Meyer Jabara Hotels’ Journey Culture Reaping a 75% Employee Retention Rate
Meyer Jabara Hotels | August 8th, 2023
The Drayton Hotel Savannah Joining Curio Collection by Hilton
Curio Collection by Hilton | July 31st, 2023
RMS Introduces New Solution to Make Property Management Easier for Hoteliers
RMS - The Hospitality Cloud | September 11, 2019
[San Diego, CA - September 11, 2019] - RMS - The Hospitality Cloud, a leading provider of all-in-one, cloud-based hospitality solutions, today revealed RMS Prime, a streamlined version of its property management software for hotels. RMS Prime will enable more independent, boutique hotels to be able to take advantage of RMS’ innovative technology by shortening the initial onboarding process for single properties, and simplifying their daily operations. “The development of RMS Prime supports our goal of providing industry-leading property management software that will work for any hotel, regardless of size and complexity,” said Todd...
PM Hotel Group Assumes Management of Airlie Hotel and Conference Center
PM Hotel Group | September 9, 2019
CHEVY CHASE, Md., Sept. 9, 2019 -- PM Hotel Group, one of the nation's leading third-party hotel management companies, today announces that they have been selected to manage Airlie, a historic hotel and meeting facility in Warrenton, Virginia. Located just 45 minutes outside of Washington, D.C., Airlie transports guests into a world of rich history set amidst 300 acres of unspoiled rolling hills. Built in 1899 and named Airlie House after a Scottish castle, it has been welcoming global leaders, heads of state and diplomats since 1961. A member of Historic Hotels of America, today Airlie features 22,000 square feet of meeting space and ...
Jonas Chorum Continues Growth With Hiring of Ted Warring & Promotion of Jake Lewis
Jonas Chorum | August 29, 2019
Jonas Chorum, a suite of streamlined, intuitive and flexible property management solutions, is pleased to announce their continued growth as a company with the hiring of Ted Warring as vice president of technology and chief scientist, along with the promotion of Jake Lewis to vice president of products and services. With over thirty years of experience developing software and architecting innovative solutions, Ted brings a wealth of knowledge to Jonas Chorum. As the vice president of technology and chief scientist, Ted will oversee Jonas Chorum’s technology roadmap, the quality of systems and software, and preside over a team of developm...
Crestline Hotels & Resorts to Manage the Hampton Inn & Suites Silverthorne, Colorado
Crestline Hotels & Resorts | August 21, 2019
Fairfax, Va., Aug. 21, 2019 -- Crestline Hotels & Resorts, LLC (“Crestline”), announced today its management of the 88-guestroom Hampton Inn & Suites Silverthorne, Colo. Nestled in the Rocky Mountains, the hotel is conveniently located off I-70 and is the ideal Summit County Colorado skiing-snowboarding and year-round recreation basecamp for Keystone, Breckenridge, Copper, Arapahoe Basin, plus nearby Vail, Beaver Creek, Loveland and Winter Park. The hotel is owned by an affiliate of Summit Hotel Properties. “The Hampton Inn & Suites Silverthorne is a small gem in the heart of the Rockies,” said James Carroll, Presid...
Davidson Hotels & Resorts Assumes Management of The 575-Room Westin Indianapolis
Davidson Hotels & Resorts | August 13, 2019
ATLANTA, Aug. 13, 2019 -- Davidson Hotels & Resorts has been appointed to manage The Westin Indianapolis, the 575-room hotel in the heart of downtown Indianapolis. Immediately adjacent and connected via skywalk to the Indiana Convention Center, the 15-story property is steps from premier shopping, dining and entertainment hubs, including Lucas Oil Stadium. "Indianapolis is such a diverse and vibrant city with strong demand from a world-class convention center, local corporations and premier sporting events, and The Westin Indianapolis is the best-located hotel in the downtown core," said Davidson Hotels & Resorts President Tho...
HR Compliance
Dari DeSousa | August 12, 2019
By Dari DeSousa, Corporate Director of Human Resources, RAR Hospitality “My employees are doing fine”. “The team is happy, they get along and talk all of the time”. “I have really high employee survey scores, everything is great”. Employees are satisfied…until they aren’t. If you have indicators of strong employee engagement, that is fantastic! Low turnover, good teamwork, positive vibe in the workplace – all great. This does not mean that we should forgo compliance audits because we think that everyone is happy, and no one would ever sue you. All it would take is that 1 termination, that 1 person that decides...
Successfully Recruiting Hotel Executives in the 21st Century
Matt Peterson | August 9, 2019
By Matt Peterson Extreme competitiveness in today’s business world demands that hotel companies consistently outthink and outpace companies within and outside their immediate hospitality verticals. Such competitors include cruise lines, home-sharing, and other luxury or niche experiences like “glamping,” all of which constantly strive to dominate market share. Identifying and securing superstars for senior leadership roles is the cornerstone for ongoing company performance in branding and profit share. Here, companies must be forward-thinking by looking at the “best-in-class” talent from other segments and specifically those w...
BENCHMARK®, a global hospitality company, Adds Waves Resort Corpus Christi, to Management Portfolio
Waves Resort Corpus Christi | August 1, 2019
The Woodlands (Houston), Texas -- August 1, 2019 -- BENCHMARK®, a global hospitality company, announced today that with mutual agreement, they have added Waves Resort Corpus Christi, located between the bay and the beach on North Padre Island in Corpus Christi, Texas, to its growing portfolio. The resort’s new owner, Diamond Beach Holdings, LLC, has already invested over $15 million in property upgrades which includes the property’s conference and entertainment facilities, adding over 30,000 square feet of indoor/outdoor special event, meeting and conference space, outdoor theater and performance stage, and many other planned upgrades...
HSMAI Washington D.C. Announces State of the Industry Program
HSMAI Washington D.C. Chapter | July 31, 2019
Washington, D.C. (July 31, 2019) The Washington, D.C. chapter of the Hospitality Sales and Marketing Association International invited hospitality professionals from throughout the metropolitan area to attend its annual State of the Industry program on Thursday, August, 22, at the MGM National Harbor hotel in Oxon Hill, Maryland. The program, designed to help area hospitality sales, marketing, and revenue-management professionals prepare their plans and budgets for 2020, will feature Elliott Ferguson II, president & CEO, Destination DC, Robert Gilbert, president & CEO, Hospitality Sales & Marketing Association Internationa...
MJH Attracting Millennials With Renovation of Its Comfort Suites in North Carolina
Meyer Jabara Hotels | July 31, 2019
A recent refresh of rooms and public areas and an upgrade of technology at the Comfort Suites in Gastonia, managed by Meyer Jabara Hotels, is seeing a boost in satisfaction scores with guests saying they are likely to return and recommend the hotel to friends [Danbury, Conn., July 31, 2019] — Since renovating its Comfort Suites in Gastonia, North Carolina, in February, hotel manager Meyer Jabara Hotels (MJH) is seeing a steady flow of new travelers booking rooms and writing positive guest reviews, many saying they will return on their next visit and also recommend this property to others. Located at 1874 Remount Rd., the all-suite hotel ...
Hospitality’s Talent Gap – 3 Ways to Build and Retain Better Teams
Greg Barnett | July 30, 2019
By Dr. Greg Barnett, SVP of Science at The Predictive Index The hospitality industry has experienced significant growth, with 1.1 trillion spent on travel expenses last year. As more Americans use their discretionary income to travel, the need for skilled workers has only increased to meet demand. In fact, the unemployment rate in the industry swelled to 1,139,000 in 2018. Pairing this with today’s emphasis on the experience-based economy, it’s easy to see how critical it is for the industry to act quickly to fill open positions and ultimately meet consumer expectations. While increased travel is a positive trend for the industry, i...
Purdue University Selects White Lodging to Operate Union Club Hotel
White Lodging | July 25, 2019
MERRILLVILLE, Ind., July 25, 2019 -- Purdue University has selected White Lodging to operate the Union Club Hotel on its West Lafayette, Indiana campus. The iconic property was built in phases from 1929-53 as an addition to the Purdue Memorial Union and is currently undergoing a complete renovation. "We are thrilled to work with White Lodging to bring the service and experience at our hotel to a level consistent with the grand plans we have for this renovation," said Robert Wynkoop, senior director of Auxiliary Services at Purdue University. "White Lodging and Purdue will be ready to welcome our first guests in the Union Club's next chapte...
In Search of Performance Perfection
Larry Mogelonsky | July 24, 2019
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Can a hotel ever truly achieve flawless performance? And, if so, how would one measure this accomplishment? These questions were on my mind when I was invited as a guest for a quality assurance meeting held at the Boston Harbor Hotel (BHH) in mid-March. The purpose of this meeting is simple – to examine every aspect of the property’s product and service offering in pursuit of perfection. Being a Forbes Travel Guide five-star property borders on impossible. Think for a moment about your own hotel with hundreds of check-ins and check-outs daily, housekeeping, dining, pool, spa,...
IHG Signs Agreement to Develop New 170-Key Holiday Inn Dubai Deira Islands With Opening Expected in 2023
IHG | July 23, 2019
IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, has signed a management agreement to develop a new Holiday Inn hotel at the upcoming ‘Dubai Deira Islands’. The signing is aligned with IHG’s strategy to increase its midscale offering in the Middle East and cater to the diverse profiles of guests visiting the region. Expected to open in 2023, the 170-key hotel will be in close proximity to the city centre (15-minute drive) and airport (10-minute drive). Comprising four man-made islands, Dubai Deira Islands will be a mixed-use waterfront development featuring almost six million sqft of retail space, ...
Choice Hotels Asia-Pac to Expand South East Asia Footprint Under New Agreement
Choice Hotels Asia-Pac | July 23, 2019
MELBOURNE, Australia, July 23, 2019 – Choice Hotels Asia-Pac, one of the largest hotel franchise groups in Asia Pacific, will further strengthen its presence in the region following the announcement of a hotel management agreement. The leading hotel franchise group has signed an agreement appointing Bangkok-based hotel management company, Krest Hospitality, as Choice Hotels Asia-Pac’s preferred management company in South East Asia. With local market expertise spanning hotel management and international branding, Krest Hospitality – an affiliate of Kosmopolitan Hospitality – expects to drive further development and expand the pr...
Paramount Hotel Group Adds Red Roof PLUS+ Long Island in Westbury, New York to Portfolio
Paramount Hotel Group | July 23, 2019
Fairfield, New Jersey, July 23, 2019 – Paramount Hotel Group, a full-service third party hotel management company, announced today that it has been awarded the management contract for the Red Roof PLUS+ Long Island in Westbury, New York. The property was recently acquired by a subsidiary of the Beechwood Organization in Jericho, New York. Paramount Hotel Group CEO David Simon made the announcement. Located close to all local business and shopping in Garden City/Westbury and just minutes from LaGuardia and Kennedy airports and Long Island beaches, the 163-room hotel has just completed a brand new and complete renovation of all guest ro...
Hospitality Management: What Are Millennials Looking for in Their First Job?
Alexandra Marinova | July 18, 2019
What should millennials' ideal employer offer to attract them: more money, great reputation or a good working environment? A survey of graduating students from four Swiss hotel schools provides valuable insights. By Alexandra Marinova My thesis set out to answer these questions, based on a sample of 525 graduating students from four Swiss hotel management schools: EHL, Les Roches, Glion and SHL (Schweizerische Hotelfachschule Luzern). Specific emphasis was placed on the Employer Branding aspects which employers can offer in order to appeal to the young graduates. What is Employer Branding? This concept has been gaining popular...
Dimension Development Adds Iconic JW Marriott Houston Downtown to Its Portfolio
Dimension Development Co. | July 18, 2019
Houston, TX. (July 2019): Dimension Development is named management company of the JW Marriott Houston Downtown. This addition marks their 69th hotel in the portfolio and the result of a large-scale expansion initiative. “This beautiful hotel is a clear example of the type of assets we are partnering with ownership groups to acquire and manage. Additionally, hotels such as the JW Marriott Houston Downtown and the additional luxury properties we have in the pipeline, provide incredible opportunities for our associates to learn and grow their careers,” said Michael Hildum, Vice President of Operations for Dimension Development. Anthon...
Crescent Hotels & Resorts Adds DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Crescent Hotels & Resorts | July 16, 2019
Houston, TX (July 16, 2019) – The DoubleTree by Hilton Hotel & Suites Houston by the Galleria is now being managed by Crescent Hotels & Resorts. Crescent Hotels & Resorts is an award winning, nationally recognized operator of major hotels and resorts throughout the United States & Canada. The 476-room boutique style hotel is located in uptown Houston at the Galleria Mall, five minutes from downtown Houston and the city's most popular shopping and dining. Most suites include balconies and beautiful city views. “As an award-winning Hilton manager, Crescent will maximize upon the potential of this great property.” sai...
PM Hotel Group Adds Hyatt Place King of Prussia to Management Portfolio
PM Hotel Group | July 15, 2019
CHEVY CHASE, Md., July 15, 2019 -- PM Hotel Group, one of the nation's leading hotel management companies, is proud to announce that they have broadened their portfolio of managed brands to include Hyatt Hotels Corporation. PM Hotel Group has been named the management company for the Hyatt Place King of Prussia. This new contract marks the continued diversification of the PM footprint which now includes 20 hotel brands, as well as a collection of independent and historic properties. "We are thrilled to be forging new relationships across the hospitality industry and are excited to welcome the Hyatt Place King of Prussia into our growing fa...
Mountain Shore Properties Selects Olympia Hotel Management as Operating Partner
Mountain Shore Properties | July 11, 2019
A Leader in US Hospitality Management Joins Forces with Hyatt’s Developer of the Year July 11, 2019. Portland, ME. Olympia Hotel Management (OHM) has announced a partnership with Mountain Shore Properties (MSP), a Charleston, South Carolina-based developer who was recently named Developer of the Year by Hyatt as part of Hyatt’s annual owner awards. Olympia won Hyatt’s Operating Excellence Award in 2016. MSP, which was recognized for its excellent construction quality, efficiency, and hotel development in strategic locations, has decided to focus exclusively on hotel development and has elected to partner with OHM, a leader in dist...
The Biggest Benefits of a Mobile PMS That Hotels Can’t Afford to Ignore
Nicole Dehler, Vice President of Product Management | July 11, 2019
By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand The landscape of hospitality tech might be changing, but one thing is certain: mobility is far more than a passing fad. Rather, it’s the new industry standard that will shape every touchpoint of hotel operations and the guest experience. However, what does mobility mean? Is it the development of a hotel app? Is it a mobile concierge? Is it mobile check-in and mobile keyless entry? Is it a mobile property management system? What creates the perfect stack of modern, mobile technology? In fact, it’s all of those things. For those hoteliers wh...
New Castle Hotels & Resorts to Manage 168-Room Holiday Inn Saratoga Springs
New Castle Hotels & Resorts | July 9, 2019
SHELTON, CT. - - (July 9, 2019) - - New Castle Hotels & Resorts (NCH) announced today that it has entered into a long-term agreement to manage the 168-room Holiday Inn Saratoga Springs on behalf of JLK Global Fund International, a Canadian investment group that also partnered with NCH on the development of the dual-brand Residence Inn/ Courtyard by Marriott opening in Dartmouth, Nova Scotia later this month. The Holiday Inn occupies a prominent location along Broadway and Congress Park in the historic downtown district of Saratoga Springs, New York. “The full-service hotel and conference center was developed, owned and managed for ...
Opening a Hotel? An Asset Manager Can Help!
Saurabh Gupta | July 9, 2019
By Saurabh Gupta Hotel openings are an elaborate affair that seek focused inputs from the ownership at a pre-opening stage. While the hotel management company and operations team are largely responsible for the pre-opening preparation, the owner also has his/her tasks cut out. Here’s a look at the very basic set of expectations from an owner of a managed-hotel at this stage: Approve pre-opening budgets Approve annual business plans along with revenue and expense budgets Approve the recruitment of key personnel like the GM Approve capital expenditure and FF&E spends Objectively assess the readiness of the operations ...
