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Boykin Management Chooses Maestro PMS to Power Its Coastal Condo Resort Hotels
Maestro PMS | November 2, 2021
Multi-property operator aligns with hospitality’s trusted and proven provider of cloud and on-premises Web and Mobile property-management systems to improve operations, from accounting and communications to training and retention MARKHAM, ONTARIO, November 2, 2021 — Hoteliers are facing mounting pressure to consistently deliver high levels of service, but labor challenges and the rising cost of doing business are limiting their options. This environment pushed Boykin Management, a Cornelius, N.C.-based independent hotel management company, to seek out and adopt the Maestro Cloud property-management system at two resorts in Fort Myers B...
Cendyn and Pegasus to Merge
Cendyn | November 2, 2021
The merger of Cendyn and Pegasus provides hoteliers with a platform to maximize the direct-booking channel, enhancing the guest experience end-to-end Tuesday, November 2, 2021 – London, UK – Today Cendyn, the leading provider of cloud-based software and eCommerce services for the hospitality industry, enters into a merger agreement with Pegasus, a leading provider of revenue and distribution solutions for the hospitality industry. The combination of both companies provides hoteliers with a platform to maximize their direct-booking channel and enhance the guest experience across every touchpoint. With many hoteliers struggling with reso...
Global Hotel Performance Moderates With Summer’s Close
HotStats | October 28, 2021
The cold hard truth is arriving with the chillier weather: global hotel performance has a ways to go before it's back to its former self. In the U.S., there is, however, cause for optimism. First, COVID case count: According to The Washington Post, new coronavirus infections in the country have dropped nearly 60 percent since a September spike due to the Delta variant. The seven-day average is also down some 58% since a mid-September infection peak. Coupled with a decreasing case count is the recent Biden administration decision to lift COVID-19 travel restrictions for fully vaccinated international visitors beginning November 8, a ...
Nobody Asked Me, But… No. 256: Hotel History: Severin Hotel Indianapolis, Indiana
Stanley Turkel | October 27, 2021
by Stanley Turkel, CMHS Hotel History: Severin Hotel (424 rooms) The original Hotel Severin opened in 1913 when it replaced the Grand Hotel of Indianapolis. Its location directly across Jackson Place from the Union Station made it the favorite hotel for passengers on the 300 daily trains. It was built by Henry Severin, Jr., the heir to a wholesale grocery fortune, with help from real estate developers Carl Graham Fisher and James A. Allison, who had built the famed Indianapolis Motor Speedway. The hotel was designed by Vonnegut and Bohn, an architectural firm active in early to mid-twentieth-century Indianapolis. When Bernard Vonnegut, ...
Hospitality on Their Own Terms
Travel Outlook | October 27, 2021
Travelers Expect More, Here’s How Hotels Can Keep Up As the hospitality industry begins to step out of the shadow of the COVID Pandemic, one question remains after a year-and-a-half of uncertainty, “what do travelers want now?” The events of 2020 forever altered the way we travel. While the industry has been able to successfully adapt after the hardships of the last year, we must address the fact that travelers’ wants and needs have changed. Every aspect of travel was impacted by the events of the last year, from how travelers book their stay to what they expect out of their hotel experience. So, how can hospitality professional...
stayntouch and SHR Enhance Their Cloud Integration, Delivering Transparency and Control to Revenue Management
Stayntouch | October 27, 2021
Stayntouch, a global leader in cloud hotel property management systems (PMS) and contactless technology, today announced an enhancement to its partnership with Sceptre Hospitality Resources (SHR), a pioneer of advanced hotel revenue management technologies. Stayntouch PMS now integrates with SHR’s Wave revenue management system (RMS). SHR Wave RMS leverages the latest in artificial intelligence to create an advanced and transparent RMS with a human touch. Wave unburdens revenue managers from having to blindly trust the ‘black box’ of most legacy RMS platforms. Instead, Wave users can leverage a transparent Strategy Builder Tool, whic...
Six Crazy Wellness Ideas for the Decade Ahead
Larry and Adam Mogelonsky | October 20, 2021
By Larry and Adam Mogelonsky While everyone is still looking to mitigate the ongoing staffing shortages, it’s also important to ponder what’s possible in the years (or decades) to come and to ask the question, “What if?” After all, if you don’t think about what the future can hold for your hotel, then the market will choose for you, and the result may not be in the favor. As the ‘wellness’ industry recovers from the pandemic, it’s simultaneously branching out into new niches by incorporating new trends or technologies to maintain branding moats and offer more lucrative services. The world is only going to get crazier, so...
In the Battle for Recovery, Choice Is KING!
Michael Heflin | October 20, 2021
By Michael Heflin Although we appear to be moving past the worst of the COVID-19 pandemic, the hospitality market seems to be recovering by fits and starts. By July 2021 for example, Daily TSA Passenger Throughput 一 a common proxy to measure travel volume 一 reached approximately 80% of pre-pandemic levels. While customers are eager to get back to traveling, they are still significantly concerned about their health and safety, and what travel in this “new normal” will look and feel like. Of course, different market segments continue to express different risk tolerances, different goals for travel, and different perceptions of the...
New Hotel to Rise in Los Angeles’ Miracle Mile
CGI+ Real Estate Investment Strategies | October 19, 2021
The transit-oriented development will bring first institutional-quality hotel to the area Woodland Hills, CA (October 19, 2021) -- CGI+ Real Estate Strategies has received full entitlements and will begin development on a major hotel/multifamily/retail multi-use project at the intersection of Wilshire Boulevard and La Brea Avenue in Los Angeles’s Miracle Mile District. The transit-oriented development at 639 S. La Brea, which takes up nearly half a city block along the west side of La Brea, is immediately adjacent to Metro’s Wilshire/La Brea subway station now under construction. The eight-story development is the result of nearly...
Sense of Arrival Back at the Forefront
Larry and Adam Mogelonsky | October 13, 2021
By Larry and Adam Mogelonsky A keyword to keep in mind in this post-coronavirus era of travel is ‘friction’. While vaccine statuses will soon become ubiquitously digitized via uploads to a mobile wallet or shared amongst governmental databases referenced at each passport swipe, it’s the COVID-19 tests that present far greater an obstacle, in turn broadly impeding the hotel industry from reattaining 2019 occupancy figures. Until such time as antigen or rapid PCR tests are no longer required, getting across international borders is a steep burden in both the time taken to arrange the test prior to departure and the cost of the test ...
Top 5 Big Ideas for Your Hotel Revenue Management Strategies
Travel Outlook | October 12, 2021
How to stimulate revenue in a changing travel landscape As the travel and hospitality world turns the page on a period of uncertainty, we begin a new chapter in the industry centered around recovery, rebuilding, and renewed efforts towards revenue optimization. Last month, revenue professionals came together for the annual Revenue Optimization Conference (ROC), where industry leaders outlined, brainstormed, and planned to implement new revenue management strategies to cope with the ever-changing landscape of the hospitality industry in 2021 and beyond. The Revenue Optimization Conference laid the foundation for revenue professionals to...
W Nashville Debuts in Music City
W Hotels Worldwide | October 6, 2021
There’s a new stage rising in Music City. W Hotels Worldwide, part of Marriott International, today announces the opening of W Nashville. Nestled in the vibrant and diverse Gulch neighborhood, the 14-story, mirrored tower offers unparalleled, voyeuristic views of the hotel’s social spaces, creating a destination within a destination where global guests will be immersed in a locally-charged cultural scene. Adding a new, remastered verse to the W brand’s luxury songbook, W Nashville was designed from the outside in, with six street-level entrances that offer unparalleled access to hotel guests and locals alike. In other words, W Nashville...
This Is Why You Should Simplify F&B for 2022
Larry and Adam Mogelonsky | October 6, 2021
By Larry and Adam Mogelonsky As we enter budgeting season, let’s focus on the F&B department and why a minimalist approach will ultimately be profitable as guests continue to realign their shopping habits. The reason for this focus is that food is part of the overall hotel experience, with a good meal haloing based on a customer’s perception of the rooms product and influencing satisfaction as a result. One of our key mantras at Hotel Mogel has always been, “It’s better to do one thing great than a bunch only good.” Pandemic-related global F&B supply issues and inflationary forces aside, the bottom line is you want to ...
The Future of Revenue Management Is Now!
Travel Outlook | September 28, 2021
A world where Revenue Optimization, Marketing, Distribution, and Digital Teams all work under one umbrella for all revenues. Traditionally, hoteliers have operated their businesses with departments working separately towards varying goals. While more reservations and a positive guest experience have always been the end goal in the hospitality industry, for separate departments, that’s where the commonalities ended. In the past, marketing, distribution departments, revenue optimization divisions, and digital teams worked diligently to complete complimentary goals within their department with little thought of working together. To continu...
IDeaS and Amadeus Expand Technology Partnership to Expedite Hospitality Industry Recovery
IDeaS | September 23, 2021
Two hotel technology pioneers and global leaders work together to ensure frictionless client experience MINNEAPOLIS—Sept. 23, 2021— IDeaS, the world’s leading provider of revenue management software and services, and Amadeus (OTC US:AMADY), the leading provider of IT solutions for the travel and tourism industry, have announced an expanded partnership to aid mutual client recovery. The combined power of IDeaS and Amadeus’ best-of-breed technology solutions deliver accessible, actionable data insights via seamless integrations to help hoteliers recover stronger and grow revenue faster. • Improving sales and catering efficiency:...
Colebrook Financial Company Finalizes $12 Million Hypothecation Loan for InnSeason Resorts
Colebrook Financial Company | September 21, 2021
Middletown, CT – September 21, 2021 – Colebrook Financial Company, a leading lender to the timeshare and vacation club industries, closed a $12 million hypothecation loan for InnSeason Resorts, a brand that focuses on the true “Northeast Experience.” InnSeason has 50,000 members and six quality resorts in highly sought-after locations under their brand umbrella. This fall, their award-winning Riverwalk Resort will begin Phase II. The east coast company also acquires inventory in key vacation destinations to meet member travel demands. Dennis Ducharme, President and COO, and his partner Billy Curran, CEO, came together to ...
ProfitSword and Duetto Partner to Provide Hotels With Latest in Time-Saving Revenue and Performance Forecasting Accuracy
ProfitSword, LLC | September 21, 2021
Leading innovators of business intelligence and revenue management technology announce an integration offering hoteliers access to revenue projections for seamless budgeting and business performance analysis. Alpharetta, GA and San Francisco, CA – September 21, 2021 – ProfitSword, a premier developer of business intelligence and data integration software, is proud to announce the integration of its BI platform with Duetto, a leading innovator of advanced revenue management technology for the hospitality industry. Properties of any size and market segment type can now take advantage of this integration that eliminates the time-consuming ...
Hotel Internet Services Demonstrates the Latest Guest Connectivity, Personalization and Contactless Service Trends That Are Key to Hotel Recovery at H
Hotel Internet Services, Inc. | September 21, 2021
Hospitality’s leading provider of Wi-Fi and IoT-based technology to showcase how hoteliers can simultaneously and affordably meet guest expectations for High-speed internet, customized in-room entertainment and germ-free service. CLEARWATER, FL — September 21, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is honored to serve as an official exhibitor at this year’s HITEC where it will be offering live demonstrations of the newest innovations set to play a vital role in a hotel’s ability to regain the business and confidence of their guests. From Septemb...
Charting a Course for 2022 With Tech
Larry and Adam Mogelonsky | September 15, 2021
By Larry and Adam Mogelonsky The pandemic continues to plague many hotels the world over, and this will continue into 2022 as the corporate and group segments have yet to return to form. Besides the demand-side problems, many markets are also suffering from supply-side issues, namely labor shortages. With North America’s (and possibly the world’s) biggest hospitality technology tradeshow coming up – HITEC, in Dallas this year – we ask how technology can help your property in the near-term, both for cost savings as well as increased labor productivity. Leisure Evolution The pandemic has made an almost irreversible shift in tra...
Mid-Continent Hospitality Selects STS Cloud to Increase Revenue and Efficiency Across Fast-Growing Multi-Brand Portfolio
SalesAndCatering.com | September 15, 2021
Leading hotel development and management Integrates sales for Marriott, Hilton, IHG and Independents on STS Cloud System from SalesAndCatering.com Chicago, Illinois – September 15, 2021 – SalesAndCatering.com, the most affordable full-featured sales and catering system in the industry, welcomes Mid Continent Hospitality as the latest, industry-leading hospitality group to employ STS Cloud. With this partnership, Mid-Continent Hospitality is well-positioned to drive both group and transient business across their fast-growing portfolio of properties. “We met with representatives from several companies that offered advanced sales and cat...
Settlers Hospitality Chooses IDeaS’ Industry-Leading Revenue Management Solutions and Services
IDeaS | September 15, 2021
The Pennsylvanian hospitality group selected IDeaS G3 RMS along with a customized consulting engagement MINNEAPOLIS — September 15, 2021 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, is proud to announce its new partnership with Settlers Hospitality. The family-owned-and-operated hospitality group selected IDeaS G3 Revenue Management System (RMS) for its five historic, boutique properties after a competitive evaluation period. IDeaS has also committed to providing customized consulting services pre- and post-implementation to ensure the legacy hospitality business successfull...
Brand Loyalty Supersedes Channel Loyalty
Travel Outlook | September 14, 2021
Why Hoteliers Should Embrace Loyal Customers, Regardless of What Channel They Use In the hospitality industry today, convenience is everything. Given the events of the last year, there’s no reason for hoteliers to prefer their customers come to them exclusively through their own channels. Instead, hoteliers should accept that customers have their own preferred channels and realize that customers can show brand loyalty without channel loyalty. The reality of travel in 2021 is that travelers have options when it comes to how they book and where they stay. Securing brand loyalty should be prioritized over channel loyalty. After all, if one...
OTA Insight Showcases How Predictive Market Intelligence and Advanced Rate Strategies Are Key to Hotel Recovery at HITEC 2021
OTA Insight | September 14, 2021
Leading provider of data intelligence solutions set to provide attendees with latest insight into how hotels can anticipate fluctuating demand and ensure maximum profitability. London, Denver & Singapore, 14 September. 2021 - OTA Insight, the cloud-based data intelligence platform for the hospitality industry, is honored to announce its participation as an official exhibitor at the upcoming HITEC Dallas tradeshow, taking place September 27-30. Exhibiting its range of advanced market intelligence solutions at booth #1805, OTA Insight will significantly provide attendees with expert guidance over how they can leverage the latest techn...
OTO Development Acquires 150-Room DoubleTree by Hilton Cocoa Beach
OTO Development | September 10, 2021
SPARTANBURG, SOUTH CAROLINA (Friday, September 10, 2021) — OTO Development has added DoubleTree by Hilton Cocoa Beach Oceanfront to its growing portfolio. South Carolina-based OTO Development, which is part of The Johnson Group, acquired the DoubleTree by Hilton in Cocoa Beach, Florida, from Pandey Hotel Group of New Zealand. The transaction — brokered by Paul Weimer, Christian Charre, Jennifer Jin and Andrew Pastorino, all of CBRE Hotels — closed on Thursday, September 9. This Space Coast hotel is the sixth oceanfront property OTO has purchased since Q4 2018. “We got our feet wet a few years ago in Key West, where we discov...
