Ploeg Senior Vice President, Global Head of Digital
Hyatt Hotels Corporation | July 11, 2018
CHICAGO--Hyatt Hotels Corporation (NYSE: H) today announced that Hyatt has selected Julia Vander Ploeg as senior vice president, global head of digital. Vander Ploeg will report to Mark Vondrasek, global chief commercial officer. "Julia is a dynamic and reputable leader in the digital space and will play a critical part in helping re-imagine Hyatt's digital capabilities and increase the frequency and depth of engagement with our guests," Vondrasek said. "Her proven track record of creating high-quality digital experiences across all touchpoints, particularly mobile, makes her an ideal fit for the role and will advance our ability to bui...
BENCHMARK® Names Jerry Bindel GM for Forest Suites Resort at Heavenly Village, South Lake Tahoe, CA
Forest Suites Resort at Heavenly Village | July 10, 2018
The Woodlands (Houston), Texas, July 2018… BENCHMARK®, a global hospitality company, has named Jerry Bindel general manager for Forest Suites Resort at Heavenly Village, located in South Lake Tahoe, California. Greg Champion, Benchmark's president and COO, made the announcement. "It is with great pleasure that I welcome Jerry to Benchmark and to our resort," said Mr. Champion. "He brings important local and regional market awareness and business connections to his new role, and a strong background of success in leading hotels and resorts." Jerry Bindel was previously general manager of the Aston Lakeland Village Resort of Sou...
Google’s Mobile-First Initiative: Everything Hoteliers Need to Do Now
HEBS Digital | July 10, 2018
By: Adam Lawley, SEO Specialist Google's mission as a search engine is simple and successful: provide web users with the highest quality search and surf experience available. Search queries completed on mobile recently surpassed desktop as the majority Google search type, a trend that is expected to continually rise as mobile searching becomes more ubiquitous with smartphone usage and the popularity of voice search continues to bloom. As the shift in the digital landscape moves through its many stages, Google has followed suit with the obvious and sustaining transformation that the mobile web is here to stay, placing a greater focus on ...
Paramount Lodging Advisors (PLA) Sells Texas Fairfield Inn & Suites
Paramount Lodging Advisors | July 9, 2018
Beaumont, TX - Paramount Lodging Advisors (PLA) has successfully executed the transaction of the Fairfield Inn & Suites in Beaumont, TX. Managing Director Kami Burnette and Managing Director Adam Montufar represented the seller in the transaction. The 74-room upper-midscale hotel was ideally located on Interstate 10 in Beaumont. The buyer was looking to capitalize on increasing revenues generated from the oil-driven market and substantially supplement the cash flow of their existing hotel portfolio. "Post Hurricane Harvey, the increasing commodities pricing is stabilizing the region and have presented an opportunity for the new owne...
Doug Pitcock ‘49 Texas A&M Hotel and Conference Center Earns Prestigious IACC Certification
July 9, 2018
New Property to Open in August on University Campus College Station, Texas, July 2018 … The new Doug Pitcock '49 Texas A&M Hotel and Conference Center (www.TexasAMHotelCC.com) will open in August with an exceptional new credential: membership in IACC, the exclusive International Association of Conference Centres. With this prestigious certification, the hotel joins an elite group of more than 300 first rate, certified meeting venues in 23 countries. The recognized thought leader of the meetings industry, IACC is the sole international association representing small-to-medium-sized venues focused on meetings, training and conf...
Dream Hotel Group Appoints Sunny Li as Vice President of Development, China & North Asia
Dream Hotel Group | July 9, 2018
NEW YORK, NY (July 9, 2018) – Renowned hotel brand and management company Dream Hotel Group is pleased to announce the appointment of Sunny Li as Vice President of Development for China and North Asia. Tapping into more than 30 years of experience in hotel development and portfolio expansion, Li brings a wealth of knowledge and an extensive global network of relationships with real estate developers, capital groups and private investors to Dream Hotel Group. Home to its Dream Hotels, Time Hotels, The Chatwal and Unscripted Hotels brands, Dream Hotel Group encompasses three business lines: Proprietary Brands, Hotel Management and D...
Ten Tips to Boost Your Public Relations Efforts
Larry Mogelonsky | July 5, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Having recently attended this year's HITEC as a media representative, I was bombarded with hundreds of emails over the past few weeks from those interested in garnering just an ounce of my attention to have me publish their materials. How can any single release stand out? Thinking of all the hours that are spent by hotel managers and public relations agencies in preparing this material is mortifying, especially since 99% of these well-crafted pieces of literature will be trashed without the recipient ever getting beyond the headline. What a waste! Moving forward, as the general mana...
OHR Whistler Management (OHRWM) Selects Aimbridge Hospitality to Manage The Westin Resort & Spa, Whistler, British Columbia
The Westin Resort & Spa, Whistler | July 2, 2018
DALLAS (July 2, 2018) – OHR Whistler Management Ltd. ("OHRWM"), operator of The Westin Resort & Spa, Whistler, is pleased to announce an agreement with Aimbridge Hospitality, LLC ("Aimbridge"). Under that agreement, Aimbridge has invested in OHRWM, and effective immediately Evolution Hospitality, a subsidiary of Aimbridge, will work closely with O'Neill Hotels & Resorts, Ltd. ("OHR") to actively lead the day-to-day operation of the Resort. Aimbridge Hospitality is North America's largest independent hotel management company, currently operating more than 800 hotels and resorts, with nearly 400 properties under various Marr...
IHG Completes Acquisition of 51% Stake in Regent Hotels & Resorts for $39 Million
IHG | July 2, 2018
InterContinental Hotels Group (IHG) is pleased to confirm that its acquisition of a 51% stake in Regent Hotels & Resorts ('Regent') has now completed. The 51% interest has been acquired for $39 million in cash, payable in three tranches of $13 million. $13 million was paid on completion, with the second amount due in 2021 and the third in 2024. IHG will have the right to acquire the remaining 49% interest in a phased manner from 2026. As detailed in the announcement published on 14th March 2018, IHG will bring Regent into its brand portfolio at the top end of the luxury segment and will accelerate its growth globally, supported by I...
A Welcomed Metamorphosis of the Chief Human Resources Officer Function
Thomas Mielke | July 2, 2018
By Thomas Mielke In the late 19th and early 20th century, the French-American duo of mathematicians Henri Poincaré and Norbert Wiener investigated how minor changes can trigger an unpredictable chain of events that lead to significant consequences on a grander scale. This phenomenon is known today as the "Butterfly Effect" - a term coined in the mid-1970s by another American mathematician, Edward Norton. Norton was also a pioneer in "Chaos Theory", studying the behaviour of dynamical systems that are sensitive to fluctuations in their internal and external conditions. And, what are today's businesses and o...
AccorHotels Agrees to Acquire 50% in sbe for $125 Million With Promise of $194 Million in Additional Investment for Future Development
sbe | June 29, 2018
AccorHotels and sbe Entertainment Group ("sbe") have signed a Letter of Intent and entered into exclusive negotiations for AccorHotels to acquire a 50% stake in sbe, further illustrating AccorHotels's strategy to expand its offering in the luxury lifestyle hospitality segment. This partnership will combine the expertise and savoir-faire of the two groups; AccorHotels will acquire the 50% of sbe's common equity held in part by Cain International for $125 million. Sam Nazarian will continue to own the remaining 50% of sbe. In addition, AccorHotels will invest $194 million in a new preferred debt instrument that will be used ...
Waterford Hotel Group Appoints Karolina Nemchek to General Manager and Karen Finkler to Director of Sales at Hilton Garden Inn Danbury
Hilton Garden Inn Danbury | June 28, 2018
WATERFORD, CT (June 28, 2018) - Waterford Hotel Group has announced the promotion of Karolina Nemchek as General Manager and the appointment of Karen Finkler as Director of Sales at the Hilton Garden Inn Danbury. Hilton Garden Inn Danbury is managed by Waterford Hotel Group, a national hotel and convention center management firm. As General Manager, Nemchek is responsible for all of the hotel's operations, sales, and administration, as well as the associates employed at the property. She started her career with Waterford Hotel Group in 2016 as a Task Force General Manager, where she helped manage several properties within Waterford's gr...
IHG Signs With Hotel Marina Agra for Holiday Inn Agra MG Road in India
June 28, 2018
InterContinental Hotels Group (IHG), one of world's leading hotel companies has signed a management agreement with Hotel Marina Agra for Holiday Inn Agra MG Road. The 150-room hotel is expected to be rebranded and operational in 2018. The signing marks the company's debut in Agra and also completes IHG's presence in the Delhi-Jaipur-Agra Golden Triangle tourist circuit. A great destination for leisure travelers, Holiday Inn Agra MG Road is a 15 minutes' drive from popular UNESCO World Heritage sites such as Agra Fort and Taj Mahal, both key tourist attractions of the city. On opening, the hotel will offer stunning views of the iconic mo...
Two Roads Hospitality and Finvarb Group to Re-Introduce Thompson Hotels to Miami With 2020 Opening of Thompson South Beach
Finvarb Group | June 28, 2018
Denver, Colo., June 28, 2018 - International lifestyle company Two Roads Hospitality announces the development of its newest property in Miami Beach, Florida, as part of the Thompson Hotels brand. The project marks the return of Thompson Hotels to the desired destination, and will be one of the few new-build properties in the core of the South Beach district. Projected to open in 2020, Thompson South Beach will be conceptualized by famed French architect Rudy Ricciotti, who will design the building in harmony with the surrounding landscape of SoundScape Park featuring a dynamic, undulating exterior. Developed and owned by Miami-based Fi...
Two Roads Hospitality Appoints Kara Adamson as Director of Sales for Carmel Valley Ranch
Carmel Valley Ranch | June 27, 2018
CARMEL VALLEY, CALIF. (June 27, 2018) – Carmel Valley Ranch has appointed Kara Adamson as Director of Sales of the award-winning resort situated on 500 acres in the foothills of the Santa Lucia Mountains along California's Central Coast. Adamson brings vast hospitality knowledge and leadership to her new position through years of high-level sales experience with luxury resorts in Napa Valley and beyond. Adamson will focus on creating leisure and group business growth opportunities for the bucolic resort playground, which is known for playful outdoor adventures including beekeeping, a culinary program and Ranch artisans that celebr...
Hawkeye Hotels and Choice Hotels to Develop New Cambria Hotel in Downtown Minneapolis
Cambria Hotels | June 27, 2018
ROCKVILLE, Md., June 27, 2018 -- Choice Hotels International, Inc. (NYSE: CHH) has signed an agreement with Bob Patel, CEO of Hawkeye Hotels, to develop the Cambria Hotel Downtown Minneapolis. The hotel, slated to open in 2020, marks the continued expansion of the upscale brand in urban, corporate-rich markets across the United States. The 100-room, six-story property will be located in the heart of Downtown Minneapolis at Hawthorne Avenue and N. 11th St., nearby Target headquarters, General Mills, and 3M. The hotel is also just minutes from the Theatre District, the entertainment and cultural center of the city; and its three major pro...
