Four Trends for Beyond Revenge Travel 2.0
Larry and Adam Mogelonsky | March 2nd, 2022
Although Pre-Pandemic Profitability Will Remain Elusive, the Industry Will Make Strides Toward Recovery in 2022
Fran Worrall | January 5th, 2022
Can Hotels Cement Their Place in the New Remote Working Culture?
JLL | September 17, 2020
Hotels have long been hives of remote working, from business travellers sending emails after meetings nearby to more recently, coworking spaces in communal areas attracting a new generation of digital nomads. Now, with fewer guests staying overnight, some hotel groups are homing in on remote workers by offering bedrooms as makeshift daytime offices. The work-from-hotel model, driven by major operators such as Accor, targets local workers seeking out a better balance between work and home life – or simply a change of scenery after months of working from home. In the Netherlands, a range of hotel rooms are available through one websi...
Contactless Technologies Gaining Traction in Travel and Tourism Industry, Says GlobalData
GlobalData | September 17, 2020
The COVID-19 pandemic has brought the travel and tourism industry to a near standstill with prolonged lockdowns. Now that government authorities across several countries have relaxed air travel restrictions, airports and hotels are trying to re-build confidence in travelers. Against the backdrop, contactless technologies are proving to be a game changer for the industry, says GlobalData, a leading data and analytics company. Sneha Nigade, Disruptive Tech Analyst at GlobalData, comments: “The COVID-19 pandemic became a wakeup call for the travel and tourism industry to accelerate investments in contactless technologies like biometric chec...
Lessons From Disaster: COVID-19 and Chinese Hotels
PolyU’s School of Hotel and Tourism Management | September 17, 2020
Few industries have suffered more from the COVID-19 than hospitality and tourism, and China’s hotel sector has many lessons to learn. In a thought-provoking exploratory study published recently, Dr Fei Hao, Dr Qu Xiao and Dean Kaye Chon of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University cast light on the fundamental impact of COVID-19 on the sector, and propose strategies for Chinese hotel firms to overcome their current difficulties and emerge ever stronger. First and hardest hit by the devastating impact of COVID-19, Chinese hotels now have the chance to lead the global sector out of crisis and in...
MMGY Global’s Latest Traveler Research Shows a Significant Jump in Confidence in the Safety of Domestic Travel
MMGY Travel Intelligence | September 17, 2020
KANSAS CITY, MO (September 17, 2020) – MMGY Global has announced the latest findings from MMGY Travel Intelligence's Travel Intentions Pulse Survey Wave VIII (TIPS) and MMGY Global’s Travel Safety Barometer, which are designed to track how COVID-19 is impacting travelers’ attitudes, perceptions, and behaviors. As we near the end of a summer where domestic road trips were the preferred way to vacation, despite COVID hot spots also continuing to pop up around the country, perceptions of safety for domestic travel, transportation, lodging and even business travel are at their highest since the start of the pandemic. “We’re seeing this...
5 Key Points on Europe Hotel Performance, 10 September
STR | September 15, 2020
Knowing you might not have time to watch our full webinars, we are pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in Europe as well as our latest forecast updates. How does Europe compare to other regions in the recovery cycle? China hit a 69.4% occupancy level on 18 August, the highest level during the time of the pandemic. Since that date, however, China has started to fall back a bit. During the first weekend of September (4-6 September), the market posted 57.6%, 57.5% and 57.9% occupancy levels, respectively. Europe saw its lowest occupancy level during the firs...
Restaurant Owners and Operators Are Invited to Take Free COVID-19 Restaurant Safety Training Course
The City of Miami | September 11, 2020
MIAMI (Sept. 11, 2020) – The City of Miami, Miami's Downtown Development Authority (DDA), and the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU) are encouraging local restaurant owners to sign up for a new one-hour health and safety course. Created by culinary educators and professionals, the course focuses on reducing and preventing the spread of COVID-19 through health and safety training and is free and open to all restaurant owners and operators. The COVID-19 Restaurant Safety and Compliance Course offers a one-hour lecture and quiz based on safety protocols and guidelines from the M...
More Than 50% of Global Destinations Are Easing Travel Restrictions – But Caution Remains
The World Tourism Organization (UNWTO) | September 10, 2020
A majority of destinations around the world (53%) have now started easing travel restrictions introduced in response to the COVID-19 pandemic. Though many remain cautious in view of the development of the pandemic, the seventh edition of the UNWTO “COVID-19 Related Travel Restrictions: A Global Review for Tourism” confirms the ongoing trend towards the gradual restart of tourism. Analysing restrictions up to 1 September, the research carried out by the United Nations specialized agency for tourism found that a total of 115 destinations (53% of all destinations worldwide) have eased travel restrictions, an increase of 28 since 19 July. Of...
Will COVID-19 Be a Catalyst for More Hotel Mergers and Acquisitions?
Linchi Kwok | September 10, 2020
By Linchi Kwok COVID-19 has put many restaurants and hotels out of business. A recent example is the permanent closure of the iconic Hilton Times Square Hotel. Several restaurant chains recently rolled out new store designs to embrace the contactless self-service and delivery trends demanded by customers. Additionally, when more schools and businesses are reopening, the restaurant industry has already shown signs of recovery. There was a 2% increase in spending year-over-year in the week ending August 30. The outlook for hotels, however, is not as optimistic. The hotel industry is still struggling. According to the latest U.S. hot...
Today’s New Employee Safety Culture Is Benefitting Hotel Workers, Guests in Big Ways
Robb Monkman | September 9, 2020
Hoteliers say hope is on the horizon and newly implemented procedures and technologies are helping them better protect their people and meet guests’ demands By Robb Monkman A new safety culture has emerged in hospitality that places employee protection at the core of operations. Prior to the global pandemic, hoteliers were already rolling out employee safety devices (ESDs) per legislative mandates and commitments to industry programs like the American Hotel & Lodging Assn.’s 5-Star Promise to better protect their people from sexual harassment situations and threats of violence. Today, as hotel employees put their lives on the li...
IHG® Hotel Awards Recognize Excellence of More Than 700 Hotels Across the Americas
IHG | September 8, 2020
Since the start of the Covid-19 pandemic, IHG and IHG-branded hotels have worked to best support local communities in their overall response efforts. In the spirit of this commitment, IHG is making donations to local food bank charities across the Americas in honor of award-winning hotels. These donations will support people in the community facing economic challenges due to Covid-19, including those in the hard-hit hospitality industry. Elie Maalouf, Chief Executive Officer, Americas, IHG, said: “At IHG, the strength of our brands comes from the tireless efforts of dedicated local hotel teams who bring these experiences to life for our gu...
How to Manage Your Employees and Clients Through the Pandemic
GBTA | September 2, 2020
This week, GBTA Interim-Executive Director Dave Hilfman hosted well-respected travel industry human resources leader Patti Huska to share how to best get your organization and employees through this turbulent time. Huska is American Express Global Business Travel’s (GBT) Chief People Officer and also serves on GBTA’s WINiT Strategic Advisory Board. Attendees of the webinar received actionable tips and ideas from Huska and Hilfman including: Break situations down into manageable pieces. “We separated our pandemic response into three segments: ‘Respond,’ which was working through the immediate needs; ‘Reset,’ where we addres...
United States Looks Set to Lose $155 Billion From Missing International Tourists and Visitors, Says WTTC
September 2, 2020
02/09/2020 $425 million a day being lost to the U.S. economy London, UK: A devastating $155 billion looks set to be lost from the U.S. economy due to the collapse of international travel during 2020, according to latest research conducted by the World Travel & Tourism Council (WTTC). WTTC, which represents the global Travel & Tourism private sector, says the massive decline in the number of international travellers and tourists visiting the U.S due to the COVID-19 pandemic, could result in international visitor spending dropping by a staggering 79%. This catastrophic loss to the American economy equates to a shortfal...
Israel Set to ‘Bounce Back’ From Pandemic as Lessons Have Been Learned Before, Hears Webinar
HVS | September 2, 2020
02 September 2020, London: In a buoyant message to a webinar audience of some 300 hotel operators, investors and owners, held yesterday [1 September 2020] Israel’s Minister of Tourism was confident the country’s hotel sector would make a full recovery post-Covid, because historically the country had done so before. Asaf Zamir, speaking on an international webinar hosted jointly by HVS and the Israel Tourism Ministry, said: “because of the country’s history – with war and security – it has learnt how to bounce back more than anywhere, because we know how to do it.” Israel’s tourism sector, he said, was already showing rec...
ProfitSword Launches Hospitality Recovery Dashboard to Provide Industry With Insight Into Real-Time Market Performance and Future Outlook
ProfitSword | September 2, 2020
Latest in hospitality business intelligence software utilized to visualize a range of key performance indicators and now freely available to assist industry professionals with navigating the post COVID-19 environment. ORLANDO, Fla. – (September 2, 2020) – ProfitSword, the leading developer of business intelligence and data integration software, has unveiled its designing of an advanced hospitality market performance dashboard that can aggregate real-time metrics from businesses across the industry to present a comprehensive analysis of how recovery efforts are progressing and what hoteliers can expect from the marketplace in upcoming m...
McLaren Technologies Leads Forward-Thinking, Tech-Driven Strategy at the Iconic Byron at Byron
McLaren Technologies | September 2, 2020
Is this Australia’s most luxurious contactless check-in experience? Three reasons why Byron at Byron, a Crystalbrook Collection Resort, will reopen as Australia’s most luxe post-pandemic hotel haven this spring AUSTRALIA, 02 September 2020 – As Australia moves into post-pandemic travel territory, several progressive hotels and resorts are adapting quickly to meet the changing demands of travelers in 2020. One property leading the charge (and change) is the iconic Byron at Byron, set to reopen its doors to the world (well, perhaps just Australia for the short term) as a Crystalbrook Collection Resort on 1 September 2020. Fresh ...
How Turning to Benchmarking Can Stave Off Financial Ruin
HotStats | September 1, 2020
When the winds of crisis whip, and a hotel’s cash begins flying away, it’s easy to panic. During a crisis, it might feel like the whole market has been pulled out from under you. However, there is hope even in the worst financial crisis. With hotel benchmarking, it’s possible to fight off financial ruin, even in the middle or during the aftermath of financial turmoil. Wondering how? In this article, we dive into ways hoteliers can use benchmarking to keep a hotel out of the red and steer operations to long-term profit amid a nightmarish market. First, What Happens During a Financial Crisis? Every financial crisis will be diff...
Federal Per Diem: Fiscal 2020/21 & Historical Trends
Chelsey Leffet | September 1, 2020
By Chelsey Leffet Government per-diem rates are set for a number of locations, many applying to multiple regions or localities in each state. A per-diem rate is made up of three components: a lodging allowance, meals allowance, and incidental expense allowance[1]; however, this article and the data presented below focus solely on the lodging allowance. The per-diem lodging rates, which provide a maximum amount that a federal traveler can reimburse, are based on the costs of mid-priced hotels, and are set annually by the U.S. General Services Administration (GSA). The following article examines the per-diem trends of the top lodging markets...
State of Hotel Industry Six Months Into Covid Pandemic
AHLA | September 1, 2020
Labor Day weekend hotel bookings down 66% compared to last year 4 out of 10 hotel employees not working with 65% of hotels operating below breakeven point Urban hotels impacted the most with crippling low occupancy rates at 38% Click here to download full “State of the Hotel Industry” report WASHINGTON (September 1, 2020) – The American Hotel & Lodging Association (AHLA) today released an analysis on the economic and human struggle of the hotel industry six months into the COVID-19 pandemic, with millions of employees still furloughed or laid off and travel demand lagging far behind normal levels. ...
The Gale South Beach Adds Volara + Google Contactless Guest Engagement Solution in Preparation for Reopening
Menin Hospitality | September 1, 2020
Menin Hospitality is embracing the voice-based on-command solution for its ability to boost operating efficiency, drive revenues, and deliver a contactless guest experience NEW YORK — Sept. 1, 2020 — When The Gale South Beach, a Curio Collection by Hilton hotel, reopens in October, Volara will be there supporting travelers with a contactless guest engagement and touchless room controls solution on the Google Nest Hub in its guestrooms. Rather than picking up the phone to call room service or request a forgotten amenity at the front desk, guests can speak simply commands in their guestroom to enable private, automated and live and au...
Franchised On-Site Hotel Medical Clinics: A New Competitive Advantage for Lodging Operations With Hotels Bridging Healthcare (H2H)
Adel Eldin | August 31, 2020
By Adel Eldin, Frederick DeMicco Introduction With an aging society, and travel and tourism likely to increase post covid-19, would a hotel or resort partnering with an onsite medical clinic (franchise) benefit and provide a competitive advantage to the owners? A case for an Innovative onsite hotel clinic as a potential franchise model in medical travel/tourism for lodging operations could be made. There are some lodging and medical clinic models that already exist. One is RosenCare® and another is ProntoCare. Described below, RosenCare® and ProntoCare may provide a template for onsite medical clinics at hotels and resorts and m...
ICC and World Travel & Tourism Council Issue COVID-19 Restart Guide for the Travel & Tourism Sector
August 28, 2020
28/08/2020 - The International Chamber of Commerce (ICC) and the World Travel & Tourism Council (WTTC) have published a set of recommendations for safely re-opening customer facing businesses in the age of COVID-19. The COVID-19 pandemic has caused widespread disruptions to global supply chains and businesses of all sizes. The Travel & Tourism sector has been particularly impacted by the current pandemic due to travel restrictions, declining traveller confidence and reduced consumer demand. In recognition of the challenges faced by the travel and tourism industry, ICC and WTTC have released a Quick Restart Guide for Employe...
COVID-19 and Transforming Tourism
August 28, 2020
If tourism brings us together, then travel restrictions keep us apart. More importantly, restrictions on travel also prevent tourism from delivering on its potential to build a better future for all. This week the United Nations Secretary-General launched the Policy Brief “COVID-19 and Transforming Tourism”, which UNWTO assumed the lead role in producing. This landmark report makes clear what is at stake – the threat of losing tens of millions of direct tourism jobs, the loss of opportunities for those vulnerable populations and communities who stand to benefit most from tourism, and the real risk of losing vital resources for ...
Staycations Can Help the Hospitality Industry Weather the Storm
Dr. Alan Fyall | August 28, 2020
By Dr. Alan Fyall Months into the pandemic, it has now become cliché to talk about how COVID-19 has battered the travel and hospitality industry. Still, no matter how cliché, the severity of the situation continues to be a reality. Unfortunately, in all likelihood we are going to have to continue enduring these challenges for the foreseeable future, at least until a vaccine is found. Having said that, I do believe there are things the industry can do to alleviate some of its current hardship. The first thing to remember is that as brutal as the effects of the pandemic have been, there’s no reason to believe the industry won’t re...
Year-Over-Year the Global Hotel Construction Pipeline Continues to Increase*
Lodging Econometrics | August 27, 2020
August 27, 2020 – PORTSMOUTH, NH - The latest Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), an industry-leading company that compiles construction pipeline counts for every global region, country, and city around the world, states that the global hotel construction pipeline stands at 14,779 projects/2,412,736 rooms. Year-over-year (YOY) the pipeline increased 5% by projects and 4% by rooms with several stages of the pipeline hitting their peaks by project and rooms counts. Under Construction is at an all-time high room count with 1,230,572 rooms/6,896 projects. Projects scheduled to start construction...
