Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024
Debunking Common Myths About AI: Why Human Hotel Staff Are Still Irreplaceable
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Operations
Paramount Lodging Advisors Brings on New Senior Associate Sean Banilivy For Capital Markets
Paramount Lodging Advisors | November 6, 2017
Paramount Lodging Advisors (PLA) would like to introduce Sean Banilivy as PLA's newest addition to the team. Sean Banilivy is the Senior Associate that will be spearheading the newly formed Capital Markets Division for Paramount Lodging Advisors. Prior to Joining PLA, Sean founded SJ Equity Partners, where he was responsible for sourcing, underwriting, and presenting high-net worth investors on investment opportunities throughout North America. Before founding SJ Equity Partners, Sean worked for JLL's Hotels & Hospitality Group in Investment Sales, where he was responsible for producing Broker Opinion Values, underwriting, and parti...
BENCHMARK Names Rebecca Lamson Director of Human Resources for The Essex – Vermont’s Culinary Resort & Spa
November 6, 2017
The Woodlands (Houston), Texas, November 2017… BENCHMARK®, a global hospitality company, has named Rebecca Lamson director of human resources for The Essex – a Culinary Resort & Spa, a Gemstone Collection property located minutes from downtown Burlington in the foothills of the legendary Green Mountains. Nic Barger, general manager, made the announcement. "I am very happy to welcome Rebecca to our resort," said Mr. Barger. "She comes to us with significant experience within the human resources profession, gained while employed in a variety of industries. We look forward to her leadership and her active particip...
CEO Pay in Gaming: Founders vs Corporate Executives
Keith Kefgen, New York | November 6, 2017
By Keith Kefgen Besides technology, the gaming industry has one of the largest percentages of entrepreneurs running their respective companies. Larger than life personalities such as Steve Wynn and Sheldon Adelson actually cast a shadow well beyond gaming. But that is changing as entrepreneurs are slowly being replace by corporate execs such as Keith Smith at Boyd, Jim Murren at MGM, Tim Wilmott at Penn and Mark Frissora at Caesars. It is interesting to see how CEO compensation has changed as this process has unfolded. Generally speaking, the entrepreneurs took more of the compensation in equity, while corporate executive appear to have...
Country Inns & Suites Shows Growth in Oregon with a Hotel Opening in Prineville
Country Inns & Suites By Carlson | November 6, 2017
MINNEAPOLIS - November 2, 2017 - Country Inns & Suites By CarlsonSM, a leading upper midscale hotel brand, today announced the opening of Country Inn & Suites By Carlson, Prineville, OR. The hotel, located at 1773 Northeast 3rd Street, is surrounded by scenic state parks and natural wonders such as the Painted Hills. "We are excited to continue growing our brand in the West with the addition of this hotel," said Aly El-Bassuni, senior vice president, Franchise Operations, Americas, Carlson Rezidor Hotel Group. "The hotel staff is focused on delivering our signature Be Our Guest service philosophy by providing a warm and welcomin...
HEBS Digital Launches A New Website for Loews Hotels, Bringing their Signature Luxury Experience to Life with Stunning Design & Innovative Technology
Loews Hotels & Co., Established 1960 | November 6, 2017
NEW YORK, NY — November 6, 2017 — HEBS Digital announces the launch of the new website for Loews Hotels, resulting in a completely reinvented and revitalized multi-device digital presence. HEBS Digital worked with the Loews Hotel team to create a website that would be both focused on driving conversions and conveying the experience guests would have once at any of the twenty-four properties. "The HEBS Digital team created a website with functionality suited to our needs and a design in line with our redefined company architecture," said Jacob Messina, Loews Hotels & Co Senior Director eCommerce & Performance Marketin...
Leisure Hotel Holding and IHG Enter Agreement for First Holiday Inn in Cape Town, Africa
IHG | November 2, 2017
IHG (InterContinental Hotels Group), one of world's leading hotel companies, today announced the signing of Holiday Inn Cape Town in partnership with Leisure Hotel Holding (Pty) Ltd. Currently operating as Strand Tower Hotel, the property is expected to be rebranded as Holiday Inn by later this year, marking the brand's debut in the city. This signing is in line with IHG's strategy to increase its brand's visibility and franchise estate in South Africa. Located in Cape Town's Commercial Business District (CBD), where weekday business is driven by corporates and weekend through leisure, Holiday Inn Cape Town will provide easy access to a...
Chesapeake Lodging Trust Announces Agreement to Sell The Hotel Minneapolis, Autograph Collection for $46.0 Million, or Approximately $207,000 Per Key
Chesapeake Lodging Trust | November 2, 2017
ARLINGTON, Va. -- Nov. 2, 2017-- Chesapeake Lodging Trust (NYSE:CHSP) (the "Trust") announced today that it has entered into an agreement to sell the 222-room The Hotel Minneapolis, Autograph Collection located in Minneapolis, Minnesota for a sale price of $46.0 million, or approximately $207,000 per key, subject to customary working capital pro-rations at closing. Completion of the proposed sale is expected to close within the next 30 days, subject to customary closing requirements and conditions. "We are excited to announce the pending sale of The Hotel Minneapolis, a hotel located in a non-core market for Chesapeake, and by timing th...
Carlson Rezidor Hotel Group Enters the Maldives with Radisson Blu Resort Maldives Opening Early 2019
Carlson Rezidor Hotel Group | November 2, 2017
Singapore - November 2, 2017 - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the signing of a management agreement for Radisson Blu Resort Maldives with Chang Hua Holdings. Scheduled to open in the first quarter of 2019, the property is one of the most anticipated new developments in Maldives in addition to being the first Radisson Blu resort in the market. Located on the southern part of Maldives' Alifu Dhaalu Atoll, Radisson Blu Resort Maldives is situated 105 kilometers from Male International Airport. The hotel is accessible within a 30-minute seaplane journey or by a domestic...
Ian Schrager Partners with Marriott International to Launch Seven New EDITION Hotels in 2018
Edition | November 2, 2017
With seven new properties scheduled to launch across three continents, and many more in the pipeline, 2018 will mark a pivotal moment for EDITION. Created through a ground-breaking partnership between boutique hotel creator and innovator Ian Schrager and the global hospitality powerhouse Marriott International, the EDITION brand is slated to grow exponentially from a collection of four to eleven properties by the end of 2018. 2018 is expected to see EDITION firmly positioned as the travel industry's first truly global luxury lifestyle hotel brand. With each hotel distinctive in its own right, EDITION will continue to break new ground an...
Hotel Equities to Manage Courtyard North Brunswick and Spring Hill Suites Woodbridge in New Jersey
Hotel Equities | November 2, 2017
ATLANTA–November 02, 2017– Atlanta-based Hotel Equities has been selected to manage two Marriott hotels in New Jersey, the Courtyard by Marriott in North Brunswick and the SpringHill Suites by Marriott in Woodbridge. The hotels compliment the firm's strategic growth plans in the northeast corridor. Owned by Main Street Hotel, LLC, the 124-room Courtyard North Brunswick is under construction less than 30 miles from Newark, NJ and Newark International Airport (EWR). The hotel expects to open in early 2018. The SpringHill Suites by Marriott Woodbridge expects to break ground in early 2018. "Adding additional properties in the n...
Atlantica Hotels Opens 241-Room Park Inn by Radisson Santos in Brazil
November 1, 2017
MINNEAPOLIS (November 1, 2017) – Park Inn® by Radisson, a colorful and dynamic midscale hotel brand, today announced the opening of Park Inn by Radisson Santos in partnership with Atlantica Hotels. The $20 million newly constructed hotel, located in the state of São Paulo, has a sleek and modern look with a convenient location near the Vila Belmiro Stadium and Mendes Convention Center. "We are delighted to see the expansion of the Park Inn by Radisson brand in Latin America," said Frances Gonzalez, vice president of Operations for Carlson Rezidor Hotel Group in Latin America. "The fresh and vibrant appearance of this ne...
[Infographic] It Pays to Know Your Hotel Guest
SHR | November 1, 2017
In an increasingly competitive hotel market, truly knowing and engaging your guests has never been more important, and that includes understanding their generation. But only one in five guests report being fully engaged. Learn how these low engagement numbers translate into a huge opportunity for hoteliers as SHR walks you through understanding, reaching, and converting more hotel guests from every generation. ...
Carlson Rezidor Hotel Group Appoints Gary Ye as Vice President of Operations, China
Carlson Rezidor Hotel Group | November 1, 2017
SINGAPORE, (November 1, 2017) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the appointment of Gary Ye as vice president, Operations, China. Gary will join the company on December 18 and report directly to Katerina Giannouka, incoming president, Asia Pacific. He will also be a member of the Asia Pacific Executive Committee. Based in the company's Shanghai office, Gary will be responsible for spearheading the company's hotel portfolio in China. Among his varied responsibilities - driving operational excellence to raise guest satisfaction levels and brand compliance, developin...
Carlson Rezidor Hotel Group Announces Four Senior Appointments in the Americas
Carlson Rezidor Hotel Group | November 1, 2017
(November 1, 2017) – Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel companies, today announced four senior appointments in the Americas across its Operations, Sales and Development teams. Aly El-Bassuni, senior vice president, Franchise Operations In this newly created role, El-Bassuni oversees all brands in the Americas and leads a newly restructured Operations team responsible for strengthening owner relations, driving performance, and bringing consistency to the go-to-market strategies for Carlson Rezidor. El-Bassuni is based in Minneapolis and reports to Ken Greene, president, Carlson Rezidor Ho...
Hospitality Management Corporation Names Adrienne Kaufmann Regional Director of Sales and Marketing
Hospitality Management Corporation (HMC) | November 1, 2017
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of Adrienne Kaufmann to HMC's corporate team. Kaufmann will report to HMC's VP of Sales and Marketing and be responsible for all top line revenue for a select group of HMC managed hotels, as well as oversee all sales and marketing efforts. She will also focus on increasing guest satisfaction, provide sales training, develop revenue opportunities and manage local initiatives to increase customer and brand awareness. The company continues its ongoing business expansion efforts and is made up of full service, c...
Wyndham Hotel Group Inks Deal with American Hotel Income Properties for 46 Hotels Across U.S.
American Hotel Investment Properties REIT LP | November 1, 2017
PHOENIX, Nov. 1, 2017 -- Wyndham Hotel Group – the hospitality giant with an unparalleled portfolio of more than 8,300 hotels globally – today announced an agreement with American Hotel Income Properties REIT Inc. (AHIP) to convert 44 existing hotels across the U.S. to Wyndham's Baymont Inn & Suites ®, Travelodge ® and Super 8 ® brands. Furthermore, AHIP has also newly acquired two additional hotels joining the Wyndham portfolio. All 46 hotels will become part of Wyndham's powerhouse global distribution network and award-winning loyalty program by the end of the year. The agreement boosts the company&...
What to Consider for Your New Hotel Website
Larry Mogelonsky | November 1, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Everyone knows you need a functional website, no matter the business or the locale. For hotels, most of us recognize that often a website may be a customer's first introduction to your property. As such, it should entice, educate and make them want to stay with you. Hence, for many GMs, one of the largest items on the 2017 marketing budget is likely the development of a new website, or at the very least a refurbishment of the current one to show newcomers that there's something new to get excited about. This can come in the form of new interfaces or layout schemes, pages, offers, ev...
Two of Mexico’s Premier Luxury Hotel Groups Trade Their Radios and Spreadsheets for a Technology Platform
ALICE | October 31, 2017
Puerto Vallarta Area, Mexico— Partner companies Tafer Hotels & Resorts and the Villa Group, representing two pioneering collections of luxury hotels and resorts in Mexico, have just introduced hospitality mobile wunderplatform ALICE to all fourteen of their distinct vacation properties. Overseeing these high-end collections to ensure that the millions of unique moving parts flow together seamlessly is Carlos Aquino, VP of Sales & Business Development, who was searching for better ways to connect his hotel departments and staff, and integrate the unique resorts with one another. "We're always on the lookout for opportunitie...
Hotel Equities Expands Executive Team with Four Key Appointments
otel Equities | October 31, 2017
ATLANTA, GA (October 31, 2017) – Recognizing a critical time of opportunity, Atlanta-based Hotel Equities (HE) named four hospitality industry veterans to expand its executive team and implement the firm's strategic growth. Hotel Equities named Bryan DeCort as Senior Vice President of Operations, Greg Presley as Vice President of Business Development, Patrick Trainor as Vice President of Projects and Facilities and Thomas Harrison as Regional Director of Sales. "Expansion of our executive leadership team is mission critical. We continue to invest in talent and infrastructure improvements throughout our disciplines," said Brad Rahi...
Wyndham Hotel Group Raises Trademark Hotel Collection Flag at Six Independent Hotels in the U.S.
Wyndham Hotel Group | October 31, 2017
PARSIPPANY, N.J., Oct. 31, 2017 -- Bolstering its portfolio of distinctive destinations across the U.S., hospitality powerhouse Wyndham Hotel Group is raising its Trademark Hotel Collection flag at six independent hotels in the U.S., introducing the soft brand to travelers in Southern California, upstate New York, Florida and North Dakota. With these newest additions, Trademark's global footprint expands to nearly 60 locations across four countries. Launched earlier this year, Trademark is a collection of upper-midscale-and-above hotels with fiercely independent spirit and individuality. It's the first soft brand geared to indep...
Carlson Rezidor Signs with GHV Hospitality India to Develop Radisson Mumbai Andheri MIDC in Maharashtra
Carlson Rezidor Hotel Group | October 31, 2017
NEW DELHI, INDIA (October 31, 2017) – Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, today announced the entry of its upscale hotel brand Radisson in Mumbai, Maharashtra with the signing of a 112-key hotel located in the Andheri suburb of the city. The signing of Radisson Mumbai Andheri MIDC, in the key, strategic city of Mumbai is set to accelerate Carlson Rezidor Hotel Group's overall growth and expansion plans in the country. The hotel is being developed in partnership with GHV Hospitality India Private Limited, and will be managed by Carlson Rezidor Hotel Group. "We are delighted to sign...
SpringHill Suites by Marriott Set to Open in Coralville, Iowa Led by General Manager Terri Alter
SpringHill Suites by Marriott | October 30, 2017
Coralville, IA – October 30, 2017 – Marriott International announced today that the SpringHill Suites by Marriott in Coralville, Iowa is scheduled to open this Tuesday, October 31, 2017. The 102-suite hotel, located at 1001 25th Avenue, will operate as a Marriott franchise, owned by Hotel 1001 Operations, Inc. and managed by Asset Management Services, Inc. The SpringHill Suites Coralville is located just 15 miles from The Eastern Iowa Airport – Cedar Rapids, and steps away from the Coral Ridge Mall. The hotel offers guests convenient access to the University of Iowa, Iowa Children's Museum and the Hawkeye Express Train...
Winegardner & Hammons Hotel Group Opens 171-Room AC Hotel in Downtown Cincinnati at The Banks
Winegardner & Hammons Hotel Group, LLC | October 30, 2017
CINCINNATI, Oct. 30, 2017 -- The AC Hotel Cincinnati at the Banks officially revealed its sophisticated European style today during a ribbon-cutting celebration attended by Mayor John Cranley, Hamilton CountyCommissioners and area business leaders. Situated across from the Great American Ball Park, the design-led property resides in The Banks development – a premier mixed-use office, retail and residential development that serves as home to the Cincinnati Reds, the Cincinnati Bengals, GE's Global Operations Headquarters and the National Underground Railroad Freedom Center. Located at 135 Joe Nuxhall Way, the hotel was develope...
HMC to Manage Newly-Opened Four Points by Sheraton Houston Intercontinental Airport
Hospitality Management Corporation (HMC) | October 30, 2017
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 123-room Four Points® by Sheraton in Houston, TX, to their portfolio of managed hotels. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. Ideally located just six miles from George Bush Intercontinental Airport and a shor...
