Kimpton De Witt Partners With IRIS To Provide Guests With a Self-Serve, Mobile F&B Ordering Experience
IRIS | September 9th, 2024
Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8th, 2023
Bartech Launches Wall-Mounted eFridge Minibar Solution, Enhancing Guest Experiences and Hotel Design Efficiency
Bartech | October 30, 2024
New slim-line automated minibar option increases F&B profitability while providing a more modern and stylish approach to in-room design. Las Vegas — October 30, 2024 — Bartech, the leading global provider of automatic minibar solutions, has announced the latest addition to its product line with the launch of its innovative Flat eFridge minibar solution. Designed to enhance both hotel design flexibility and operational efficiency with its sleek, modern minimalistic aesthetic, the Flat eFridge is set to transform hotels in-room F&B services by ensuring heightened profitability and guest satisfaction. The most recent addition to ...
BirchStreet Extends Partnership With Sodexo North America as Preferred Procure-to-Pay Technology Partner
BirchStreet Systems | October 29, 2024
Renewed strategic partnership agreement highlights continued trust and innovation LAS VEGAS – October 29th, 2024 - BirchStreet Systems, a leading provider of cloud-based procure-to-pay solutions for the hospitality industry, announces the extension of a partnership agreement with Sodexo North America, a leading provider of sustainable food and integrated facilities management. The renewed multi-year agreement highlights the ongoing relationship between two companies, reinforcing the trust and collaboration built over the years. BirchStreet Systems has been one of Sodexo North America’s partners of choice for many years, currently servic...
BirchStreet Appoints Phil Beck as GM, BirchStreet Pay
BirchStreet | October 22, 2024
LAS VEGAS – October 22, 2024 – BirchStreet Systems, a leading global SaaS provider and network for Hospitality procure-to-pay (P2P) and F&B services, today announced the appointment of Phil Beck as EVP & General Manager of its BirchStreet Pay business. Designed for the unique needs of the hospitality industry, the BirchStreet Pay solution helps customers streamline payment processes with increased visibility and enhanced spend control. As the latest addition to its executive leadership team, the appointment of Beck to drive the overall vision and strategy and enhance Pay product and technology is intended to further position Bir...
Ultimate All-In-One Solution Coming to ‘The Hospitality Show’ From Silverware
Silverware | October 22, 2024
Operating as a single platform, Silverware will spotlight a unique integration to Maestro PMS (plus embedded payments) that goes beyond a simple interface and unifies the guest journey across operations; Visit them in San Antonio Oct. 28-30 in Booth #1559 Markham, Ontario, October 22, 2024 — Next week Silverware POS will showcase unique industry integration with Maestro PMS that unifies the guest booking experience and stay journey across all operations. At The Hospitality Show, to be held October 28 to 30 at the Henry B. Gonzalez Convention Center, a sophisticated All-In-One solution that synchronizes both systems on a shared dat...
Free Food Map Now on Penn State Go App
Penn State School of Hospitality Management | October 15, 2024
UNIVERSITY PARK, Pa. — Developed by the Food Decisions Research Laboratory in the Penn State School of Hospitality Management, the Free Food Map identifies locations throughout Centre County and across Pennsylvania that offer free food to those in need. The Free Food Map is now available to the Penn State community on the Penn State Go app. Users can find the Free Food Map on the Penn State Go app by first selecting the “University Park” app experience, then “Wellness” and finally “Free Food Sources.” “The purpose of this initiative is to increase access to information that can lessen food insecurity, food inaccessib...
Appetite for Travel? Ramada Seeks Chief Eats Officer to Uncover World’s Greatest Cultural Delights
Ramada by Wyndham | October 4, 2024
PARSIPPANY, N.J., Oct. 4, 2024-- Imagine wandering through the markets of Türkiye, soaking in the serene landscapes of California and exploring the vibrant streets of Panama. Now, imagine experiencing all these destinations on a single, unforgettable, global journey, snapping incredible photos along the way. One lucky adventurer will do just that as the Ramada by Wyndham Chief Eats Officer ("CEO"), embarking on a worldwide adventure. The cherry on top? Get paid $15,000 while doing it. Spanning 75 countries, Ramada—one of the world's most recognized hotel brands— is homebase for travelers looking for unforgettable bucket-list...
Optimizing Menu Engineering for the Hospitality Industry
James Samson | October 3, 2024
Menu engineering is an essential practice in the hospitality industry, particularly for food and beverage operations. It involves the strategic design and analysis of menus to maximize profitability and customer satisfaction. By applying best practices and leveraging hard data, hospitality businesses can enhance their menus to drive revenue and improve guest experiences. Strategies for Effective Menu Engineering 1. Menu Item Categorization: Stars, Plow Horses, Puzzles, and Dogs The foundation of menu engineering lies in categorizing menu items based on their popularity and profitability: Stars: High popularity, high profitability. ...
Marriott International Announces 2024 Winners of Masters of the Craft Competition, Adds New Pastry Category
Marriott International, Inc. | September 17, 2024
Marriott International announced the winners of Masters of the Craft, a culinary, beverage and pastry competition designed to foster creativity and innovation while highlighting exceptional chefs and bartenders within the company’s food, beverage and pastry community. Adding pastry to the competition brought attention to a space that has extraordinary talent across the Marriott Bonvoy portfolio of brands. Over the past three months, over 1,600 exceptional culinary, pastry and beverage professionals from 181 Marriott Bonvoy properties across the U.S. & Canada competed in local and regional Masters of the Craft competitions to prove t...
Kimpton De Witt Partners With IRIS To Provide Guests With a Self-Serve, Mobile F&B Ordering Experience
IRIS | September 9, 2024
Guests can now enjoy an enhanced, efficient F&B service in the hotel’s café IRIS, a global market leader in digital F&B, guest directory and concierge solutions for hotels and restaurants, has partnered with Hotel Kimpton De Witt (part of the Lore Group and IHG) to bring a new era of digital guest experiences to life with the launch of IRIS's mobile F&B ordering platform in their co-working space, Café Celia. Nestled in the heart of Amsterdam’s bustling city centre, the luxury boutique hotel offers 274 guest rooms, a fitness suite and a restaurant, and is renowned for its modern approach, unique personality, and five-sta...
New F&B Trends for Fall 2024 Look Back at the Old
Adam and Larry Mogelonsky | August 28, 2024
By Adam and Larry Mogelonsky Heading into Labor Day, it’s time to think about for what will be on the plate for next year’s barbecue to end out the summer. As any hotelier or restaurateur knows, dietary trends ebb and flow, shaping our menus and dining habits over time. Where once low-fat dominated the scene, today’s focus has shifted to low-carb options aimed at managing insulin spikes. Classic continental breakfasts still grace our tables, but they now sit alongside trendy choices like avocado toast, overnight oats, and superfood smoothies. For those less versed in nutritional science, these shifts might seem arbitrary, yet each n...
Shiji Introduces Seamless Integration With Wi-Q for Enhanced Mobile Ordering
Shiji | August 7, 2024
Adding additional mobile ordering options to Shiji’s Infrasys Cloud POS boosts F&B efficiency, enhances guest experiences, and streamlines operations for hoteliers. ATLANTA, Georgia, United States, August 7, 2024 – Shiji, the global leader in hospitality technology, is thrilled to announce the seamless integration of its Infrasys Cloud POS with Wi-Q, a leading mobile ordering platform for the hospitality industry. The integration facilitates a smooth and unified experience for both guests and hotel operators, significantly simplifying the ordering process and optimizing menu management. With the robust open API capability t...
Hotel Food and Beverage Trends: Shaping the Future of Hospitality
Nasir Zahir | July 24, 2024
Hotel Food and Beverage Trends: Shaping the Future of Hospitality The hotel food and beverage (F&B) sector is constantly evolving, adapting to the changing preferences and expectations of guests. Here are some of the key trends shaping the future of hotel F&B: 1. Health and Wellness: With an increasing focus on health and wellness, hotels are offering more nutritious and balanced menu options. Guests are seeking organic, gluten-free, and vegan dishes, pushing hotels to incorporate fresh, locally-sourced ingredients. Smoothie bars, juice stations, and wellness-focused dining experiences are becoming common, catering to the health-con...
Rethinking Menu Ingredients to Ramp Up Guest Nutrition
Adam and Larry Mogelonsky | July 17, 2024
By Adam and Larry Mogelonsky Food menus need to evolve in order to keep pace with the trends so that hotels can continue to attract diners and use their restaurants as a key draw for overnight guests. One of the trends is that menus are becoming healthier and healthier over time. Whether that’s adding vegan options, reducing the amount of deep-fried items or using better quality cooking oils – in particular, excluding harmful seed oils – the demand for healthier plates is there. Nowhere better emphasizes this than all the marketing hoi polloi around all the purported superfoods – acai, kale and all the fun, new adaptogenic mushr...
Radisson Blu Aqua Hotel, Chicago, Deploys IRIS Mobile Ordering To Grow F&B Revenue and Improve Staff Retention
IRIS | July 9, 2024
The luxury hotel, part of Choice Hotels, selects IRIS’ app to provide hotel guests and apartment residents with an enhanced F&B service to capture more orders and boost employee retention. IRIS, a global market leader in mobile F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Radisson Blu Aqua Hotel, Chicago, to optimise and expand their F&B operations with mobile ordering. The iconic four-star hotel in downtown Chicago is popular with leisure and business travellers alike and located in the modern Aqua building offering 334 guest rooms, on-site dining, and a roofto...
Inspiration for Meeting the Demand for Low-Sugar Desserts
Adam and Larry Mogelonsky | July 3, 2024
By Adam and Larry Mogelonsky In the past, dietary fat was considered the main culprit in weight gain. Today, however, popular nutritional trends such as keto and paleo diets emphasize low-carb and low-sugar regimens as the best methods for weight loss and maintaining insulin sensitivity. Refined or added sugar, in particular, is now seen as the primary dietary element to eliminate in order to achieve a wide array of health benefits. Emerging research even suggests that cutting out sugar could help prevent dementia-related diseases like Alzheimer’s, which is now colloquially referred to as ‘Type-3 Diabetes.’ Supporting this view is the...
IRIS F&B Mobile Ordering Now Available on Oracle Cloud Marketplace
IRIS | July 2, 2024
Available through the Oracle Cloud Marketplace, IRIS F&B Mobile Ordering integrates with Oracle Simphony Cloud to enhance F&B operations with a near-seamless and convenient way for guests to order F&B online on their own device, anywhere, anytime. London, 2nd July 2024 – IRIS, a leading provider of digital F&B and guest experience platforms for the hospitality sector and a member of Oracle Partner Network (OPN), today announced F&B Mobile Ordering is available on Oracle Cloud Marketplace and can be integrated with Oracle Simphony Cloud using Transaction Services API Gen2 (STSG2). This follows their position as a certi...
Shiji Announces Summer Update for F&B Tech, Infrasys Cloud POS and Digital Dine
Shiji | June 13, 2024
In preparation for the busy summer, Shiji Infrasys Cloud POS and Shiji Digital Dine launch new features and integrations to improve staff mobility, guest payments, business intelligence. ATLANTA, Georgia, USA, June 13, 2024 - Shiji, the hospitality technology innovator, has unveiled a series of new features and partnerships for their F&B (Food & Beverage) tech ecosystem, designed to meet the evolving needs of the hospitality industry. The annual summer update of Shiji’s F&B products went live on June 12, in preparations for the summer season of the northern hemisphere. Supported by strategic partnerships, Shiji Infrasys...
IRIS Showcases Latest Mobile Ordering & Upselling Capabilities at HITEC 24
IRIS | June 11, 2024
The global provider of digital F&B and guest experience platforms shares latest updates ahead of attendance at HITEC Charlotte 2024 IRIS, a global leader in digital ordering and guest experience platforms for the hospitality industry, will be attending HITEC Charlotte this month to showcase their latest features (now available across its mobile ordering platform) and updates on client successes. Latest features: Re-order and upselling Two new re-order and upsell features have recently been launched to deliver a more frictionless and personalised dining experience for guests that also deliver more orders and revenue for operators. ...
Emanuele Accame Appointed Director of Food and Beverage at Four Seasons Hotel Seoul
Four Seasons | May 24, 2024
May 2024 sees the appointment of Tokyo-born, Milan-raised Emanuele Accame to the role of Director of Food and Beverage at Four Seasons Hotel Seoul. With a cross-cultural mindset and experience across three continents, Emanuele is constantly inspired by the universal power of food to bring people together, relishing every connecting element within each restaurant that he oversees. "Connection is the cornerstone of the culinary world," he explains. "Great food and beverage is not only about food or drink, it’s about the whole experience of togetherness; it’s all the senses – sounds, visuals, aromas, tastes, the high-touch service a...
IRIS Announces Investment in Middle East, Following Growth in Demand for Digital Ordering Across Hospitality Sector
IRIS | May 24, 2024
IRIS, the global leader in digital ordering for the hospitality industry, today announces it will be investing in its expansion in the Middle East. The announcement follows significant growth in its client base, as an increasing number of hoteliers across the region report a preference for mobile ordering from guests, enabling them to increase F&B revenue and enhance the digital experience they offer. The investment will deliver the introduction of new features across the region. Now live in 10 states, IRIS has grown its client base by 33% since launching its mobile ordering and digital guest directory platform in the Middle East. IRIS...
From Paper to Platform: Future-Proof Your Procurement Team With Digital Transformation
Johannes Vocke | May 21, 2024
By Johannes Vocke, FutureLog Chief Financial Officer In an eye-opening survey by PwC, global procurement professionals have spoken when it comes to their digital transformation initiatives. By 2025, procurement departments have an average target of 72% digitalization, with efficiency, transparency, traceability, and cost savings as some of their main drivers. Procure-to-Pay (P2P) has also benefited the most from the digital transformation of any procurement process, ahead of areas like spend analysis and supplier management. This may be because recent reports cite that digital procurement can reduce processing costs by up to 50% and increa...
Oliver & Bonacini Hospitality Transitions All Restaurants, Catering, and Entertainment Venues Across Canada to Silverware POS
Silverware | May 21, 2024
The diverse portfolio of innovative dining experiences is now self-managing and maintaining their point-of-sale systems with upgrades that include mobile and online ordering and scan & pay for contactless payments Markham, Ontario, May 21, 2024—With an immediate need to update and standardize its point-of-sale systems across 30 restaurants plus event venues and other partners, and enable corporate to self-manage and maintain all systems, Oliver & Bonacini Hospitality (O&B) has transitioned to Silverware POS. Trusted by the most notable brands around the globe, Silverware develops enterprise point-of-sale solutions for larg...
Wait Lines May Boost Perceived Popularity of Restaurant Brands
Penn State School of Hospitality Management | April 25, 2024
UNIVERSITY PARK, Pa. — Restaurants can benefit from keeping their customers waiting, according to a new study from researchers in the Penn State School of Hospitality Management. The research, led by Associate Professor of Hospitality Management Breffni Nooneand published in the International Journal of Hospitality Management, found that the presence of a pre-process wait line, such as waiting to be seated at a restaurant, can increase perceived brand popularity of the business among first-time customers. This effect is increased when paired with a brand popularity statement from an organization that is independent of the restauran...
Onsite Culinary Experiences and Guest Transformation
Adam Mogelonsky, Larry Mogelonsky | April 24, 2024
For the purposes of the hospitality industry, transformative experiences refer to activities or encounters that not only provide immediate enjoyment but also leave individuals in a better state than they were before. This could include educational sessions, immersive interactions or engaging activities that promote personal growth or wellbeing. One area where this transformation is prominently being incorporated into hotel programming is through culinary experiences. Properties like the Four Seasons Resort Bali at Sayan offer cooking classes where guests can learn about traditional Balinese cuisine, while the Ritz-Carlton, Kyoto hosts tea ...
