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TSA Solutions Expands Operations into the Americas, Appoints 2 Senior Executives to Management Team
TSA Solutions | October 15, 2013
Leading provider of revenue enhancing solutions for the global hospitality market taps hotel industry veterans to head up new Americas operation SINGAPORE AND MINNEAPOLIS, MINN. - OCTOBER 15, 2013 - TSA Solutions, a leading global provider of measurable and sustainable revenue performance enhancing solutions for the hospitality industry, today announces its expansion into the Americas market with the appointment of two senior executives to its management team. Hospitality industry veterans Klaus Kohlmayr and Steve Green have been named Chief Commercial Officer and Director of Business Development, Americas, respectively, and will head u...
Erich D. Hosbach Named as Director of Sales & Marketing for The Graham Georgetown in Washington, DC
The Graham Georgetown | October 15, 2013
WASHINGTON, DC - Octover 15, 2013 - The Graham Georgetown, DC's newest boutique hotel centrally located in historic Georgetown, today announced the appointment of Erich Hosbach as Director of Sales & Marketing. Hosbach will apply his over 25 years of hospitality management experience to all aspects of the sales and marketing effort in the intimate luxury hotel. Hosbach is a seasoned international public relations, marketing, sales and event management executive. He has perfected his craft working with diverse luxury brands such as Mandarin Oriental Hotel Group and Starwood Hotels & Resorts World Wide as well as DC's legendary Ha...
PolyU Study Finds Travel Magazines Critical to Image Projection for DMOs
PolyU's School of Hotel and Tourism Management | October 15, 2013
15 October 2013 - Destination marketing organisations should pay careful attention to the ways in which Chinese travel magazines portray destination attributes and images according to Professor Cathy Hsu of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-author. In a recently published research article they show that these magazines are more likely to project images associated with leisure and culture than physical features, atmosphere or political environment. Having analysed magazine content in relation to six outbound destinations, the researchers note that reporting on Japan, Taiwan...
Groupize Launches Groups and Meetings Booking Engine at IMEX America
Groupize | October 15, 2013
Company Offers Powerful Tool for Hotels to Transact with Organizers of Groups and Meetings Las Vegas, NV, October 15, 2013 - Groupize today unveiled their Groups and Meetings Booking Engine at IMEX America. Groupize Live is a streamlined shopping and lead management system designed for hotel chains and independent properties to capture and convert their online groups and meetings requests. The cloud based solution allows for end to end management of a group from online shopping to initial reservation, as well as communicating with the planner and contracting to check-in, therefore automating all of the tasks involved in planning and boo...
TripAdvisor Names Hot New Hotels Across The Globe; Lists 33 Recently Opened Hotels in 18 Countries
TripAdvisor | October 15, 2013
NEWTON, Mass., Oct.15, 2013 -- TripAdvisor ® , the world's largest travel site*, today announced its inaugural list of Hot New Hotels. Recognizing 33 hotels in 18 countries worldwide that opened within the last year(1), these properties have provided guests with memorable experiences and have earned a minimum of four out of five bubble rating on TripAdvisor. "TripAdvisor has identified the new hotels that have made lasting impressions on our community since opening their doors," said Barbara Messing, chief marketing officer at TripAdvisor. "Whether traveling internationally or close to home, we encourage travelers to check out, or 'che...
The 96-suite SpringHill Suites Jackson North/Ridgeland to Open Later this Month in Mississippi
SpringHill Suites by Marriott | October 15, 2013
Owned by Township Hospitality Partners and Managed by Kana Hotel Group Ridgeland, Mississippi - October 15, 2013 - The 96-suite SpringHill Suites by Marriott in Ridgeland, Mississippi is scheduled to open later this month. Located at 121 Southtowne Avenue, the SpringHill Suites Jackson North/Ridgeland will operate as a Marriott franchise, owned by Township Hospitality Partners, LLC and managed by Kana Hotel Group of Knoxville, Tennessee. Located in The Township at Colony Park and 17 miles from Jackson-Medgar Wiley Evers International Airport, the hotel offers guests convenient access to Renaissance at Colony Park, Jackson Convention Com...
The SpeedRFP Network Launches at IMEX America 2013
Elite Meetings International | October 14, 2013
SpeedRFP's 72,000 Buyer Members Can Now Access Over 10,000 Hotels that Focus on Group Business - Directly, Easily and in One Place Las Vegas, October 14, 2013-SpeedRFP, the leading cloud-based, request-for-proposal (RFP) system, launched the SpeedRFP Network, a new portal for hotels around the world focused on group business. The SpeedRFP electronic proposal system currently serves 72,000 buyers, who can repurpose proposals on any SpeedRFP-enabled site. The SpeedRFP Network was developed in response to a chorus of requests from these buyers, who asked for the convenience of researching and submitting RFPs on a single site. Kelly Foy, CE...
Carlson Rezidor to Develop the 138-room Radisson Blu Hotel, Algiers Hydra to Open Q1 2015 in Algiers
Carlson Rezidor Hotel Group | October 14, 2013
October 14, 2013 - Carlson Rezidor, one of the largest and most dynamic hotel groups worldwide, announces their very first project in Algeria: The Radisson Blu Hotel, Algiers Hydra featuring 138 guest rooms is scheduled to open in Q1 2015. "We are delighted to arrive in Algeria – a country with considerable growth potential where we aim to further strengthen the presence of our core brands Radisson Blu and Park Inn by Radisson", said Wolfgang M. Neumann, President & CEO of Rezidor. The signing also underlines the importance Africa has for Carlson Rezidor as a key development market: All across the continent the group operates and ...
Jaime Mackillop Promoted to Spa Director of The Spa at Omni Mount Washington Resort in New Hampshire
Omni Mount Washington Resort | October 14, 2013
BRETTON WOODS, NH (October 14, 2013) - Omni Mount Washington Resort in Bretton Woods, New Hampshire, has announced the promotion of Jaime MacKillop to Spa Director of The Spa. MacKillop is responsible for all operations of the 25,000-square-foot spa, including marketing, staff management, finances, and creating new signature spa treatments, services and packages inspired by local ingredients and the pristine beauty of the White Mountain National Forest. "We're always pleased to promote management from within, and there is no one more deserving than Jaime to oversee one of our most popular amenities," said Stephen Hilliard, Managing Dire...
Northview Hotel Group & Affiliate of Oaktree Capital Management Acquire the Bethesda Marriott in MD
Northview Hotel Group | October 14, 2013
BETHESDA, Md. - October 14, 2013 - A partnership of Northview Hotel Group and an affiliate of Oaktree Capital Management, L.P. has acquired the Bethesda Marriott Hotel at Pooks Hill Road, Bethesda, MD. The Bethesda Marriott is a full-service 407-key hotel located adjacent to Rockville Pike, approximately nine miles north of Washington D.C. and close to downtown Bethesda, the National Institute of Health, and Walter Reed Medical Center. The Hotel features a 180-seat three-meal restaurant, 19,000 square feet of meeting space, and indoor and outdoor pools. Marriott Hotels & Resorts manages the Hotel under a long-term management contrac...
Nobody Asked Me, But… No. 112; Hotel History: The Drake Hotel in New York
Stanley Turkel, CMHS, ISHC | October 14, 2013
Marriott CEO Tells U.S. Congress: Get Back to Work; New York Investigating Airbnb and HomeAway; Quote of the Month; My New Book By Stanley Turkel, CMHS, ISHC 1. Hotel History: The Drake Hotel in New York On a front page story in the Metropolitan section (October 6, 2013), the New York Times reported "Harry Macklowe Gambles Again: A developer known for wild swings of fortune builds a Park Avenue apartment tower a quarter-mile high." On the site of the old Drake Hotel (demolished in 2007), Macklowe is building a luxurious apartment building which, upon completion, will be, at 1,398 feet the tallest residential tower in the Western Hemisp...
Industry Preview: Customer Engagement Technology World (CETW) 2013
Customer Engagement Technology World (CETW) | October 14, 2013
By Lawrence Dvorchik,General Manager & Chief Content Officer, Customer Engagement Technology World What can you expect at Customer Engagement Technology World (CETW) this year? You'll be interested in hearing from South by Southwest (SXSW) Events' Scott Wilcox, a member of the Board of Directors for SXSW and their Director of Technology, about how they create communities through myriad technologies, including mobile apps, digital signage, social media, kiosks, Wi-Fi, streaming, RFID, QR codes, and a host of custom software. A big theme of the event is Customer Engagement Must Be 360 Degrees, 365 Days a Year, an issue that Dunkin' D...
Laurus Corporation Acquires the 146-room Hilton Garden Inn Philadelphia/Ft. Washington in PA
Laurus Corporation | October 14, 2013
PHILADELPHIA, Oct. 14, 2013 -- Laurus Corporation, a U.S.-based private real estate investment and development firm, has completed the acquisition of the Hilton Garden Inn located in Fort Washington, Pennsylvania. Situated 20 miles north of downtown Philadelphia, the six-story hotel features 146 guestrooms, an indoor swimming pool, business center, guest laundry facility, the brand's signature restaurant and bar and three meeting facilities totaling 3,350 square feet. The Hilton Garden Inn is positioned adjacent to the Fort Washington Office Park which consists of nearly six million square feet of Class-A office space, housing more than...
Travel Agent Use of GDS Growing More Than Any Other Booking Channel
TravelClick | October 14, 2013
Study Finds that More Travel Agents are Using GDS and Booking Promotional Rates And Will Actively Book Away from Hotels Not in Parity NEW YORK – October 14, 2013 – A recent study of more than 650 agents from 34 countries found that travel agents are using Global Distribution Systems (GDS) more than ever before. The 2013 Bi-Annual Global travel agent GDS Study, conducted by market research firm Phoenix Marketing International in partnership with TravelClick, surveyed travel agents worldwide that use Amadeus, Galileo, Sabre and Worldspan. The GDS is one of only two channels that travel agents are using more than in the past, with the ...
Charmaine Dixson-Lane Named Director of Catering for GA’s Holiday Inn & Suites Atlanta Airport-North
Holiday Inn & Suites Atlanta Airport-North | October 14, 2013
ATLANTA, GA. - October 14, 2013 - Charmaine Dixson-Lane has been named Director Of Catering at the Holiday Inn & Suites Atlanta Airport-North, a 330-room full service hotel located near Hartsfield-Jackson International Airport in Atlanta, GA. Charmaine, having worked for Full Service and Resort hotels across the United States, Mexico and the Caribbean, will lead the hotel's marquee Catering department. "Charmaine is a great addition to our Catering Team," said Robert Holsten, Executive Vice President Of Operations, First Call Hospitality, Inc., which manages the Holiday Inn & Suites. "We have already established and differentiat...
Benchmark Hospitality International Appoints Andrew Finn as Vice President, Group Sales
October 14, 2013
The Woodlands (Houston), Texas, October 14, 2013 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Andrew (Andy) Finn vice president, group sales. Ted Davis, chief marketing officer, made the announcement. Mr. Finn will be based in Benchmark's Home Office in The Woodlands, Texas, near Houston. "It is a pleasure to welcome Andy to Benchmark Hospitality International," said Mr. Davis. "He is the first to serve in this new position, and comes extremely well qualified to further develop and grow Benchmark's relationships and business volume within the group meetings market." Andy Finn br...
Gateway Hospitality Installs hotel ServicePro in 18 Hotels, Automates Maintenance, Guest Service
Gateway Hospitality Group | October 14, 2013
Multi-Flag Operator Extends Trusted Vendor Relationship with hotel SystemsPro; Centralizes Maintenance, Guest Requests on Mobile hotel ServicePro Cloud System for Hilton, Hyatt, Choice Brands October 14, 2013 - hotel SystemsPro - a leading provider of ASP-based, enterprise hotel sales software, maintenance automation and guest service solutions - announced Gateway Hospitality Group will implement hotel ServicePro in its 18 properties. hotel ServicePro is an economical maintenance solution that preserves asset value and improves guest service. It automates communication, scheduling, and tracking of tasks that include maintenance and sa...
New Owner For SpringHill Suites Portland Hillsboro
BuildCentral | October 14, 2013
Hotel-Online and BuildCentral Have Updated 176 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. October 14, 2013 - Hotel-Online and BuildCentral have reported 176 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: The Queen & Crescent Hotel (New Orleans, LA) Value Place Fort Myers East (Fort Myers, FL) Doubletree Hot...
Banyan Investment Hires Terry Hitt as GM for 254-room Aloft Hotel to Open in Atlanta, GA in Q1 2014
October 14, 2013
Names Tonya Graham as Director of Sales & Communication & Bryan Johns as Operations Manager October 14, 2013 - Georgia's first Aloft hotel continues to progress towards an opening during the first quarter of 2014 with Banyan Investment Group filling three of the hotel's key executive positions -- Terry Hitt as General Manager; Tonya Graham as Director of Sales & Communication; and Bryan Johns as Operations Manager. More than $25 million in renovations are proceeding on the 10-story, 254-room property, which is located in downtown Atlanta on Baker Street adjacent to the Atlanta Merchandise Mart. Hitt has more than 15 years of...
Eric Favre Appointed as Managing Director of The Alpina Gstaad in Switzerland
The Alpina Gstaad | October 14, 2013
Gstaad, Switzerland, October 14, 2013 - Eric Favre, a distinguished hotelier with 30 years of experience at luxury properties in Europe, Southeast Asia and Africa, has been named the new Managing Director of The Alpina Gstaad, the first luxury hotel to open in the Swiss Alpine resort in 100 years. Niklaus J. Leuenberger, who served as Managing Director of the hotel during its crucial pre-opening and launch phases and was responsible for its management and operation for its first year, completed the hand over to Mr. Favre on October 1, 2013. Prior to joining The Alpina Gstaad, Mr. Favre was General Manager of the Djibouti Palace Kempinsk...
Lisa Ares Named as Director of Operations for The 805-room Fairmont San Jose Hotel in California
Fairmont San Jose | October 14, 2013
SAN JOSE, CA, October 14, 2013 - The Fairmont San Jose, an 805-room luxury hotel in the heart of Silicon Valley, proudly announces the appointment of Lisa Ares as Director of Operations. Ms. Ares, who after 14 years of working at sister Fairmont properties, officially began her new appointment last month. During her last post at the storied Fairmont Royal York (Toronto, Canada), where she served as Rooms Division Director, Lisa oversaw more than 400 colleagues and was responsible for the operation and management of the 1,365-room legacy property. Prior, she spent a number of years at sister properties including The Fairmont Hotel Vancou...
Corinthia Hotels Appoints Roderick Micallef as Vice-President of Operations
Corinthia Hotels | October 14, 2013
14th October 2013 - Luxury brand Corinthia Hotels announces the appointment of Roderick Micallef as Vice-President of Operations for its hotels in Malta and mainland Europe. Roderick returns to the company's head office from Portugal, where he was the General Manager of the Corinthia Hotel Lisbon. In his new role, Roderick will drive strategies to maximize profitability and quality in the hotels' Craftsmanship of Care guest services offering. During his time in Lisbon, Roderick established the Corinthia Hotel among the leading hotels in Portugal, outpacing competition and firmly entrenching the hotel's positioning in the upscale leisure...
Aimbridge Hospitality Selected to Manage the 410-room Wyndham San Antonio Riverwalk Hotel in Texas
Aimbridge Hospitality | October 14, 2013
DALLAS (October 14, 2013) - Aimbridge Hospitality is pleased to announce that it has been selected to manage the Wyndham Riverwalk Hotel in San Antonio, Texas. Formerly a Crowne Plaza, the hotel is conveniently located along the historic Riverwalk and is just minutes from San Antonio's top attractions, including the Alamo, Sea World, the San Antonio Zoo, the AT&T Center, El Mercado Marketplace and the San Antonio Convention Center. The Wyndham San Antonio Riverwalk represents the second Wyndham property and the thirty sixth Wyndham Hotels and Resorts property in Aimbridge Hospitality's portfolio. The 21-story, 410 guestroom Wyndham ...
BK-Investments & Waterford Hotel Group Open Residence Inn by Marriott at Chicopee Crossing in MA
Waterford Hotel Group | October 14, 2013
CHICOPEE, MA (October 14, 2013) --- A ribbon cutting ceremony was held recently to mark the opening of the new Residence Inn by Marriott in Chicopee. A distinguished group of dignitaries, including State Senator James Welch and State Representative Michael Finn, joined hotel ownership and Waterford Hotel Group representatives at the ceremony to officially introduce the new hotel. Located at 500 Memorial Drive, the hotel is owned by BK-Investments, will operate as a Marriott franchise, and will be managed by Waterford Hotel Group of Waterford, Connecticut. Front Row (L to R): William Sullivan, Senior Vice President, PeoplesBank; Hershal ...
