Uncommon Hospitality to Open Boutique Hotel in Portland, Maine’s Historic West End District
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Agilysys Announces Availability of InfoGenesis™ Mobile v2.0
Agilysys | September 24, 2013
Mobile Point-of-Sale Solution Streamlines Service, Enhances Guest Satisfaction ALPHARETTA, GA. - Sept. 24, 2013 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced general availability of Agilysys InfoGenesis™ Mobile v2.0, a full-featured mobile point-of-sale application that integrates seamlessly with the Agilysys InfoGenesis POS system. The solution can be seen at Global Gaming Expo 2013 in Las Vegas. Built on Android, the world's most popular mobile platform, InfoGenesis Mobile is designed to streamline food and beverage service in propertie...
Nestor Marchand Named as Food & Beverage Director for the 408-key Turnberry Isle Miami in Florida
Turnberry Isle Miami | September 24, 2013
AVENTURA, Fla. (September 24, 2013) - Turnberry Isle Miami announces the appointment of Nestor Marchand as Food & Beverage Director for the legendary South Florida resort. Effective immediately, Marchand will be responsible for overseeing and managing Turnberry Isle Miami's acclaimed culinary program, which features an onsite chef's garden, catering and banquets, along with award-winning establishments including Celebrity Chef Michael Mina's BOURBON STEAK restaurant. "Nestor brings 20 years of experience working at four and five-star luxury hotels and has held coveted positions at a variety of properties and dining venues," said Pai...
The Village at Squaw Valley Selects Percipia Networks for New Installation
Percipia Networks | September 24, 2013
[Chicago, Ill.] September 24, 2013 - Having recently completing a $2.7 million renovation, The Village at Squaw Valley continues to enhance its luxury mountain property with the new installation of telephony software by Percipia Networks. The popular mountain destination deployed Percipia Networks' Parallax software with XML applications, providing unique IP phone applications for their impressive 300 condominium suites. "The installation of Percipia software has greatly enhanced our guest experience by allowing our front desk to quickly and easily set reliable wake up calls for our guests and by enabling our housekeeping department to ...
John Trudeau Appointed General Manager for Two Bunch Palms Spa Resort in Desert Hot Springs, CA
Two Bunch Palms Spa Resort | September 24, 2013
Greater Palms Springs, CA - September 24, 2013 - John Trudeau, recently joined Two Bunch Palms Spa Resort, the legendary adult resort and spa known for its restorative hot springs, as its General Manager. A seasoned hotelier with more than 18 years of experience, John previously served as the Hotel Manager & Director of Operations for the Noble House's Riviera Resort in Palm Springs. John grew up in the mid-west and graduated from Purdue University in 1993 with a degree in Organizational Leadership and Supervision. He spent the next 4 years fulfilling his passion for cooking and working in various kitchens as he worked his way up to...
Pegasus Solutions Reports Global Leisure Rates Surged by +4.2% in August
Pegasus Solutions | September 24, 2013
Corporate Travel Bookings and Rates Maintain Generally Positive Year-to-date Gains DALLAS (September 24, 2013) – Rates paid for leisure hotel stays grew by +4.2% over 2012 in August, according to Pegasus Solutions, the world's largest processor of electronic hotel transactions. While leisure booking volumes fell just short of 2012 levels, the corporate market maintained enough productivity to post positive year-to-date gains in both bookings and rates over the prior year. Leisure data, drawn from bookings made through online channels, showed leisure bookings were within -0.2% of August 2012. Year-to-date, bookings in the channel incre...
Foster Burnett Joins Valencia Group as Area Director of Operations
Valencia Group | September 24, 2013
HOUSTON, TX - September 24, 2013 - Foster Burnett brings more than 25 years of hospitality industry experience to his new role as Area Director of Operations for Valencia Group, an award-winning, Texas-based hotel development and management company. In his new role, Burnett will be overseeing property level operations in addition to supporting the central reservations office and projects related to pre-opening for Valencia Group's newest hotels: : Hotel Sorella Country Club Plaza in Kansas City, MO and Lone Star Court at The Domain in Austin, TX. Both properties are slated to debut in November 2013. According to Valencia Group's Vice Pr...
Michael Bonsor Named Hotel Manager at Rosewood London Opening Next Month in Circa 1914 Building
Rosewood London | September 24, 2013
September 24, 2013 - Michael Bonsor has been appointed Hotel Manager at Rosewood London. The transformed 1914 Edwardian, Grade II-listed building on High Holborn, with its wrought-iron gates, tranquil private courtyard and the grand Pavonazzo marble staircase rising over seven storeys, opens its doors on 15 October 2013. With more than 15 years hotel management experience in the luxury segment, Michael started his career at Four Seasons in several North American locations, in particular with the opening of the Michelin-starred restaurant L'Atelier de Joel Robuchon at the Four Seasons in New York as Director of Restaurants. Prior to join...
Borgata Hotel Casino & Spa Selects Infor Hospitality
Borgata Hotel Casino & Spa | September 24, 2013
NEW YORK - Sep 23, 2013- Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Borgata Hotel Casino & Spa, in in Atlantic City, has selected Infor Hospitality to help create a more efficient time and attendance management system. Infor Time and Attendance for Casinos and Infor Workforce Performance will help the organization to reduce payroll costs, automate pay rules, and provide clear visibility into every aspect of labor. News Points: "From full-service hotels, to gaming, to alternative lodging, specialized applications from Infor Hospitality give our customers the dep...
The 212-room Courtyard Montreal Downtown/Centre-Ville Opens This Week in Quebec, Canada
Courtyard by Marriott | September 24, 2013
Montreal, Quebec - Sept 24, 2013 - Courtyard by Marriott is rolling out its innovative lobby and room design in Montreal, Quebec. This is the newest Courtyard in the area featuring the Refreshing Business lobby environment, where guests can enjoy an open and flexible space. Along with media pods, Wi-Fi and a variety of seating zones, the redefined space is ideal for everything from pop-up meetings to social gatherings. Scheduled to open this Thursday, September 26, 2013, the 212-room Courtyard Montreal Downtown/Centre-Ville also offers a refreshing and stylish room design that helps guests stay connected, productive and comfortable. Tho...
FRHI Promotes Key Leaders in the Americas; Adds New Vice President of Food and Beverage
FRHI Hotels & Resorts | September 24, 2013
TORONTO, September 24, 2013 - FRHI Hotels & Resorts (FRHI), the parent company of Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissôtel Hotels & Resorts, has promoted two senior executives along with appointing a new Vice President of Food and Beverage for the Americas region. These strategic moves follow FRHI's recent regional realignment and are intended to maximize performance and provide dedicated support to the company's regional hotel portfolio. "We have added a very seasoned and dynamic group of executives to our Americas region; individuals who will help us achieve our long term objectives and maximi...
ZDirect’s New Guest Dashboard Making Satisfaction, Sentiment Analysis a Snap
ZDirect | September 24, 2013
At a glance, hoteliers can see exactly what customers like or don't like about their facility, services, amenities and staff using Big Data that captures top sentiment [HALLANDALE BEACH, FL- SEPTEMBER 24, 2013] - What do guests think about the cleanliness of your hotel bathrooms, the atmosphere in your restaurant or the friendliness of your staff? A new Guest Dashboard from ZDirect will let hoteliers know exactly how they measure up, and the data is presented in a visual format that is fresh and engaging. ZDirect's patent-pending guest sentiment analysis engine helps hoteliers make sense of the massive amount of guest feedback and data ...
Marcus Hotels & Resorts Appoints Joseph Khairallah as COO & Jeff Peterson as VP of Operations
Marcus Hotels & Resorts | September 24, 2013
MILWAUKEE - September 24, 2013 - Marcus® Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), today announced that Joseph Khairallah has been appointed chief operating officer and Jeff Peterson has joined the company as vice president of operations. A seasoned hospitality veteran, Khairallah began a 30-year career with Hyatt Hotels in 1983 at the Grand Hyatt New York in New York, N.Y. and has worked in various locations and roles for the global hospitality company. In his most recent role as vice president of rooms, spa and security for Hyatt Americas Group, Khairallah supported 383 hotels and was directly responsibl...
Top 5 Marketing Must Haves Any Hotel Can Afford
Lodging Interactive | September 24, 2013
Lodging Interactive identifies the Top 5 digital marketing programs that hoteliers can affordably add to their 2014 budgets and remain competitive PARSIPPANY, N.J. - SEPT. 24, 2012 - Just because a hotel may not have a $50,000+ marketing budget, it doesn't mean that its marketing department can't compete effectively and build a strategic plan that includes website updates, guest reviews, mobile marketing, social media monitoring and management, and reputation management. For a small investment, Lodging Interactive, a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, can cos...
Ann Arbor’s 225-room Holiday Inn Near the University of Michigan Completes Extensive Renovation
the Holiday Inn Near University of Michigan | September 24, 2013
ANN ARBOR, Mich. (Sept. 24, 2013) - For the first time, visitors and guests will get a glimpse inside the completely renovated Holiday Inn Near the University of Michigan (hiannarbor.com). A north-side landmark since 1971, hotel staff is thrilled to welcome the community with a grand-reopening that reveals the $5 million, yearlong renovation, which included an overhaul all guest rooms and public spaces, as well as Guy Hollerin's, renamed Guy Hollerin's Ann Arbor Bar & Grill. "Our guests - especially our regulars - are excited to see the final results of this renovation," said Joe Sefcovic, general manager of the Holiday Inn Near the...
SAI’s SynergyMMS Selected by Starwood Vacation Ownership for Enhanced Asset Management & Maintenance
Systems Associates Inc. | September 24, 2013
The software as a service solution will extend the lifecycle of property equipment and villa appliances, and reduce costs for timeshare owners BOWLING GREEN, OHIO - SEPTEMBER 24, 2013 - As a preferred vendor of Starwood Hotels & Resorts Worldwide Inc. (NYSE: HOT), Systems Associates Inc. has been selected by Starwood Vacation Ownership Inc. (SVO) to implement its SynergyMMS maintenance management solution at all villa resort properties. This initiative was recently rolled out in Hawaii at The Westin Ka'anapali Ocean Resort Villas on the island of Maui and The Westin Princeville Ocean Resort Villas on Kaua'i. Sixteen resorts - with a...
Rob Koger – Putting the Whole Story Into Perspective / Jim Butler
Loews Regency Hotel | September 24, 2013
For the most recent update on this topic, click here ByJim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 24 September 2013 Since August 2011, HotelLawyer.com has been following some of the significant events in the unfolding story of surrounding Robert T. Koger and his fraudulent schemes. But yesterday (September 19, 2013), Jason Freed of Hotel News Now published a great article that provides a more comprehensive timeline and overview, and puts together the whole story from many parts of this fascinating tale. I highly reccomend it. I was pleased to be interviewed by Jason to provide some back...
HMC Selected to Manage New-Build 83-room Microtel Inn & Suites by Wyndham in Pleasanton, Texas
Hospitality Management Corporation (HMC) | September 24, 2013
Dallas, TX, September 23, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Pleasanton, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham will have a total of 83 guest rooms and is to be completed by early December 2013. Some of the Hotel ame...
HeBS Digital Honored with Five Travel Weekly Magellan Awards, Including Two Gold & Three Silver
HeBS Digital | September 24, 2013
HeBS Digital won a grand total of five 2013 Travel Weekly Magellan Awards, including two Gold Magellan Awards for website design and three silver Magellan Awards for its social media digital technology applications and multichannel digital marketing campaigns. New York, NY - September 24, 2013 - HeBS Digital announced that it has won five 2013 Travel Weekly Magellan Awards for its innovative and industry-leading website design, digital technology applications, and multichannel marketing campaigns. The firm received two Gold Awards and three Silver Awards in the Hospitality Marketing category. HeBS Digital received the following 2013 Tra...
Home2 Suites by Hilton Brand Debuts in Canada; West Edmonton, Alberta Hotel to Open in Summer 2014
Home2 Suites by Hilton | September 24, 2013
EDMONTON, Alta. and MCLEAN, Va. - September 23, 2013 - Home2 Suites by Hilton, Hilton Worldwide's award-winning mid-tier, all-suite hotel brand, recently celebrated a major milestone in its expansion plan with the first steel studs going up for the Home2Suites by Hilton West Edmonton. The hotel, owned and managed by SilverBirch Hotels & Resorts, is set for completion in summer 2014. This will be the brand's first hotel in Canada. In line with Home2 Suites' innovative approach, the Home2 Suites Edmonton will utilize pre-fabricated structural steel studs for the building's framework instead of the traditional wood frame structure. "Th...
Nobody Asked Me, But… No. 110; Still Undistinguishable and Undistinguished by Stanley Turkel
Stanley Turkel, CMHS, ISHC | September 23, 2013
Hotel History: George Charles Boldt (1851-1916); My New Book; Quote of the Month By Stanley Turkel, CMHS, ISHC 1. Still Undistinguishable and Undistinguished For many years, I have been a critic of hotel guestroom design because most chain hotel rooms are undistinguishable from the competition. I am reminded of this truism every time I look at the excellent photographs on the Hotel Chatter website. If there was no identifying caption, you could not tell if you are looking at a Marriott, Westin, Wyndham, Sheraton, Hilton, Radisson, Hyatt or InterContinental Hotel. 2. Hotel History: George Charles Boldt (1851-1916) In its December 6, 191...
Christopher Pageaud Named Food & Beverage Director for the 805-room Fairmont San Jose in California
Fairmont San Jose | September 23, 2013
SAN JOSE, CA, September 23, 2013 -The Fairmont San Jose, an 805-room luxury hotel in the heart of Silicon Valley, proudly announces the appointment of Christopher Pageaud as Food & Beverage Director. Pageaud, who after 10 years of working at sister Fairmont properties officially began his new appointment in April of this year. During his tenure at The Fairmont San Francisco as Food & Beverage Manager, Christopher oversaw 200 colleagues and was applauded for garnering revenue increases of 7% YOY. Prior to this post, he spent a number of years at The Fairmont Scottsdale Princess, where he held progressive positions including Direc...
$85 Million Renovation Complete for the Novotel New York Times Square
Novotel | September 23, 2013
(New York, NY) September 23, 2013 – Today, after 3 months of complete renovation, this emblematic Times Square hotel has been turned into respite for contemporary travelers. Thanks to its original Supernova restaurant experience, the stunning terrace and striking state-of-the-art design touches, this property reflects how innovation is at the heart of Accor's midscale founder brand and how it strengthens its development. A Novotel flagship with a "made in Broadway" design Novotel New York Times Square is unveiling a dramatic renovation of its centrally-located address. More metamorphosis than mere makeover, this property is the first ...
The 274-suite NIZUC Resort & Spa Opens in Mexico; Formerly a Private Mexican Presidential Retreat
NIZUC Resort & Spa | September 23, 2013
PUNTA NIZUC, CANCUN, MEXICO – Located just ten minutes from Cancun International Airport, NIZUC Resort & Spa is Mexico's newest luxury resort offering in a unique, untapped area of the Yucatan Peninsula. The secluded and pristine Punta Nizuc, formerly a private Mexican presidential retreat, is home to the 29-acre, 274-suite resort, which features six restaurants, three lounges, a distinctive 30,000 square-foot spa, and one of Mexico's most thoughtfully-developed children and teen facilities. The exclusive location offers a stark change in atmosphere from other spots in Cancun, making it ideal for adults and families seeking a resp...
Developers Revealed for Boomerang Lodge Redevelopment Hotel in Aspen, Colorado
BuildCentral | September 23, 2013
Hotel-Online and BuildCentral Add/Update 145 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. September 23, 2013 - Hotel-Online and BuildCentral have added or updated 145 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: La Quinta Inn & Suites (College Station, TX) Philadelphia Avenue Hotel (Ocean City, MD) 233...
