Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
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Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
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Operations
Marriott’s Expansion in the Middle East & Africa Aims to Increase Portfolio by 50 Percent and Debut Additional Brands
Marriott International, Inc. | April 11, 2018
Marriott International (NASDAQ: MAR) today announced ambitious growth plans for its Middle East and Africa region following signings for more than 30 properties and over 5,000 rooms in the last 12 months. The signings put Marriott on track to increase its portfolio in the region to nearly 370 hotels – an increase of more than 50% over the next five years. This will amount to more than 80,000 rooms across 21 brands, including the introduction in the region of brands such as EDITION, Element and AC Hotels by Marriott. Also in line with its development plans, the company and its property owners expect to add 30,000 new jobs across th...
BENCHMARK®, a global hospitality company, Appoints Denielle Godwin Director of Sales and Marketing for Snow King Hotel
Snow King Hotel | April 11, 2018
The Woodlands (Houston), Texas, April 2018 … BENCHMARK®, a global hospitality company, has appointed Denielle Godwin director of sales and marketing for Snow King Hotel, a Benchmark Resorts & Hotels property located in Jackson, Wyoming. Geoff Young, general manager, made the announcement. "It is a real pleasure to welcome Denielle to our hotel and back to Benchmark," said Mr. Young. "Not only does she have a keen understanding of Benchmark's 'Be The Difference' service culture, she has important experience in leading effective sales teams, as well as in ski resort sales and marketing." Denielle Godwin's new position ...
Wyndham Hotel Group Unites Its Family of Hotel Brands Under One Name Adding by Wyndham Label to 12 Brands
Wyndham Hotel Group | April 11, 2018
LAS VEGAS, April 11, 2018 -- Starting today, 12 Wyndham Hotel Group brands – including iconic names such as Super 8, Days Inn and Ramada – are adding the powerful "by Wyndham" suffix to their names. Unveiled in front of thousands of its franchisees at the company's Global Conference, the plan to unite its signature lodging brands under the Wyndham banner is one of the largest name changes in the industry's history. Brands adding the "by Wyndham" hallmark are Super 8, Days Inn, Howard Johnson, Travelodge, AmericInn, Baymont, Ramada, Ramada Encore, Dolce, Dazzler, Esplendor, and Trademark – re...
Does Your Hotel Have a Policy on Piercings?
Larry Mogelonsky | April 11, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Just over a year ago on Hotel-Online, I wrote about the need to put in definite terms what your hotel would tolerate for visible tattoos as well as how this policy might vary for back-of-house versus front-of-house. It's an important topic because tattoos are on the rise amongst the younger demographics, and yet a guest from a more traditional upbringing may be turned off by such ink. If you don't have the proper documentation and signed agreements from everyone at the associate level, you risk irritating customers or running into problems surrounding discriminatory hiring practices...
San Diego’s 462-Key Paradise Point Resort & Spa Launches $24 Million Transformation to Be Revealed Throughout 2018/2019
Paradise Point Resort & Spa | April 10, 2018
SAN DIEGO, Calif. (April 10, 2018) – Spring is ushering in a new look when Paradise Point Resort & Spa, A Destination Hotel debuts its coastal cool aesthetic, marrying modern interior design with tropical island charm for which the Mission Bay resort is celebrated. The comprehensive project, which includes all 462 California bungalow-style guestrooms, is geared toward a new wave of San Diego travelers with eco-conscious, high-tech attributes and indoor-outdoor design that embraces the eternal playground spirit of Paradise Point. Further than the highly upgraded design finishes and new stylish furnishings, bedrooms were outfitt...
Andrew Simpson Appointed Executive Chef at The Westin Resort and Spa Langkawi
Westin Hotels & Resorts | April 10, 2018
KEDAH, MALAYSIA – Marriott International welcomes Andrew Simpson as the new Executive Chef at The Westin Resort and Spa Langkawi. The seasoned professional steps up to the plate with over 20 years of international culinary expertise and unrivalled creativity that is set to tantalize the taste buds of new and returning guests alike. With his heart set on the art of fine dining from the get go, Simpson began his early career in 2001 as a Chef De Partie I at Auberge du lac, Brocket Hall, UK, a modern one-Michelin star French restaurant, before steadily making his way up the ranks as Sous Chef at the West Lodge Park Hotel, Hadley, UK ...
Cycas Hospitality to Manage France’s First Dual-Branded Hyatt Place and Hyatt House Opening Late 2020
Cycas Hospitality | April 10, 2018
LONDON--Cycas Hospitality, one of the largest branded extended-stay hotel operators in the UK, is continuing its international rollout by signing its inaugural deal in France, which will see it manage the first dual-branded Hyatt property in Europe. Cycas has signed a lease agreement to operate the Hyatt Place and Hyatt House hotels, which are both on one site, close to Paris Charles De Gaulle airport. Cycas currently operates Hyatt Place London Heathrow Airport. The 21,631 sq m, five-storey building is located in Paris Nord 2 business park at 241 rue de la Belle Etoile in Roissy. It will have a total of 430 rooms - 309 at Hyatt Place a...
StayNTouch Partners With Juyo Hotel Analytics to Integrate Property Management and Revenue Management Systems
StayNTouch Inc. | April 10, 2018
Bethesda, MD – April 11, 2018 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with Juyo Analytics, an innovative Analytics Platform that leverages machine learning to bring advanced performance analytics to hotel customers. "Today's hotels operate in a very competitive marketplace where poor decisions about marketing investment and pricing can quickly put your business at a disadvantage in your compset said Vassilis Syropoulos, Founder & CEO of Juyo Analytics, "In todays competitive market you have to manage your acquisition costs t...
In Partnership With DMCC, AccorHotels to Introduce First SO/ Project in the Middle East Slated for Opening in 2020
DMCC | April 9, 2018
Dubai, April 9, 2018 – SO/, AccorHotels' audacious and spirited luxury brand, has announced its debut property in the Middle East with the SO/ Uptown Dubai. The disruptive art and experience driven property will fully embody the concept of a Kaleidoscopic Utopia, reflecting Dubai's urban charm with the hotel's convention-defying, colourful and lively design concepts. SO/ Uptown Dubai, set to open to guests by late 2020, will feature 188 rooms in addition to 215 branded residences. Inspired by edgy and bold architecture, interiors for the luxury property will be brought to life by the Rockwell Group, featuring modular and contempor...
SHR Names Two New Vice Presidents, Plus New Director
SHR | April 9, 2018
HOUSTON, TX, April 9, 2018—SHR, Sceptre Hospitality Resources, a pioneer in advanced hotel distribution technologies and developer of Windsurfer® CRS, announced the promotions of associates Sally Ramos, Dan Edmonds, and Ian Kemp. Sally Ramos has moved from Director of Implementations to Vice President of Implementation and Consortia Services. In her new position, she will focus on becoming SHR's Implementation Strategist, helping their clients activate SHR services, and finding solutions to streamlining client CRS and Consortia needs. In addition, she will be responsible for executing on SHR services that enhance the hotel gue...
AccorHotels Signs Strategic Acquisition Agreement with Mantis Group for 50% Stake in Company
AccorHotels | April 5, 2018
AccorHotels has today announced a strategic partnership with the South Africa-based Mantis Group, a collection of award winning, privately owned, managed and branded five star properties and lodges located around the world, across all seven continents. From boutique hotels, eco lodges, game reserves and luxury houseboats to adventure tourism as well as a bespoke tour operating division, the agreement reinforces AccorHotels as a leader in curated one-of-a-kind experiences and resonates with the Group's conservation platform with Planet 21. This strategic partnership is accompanied by the launch of Community Conservation Fund Africa (CCFA...
Hard Rock International Appoints Todd Hricko as Senior Vice President & Head of Global Hotel Development
Hard Rock International | April 5, 2018
HOLLYWOOD, Fla., April 5, 2018 -- Hard Rock International announces the promotion of Todd Hricko to senior vice president & head of global hotel development, where he will oversee the development of hotels for the entire brand, working directly under Hard Rock International's Chief Operating Officer Jon Lucas. Supported by Hricko's more than 20 years of property development experience, the new position will showcase Hricko's strong hospitality network, paving the way for collaborations with some of the largest industry-leading owners and operators of commercial real estate in the United States. Hricko joined the Hard Roc...
Should You Start Putting Rooms On Airbnb?
Larry Mogelonsky | April 4, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) One of the hallmarks of the early 21st century that we are currently will be the gradual shift away from a traditional, corporate-based model of capitalism to a crowd-based one. We're seeing this with the rise of cryptocurrencies like Bitcoin and we're seeing this in the travel industry with global, billion-dollar entities like Airbnb. While legislation will help to level the playing field so hotels have a fighting chance, it will be impossible to reverse this overarching trend. And so, as the question in the title of this article implies, you cannot wait for policymakers in your te...
Wyndham Adds to its Soft-Brand Trademark Hotel Collection in the U.S. with Nine New Properties
The Trademark Hotel Collection | April 4, 2018
PARSIPPANY, N.J., April 4, 2018--Raising the sought-after Trademark Hotel Collection flag at nine new U.S. destinations, hospitality giant Wyndham Hotel Group is ushering in more of its soft brand's unique hospitality flair coast to coast. The latest additions in New York City, California, Ohio, Utah, Louisiana, Nebraska and Vermont more than double the brand's U.S. portfolio to 15 hotels and more than 2,000 rooms. Launched last year, Trademark is a collection of upper-midscale-and-above hotels with fiercely independent spirit and individuality. It's the first soft brand geared to independent hoteliers with landmark three- a...
Radisson Hotel Group Signs Agreements for Two New Hotels; the Radisson Blu Anaheim and Radisson New York City in the U.S.
Radisson Hotel Group | April 4, 2018
Orlando (April 4, 2018) - Radisson Hotel Group™ today announced at its Americas Business Conference in Orlando, Fla., signings for two new-build hotels to its portfolio in the Americas, located in Anaheim, Calif. (Radisson Blu®) and New York City (Radisson®). As part of its strategic 5-year operating plan for the Americas, the company sees significant room for growth across all brands and has identified 21 key target markets where it plans to be aggressive with expanding its footprint, particularly in the U.S. with its Radisson Blu brand. "Less than a month ago we shared our new go-to-market name with the launch of Radisso...
Radisson Hotel Group to Rejuvenate the Radisson Brand in the Americas
Radisson Hotel Group | April 4, 2018
Orlando (April 4, 2018) - Radisson Hotel Group™, today announced at its Americas Business Conference in Orlando, FL the new visual identity, product design and guest experience pillars for the Radisson® brand in the Americas. As part of the conference, the company revealed its new model room designs for Radisson. The comprehensive overhaul includes a new design aesthetic, tagline, updated logo, service icon, color palette and overall brand experience that will affect the more than 160 Radisson hotels currently in operation and under development in the Americas. This initiative anticipates the removal of 10 to 15 percent of non...
Developed by Ensemble Real Estate Investments and AECOM Capital, the Hotel Nia, an Autograph Collection Hotel, Opens in Menlo Park
Hotel Nia | April 4, 2018
(MENLO PARK, CA; April, 2018)— Hotel Nia has announced its opening, joining Autograph Collection Hotels' diverse and dynamic portfolio of more than 135 independent hotels that celebrate the founder's passion, thoughtfulness of design, inherent craft and connection with the locale. The hotel offers a new approach to high-end hospitality with intuitive technological innovations, Mediterranean-inspired Californian cuisine, a coffee bar and café, a distinctive pool scene, and more. An 11-story building of gleaming glass, Hotel Nia captures a modernist style accented by organic and natural materials, all custom-designed furnitur...
North Point Hospitality Completes $7 Million Renovation of Hilton Garden Inn Savannah Historic District
North Point Hospitality | April 4, 2018
SAVANNAH, GA — April 4, 2018 — North Point Hospitality would like to announce the completion of an extensive $7 million hotel transformation for their Hilton Garden Inn Savannah Historic District. The 133-unit hotel underwent a complete renovation, taking design cues from the Central of Georgia Railroad roundhouse and repair shop, the oldest and most complete antebellum railroad and manufacturing repair facility in existence in the United States. This all-inclusive renovation includes brand new guest rooms, redesigned bathrooms featuring all new showers, meeting space, dining and bar area, lobby, pool and fitness center. The...
Hospitality Management Corporation Adds Best Western® Casa Villa Suites in Harlingen, TX to Portfolio
Hospitality Management Corporation (HMC) | April 4, 2018
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 66-room Best Western® Casa Villa Suites in Harlingen, TX, to their portfolio of managed hotels. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Best Western® Casa Villa Suites is conveniently located off Express...
Owned and Managed by PeachState Hospitality, the Dual-Branded Courtyard and Fairfield Inn & Suites to Open in Lithia Springs, Georgia
Courtyard by Marriott | April 3, 2018
Lithia Springs, GA – April 4, 2018 – Marriott International, Inc. today announced that a dual-branded 90-room Courtyard and 72-room Fairfield Inn & Suites property will open on Tuesday, April 10, 2018 in Lithia Springs, Georgia. Located at 895 Bob Arnold Boulevard, the hotel is owned and managed by PeachState Hospitality of Warner Robins, Georgia. The property will share an outdoor heated lap pool, a modern fitness center, and 1,200 square feet of meeting space to accommodate functions of up to 99 people. Whether traveling for business or pleasure, the dual-branded property offers convenient access to downtown Atlanta, H...
Sheraton Dallas Hotel Hires Mark Woelffer as General Manager
Sheraton Dallas | April 3, 2018
DALLAS– The Sheraton Dallas Hotel, part of Marriott International, announces it has hired Mark Woelffer as General Manager of the 1840-room hotel and 230,000 square-foot meeting center. Woelffer has more than 32 years of experience in the hotel industry, with more than 20 years working for Marriott International brands. Most recently, Woelffer held the position as General Manager at The Renaissance Dallas Hotel, where he repositioned the hotel with a multimillion-dollar expansion project that added 30,000 square feet of convention space. Prior, he was General Manager of the Renaissance Pine Isle Resort and Golf Club at Lake Lanier...
AC Ocean Walk and Hyatt Enter Franchise Agreement for the New 1,399-room Ocean Resort Casino in Atlantic City, N.J.
The Unbound Collection by Hyatt | April 3, 2018
CHICAGO (April 3, 2018) – Hyatt Hotels Corporation (NYSE: H) and AC Ocean Walk today announced that a Hyatt affiliate has entered into a franchise agreement with AC Ocean Walk for the 1,399-room Ocean Resort Casino located at 500 Boardwalk, Atlantic City, N.J. The $3 billion landmark property, which was recently acquired by AC Ocean Walk, will join The Unbound Collection by Hyatt brand, Hyatt's growing collection of unique and independent stay experiences. The resort will be situated on 20 acres on the famed Atlantic City Boardwalk, and at 710 feet and 60 stories tall, will be the tallest structure in Atlantic City. It is expected...
Benchmark Resorts & Hotels and Gemstone Collection Take the Tension Out of Tax Time with Travel Savings Up to 50%
Gemstone Collection | April 3, 2018
The Woodlands (Houston), Texas, April 2018 … Eleven luxury properties from Benchmark Resorts & Hotels and Gemstone Collection are offering Americans a much much-needed escape from the stress of preparing for April 17th, with rewarding Tax Day Relief Travel Getaways & Promotions. All are located in distinctive destinations that span beachfront hotels, mountain lodges, golf resorts, and urban oases across the U.S. and in the Caribbean. Offering guests an array of stress-free, relaxing and fun remedies to the anxiety that comes with tax season, these unique luxury hotels and resorts are offering up to 50% savings on hotel ge...
SHR Teams Up with nSight to Offer Predictive Marketing Suite
SHR | April 3, 2018
HOUSTON, TX, April 3, 2018—SHR, Sceptre Hospitality Resources, a pioneer of advanced hotel distribution technologies, has entered into an agreement with nSight, providing SHR clients access to an increasingly important strategic element; world-class predictive marketing tools. Using OTA search and booking as its data source, nSight helps hoteliers improve transient segment conversion and make better pricing decisions by providing rate shopping, demand forecasting, and marketing recommendations via its advanced product suite. This helps hotels track their competition share, allowing better revenue strategies, which translates into ...
