Uncommon Hospitality to Open Boutique Hotel in Portland, Maine’s Historic West End District
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AAA Parking Returns To Doral
AAA Parking | November 10, 2013
November 11, 2013 - Miami, FL - AAA Parking announced today that the company will return to operate parking services at Trump National Doral, part of the prestigious Trump Hotel Collection. The property was purchased in 2012 by the polarizing and globally-famous real estate magnate, Donald Trump. Trump National Doral is currently undergoing an epic $250 million renovation that includes a Gil Hanse redesign of the resorts five golf courses on the property's 700+ acres of prime Miami real estate. One of those courses, the renowned "Blue Monster", plays host to the PGA Tour annually. The resort's renovations are expected to be complete in...
Four Points by Sheraton BWI Airport Seeking Property Manager After Renovations
BuildCentral | November 10, 2013
Hotel-Online and BuildCentral Have Updated 170 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. November 11, 2013 - Hotel-Online and BuildCentral have reported 170 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Ale House Inn (Portsmouth, NH) Hotel Duval (Tallahassee, FL) Sheraton Lisle-Chicago Hotel & Executive Me...
The Major Mistake that Most Hotels Make
Jean Francois Mourier | November 8, 2013
By Jean Francois Mourier Today, hoteliers know that it is imperative to have a booking engine in your property's corporate website; if you don't, your property would be losing out on bookings, and relying solely on the (costly) OTAs to gain bookings through the online channel. But now there is a new update to a property's booking engine that all hotels MUST have, or else they are losing out on valuable online revenue and falling behind the competition: a mobile-compatible booking engine. Now, you may be thinking: "But I already have a mobile booking engine. When you go to my site on my iPhone, I can see the booking engine. Problem solve...
Curious About Londoners Travel Search & Booking Behaviors? Here’s an Infographic
nSight | November 8, 2013
To introduce the power of travel intent analytics, nSight took a deep dive into London's travel search and booking behavior for the first half of the year. London generated 5.5% of global searches and 4.7% of global bookings. The average time spent researching a trip or the "search window" was 23 days, 2 days shy of the 21-day booking window. Of the 10 Persona Clusters defined by over 100 demographic, psychographic and behavior attributes, the Self-Seeker Persona generated 27.9% of bookings into London. Learn more and view the infographic at www.nsightfortravel.com/news/blog. ...
The Boston Harbor Hotel Welcomes Stephen Johnston as Managing Director and General Manager
the Boston Harbor Hotel | November 8, 2013
Boston, MA - November 8, 2013 - The Boston Harbor Hotel is pleased to announce the appointment of Stephen Johnston as its new Managing Director and General Manager. With over 29 years of hospitality experience and broad operational knowledge, Johnston brings a wealth of industry expertise to his role and to the team at the Boston Harbor Hotel. "I look forward to continuing to build upon the culture of award-winning service that has made the Boston Harbor Hotel a truly distinguished Hotel in the city of Boston for nearly three decades," states Johnston. Stephen Johnston joined Pyramid Hotel Group in 2011 when he was selected to manage th...
The 212-room Crowne Plaza® Lansing West Opens in Michigan Following Conversion Renovations
November 8, 2013
ATLANTA - November 8, 2013 – InterContinental Hotels Group (IHG®) announces the opening of the Crowne Plaza® Lansing West hotel following conversion renovations to the guest rooms, reception and entrances, funded by the hotel's ownership. Located at 925 South Creyts Rd. and just off of Interstate 496, the five-story hotel is surrounded by tranquil green spaces and close to a variety of shopping centers and local attractions. This Lansing hotel is conveniently accessible to Michigan State University, the Michigan State Capitol Building, the Wharton Center for the Performing Arts, as well as the General Motors – Lansing Delta Townsh...
Red Lion Board Approves Multi-Pronged Growth Strategy; Aims to Balance Franchising with Investments
Red Lion Hotels Corporation | November 8, 2013
SPOKANE, Wash., Nov. 8, 2013 -- Red Lion Hotels Corporation (NYSE: RLH) today announced its Board of Directors unanimously has approved a new multi-pronged growth strategy that will allow the company to refine its owned hotel portfolio and place greater emphasis on franchising and development in major Western U.S. markets. "Throughout the economic downturn that impacted the entire hospitality industry, the Board of Directors and management team of Red Lion Hotels have executed a focused approach to improve our operations, increase our financial flexibility and position the company to benefit when markets recovered," said Interim Preside...
Carlson Rezidor Honors K.B. Kachru with President’s Award & Names Kartik Sahoo Employee of the Year
Carlson Rezidor Hotel Group | November 8, 2013
Singapore (8 November, 2013) - Carlson Rezidor Hotel Group, one of the world's largest and most dynamic hotel groups, honored its top performing employees and hotels, in celebration of their extraordinary contributions and creation of bright spots for customers and guests. The awards ceremony was held at the group's annual Asia Pacific General Managers Conference 2013 at Radisson Blu Cebu, witnessed by more than 150 general managers and senior executives from Asia Pacific, US and Europe. "Congratulations to all award winners, whose achievements will inspire us to give our best in whatever we do. With over 170 hotels in operation and und...
LWH Hotels Names Marcus Mueller, GM of Luxe Rodeo Drive Hotel, as 2013 General Manager of the Year
LWH Hotels | November 8, 2013
LOS ANGELES, CA (November 8, 2013) - Recipient of the prestigious LWH Hotels 2013 General Manager of the Year award, Marcus Mueller, general manager of Luxe Rodeo Drive Hotel, was recognized for his exemplary leadership, exceptional service, guest feedback and outstanding community and staff relations.? It is awarded annually to a selected LWH Hotels' general manager, against stringent criteria. "We are proud to honor Marcus as this year's LWH Hotels' General Manager of the Year that recognizes his dedication to service at Luxe Rodeo Drive Hotel in Beverly Hills," said Efrem Harkham, founder and chairman of LWH Hotels. "His sixth sense ...
NewcrestImage Completes Acquisition of 22 Hotels From La Quinta Inns & Suites
NewcrestImage | November 8, 2013
NewcrestImage has successfully closed the second phase of the 22-hotel portfolio acquisition from La Quinta Inns & Suites comprising of 2,210 rooms. Earlier this year, in July, 14 of the 22 hotels were acquired, with the remaining eight hotels closing November 5. . These eight hotels are located in Florida, Missouri, Tennessee, and Texas. St Louis, MO - Airport St Louis, MO - Maryland Heights Knoxville, TN Houston, TX - East Houston, TX - Medical Texas City, TX Grand Prairie, TX Tallahassee, FL NewcrestImage has sold the majority of the portfolio in smaller chunks to individual owners, leaving five hotels for NewcrestImage...
Hotel Equities Promotes Jeff Shockley to Vice President of Acquisitions, Financial Analysis
Hotel Equities (HE) | November 8, 2013
ATLANTA (November 8, 2013) - Hotel Equities (www.hotelequities.com) recently promoted Jeff Shockley to the position of Vice President of Acquisitions and Financial Analysis. Mr. Shockley's responsibilities at the hotel development and management company include working as a member of the firm's Development Team with responsibility for the growth of third party management contracts, while he continues to lead the Financial Analysis Department of the organization. "Jeff brings over twenty years of leadership experience in hotel operations as well as property, asset, and financial management to his new development role," said Brad Rahinsky...
Kirsten Ponza Named Executive Chef at Chaminade Resort & Spa, a Benchmark Resort in Santa Cruz, CA
Chaminade Resort & Spa | November 8, 2013
The Woodlands (Houston), Texas, November 8, 2013 - Benchmark Hospitality International, a leading U.S.-based hospitality management company, has named Kirsten Ponza executive chef for Chaminade Resort & Spa, a Benchmark Resort® located in Santa Cruz overlooking scenic Monterey Bay. Kevin Herbst, Benchmark's general manager at the resort, made the announcement. "I am so pleased to announce Kirsten's promotion to executive chef," said Mr. Herbst. "She brings incredible talent and spirit to her new and well-deserved position here at Chaminade, and we're anticipating great things originating in the resort's kitchens. We congratulate Ki...
IHM&RS Launch: Kaba Announces Flexible Online Lock Platform
Kaba, Saflok, ILCO | November 8, 2013
Kaba's Saflok Online Lock System Delivers Greater Security and Guest Convenience at Historic Properties At IHM&RS come to booth 2902 to learn more about Kaba's Online Locking System. MONTREAL, QC, CANADA - November 8, 2013 - Kaba, provider of Saflok™ and ILCO™ electronic locks will announce its new Wi-Fi communications backbone for online hotel locks at IHM&RS, November 9 - 12 in New York. Kaba's Saflok online lock system increases security and guest convenience. The system uses Zigbee communication from locks but Wi-Fi communication from Kaba's Messenger™ gateways. This enables hotels to realize the benefits of Zigbee onl...
Sheraton® Hotels & Resorts Turns to Eleven for Latest Brand Update
Eleven | November 8, 2013
As a preferred provider, Eleven stepped up when Link@Sheraton™ required a refresh 11/8/13, Portland, Ore. – In partnership with Eleven, Sheraton® Hotels and Resorts recently updated the brand standards of their signature lobby computers, Link@Sheraton. With guest experience top of mind, the upgrade included the migration to Windows 8, deployment of Lenovo touch-screen computers, customization with Sheraton-selected applications, and a new desktop design. Sheraton Hotels originally chose Eleven as a preferred provider in 2005 when Link@Sheraton was first implemented to create a social and welcoming environment in each hotel lobby. T...
The Bricton Group to Manage Holiday Inn Express & Suites-Big Dip Waterpark & Conference Center in MI
the Bricton Group | November 8, 2013
Chicago, IL (November 8, 2013) - The Bricton Group, Inc., a Chicago based hotel investment and management company, was awarded the management assignment for the Holiday Inn Express & Suites-Big Dip Waterpark and Conference Center located at 6569 Clay Avenue SW in Grand Rapids, MI. "We are excited to announce the addition of the Holiday Inn Express Grand Rapids-South to our management portfolio and expanding our footprint further into Michigan," said Edward Doherty, President of The Bricton Group. "The ownership and staff have been great to work with and we look forward to the continued success of the asset as a staple in the Grand R...
Educational Institute’s Certified Hospitality Instructor (CHI) Undergoes Major Revision
the American Hotel & Lodging Educational Institute | November 8, 2013
Orlando, Florida, November 2013-The American Hotel & Lodging Educational Institute (EI) has revised its Certified Hospitality Instructor (CHI) designation to bring the study materials in line with its new high school curriculum, as well as to make preparing for the certification exam more convenient and flexible for teachers. Professional certification has become a requirement for many secondary school teachers and workforce instructors. The Certified Hospitality Instructor (CHI) provides teachers in secondary school hospitality classes and workforce development programs with a solid foundation of hospitality knowledge and skills, s...
Benchmark Hospitality International Named a “Best Place to Work” in Houston
Benchmark Hospitality International | November 8, 2013
The Woodlands (Houston), Texas, November 2013 ... Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has been named one of Houston's Best Places To Work by the Houston Business Journal. "We are very pleased to receive this honored designation as a Best Place to Work in the Houston area," said Alex Cabañas, President of Benchmark Hospitality. "The fact that this award was initiated and supported by our employees is particularly gratifying. A positive, forward-thinking and innovative workplace environment is important to each of us at Benchmark. In addition to the satisfying emotional benefits, th...
HRI Lodging & Carey Watermark Complete Upgrade of Hilton Garden Inn New Orleans French Quarter/CBD
HRI Lodging | November 8, 2013
New Orleans, LA (November 8, 2013) - HRI Lodging, as Operator, and Carey Watermark Investors Incorporated (CWI), as Owner, have completed a $3.5 million renovation of the Hilton Garden Inn New Orleans French Quarter/CBD, announced Gary Gutierrez, president of HRI Lodging. "It is encouraging that we have a great partner in CWI who continues to show confidence in the New Orleans market," said Gutierrez. "The renovation positions the hotel to take advantage of the high demand generated by the multitude of annual special events in the city." CWI completed a joint venture investment of approximately $22.8 million in the hotel in June, 2012. ...
Playa Hotels & Resorts Opens the 619-room Hyatt Ziva Los Cabos on the Sea of Cortes in Mexico
Hyatt Ziva | November 8, 2013
CHICAGO (November 8, 2013) – Hyatt Hotels Corporation (NYSE: H) and Playa Hotels & Resorts B.V. (Playa) today announce the opening of Hyatt Ziva Los Cabos, the first Hyatt-branded all-inclusive resort. Located on the spectacular beachfront on the Sea of Cortes in Los Cabos, Mexico, Hyatt Ziva Los Cabos sets the stage to create unforgettable moments that delight, surprise and foster personal connections and stories among groups, families, friends, and soon-to-be friends. Hyatt Ziva Los Cabos guests will also experience Hyatt's authentic hospitality. Hyatt is known as a leader in customer service, accommodations, and convention and ...
Pool Lift Litigation Proliferates. Why Enterprise-Wide Compliance is the Best Solution
JMBM | November 8, 2013
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 8 November 2013 It has been almost a year since the Department of Justice's ADA requirement for fixed or permanent pool lifts in "places of public accommodation" has been in effect. Now a fact (and cost) of doing business in the hospitality industry, many of our clients and friends in the industry are asking, "what's the result of all this activity, what's going on now?" Well, after all the lobbying, education, handwringing, headaches, counseling, and expense, we can say .... things went pretty much as predicted: Many hotel owners complied...
The Deadwood Mountain Grand, a Holiday Inn Resort in SD, Opens Following $50 Million Renovation
the Holiday Inn Resort brand | November 8, 2013
ATLANTA, Nov. 8, 2013 -- InterContinental Hotels Group (IHG) today announced the opening of the Deadwood Mountain Grand, a Holiday Inn Resort(R) hotel located in Deadwood, S.D. The opening follows an approximately $50 million renovation by the ownership to the sprawling over 245,000 sq. feet property. "The Holiday Inn Resort brand continues to grow in key vacation destinations, and we are thrilled to welcome this property into the Holiday Inn(R) Brand Family," said Heather Balsley, senior vice president, Americas Holiday Inn Brand Family. "The brand is one guests have come to know and trust, aimed at providing family vacation experience...
Rajawali Group and Starwood to Develop The St. Regis Jakarta in Indonesia, Slated to Open in 2016
Rajawali Group | November 8, 2013
JAKARTA, Indonesia - November 8, 2013 - Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) and Rajawali Group, one of the largest investment companies in Indonesia, today announce the groundbreaking of The St. Regis Jakarta in Indonesia's dynamic capital. Set to open in 2016, the all-suite hotel brings the St. Regis brand's enduring legacy of uncompromising luxury and sophisticated service to Jakarta, elevating the city's ultra-luxury hospitality offerings in a mixed-use development. Located in Jakarta's central business district along Jalan Gatot Subroto, near Jakarta's Sudirman Central Business District and the Mega Kuningan are...
Hyatt Unveils Two New All Inclusive Brands: Hyatt Ziva and Hyatt Zilara
Hyatt Hotels Corporation | November 8, 2013
CHICAGO (November 8, 2013) – Today Hyatt Hotels Corporation (NYSE: H) introduced its Hyatt Ziva and Hyatt Zilara all inclusive resort brands and unveiled the brand logos and signature elements of the guest experience. The launch marks Hyatt's entry into the fast growing all inclusive segment and offers Hyatt an opportunity to redefine the category using its distinctive approach to guest listening and innovation. The new brands are launching in the important Latin American market, where Hyatt has been expanding its brand presence. The first two resorts to debut under the Hyatt Ziva and Hyatt Zilara brands are owned and managed by Playa...
Marriott Signs Letter of Intent to Acquire Protea Hotel Group’s Hotel Operations and Brands
Marriott International, Inc. | November 8, 2013
Bethesda, Md., Nov. 8, 2013 – Marriott International, Inc. (NASDAQ: MAR) today said it has signed a letter of intent with Protea Hospitality Holdings of Cape Town, South Africa to acquire Protea Hotels' brands and its management business that operates or franchises 116 hotels across three brands with 10,184 rooms in South Africa and six other Sub-Saharan African countries. The transaction would nearly double Marriott's distribution in Africa to more than 23,000 rooms, and would also provide Marriott with a proven operational platform and leadership team to accelerate Marriott's expansion plans and solidify its leadership position in t...