Using the Labor Data from Hotel Effectiveness to Minimize Costs and Turnover
Adam and Larry Mogelonsky | January 11th, 2023
Four Creatively Destructive Forces for the Hotel Industry
Larry and Adam Mogelonsky | July 13th, 2022
Radisson Hotel Group Rolls Out Holistic Recovery Plan for Properties in China
Radisson Hotel Group | June 10, 2020
Shanghai, China - June 10, 2020 - Radisson Hotel Group has unveiled a holistic recovery plan for its hotels and resorts in China, as the revival of China’s travel and hospitality industry is now picking up speed following the COVID-19 global pandemic. The majority of hotels in the country are now open for business and occupancy levels reached close to 50% during the recent Labor Day holiday – ten percentage points higher than in recent weeks¹. Encouragingly, this included an upswing in corporate travel in first tier cities such as Beijing, where hotels in the financial district have seen their occupancy triple². As China rebounds, ...
Marriott Has a More Realistic View on Demand Recovery in Europe, Says GlobalData
GlobalData | June 10, 2020
Following a recent webinar event hosted by New York University, which saw the senior executives of Accor, Sebastien Bazin and Marriott, Arne Sorenson stating opposing outlooks regarding how demand recovery in Europe will play out; Ralph Hollister, Analyst, Travel & Tourism at GlobalData, a leading data and analytics company, offers his view on the situation: “Sorenson thinks both the US and China have the same kind of travel industry fundamentals to fuel a stronger recovery than Europe. Europe’s situation is more precarious, the region is made up of a vast number of countries that are still applying different rules regarding qua...
More Than 197M Travel & Tourism Jobs Will Be Lost Due to Prolonged Travel Restrictions
June 10, 2020
• WTTC says Governments must act now to save the sector • Prolonged travel restrictions and lack of urgency will result in the loss of $5.5 trillion in T&T GDP • Worst-case scenario can be avoided if governments around the world follow four-point plan for recovery and start easing restrictions now, ahead of the summer London, UK: More than 197 million jobs could be lost in the global Travel & Tourism sector if barriers to global travel, such as blanket anti-travel advisories and quarantine measures remain in place, according to new research from the World Travel & Tourism Council (WTTC). T...
Planning the Aftermath of Post-Covid Hotel Luxury
Larry Mogelonsky | June 10, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The challenges facing hotels in the post-Covid environment are massive. Old planning guidelines are irrelevant. For hotels in the luxury segment, where close contact with guests was almost literally mandated, it will be particularly pressing to find new ways to meet these time-honored standards. To help navigate the immediate challenges of reopening a luxury property amidst so much fear, uncertainty and new policy requirements, I’ve recruited four veteran GMs to demonstrate how leaders from across North American are tackling the problem: Franck X. Arnold, General Manager of t...
Hospitality-Tech & COVID Roundtable
June 9, 2020
Insights to Position Your Hospitality-Tech Company for a Post-COVID World Join hospitality-tech leaders from Hyatt Hotels, Knowland, and SHR on Thursday, June 11th for a discussion and shared insights around the future of hospitality-tech in a post-COVID world. Panelists Jeff Bzdawka, Robert Post, and Rod Jimenez will join host Dexter Hopen from Serent Capital on June 11th at 12pm EST / 9am PST to discuss: The future of hospitality-tech in a post-COVID world What the data is telling us about recovery How hospitality technology buyers are evaluating purchasing decisions How hospitality-tech leaders can not only survive COVID, ...
Unlock New Possibilities With Contactless Access Control
ID&C | June 9, 2020
Florida based company, ID&C, helping to provide solutions to protect hotel staff and guests As the world emerges from self-isolation and people begin to travel once again, is your property ready with a plan for how you are keeping your hotel staff and guests safe? Now is the time to offer the option for your guests to purchase contactless access control products, such as “single use” pre-packaged RFID wristbands and key cards. With the increased need to ensure proper sanitation and health standards everywhere, it's important to secure your venue and easily identify your authorized guests. ID&C offers RFID and non-RFID contac...
HotelAVE Projects New Cleanliness & Social Distancing Protocols Could Cost Hotel Industry $9 Billion Annually
hotelAVE | June 8, 2020
PROVIDENCE, R.I., June 8, 2020 - Hotel Asset Value Enhancement (hotelAVE), the premier hotel asset management company, today released its latest projections that offer significant insights to the anticipated costs that hotel owners and operators can expect to incur as they prepare to reopen. Post Script, hotelAVE's operational efficiency division, estimates that new cleaning protocols could potentially cost the hotel industry as much as $9 billion on an annual basis, based on factors such as the increased frequency of cleaning guest rooms and public spaces, new supply costs and reopening expenses. The projections were announced today by Mic...
Will Home-Sharing and Luxury Hotels Recover Sooner Than Other Lodging Products?
Linchi Kwok | June 5, 2020
By Linchi Kwok As more places are easing coronavirus restrictions, travel companies are getting ready to reopen their business. Yet, do people want to travel again soon? If so, who are the travelers? STR (Smith Travel Research), a leading data analytics provider for the lodging industry, conducted an opinion survey about travelers’ attitudes towards different types of accommodation facilities based on their preference from the past experience. One assumption for such an analysis is that travelers tend to stick to the same kind of accommodation facility for their trips. STR surveyed 2,391 respondents who showed interest in travel fo...
Knowland Announces Getting Back to Business Webinar Series to Give Hoteliers Step-by-Step Plan to Faster Recovery
Knowland | June 5, 2020
June 5, 2020 – Hoteliers are weeding through over-information to determine how to take their hotels forward. This multi-part series will allow hotels to learn the next steps to getting back to business. What a hotel does next depends on if its Recovery Curve is in a leading, on track or delayed position. Join us on a journey to faster business recovery. Seats are limited and filling up fast for this important series and attendance is complimentary. Prior to registering, attendees should visit the free Knowland Hotel Recovery Dashboard to calculate the position of their property’s recovery or K-Curve. Then register for the session that ...
SmartHands 8-Hour Defense Hand Sanitizer in 2oz Bottles Immediately Available for Hotels. Great for Guests!
Minibar Systems | June 5, 2020
SmartHands™ With microSURE™ 8-Hour Defense Hand Sanitizer And microSURE™ All Purpose Disinfectant Now Available Rockville, MD - Minibar Systems is proud to present the microSURE™ family of persistent sanitizers and disinfectants that use unique mechanical-kill spikes that act as a barrier to provide better protection against germs and viruses beyond hand washing and chemical-kill alcohol based products. 8-HOUR Defense™ hand sanitizer has proven up to 8 hours of defense against germs when properly used and will not crack, dry or burn skin. microSURE™ All Purpose Cleaner and Disinfectant provides nanotechnology micro-crystall...
What to Know About Travel Marketing Across Generations Post-COVID-19
Ann Fishman | June 4, 2020
By Ann Fishman Recovery from the fallout of COVID-19’s social distancing orders will be shaped by each generation’s ability and desire to begin traveling again. As travel and hospitality industry leaders begin to think through their future marketing strategies, they should consider the ways in which each generation is formed by unique generational characteristics, which in turn are shaped by historical events during each distinct generation’s formative years. Here are some tips that travel providers can look to when making adjustments to accommodate the future needs and proclivities of distinct generations of American travelers...
The Case for Targeted Federal Aid to DMOs and Tourism Agencies
Thomas A. Hazinski | June 4, 2020
By Thomas A. Hazinski, Joseph Hansel The COVID-19 pandemic has placed at risk the substantial investment of state and local governments in the tourism and hospitality industries. Publicly funded destination marketing organizations (“DMOs”), tourism agencies, and convention centers face budget shortfalls, staffing reductions, and growing financial uncertainty. Targeted federal aid is urgently needed to support DMOs, tourism agencies, and convention centers whose work is critical to the recovery of vital sectors of the US economy. Introduction The COVID-19 crisis has shined a spotlight on the importance of public sector investme...
How to Make Sure Your Hotel Is Ready When the Economy Turns Back On
HotStats | June 4, 2020
COVID-19 has smashed into the global economy like a rogue asteroid. And it has left a crater in the travel industry. However, as the dust settles, travelers will soon emerge from the wreckage and start traveling again. When the economy does turn back on, the world won’t go back to business as usual. Even when demand is restored, the aftermath of COVID will linger and weigh on the decisions travelers make. Luckily, there are ways to prepare for higher hotel profit in a post-COVID economy. Here are some steps hoteliers can take now in order to thrive when the economy turns back on. Use Data to Prepare a Hotel Rehiring Plan With the ec...
ALICE Launches an eBook to Address Post COVID-19 Hotel Operations
ALICE | June 4, 2020
NEW YORK, New York - ALICE, the hospitality industry's leading operations technology company, has launched an eBook titled “Post COVID-19 Hotel Operations: How Technology Helps Deliver Contactless Hospitality with a Lean Staff.” More than 2,500 hotels around the world have chosen ALICE to streamline operations and communication with a single platform. There are many clear and useful guidelines that have been written about post COVID-19 hotel operations, and while there seems to be a fair consensus on what to do, what’s missing for hotel managers is the “how.” That is why this eBook has been created. “Hoteliers need actionabl...
U.S. Travel Applauds Passage of PPP Enhancements
the U.S. Travel Association | June 4, 2020
WASHINGTON (June 4, 2020)—U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on Senate passage of H.R. 7010, the package of Paycheck Protection Program enhancements that had been previously approved by the House: "The PPP changes passed by both chambers are another important step in providing relief to small businesses that otherwise will not survive until the economic recovery phase." "The modification to the portion of funds that can be used for non-payroll expenses is especially crucial to travel-related small businesses, which have comparatively high cap...
Building Your Post-Covid Welcome Back Package
Larry Mogelonsky | June 3, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The hospitality world will reopen, but it will do so in a staggered manner. This means that once dates are given by governmental authorities, properties will all be scrambling for revenue from customers who now have a markedly different set of demands for their hotel experiences. So, while many are expecting a surge in bookings upon the announcement of a reopening, the competition will still be there, and you will nevertheless need ways to differentiate your hotel. One thought to help spur more initial reservations is the creation of the welcome back package that is bespoke to what ...
Cloud5 Announces Webinar Series to Help Hoteliers Leverage Technology Post-COVID-19
Cloud5 Communications | June 3, 2020
Session 1: The New Dawn of IoT in the COVID-19 World, June 10 at 1PM ET June 3, 2020 - Mass adoption of IoT has been expected for many years with some hospitality brand leaders very bullish on their predictions despite several years of deployment and support challenges. Now that COVID-19 is fundamentally changing our industry and the application of technology, hoteliers need trouble-free solutions. This webinar will look at how IoT can help hotels operate more efficiently and deliver on guest ever-changing expectations in the new normal. Join us on a journey from quarantine to innovation. clique What the state of IoT is today for hospit...
Tourism Tidbits: The Road to Recovery: The Rebirth of Tourism
Dr. Peter E. Tarlow | June 3, 2020
By Dr. Peter Tarlow June 2020 During the last three months, the travel and tourism industry around much of the world for the most part came to an almost complete halt. Three months later we now face the new task of moving from the shock of what was to creating a world of what will be. It now becomes all of our jobs to find ways for the travel and tourism industry to be reborn. In the immediate future this process of renewal means that tourism leaders, both in the public and private sector, will have to accept the fact that our world has changed and they will need to find new and creative ways to go from an almost total tourism stopp...
Israel’s Ministry of Tourism and Ministry of Health Announce Purple Standard for Reopening and Operating Hotels
the Israel Ministry of Tourism | June 3, 2020
NEW YORK – June 3, 2020 – In preparation for reopening Israel to both domestic and international tourism, Israel’s Ministry of Tourism and Ministry of Health have outlined a new “Purple Standard” for operating hotels in the country. For hotels to remain in compliance with the new standard, they must reach and maintain several benchmarks outlined by Ministry of Health officials that will deem the property safe for travelers. “It’s extremely important that hotels across our country maintain a high level of health and sanitation standards to ensure travelers’ safety when visiting Israel,” said Asaf Zamir, Israel’s Minister...
Maestro PMS Announces Webinars to Guide Operators and Hoteliers Toward a Touchless Guest Journey
Maestro PMS | June 2, 2020
Free 1-hour Webinars Will Be Held Tuesday June 16, 2020 at 1pmET and June 17 at 11amET June 2, 2020 – Maestro PMS will host free 1-hour webinars Tuesday, June 16, 2020 at 1pm ET and June 17 at 11am ET. Operators and hoteliers will learn what mobile, online and touchless tools are available in the Maestro PMS system that support an overall property strategy for a more touchless guest experience. Anyone may attend. The Maestro Touchless Guest Journey and Mobile Tools support a safer guest engagement process. Click here to register for June 16. Please click here to register for June 17. “Maestro’s webinar will focus on creating a pro...
Domestic Bookings Could Prove a Silver Lining for UK Hotels
HVS | June 2, 2020
02 June 2020, London - The UK hotel sector’s traditionally strong domestic leisure demand bodes well for the sector’s recovery once lockdown measures from Covid-19 are fully lifted, according to a new report from global hotel consultancy HVS. However, the report outlines that hotels in the capital and other gateway cities, with heavier reliance on international travellers and corporate bookings, are likely to take longer to recover than those in the provinces, which have a more domestic, leisure-based guest profile. Many hotels outside London typically generate over 50% of domestic room nights from holidaymakers. In the Southwest of ...
4 Steps Hotels Should Take to Adapt to a Post-COVID World
Achim Schmitt | June 2, 2020
By Achim Schmitt With decreasing infection rates and a slight recovery from the pandemic, many hotel and restaurant owners are raising the question on how to prepare for the post-COVID-19 world of hospitality. While some fear a second wave with similar economic implications, others consider that the reopening of national hotels and restaurant industries can come quicker than expected. All hospitality professionals admit that the current crisis marks a turning point in their industry: nothing will be as it was. However, there is little assured wisdom and research done on strategies that can help hospitality companies survive in a slow-gr...
The Beginning Is Near… Time to Get Back to Hospitality
Aspire | June 2, 2020
Aspire announces The Art of Hospitality, a new and highly relevant service delivery training program to support the hospitality industry as they re-open and re-enter their respective markets. “The challenges our tourism community faces are significant and complex. Guest service delivery needs to be re-thought, re-processed and team members need to be re-trained as we get back to work.”, says JC Thompson, Aspire’s Chief Operating Officer. Over the past 25 years Aspire’s research based and strategic approach to culture driven guest service training has allowed us to position the guest experience as a true competitive advantage and se...
Bartech Addresses the Post-COVID Hotel Environment With Launch of Minibar+ for Remote Operation and Control
Bartech | June 2, 2020
New application seamlessly upgrades Bartech manual minibars with semi-automatic functionality, adding centralized operation, cost control and enhanced safety LAS VEGAS — JUNE 2, 2020 — Bartech, a Las Vegas-based provider of automatic, profit-generating minibar solutions for the global hospitality industry, has unveiled Minibar+, an innovative solution that enhances Bartech’s manual minibars with semi-automatic functionality. Simple to set up and implement, Minibar+ is a “plug and play” solution that is available as a downloadable application, easily adding semi-automatic functionality to Bartech’s manual units to give hotel ope...
