Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
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Operations
Dream Hotel Group Names Michel Serrano Chief Operations Officer, Asia Pacific
Dream Hotel Group | March 8, 2017
NEW YORK, NY (March 8, 2017) – Renowned hotel brand and management company Dream Hotel Group is pleased to announce the opening of its first international office in Bangkok – a milestone moment as the business continues to rapidly expand its footprint across the Asia Pacific region. Home to its Dream Hotels, Time Hotels, The Chatwal and Unscripted brands, Dream Hotel Group encompasses three business lines: Proprietary Brands, Hotel Management and Dining & Nightlife. In addition, Michel Serrano has been appointed as Chief Operations Officer, Asia Pacific, overseeing operations for Dream Hotel Group's regional office. Repo...
Maestro PMS Expands to Larger State of the Art Offices in Support of Unprecedented Client Growth
Maestro PMS | March 8, 2017
More Luxury Full Service Independent Operators Look To Maestro's Cloud & On-Premise Hotel Management Software; Expanding Professional Training and Service Teams Meet Demand from New Clients March 8, 2017 – Maestro PMS, the preferred cloud and on-premise PMS hotel management software solution for independent hotels, resorts, conference centers, and multi-property groups, completed its expansion to larger offices this week. Maestro's relocation, in a suburb of Toronto often touted as Silicon Valley North, was driven by its burgeoning client base and the need to house its increasing professional staff. Personalized client suppor...
sbe Appoints Chris Sariego as Vice President and General Manager of Delano South Beach and SLS Baha Mar
sbe | March 7, 2017
Hospitality Executive Joins sbe to Oversee Two Luxury Properties in Miami and The Bahamas NEW YORK, March 7, 2017 -- sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning hospitality venues globally, today announced that hospitality executive Chris Sariego is joining as Vice President and General Manager of Delano South Beach in Miami and SLS Baha Mar in The Bahamas. Sariego brings over two decades of experience in the hospitality industry. He has worked across the United States, Caribbean, South America and Europe. "Chris joins sbe with extensive experience in the luxury hospitality indus...
IHG Signs Eight New Holiday Inn & Holiday Inn Express Hotels to the Brand Family in Germany
IHG | March 7, 2017
Announcement, made at the International Hotel Investment Forum (IHIF), follows the news that IHG achieved record signings in 2016 and now has more than 100 hotels either in the pipeline or in operation in the market InterContinental Hotels Group (IHG®), one of the world's leading hotel companies, has today announced the signing of eight new hotels within the Holiday Inn® brand family in Germany. The announcement comes as IHG has recently reported a strong year for the market, and three consecutive record years of signings, including 17 hotels in 2016. One of the key drivers of IHG's success in the region has been working with ...
BENCHMARK® Names Todd Parmelee Vice President Food & Beverage
March 7, 2017
The Woodlands (Houston), Texas, March 2017 … BENCHMARK®, a global hospitality company, has named noted hospitality and restaurant executive, Todd Parmelee, vice president of food & beverage. In his new role, Mr. Parmelee will oversee the operations of all food and beverage departments for each of Benchmark's 70 properties within the expanding Benchmark Resorts & Hotels and Gemstone Collection portfolios. He comes to Benchmark's senior team with an exceptional background in food and beverage operations, entertainment, organizational leadership, technology, marketing and teambuilding. "Benchmark is expandin...
Hospitality Management Chantilly and Hyatt Enter Agreement for Management of New Hyatt Regency Chantilly
Hyatt Regency | March 6, 2017
The 210-room hotel will mark the eighth Hyatt-branded hotel and the fourth Hyatt Regency hotel in France and is expected to open in 2018 CHICAGO (March 6, 2017) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with Hospitality Management Chantilly for a Hyatt Regency hotel in Chantilly, France. The 210-room hotel will mark the eighth Hyatt-branded hotel and the fourth Hyatt Regency hotel in France. Hyatt Regency Chantilly is expected to open in 2018. "Hyatt Regency Chantilly is set to be an exciting development as we build on the strength of the Hyatt Regency brand...
Choice Hotels Appoints Dominic Dragisich as Chief Financial Officer
Choice Hotels | March 6, 2017
ROCKVILLE, Md., March 6, 2017 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, has appointed Dominic E. Dragisich to the position of chief financial officer, commencing March 6, 2017. Dragisich brings diverse and impressive experience in both finance and business administration to Choice, and will lead the company's financial strategy as well as play a key role in strategic corporate growth initiatives, with a focus on company performance and shareholder value. "Dominic's focus on implementing a best-in-class culture of operational excellence and engagement will help drive ou...
AccorHotels Enters Strategic JV Partnership with Rixos Hotels with Focus on Global Development in the Luxury Resort Segment
AccorHotels | March 6, 2017
AccorHotels and Rixos Hotels announce today a strategic partnership illustrating AccorHotels' strategy to expand its presence in the Upper Upscale/Luxury market, with a primary focus on developing global activities in the resort segment. Under a long-term joint venture, both parties intend to collaborate, develop and manage Rixos branded resorts & hotels worldwide. Upon closing, AccorHotels will own a 50% interest in the joint venture management company. Through this joint venture, AccorHotels will integrate in its network 15 iconic hotels that are ideally located in premium resort markets in Turkey, UAE, Egypt, Russia and Europe an...
Best Western’s Pipeline Nearing 500 Properties Worldwide
March 6, 2017
Berlin, Germany – March 6, 2017 – Best Western® Hotels & Resorts today revealed a development pipeline of close to 500 properties, placing a strong focus on key international markets.The company currently has 239 international locations underway and another 224 in North America – 60% of which are new-builds. "It is evident that Best Western continues to provide exceptional value to our owners and developers around the world, as we see interest in our diverse portfolio of brands continuing to grow," said Suzi Yoder, senior vice president of international operations for Best Western® Hotels & Resorts. "It...
FCS Partners with NEC Enterprise Solutions to Expand Hospitality Offering in EMEA
FCS | March 6, 2017
NEC's business partners and hotel customers enriched with access to world's leading hotel technology suite Hilversum, The Netherlands, March 6, 2017 — FCS Computer Systems (FCS) and NEC Enterprise Solutions EMEA (Europe, Middle East and Africa), both leading providers of advanced ICT solutions to the hospitality sector, have inked a partnership agreement that incorporates FCS solutions into the NEC Hospitality offering for the Hotel sector in EMEA. The FCS suite of hospitality interface and operational solutions, encompassing billing interface, voicemail, job dispatch, engineering, housekeeping, glitch management and more, are fu...
SHR Offers Enhanced Hotel Inventory Management with Expedia Product API
SHR | March 6, 2017
SHR becomes one of the first distribution providers to offer advanced API aimed at streamlining the hotel booking process HOUSTON, TEXAS March 6, 2017—SHR, developer of Windsurfer® CRS and TopSail™ IBE, has teamed with Expedia, Inc., the world's largest online travel company, to bring SHR's clients an additional tool to help create easier, more reliable booking experiences and truer inventory management—the Expedia Product Application Program Interface (API). SHR is one of Expedia's first integrated partners to offer this API to its clients. The creation and management of room inventory between a hotel, its distrib...
Hotel Equities Awards Brooke Stall General Manager of the Year at Annual Conference
Hotel Equities | March 3, 2017
Atlanta–March 3, 2017 – Atlanta-based Hotel Equities (HE) recently celebrated its most successful year to date at the firm's annual conference held in Atlanta. In 2016, the firm's hotels posted record performance in all key measurable areas. At the conference, Hotel Equities presented numerous awards for excellence in both leadership and results. The firm hailed outstanding achievements and honored top individuals and hotels. The Fairfield Inn & Suites by Marriott Gainesville, GA earned the Hotel of the Year award. The SpringHill Suites by Marriott Pensacola Beach earned the Revenue Generation Hotel of the Year. Individu...
BHG and AccorHotels Form Partnership for Accor to Manage 26 Hotels in Brazil
BHG | March 3, 2017
RIO DE JANEIRO -- March 3, 2017 -- Brazil Hospitality Group (BHG) and its shareholders - Funds managed by GP Investments and GTIS Partners - announce today an agreement with French group AccorHotels by means of which Accor will reflag and manage a portfolio of 26 hotels (4,400 rooms). AccorHotels will pay R$ 200 million for the transaction. BHG is the largest owner of hotel real estate in Brazil and the third largest hotel management company. As soon as the transaction is completed, BHG will maintain a leadership position as a hotel management company, operating 20 hotels with 3,700 rooms in all categories, including the management of M...
Hard Rock International in Partnership with Morris and Jingoli Families to Purchase Atlantic City’s Taj Mahal
Hard Rock International | March 2, 2017
ORLANDO, Fla., March 2, 2017 -- Hard Rock International unveils plans for Hard Rock Hotel & Casino Atlantic City. Today, Hard Rock and its partners announced they have reached a definitive agreement with a wholly-owned subsidiary of investor Carl Icahn to purchase Atlantic City's former Taj Mahal. Hard Rock International will be majority owner of the rebranded Hard Rock Hotel & Casino Atlantic City in partnership with the Morris and Jingoli families. The group will invest more than $300 million to purchase, substantially renovate and re-open the casino. "We are excited to be part of this revitalization of Atlantic City ...
Marriott International Appoints David Flueck as Senior Vice President, Loyalty
Marriott International, Inc. | March 1, 2017
Marriott International, Inc. (Nasdaq:MAR), today announced David Flueck has been appointed to the position of Senior Vice President, Loyalty. In addition to overseeing Marriott's award winning loyalty programs, Marriott Rewards, which includes The Ritz-Carlton Rewards, and Starwood Preferred Guest (SPG®), Flueck will provide global leadership and strategic direction for the future combined loyalty program. Flueck joined Marriott with the company's acquisition of Starwood Hotels and Resorts in September 2016 and served as Senior Vice President, Revenue Management and Starwood Preferred Guest. In his new role, Flueck will report to Ma...
The Need for Hotel Careers in the Face of the Gig Economy
Larry Mogelonsky | March 1, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) As the gig economy continues to take hold in various industries, it is also changing how we think about our chosen line of work. The 9-to-5 office is eroding while working from home and working when you want behaviors are gaining widespread acceptance. The impacts for hotels are manifold. At its core, this freelancer economy promotes a transient approach to wage earning. That is, you get exactly what you put into it and not a penny more. The more you work, the more money you make, with a few demand-based algorithms to keep rates attuned to market pressures. Further, there's little emotional...
FCS Computer Systems Relocates World Headquarters to Singapore
FCS | March 1, 2017
Rapid business growth worldwide prompts strategic move to capitalize on resources of global financial center Singapore – 1 March, 2017 – FCS Computer Systems (FCS), a leader in hospitality technology operations solutions and services, has announced the relocation of its global headquarters to Singapore. Situated at New Tech Park in Serangoon, the strategic location of the new FCS headquarters is expected to further expand the company's rapid business growth, enhance customer service and support for existing and new clients in the region, and create new global business opportunities for the company. "Known for its vibrant tec...
Aimbridge Hospitality Names Evan Danziger General Manager and Jennifer Wasserman Director of Sales and Marketing for The Statler
The Statler | February 28, 2017
DALLAS – The Statler, an iconic downtown Dallas hotel undergoing a $225 million redevelopment, announces it has named a General Manager and Director of Sales and Marketing. The boutique luxury hotel is set to open in late spring 2017. Aimbridge Hospitality, which manages The Statler, selected Evan Danziger as General Manager and Jennifer Wasserman as Director of Sales and Marketing. Evan Danziger joins The Statler with more than 13 years of experience in hotel management. Danziger previously served as General Manager at Embassy Suites Denver International Airport, Assistant General Manager at Embassy Suites Phoenix Scottsdale, Ope...
Dream Hotel Group Appoints Christian Glauser-Benz as Vice President of Development, Latin America & the Caribbean
Dream Hotel Group | February 28, 2017
NEW YORK, NY (February 28, 2017) – Renowned hotel brand and management company Dream Hotel Group is pleased to announce the appointment of Christian Glauser-Benz as Vice President of Development for Latin America and the Caribbean. Tapping into nearly 15 years of experience in hotel development and portfolio expansion, Glauser-Benz brings a wealth of knowledge and an extensive global network of relationships with real estate developers, capital groups and private investors to Dream Hotel Group. Home to its Dream Hotels, Time Hotels, The Chatwal and Unscripted Hotels brands, Dream Hotel Group encompasses three business lines: Propr...
Hard Rock International Partners with Seabank Group to Develop Hard Rock Hotel in Malta Slated for 2020 Opening
Hard Rock International | February 28, 2017
ORLANDO, Fla., Feb. 28, 2017 -- Hard Rock International announces plans to open its third European resort, following debuts in Ibiza and Tenerife. Projected to open in 2020, the seafront Hard Rock Hotel Malta will feature 370 rooms, including 110 suites offering balcony views. The upcoming project will be part of a new mix-used development called db City Centre, which includes a shopping mall, luxury residences and modern office spaces, in the highly sought after area of St. George's Bay, St. Julian's. Hard Rock Hotel Malta is being developed in collaboration with the Malta-based Seabank Group, a partner of Hard Rock for more th...
HeBS Digital Opens Singapore Office; Brings ‘Book Direct’ Footprint into Asia Pacific Region
HeBS Digital | February 27, 2017
New York -NY – February 27, 2017 – Off the heels of celebrating its 15-year anniversary, HeBS Digital, the firm that helps hoteliers drastically increase direct bookings and lower overall distribution costs by deploying industry best-of-breed digital technology, consulting and marketing, has expanded its Asia Pacific footprint with an office in Singapore. The office in Singapore is in addition to HeBS Digital's Australia and New Zealand office, which opened a year ago, and supports the firm's growth into the region, increasing its ability to help hoteliers in Asia Pacific invest smartly in their direct booking strategy, shif...
AccorHotels Appoints Maud Bailly Chief Digital Officer
AccorHotels | February 27, 2017
AccorHotels announces the appointment of Maud Bailly as Chief Digital Officer. Maud Bailly will thereby be head of the Digital, Distribution, Sales, and Information Systems, and will be a member of the Executive Committee of the company. This appointment will be effective as of April 3, 2017. On the occasion of this appointment, Sébastien Bazin, AccorHotels' CEO, has declared: "The areas that Maud will oversee are essential to the success of the Group. Her great knowledge of digital issues, her strong managerial dimension, as well as the richness and variety of her background will give a new impulse to our teams and will be sourc...
Corporate Governance in the Hospitality and Gaming Sectors in a Changing Political Landscape
Keith Kefgen | February 27, 2017
By: Keith Kefgen 2016 was a watershed year in corporate governance, with major initiatives in say-on-pay, share ownership requirements, director evaluation and transparency. The hospitality industry continues to make significant strides in each one of these areas. This year's study was different in that it included a number of international companies, and it was interesting to see how companies traded on the NYSE and NASDAQ compared to those on other exchanges. Suffice to say, good corporate governance is a global initiative and not necessarily led by US regulators. As with our previous studies, we examined and ranked companies in five ...
U.S. News & World Report Names BENCHMARK Properties To “Best Hotels List” for 2017
Villas of Grand Cypress | February 24, 2017
The Woodlands (Houston), Texas, February 2017 … BENCHMARK®, a global hospitality company, has announced that three of its luxury hotels and resorts have been named to the prestigious U.S. News & World Report "Best Hotels" list for 2017. Included were Villas of Grand Cypress, located in Orlando, Florida, and a member of Benchmark's Gemstone Collection brand, which placed in the Gold Badge Winners category as a Best Hotel in the United States. Also included were Mosaic Hotel, a Gemstone Collection-brand property located in Beverly Hills, California, that placed in the Silver Badge Category as a Best Hotel within its mar...
