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Franchise Agreements 2013 – Key Issues: What The Name Says About Your Property
The Miller Law Group, P.C. | November 8, 2013
by Mitch Miller, Miller Law Group, P.C. Introduction When acquiring a hotel, a franchise agreement is one of the most important agreements that will affect the long term success of the hotel investment. Which brand? There is no standard answer. The unique factors of your project (location, facility, competition, market dynamics, costs of operation, etc.) must be matched to the brand(s) that best satisfies the criteria. Usually, all other factors being comparable, I will recommend the brand that will deliver the best rate. If fair share of market can be realized, then the brand delivering the highest average rate will maximize both reven...
It’s Time to Upgrade Your Timex to Add USB Charging for ALL Mobile Devices
Hotel Technologies | November 8, 2013
The new Timex T1308G from Hotel Technologies not only sets the time itself, but it now includes both USB and MP3 line-in for playing and charging all generation appliances VISIT HOTEL TECHNOLOGIES IN BOOTH #2720 AT IHMRS RAHWAY, N.J. (NOVEMBER 8, 2013) - Hotel Technologies continues to make a difference to travelers with its Timex alarm clock radios. Ideal for properties of all segments, the newest Timex hotel unit features both a USB port and MP3 player auxiliary input to enable guests to charge and play music from a variety of mobile devices. To aid hoteliers with time management, the clock on the T1308G automatically updates itself f...
Guests Stream Music in Style with New Bluetooth NFC In-Room Products from Hotel Technologies
Hotel Technologies | November 8, 2013
To enable guests to feel even more at home, Hotel Technologies is unveiling an FM Stereo Alarm Clock Radio and a Stereo Speaker System with Speakerphone; both use NFC to stream music from guests' Bluetooth-enabled devices and both feature USB Charging VISIT HOTEL TECHNOLOGIES IN BOOTH #2720 AT IHMRS RAHWAY, N.J. (NOVEMBER 8, 2013) - Travelers aren't just bringing mobile devices to your hotel, they are packing Bluetooth®-enabled smartphones and tablets with the ability to stream their music wirelessly for more personalized in-room entertainment. Today, Hotel Technologies is introducing two stylish iHome® audio solutions that enable hot...
Pricing in a Social World by Kelly A McGuire, PhD and Breffni M Noone, PhD
SAS | November 7, 2013
The price transparency afforded by the advent of the OTAs changed the way that hotels think about pricing. Social media and online reviews are driving the next major shift in pricing - value transparency. Consumers now have easy access to detailed consumer opinion, along with price, through review sites, OTAs and even hotel websites. In order to continue to price effectively, revenue managers need to understand how consumers are using this user generated content (UGC) with price, to make a hotel purchase decision. To help hotel managers understand how value transparency will impact their pricing and positioning strategies, we conducted ...
Cruise Inn, an Alternative for the Outdoor Hospitality Industry Launches
Cruise Inn | November 6, 2013
Scott Anderson Appointed President and CEO November 6, 2013. Coral Springs, Florida - A group of experienced hospitality professionals recently joined together to launch Cruise Inn, an alternative for the independent RV Park owner in the outdoor hospitality industry. The brand provides membership opportunities to RV Park and campground owners and developers. Through this new and innovative offering, Cruise Inn will help its members increase their ROI through guest satisfaction, revenue/yield management, loyalty programs, multiple booking channels and effective sales. "The Cruise Inn brand is perfectly timed to launch in an industry whe...
Shelborne Wyndham Grand South Beach to Open this Winter in Florida Following $150 Million Renovation
Shelborne Wyndham Grant South Beach | November 6, 2013
MIAMI BEACH, Fla. (November 6, 2013) - As an ever-popular resort destination, South Beach serves as one of America's cultural epicenters where art, fashion and entertainment collide. One of its quintessential historic properties, Shelborne, will pay homage to the heyday of Miami's chic past when it reopens its doors this Winter 2013/2014 as Shelborne Wyndham Grand South Beach, after having undergone a $150 million, complete revitalization and redesign to restore its original glamour with a modern sensibility catering to today's sophisticated traveler. Originally opened in 1940 and designed by Art Deco architect Igor Polevitsky, the reso...
Grace D. Miane Named as General Manager for Residence Inn Dana Point San Juan Capistrano, California
the Residence Inn Dana Point San Juan Capistrano | November 6, 2013
SAN JUAN CAPISTRANO, Calif., Nov. 6, 2013 -- Continuing its tradition of excellence, the Residence Inn Dana Point San Juan Capistrano hotel is proud to announce its new general manager. Grace D. Miane has taken over at one of the premier hotels in San Juan Capistrano. Miane has a long track record of successes and innovations, working with Marriott for the last 14 years at properties with more than 100 rooms. "I am excited to return to California not only to work at this state-of-the-art, custom-built Residence Inn by Marriott but also to rejoin family and friends," Miane said. "The hotel had a very successful opening in 2012 and enjoys...
Parks Hospitality Group to Open a 120-room SpringHill Suites by Marriott in Wilmington, NC in 2015
SpringHill Suites by Marriott | November 6, 2013
WILMINGTON, N.C., Nov. 6, 2013 -- Parks Hospitality Group, a Cary, North Carolina based hotel ownership and management corporation announced plans to open a SpringHill Suites by Marriott in Wilmington, North Carolina in early 2015. The SpringHill Suites Wilmington/Mayfaire will be located at 1011 Military Cutoff Road in Wilmington's popular Mayfaire Town Center area. The hotel will feature 120 spacious suites, 1,200 square feet of meeting space, full-service bar and much more. The hotel will operate under a Marriott franchise agreement and will be owned and operated by Parks Hospitality Group. "We are very excited to partner with Marrio...
Lodging Econometrics Reports Q3 2013 US Construction Pipeline Growth Continues at a Modest Pace
Lodging Econometrics | November 6, 2013
Growth in the Pipeline remains sluggish and is likely to continue that way at least thru early 2014 as ongoing political and economic uncertainty continue to affect developer sentiment. As of Q3 2013 the Total Construction Pipeline stands at 2,819 Projects/ 358,691 Rooms, a year-over-year (YOY) increase of just 2% by projects and 5% by rooms. Hotels Under Construction have uptrended for nine quarters and are now at 710 Projects/ 92,065 Rooms, a YOY increase of 27% for Projects and 30% for Rooms. Totals for Hotels Scheduled to Start in the Next 12 Months have increased off the bottom established in Q2 2012 and stand at 1,008 Projects/ 12...
Brighton Management Selected to Manage the 285-room Ventura Beach Marriott in California
Brighton Management | November 6, 2013
IRVINE, Calif., Nov. 6, 2013 -- Brighton Management is pleased to announce today the addition of the Ventura Beach Marriott Hotel, its 35th hotel under management. We are very excited to extend our Marriott brand with a full service addition to our other Marriott line-up, including Marriott Residence Inn, Marriott Courtyard, and Fairfield Inn. We now offer the full spectrum of Marriott products to our guests and their families as well as the astute business traveler. With 285 rooms, the beautiful Ventura Beach Marriott is just 200 steps from the Pacific Ocean; adjacent to San Buenaventura State Beach, with a spectacular outdoor terrace,...
George Schnepp Named as Executive Chef for the 365-key Westin Buckhead Atlanta in Georgia
the Westin Buckhead Atlanta | November 6, 2013
ATLANTA - November 6, 2013 - Westin Buckhead Atlanta appointed George Schnepp as the hotel's new Executive Chef. With more than eight years of experience in the hospitality industry, five of those with Starwood Hotels & Resorts, Schnepp will oversee daily operations of Westin Buckhead's banquets and catering for the hotel's 30,000 square-feet of flexible meeting space areas and ballrooms. Growing up in Kentucky, Schnepp was immersed in Southern culture, but influenced by his mother's Thai cooking. Schnepp, a self-proclaimed gourmand with a taste for ethnic flavors, will expand on Westin Buckhead's Southern-inspired cuisine with a bl...
Radisson Launches the Hotel Industry’s First Mobile Game to Simulate Real-Life Hotel Management
November 6, 2013
November 6, 2013 - Radisson® has taken the combination of hotel and technology to the next level with the recent launch of its new mobile game, Rad Hotel by Radisson. The interactive application challenges players to design and operate simulated hotels using the brand's Yes I Can!SM service culture to further generate guest satisfaction and ultimately grow their business. Rad Hotel by Radisson is the first of its kind allowing players to recognize and create solutions for tough, service-focused challenges that hotel operators face on any given day. Rad Hotel by Radisson was designed to challenge players to manage the fast-paced operati...
Financing a Hotel Product Improvement Plan (‘PIP’) in Today’s Market
HREC | November 6, 2013
by Scott Kaniewski The major hotel franchise companies are making a concerted effort to engage with their franchisees to make improvements to their hotels in an attempt complete the PIPs that were delayed by the 2008-2010 recession. New brand standards in today's market typically include popular lifestyle lobbies, as well as improvements to guestrooms and bathrooms. These efforts are consistent with similar strategies in past cycles whereby franchisors are using the current improvements in the market to upgrade their product and improve their competitive position with the consumer. What does this mean to an owner? Recession weary owners...
Key Issues For the Owner To Consider When Seeking a CMBS Loan
The Miller Law Group, P.C. | November 6, 2013
by Mitch Miller, Miller Law Group, P.C. Introduction Commercially Backed Securitized Loans (CMBS) also known as conduit loans have advantages and disadvantages. Many of the disadvantages derive from the lender's inherent purpose of originating the loan to resell it as part of a large pool of loans (in a trust) to secondary investors seeking a diversified yield oriented investment. The nature of the offering in the secondary market creates structural limitations on the flexibility of the loan terms, the ability to prepay the loan, and many administrative provisions that are often not included in a conventional loan transaction. However, ...
Jerry Parquette Appointed Food and Beverage Director for B Resort in Lake Buena Vista, Florida
November 6, 2013
LAKE BUENA VISTA, FL (November 6, 2013) - Jerry Parquette has been named the Food and Beverage Director of the B Resort, located in the Walt Disney World® Resort, scheduled to debut early 2014. In his new role, Parquette will be responsible for overseeing all food and beverage operations at the new lifestyle resort in Lake Buena Vista, including the resort's signature restaurant, American Q, the brainchild of acclaimed New York City restaurateur Jeffrey Chodorow of China Grill Management, offering guests an innovative culinary experience that will redefine classic American barbeque. In addition, he will be overseeing the Pickup - a coo...
Convenience Shops: Cash-flowing Amenity Creep
Laurel A. Keller of Hotel & Leisure Advisors | November 6, 2013
By Laurel A. Keller, as originally published by Hotel News Now As a hospitality consultant, I have the opportunity to visit hundreds of hotels and resorts each year as part of hotel appraisal and feasibility study assignments. Recently, I've noted that limited-service hotels are adding miniature versions of the gift shops once spotted only in the lobbies of full-service and select-service hotels. My research indicates these "convenience shops" typically generate a small profit, are preferred by guests (as opposed to vending machines) and have future growth potential. By all indications, these little shops have earned their roughly 100 s...
CERN Nuclear Research Facility Installs Kaba RFID Locks to Secure All Hotels
Kaba, Saflok, ILCO | November 6, 2013
At IHM&RS Visit Kaba in Booth #2902 November 9 – 12 Jacob K. Javits Center, NYC CERN Implements Kaba 790 Locks on Guest Rooms at 3 Hotels and Back-of-House Areas So Physicists from 20 Countries Can Concentrate on Science MONTREAL, QC, CANADA - November 6, 2013 - Kaba, provider of Saflok™ and ILCO™ electronic locks, announced the European Organization for Nuclear Research (CERN) in Geneva, Switzerland, installed the ILCO 790 RFID lock system for its 3 hotels and 40 staff and common-area access points. Click here for information on Kaba electronic locks. CERN is the world's largest particle physics laboratory. Its guests and sta...
Fabio Boschero Appointed as Executive Chef for the 485-room Hilton São Paulo Morumbi in Brazil
November 6, 2013
SÃO PAULO - November 6, 2013 - Hilton São Paulo Morumbi announces the return of Fabio Boschero, this time, as executive chef. Boschero, who started his career with Hilton Worldwide as executive sous chef at Hilton São Paulo Morumbi in 2006, will lead the new menu design for all culinary options at Hilton São Paulo Morumbi: Canvas Bar & Restaurant, Sol & Sombra Restaurant, Caffe Cino and in-room dining. With more than 15 years of experience, Boschero most recently served as executive chef at Hilton Curaçao since 2010, where he developed a close relationship with local producers and introduced the concept of organic dining at...
NAVIS Launches REACH; Advanced CRM Database Marketing System for Hotels and Resorts
NAVIS | November 6, 2013
NAVIS REACH: Powerful CRM Marketing System Enables Hotel and Resort Operators to Combine Information from Multiple Systems to Create Effective Revenue-Generating Email Campaigns and Verify Results in Real Time Bend, OR - November 6, 2013 - NAVIS, the leading reservation sales system provider for the hotel, resort and rental markets, announced the launch of its new NAVIS REACH data marketing CRM solution. NAVIS REACH is an easy-to-use CRM tool that enables lodging operators to increase revenue by combining data from separate systems to create and execute targeted, effective email campaigns, and track results in real time. Click here to l...
San Juan Marriott in Puerto Rico Welcomes Joaquin Cruz as Director of Sales and Marketing
the San Juan Marriott Resort & Stellaris Casino | November 6, 2013
SAN JUAN, PUERTO RICO - November 6, 2013 - The San Juan Marriott Resort & Stellaris Casino has appointed Joaquin Cruz as director of sales and marketing, bringing his career full circle as his first Marriott position began in 1998 as a sales manager at the San Juan Marriott. Cruz will be responsible for developing and implementing the property's sales strategies, leading staff marketing and communications activities, and maximizing revenue generation. "We are delighted to have Joaquin back at the San Juan Marriott, now in the role of director of sales and marketing. He brings a wealth of knowledge and experience in marketing and wit...
Crestline Hotels & Resorts to Manage the 272-room Hilton Atlanta Northeast in Georgia
Crestline Hotels & Resorts LLC | November 6, 2013
FAIRFAX, Va., Nov. 5, 2013 -- Crestline Hotels & Resorts LLC today announced it has assumed management of the Hilton Atlanta Northeast--Crestline's fourth full service hotel in the Atlanta market. The 272 guestroom, full-service hotel was recently purchased by ASAP International Holdings, Inc. (OTCQB:ASAE) and will undergo product renovations and improvements in the coming months. "We are delighted to select Crestline Hotels & Resorts as our manager for this property. The Hilton Atlanta Northeast is just one block away from our recently acquired Atlanta Marriott Norcross hotel. There are many opportunities to create synergies wh...
Hotel Technologies Unveiling One-Stop Charge-and-Play Audio Solution at IHMRS
Hotel Technologies | November 6, 2013
Today virtually all smartphones and tablets can charge and play on the iHome HDL99! Featuring universal USB charging + Lightning Connector + 30-Pin Connector VISIT HOTEL TECHNOLOGIES IN BOOTH #2720 AT IHMRS RAHWAY, N.J. (NOVEMBER 6, 2013) - Today Hotel Technologies is introducing a new iHome® audio solution for hotels that can accommodate the charging and playing of all 6.5 billion mobile devices in the marketplace. The new iHome HDL99 can accommodate virtually all iPhone/iPad/iPod models PLUS Android, Blackberry and Windows phone/tablet devices. The iHome HDL99 is on display in Booth No. 2720 at the International Hotel/Motel & Res...
Warmbrodt Hotel Investments Announces Sale of the Red Roof Inn in Flint, MI
Warmbrodt Hotel Investments | November 6, 2013
Warmbrodt Hotel Investments announced today they closed the sale of the Red Roof Inn Flint. The 107 room property, built in 1974, was sold on behalf of the institutional owner for an undisclosed price. The purchaser will retain the Red Roof Inn franchise and renovate the property to new NextGen standards. "The Detroit area has seen a resurgence in real estate investment over the past 24 months. Healthy cash flow is being purchased at nearly the same metrics as the rest of the country," said Zane Varvel, Vice-President of WHI. "The property was purchased with all cash, showing the willingness of the investment community to take risk in D...
Educational Institute Updates Responsible Alcohol Service Training Program
the American Hotel & Lodging Educational Institute | November 6, 2013
Orlando, Florida, November 2013-The American Hotel & Lodging Educational Institute (EI) has revised its responsible alcohol service seminar, Controlling Alcohol Risks Effectively® (CARE), with new and expanded content, additional activities and discussion questions, updated instructor materials with a new, easy-to-use format, and a new training DVD that was filmed at the Wyndham Grand Orlando Resort Bonnet Creek in Lake Buena Vista, Florida. The new DVD features several new training scenarios as well as updated versions of alcohol service scenarios presented in the earlier version. Other updates to the program include more detailed...
