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Mobile Communication Is Key to Employee Engagement & Retention
Connie Rheams | August 14, 2018
By engaging hotel staff digitally with personal recognition, professional development and cross-team collaboration, hoteliers can touch employees' hearts, drive loyalty and reduce turnover By Connie Rheams With unemployment at an all-time low – 4% across all industries as of June 2018, according to the Bureau of Labor Statistics – employee retention is top of mind. The proliferation of available jobs in hospitality has sparked even more competition among hotels to attract and retain employees. An additional dollar per hour or free daily lunch is proving to be enough of an incentive for hourly employees to leave one prope...
Gradebook for Cleanliness for Hotels
University of South Florida Sarasota-Manatee | August 7, 2018
Cleanliness is one of the main factors in a hotel selection, regardless of property size, brand affiliation, or location. High standard of cleanliness of a hotel helps to form customer loyalty, generate positive word of mouth, and, as a result, increase the hotel's occupancy and profitability. This report aims to answer an important question: Does spending more on housekeeping make a hotel look cleaner? Data collected from 1,139 hotels across 15 brands showed that spending more money on cleaning a room does not guarantee higher guest scores for cleanliness. Generally, upper upscale brands spent more than other hotels on housekeeping in 2...
GDPR Compliance Deadline Has Come and Gone; What Does It Mean for Hotels?
Beekeeper | July 24, 2018
Beekeeper Chief Data Officer Dr. Amir Ameri answers hoteliers' frequently-asked questions to better navigate GDPR next steps SAN FRANCISCO, CA July 24, 2018 The European General Data Protection Regulation (GDPR) compliance deadline has passed, and it now requires every hotel in the world to have guidelines in place that protect European Union (EU) residents' personally identifiable information against security breaches. While a lot has been discussed to help hoteliers become compliant, many are wondering "what comes next?" Dr. Amir Ameri, Data Protection Officer for Beekeeper, a GDPR-compliant developer of a digital workplace app haile...
Staying Aware of New Housekeeping Legislation
Larry Mogelonsky | July 18, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The housekeeping department more often than not represents the heart of a hotel's operations as a clean room is an essential part of guest service delivery. Moreover, it's backbreaking work with wages that aren't exceedingly high, while the room attendants themselves can be put in compromising situations as they roam the corridors by themselves. It would appear, though, that labor unions throughout the United States are starting to gain ground with new legislation in several territories that mandate enhanced protocols for housekeepers' safety. Given this momentum, no matter your mu...
Beekeeper Improving Guest Service and Guest Satisfaction Scores at the Watergate Hotel
Beekeeper | July 10, 2018
Newest luxury hotel in Washington, D.C. is sharing is connecting more than 280 of the hotel's frontline workers; Response time to 'all-hands-on-deck' asks and safety alerts is up with Beekeeper SAN FRANCISCO, CA - JULY 10, 2018 - In addition to completing an extensive $200 million renovation, the iconic Watergate Hotel in Washington, D.C., is making a big investment in its employees by adding the Beekeeper digital workforce communication platform. With 280+ workers responsible for delivering the ultimate guest experience, the hotel needed game-changing technology to ensure that service standards were at peak performance and employee mor...
Beekeeper Wins E20X ‘People’s Choice’ at HITEC Houston
Beekeeper | June 26, 2018
Digital workplace app developer was one of 16 startups vying for HFTP's E20X Award SAN FRANCISCO, CA June 26, 2018 Digital workplace app developer Beekeeper is taking the hospitality industry by storm. Last week the company was presented with the "People's Choice Award" at HITEC® Houston, part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP®). Judged by HITEC attendees, the workplace communication app was chosen as the crowd favorite for its ability to digitize hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting op...
Hoteliers Guide to Finding and Eliminating Bedbugs
Raymond Web | June 21, 2018
by Raymond Web Managing a hotel is a huge task and comprises of numerous activities. There can be many instances where you may hit the panic button — one of them being a bedbug infestation. Whether you have bedbugs or not, you need to have a plan of action so that you are prepared when the bedbugs do strike. In this article we will address how to find bedbugs and what to do to exterminate them. Steps to Inspect for Bedbugs in the Hotel Inspect the Complete Room Bed and Mattress Don't just flip the mattress to look for bedbugs. They tend to hide in the joints of the bed frame and along the slats. Inspect them with a flashlight...
Data Travel and Beekeeper Connect HITEC 2018 Festivities with BeeHAPI Buses
HAPI and Data Travel | June 18, 2018
HAPI aims to "integrate the vendor events" and Beekeeper joins to maximize collaboration Houston – June 18, 2018 – Data Travel, LLC, the developer of HAPI, the new data streaming and enrichment platform, aims to help hoteliers streamline integration of their data and systems. At HITEC this year, Beekeeper is joining HAPI to bring the vendor-sponsored social events together with party buses. "At HAPI, we wanted to live up to our name and create a fun and memorable way for HITEC attendees to visualize how our integration platform connects hotel systems and enriches their data," said Luis Segredo, president and CEO of Data Trav...
Beekeeper Adds SIXTY Hotels to Its Portfolio
SIXTY Hotels | June 18, 2018
Operational communication platform is helping the brand's five iconic urban hotels increase employee engagement and build a strong culture San Francisco, Calif. – June 18, 2018 – Beekeeper is pleased to announce that its digital workforce platform is now serving as the hub for all operational communications at SIXTY Hotels, a collective of five singularly iconoclastic luxury lodgings in New York, Los Angeles and Miami. Beekeeper is reaching each SIXTY Hotels employee with relevant messaging, engaging them and connecting them with one another. Comprised of a cloud-based web platform, mobile app and digital signage, Beekeeper ...
Beekeeper Achieves ISO Certification to Protect Hotels’ Data
Beekeeper | June 12, 2018
GDPR encourages the use of ISO 27001 to demonstrate that an organization is actively managing its data security; Visit Beekeeper at HITEC in Booth 1702 and Attend the Beekeeper Breakfast with Special Guest Sixty Hotels SAN FRANCISCO, CA June 12, 2018 - With the European General Data Protection Regulation (GDPR) now in effect, Beekeeper is pleased to announce that it is now ISO 27001 Certified in addition to being GDPR compliant. Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), the ISO standard is protecting intellectual property, employee details, and informat...
Facilities Management in Offices and Hotels: Same, Same but Different
Remy Rein | May 31, 2018
By Remy Rein The management of office facilities has been undergoing a revolution of sorts, thanks to disruptors such as the private social network Nextdoor and co-working spaces WeWork and Workspace2go, as well as a slew of new practices. Nowadays office space is being optimized in terms of square meters and usage per hour. According to a report on Coworking by Arthur Loyd in July, the number of coworking spaces was expected to grow eightfold worldwide to some 14,000 in 2017 from 1,780 in 2015. It added that, in Paris alone, coworking floorspace was expected to increase by 167 percent to an estimated 155,200 square meters in 2017 from ...
Experience Hospitality’s ‘Most Innovative Technology’ at HITEC Houston With Beekeeper
Beekeeper | May 24, 2018
Engaging multi-lingual employees without emails is crucial for reducing turnover, boosting staff engagement, driving efficiencies and improving guest satisfaction; Visit Beekeeper in Booth 1702 and Attend the Beekeeper Breakfast with Special Guest Sixty Hotels SAN FRANCISCO, CA May 24, 2018 - Next month C-level hotel executives will meet in Houston to attend HITEC, the world's largest hospitality industry technology exposition and conference. One of the hottest solutions on the market today, Beekeeper, voted the "Most Innovative Technology" for 2018 by HTNG, will showcase its simplified, secure, and easy-to-use tool that stores in one c...
Protecting Your Housekeepers From Injuries
Larry Mogelonsky | May 9, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Following an immersive full-day seminar at the recent Housekeepers Forum in Toronto to discuss all the latest issues affecting this department, one critical issue addressed that merits further discussion is repetitive strain injuries (RSIs), especially those with an aging workforce. A combined aggravation of both the nervous and musculoskeletal system, an RSI is typically caused by repetitive tasks or those which put the body in an awkward position. There are many different types of RSIs, but as I am not a doctor, the diagnoses and exact syndromes are not the focus here. Rather, it...
Beekeeper Ranks No. 59 on SaaS 1000
Beekeeper | April 12, 2018
Company is projected to double in size worldwide in 2018; Today 100 employees are working at Beekeeper offices in San Francisco, Zurich, London, and Berlin SAN FRANCISCO, CA April 12, 2018 - Beekeeper, a digital workforce platform recently awarded the most innovative technology of 2018, has ranked No. 59 on the SaaS 1000, a prestigious index of Software as a Service (SaaS) companies algorithmically ranked by a number of growth indicators such as hiring trends and team expansion rates. As the SaaS product landscape continues to expand, lists like the SaaS 1000 are incredibly useful tools for SaaS pros to evaluate the groundbreaking trend...
Beekeeper to Showcase Hospitality’s ‘Most Innovative Technology’ at AAHOA Convention
Beekeeper | March 22, 2018
Award-winning digital workplace app that connects desk and non-desk hotel employees across locations and departments in real time via mobile or desktop will be on display in Booth #1075 SAN FRANCISCO, CA March 22, 2018 - Next week members of the Asian American Hotel Owners Assn. can experience hospitality's "most innovative technology" at the AAHOA Annual Convention & Trade Show, to be held March 27 to 30 at the Gaylord National Resort & Convention Center in National Harbor, Md. The Beekeeper digital workforce platform, considered to be the best employee app in the industry, will be on display in Booth #1075. With Beekeeper, hot...
Beekeeper Wins HTNG’s 2018 TechOvation Award
Hospitality Technology Next Generation (HTNG) | March 15, 2018
HTNG's annual innovation award recognizes the digital workplace app as the hospitality industry's 'most innovative technology' SAN FRANCISCO, CA March 15, 2018 - The 2018 TechOvation Award was presented yesterday to Beekeeper by Hospitality Technology Next Generation (HTNG) during the HT-NEXT Award Ceremony in San Diego. The TechOvation Award recognizes companies for innovative products new to the marketplace from 2017 or coming in 2018. Beekeeper earned the coveted award for its workplace app that digitizes hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems...
Beekeeper Offering 31 Point GDPR Assessment Checklist to Hoteliers Preparing for Compliance
Beekeeper | March 13, 2018
Already GDPR compliant, the Beekeeper digital workplace app protects employees and hotel guests against data threats SAN FRANCISCO, CA March 13, 2018 - Beekeeper, a GDPR compliant developer of a digital workplace app, is offering a "31 Point Assessment to Ensure GDPR Compliance" white paper to assist hoteliers in preparing for the European General Data Protection Regulation deadline that goes into effect May 25, 2018. GDPR protects European Union (EU) residents' personally identifiable information against security breaches. Any hotel that does not comply is risking heavy fines. "If you operate a hotel in North American, GDPR directly af...
With Beekeeper, ‘No Employee is Left Behind’ at 1 Hotel Central Park
Beekeeper | March 8, 2018
Workforce communications tool is a must-have for celebrating employee successes, onboarding new staff, posting daily events and making everyone an integral part of the 1 Hotels family SAN FRANCISCO, CA MARCH 8, 2018 - Eco-chic brand 1 Hotels has been experiencing great success with internal team communication since it launched the digital workforce platform Beekeeper. Today three properties are using this tool as the hub of its internal communications operation, and each is finding new uses for staff engagement. Managers at 1 Hotel Central Park, located at 1414 6th Avenue in midtown Manhattan, say Beekeeper is engaging – and even ...
Connie Rheams Takes on Executive Role at Beekeeper
Beekeeper | February 20, 2018
Rheams calls Beekeeper the 'missing mobile link' to connecting 80% of our hotel industry's non-desk hotel employees SAN FRANCISCO, CA February 20, 2018 - The global hospitality industry is doing a tremendous job of leveraging mobile technology to enhance the guest experience. What isn't being addressed is using the power of mobile to share real-time staff/hotel/brand/management company information with the 1.9 million front- and back-of-house hotel employees who don't sit at a desk or have a company email address. As such, Connie Rheams, named one of the most influential women in hospitality technology by HFTP (Hospitality Financial &a...
The Clock is Ticking Towards GDPR Compliance; If Your Hotel is Struggling, Beekeeper Can Help
Beekeeper | February 1, 2018
Already GDPR compliant, the Beekeeper digital workplace app protects employees and hotel guests against data threats SAN FRANCISCO, CA February 1, 2018 - In just a few months, the European General Data Protection Regulation (GDPR) will require every hotel in the world to have guidelines in place that protect European Union (EU) residents' personally identifiable information against security breaches. Any hotel that does not comply after May 25, 2018, is risking heavy fines. Beekeeper, developer of a digital workplace app where operational systems and communication channels live within one secure and intuitive platform, announces that it...
Beekeeper’s ‘Bee School’ is Back in Session
Beekeeper | January 24, 2018
'If Not You, Who? Cracking the Code of Employee Disengagement' will kick off the 2018 Webinar Series on January 31 taught by Best-Selling Author and Employee Engagement Expert Jill Christensen SAN FRANCISCO, CA JANUARY 24, 2018 - Employee engagement is a big buzz word in hospitality, but few hoteliers truly understand its meaning. It's not just about satisfying employees; satisfied employees are there to "get" something from employment, but engaged employees are there to "give" something to the organization and its customers. In hospitality, an engaged employee will do everything possible to ensure an exceptional guest experience. It's ...
1 Hotel Brooklyn Bridge Raises the Bar on Workforce Communications with Beekeeper
Beekeeper | January 9, 2018
Employees say being aligned with 'the hive' is contagious; Digital app used for onboarding, scheduling, task management, employee surveys, crisis communications and more SAN FRANCISCO, CA January 9, 2018 - When the eco-chic 1 Hotels brand launched in 2015, it not only set a new standard for sustainability in design, but it significantly raised the bar in how management reaches and celebrates their entire staff. With the digital workforce platform Beekeeper at the hub of its internal communications operation, 1 Hotels is reaching every single employee with relevant messaging, engaging them and connecting them with one another. 1 Hotel Br...
The Ramayan Supply Guide To Mattress Hygiene
Ramayan Supply | December 20, 2017
Many people are not aware how to maintain their mattress and may often end up damaging it if they are using the wrong cleaning methods. Mattress hygiene is one of the essential things that we should know because most of the diseases that we get these days are due to the dust that hides in our assets where we spend most of our time. Do you have a mattress in your home? Well, your answer might be yes. It does not mattter if your mattress is new, expensive or traditional, as with other domestic staff, mattresses also tend to get dirty with regualr use. As a result, they must be hygienic. You can wash everything on your bed, except the matt...
Beekeeper Crisis Communications White Paper to Help Hotels with Non-Desk Workers Establish Best Practices and Foster Preparedness
Beekeeper | December 12, 2017
A mobile internal communications and operations tool for employees should be considered an essential step towards crisis management SAN FRANCISCO, CA DECEMBER 12, 2017 In an ongoing effort to balance hospitality and security, the hotel and lodging industry is uniquely vulnerable to crisis, and notoriously difficult to regulate. The Las Vegas shooting that occurred on October 1, 2017, is a particularly formidable example of how a lighthearted vacation can quickly turn into a nightmare. Recent hurricanes experienced in Houston, Florida, and Puerto Rico also had a major impact on the hospitality industry. The same goes for the earthquake ...
