HFTP® Acquires Leading Hospitality Industry Brands: Hospitality Upgrade, Hotel-Online, The CIO Summit and The Executive Vendor Summit
Hospitality Financial and Technology Professionals | June 25th, 2024
The Kessler Collection Celebrates Topping Out of Grand Bohemian Hotel Charlotte
The Kessler Collection | March 21, 2019
ORLANDO, Fla., March 21, 2019 -- On Tuesday, March 19 at 11:00 a.m., The Kessler Collection, a portfolio of nine passionately created and artistically inspired boutique hotels and restaurants, held a topping out ceremony to celebrate a major construction milestone in the highly-anticipated Grand Bohemian Hotel Charlotte development. Local dignitaries, development partners and executives from The Kessler Collection recognized the efforts and commitment of each individual who played a role in the construction process. "On behalf of The Kessler Collection, I'd like to personally thank JE Dunn Construction's team of experts for...
Deutsche Hospitality Bringing New IntercityHotel Amsterdam Airport to the Netherlands
Deutsche Hospitality | March 21, 2019
Frankfurt am Main, 21. March 2019 -- Deutsche Hospitality is driving forward expansion in the Netherlands. The IntercityHotel Amsterdam Airport, which is scheduled to open in 2021, will become the latest addition to the group's portfolio. It will join the existing IntercityHotel in Enschede, the Steigenberger Airport Hotel in Amsterdam and Jaz in the City Amsterdam as Deutsche Hospitality increases its presence in the country to four hotels. Preparations for the start of construction works for the IntercityHotel Amsterdam Airport are continuing apace. "Our experiences with Steigenberger Hotels and IntercityHotel in the Netherlands have ...
The Buccini/Pollin Group and Marriott International Together With PM Hotel Group Plan to Transform Sheraton Society Hill Into Philadelphia Marriott Ol
Buccini Pollin Group | March 21, 2019
Chevy Chase, MD. – (March 21, 2019) The Buccini/Pollin Group and Marriott International have announced plans to transition the Sheraton Society Hill into the Philadelphia Marriott Old City. The 364-room hotel will become the newest Marriott Hotels branded property in Philadelphia when the project is complete in July 2019. "We are thrilled to partner on creating a new Marriott experience in Old City Philadelphia that will provide premium meeting and event spaces along with a welcoming Great Room and premium M Club Lounge, alongside world-class guestrooms and dining," said Dave Pollin, President, The Buccini/Pollin Group. "This proj...
WorldHotels Adds Virginia’s Linden Row Inn to Its Distinctive Collection
WorldHotels Collection | March 21, 2019
Frankfurt (March 21, 2019) - WorldHotels recently added Linden Row Inn, Virginia, United States to its Distinctive Collection. The Distinctive Collection features upscale hotels and resorts that deliver an inviting and attainable experience in the world's most desirable locations. Linden Row Inn is a 70-room boutique historic hotel located in the heart of Downtown Richmond, just minutes away from all major attractions in the Capitol area. The hotel is featured on the National Register of Historic Places and is comprised of seven row houses built in the mid-1800's, and meticulously restored over the years. Many of its guest rooms and par...
Guest Experience vs. Guest Engagement: Which Matters Most?
David Millili | March 21, 2019
By David Millili Imagine this: You begin planning a trip to New Mexico. You ask a friend who lives there where to stay in Santa Fe. The same day you notice on Facebook that another friend happens to be in Santa Fe right now and has tagged the beautiful hotel where she's staying. You have two recommendations now but do some research anyway to be sure you're getting the right place for the trip. You decide on the hotel your first friend suggested, but the photos don't tell you everything you need to know, and the booking engine is cumbersome. Just about that time the Facebook friend texts, saying she's wild about the hotel she tagged. In ...
ProfitSword Releases Report Analyzing the Latest Trends in Data Forecasting and Budgeting Technology
ProfitSword, LLC | March 21, 2019
Newly published document demonstrates how advances in innovation are allowing hoteliers to overcome the complexities of data management, while allowing for streamlined operations and real-time access to information Orlando, Fla. – March 21, 2019 –ProfitSword, hospitality's premier developer of business intelligence and data integration software, announces the release of a comprehensive report detailing the latest advances in data forecasting and budgeting tools and practices for the hospitality industry. Utilizing insight from the industry's leading experts, the report showcases how today's data management environment has e...
Omni Hotels and Resorts Partners With IDeaS to Transform Total Property Revenue Performance
IDeaS | March 21, 2019
Omni will implement revenue science to strategically enhance portfolio-wide profits encompassing more than 21,000 guest rooms and nearly two million square feet of event space Tweet This: @OmniHotels will roll out @IDeaS_RevOpt G3 RMS to make automated pricing decisions for over 21,000 guest rooms and @IDeaS_RevOpt Smart Space to optimize nearly 2 million sq. ft. of event space www.ideas.com/news #RevenueScience MINNEAPOLIS—March 21, 2019—Omni Hotels and Resorts will roll out both IDeaS G3 Revenue Management System (RMS) and IDeaS Smart Space, a cloud-based meetings and events strategy application, across its portfolio of 6...
Apple Hospitality REIT Acquires Home2 Suites by Hilton Orlando Airport for $20.7 Million or $162K per Key
Apple Hospitality REIT, Inc. | March 20, 2019
RICHMOND, Va.--March 20, 2019 --Apple Hospitality REIT, Inc. (NYSE: APLE) (the "Company" or "Apple Hospitality") today announced the opening and acquisition of the new 128-room Home2 Suites by Hilton Orlando Airport (the "Hotel") for a purchase price of $20.7 million, or approximately $162,000 per key. "This beautiful, newly constructed Home2 Suites adds a presence for us near Florida's busiest airport and is a great addition to our portfolio," said Nelson Knight, Executive Vice President and Chief Investment Officer of Apple Hospitality. "Not only will the Hotel benefit from travelers visiting the many leisure attractions that Orlando ...
On Air Soon: Construction Underway for REVERB by Hard Rock™ Hotel Downtown Atlanta Opening February 2020
March 20, 2019
Atlanta, GA – March 20, 2019 – Atlanta-based Hotel Equities (HE) reported out on the construction progress for the REVERB by Hard Rock™ Downtown Atlanta hotel, signaling that construction is on schedule to open in February 2020. Local developer Bolton Atlanta, LP has partnered with Hotel Equities to open and operate the inaugural hotel for Hard Rock's newest generation of music-centric hotels. REVERB™ is the brand's entrance into the select-service category. The 197-room hotel is located adjacent to Mercedes-Benz stadium in downtown Atlanta, offering direct access to the world-class sports and entertainment venue...
“Heart Failure”: The Leading Cause of Bad Reviews
Doug Kennedy | March 20, 2019
By Doug Kennedy When you read a cross-section of negative comments from online reviews and guest surveys, it's easy to recognize a common theme across all lodging operations: "Heart failure." More specifically, I am referring to the failure to understand the true heart of hospitality, which is "caring about as well as caring for others." When we care "for" others, we provide the minimal requirements of a positive guest stay, the foundation of which is a clean, well maintained "physical product," (the accommodation and public facilities), delivered promptly and efficiently. Yet when we care "about" others, we understand the hospitality b...
Technology in the Hospitality Industry – Have We Gone Too Far?
Court Williams | March 20, 2019
The hospitality industry is changing, and is rapidly becoming super high-tech. While we can argue that this benefits guests—and it certainly benefits vendors—how much is it taking away from the guest's personal experience? Theoretically, it should improve the customer experience, particularly through the use of data collected by using the various technologies. Let's look at how guests actually feel, especially the Baby Boomers who look set to remain the most prolific travelers for the next two to three years, and see if the numbers support the theory that technology has improved the hospitality experience. Since the early da...
Profiting From Prearrival
Larry Mogelonsky | March 20, 2019
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Every hotelier knows that tech-enabled personalization is crucial to the future success of one's brand. In reality, though, these customized experiences are very difficult to put in place, often requiring complex software integrations, significant CapEx and a fully trained team – both at the supervisor and frontline levels – to properly act upon any insights or recommendations gleaned from a unified CRM. The nauseating pain point here is that travelers are now expecting hotels to dedicate more effort towards making their time on property personal and meaningful, irrespec...
HSMAI Honors Greater New York as Chapter of the Year
HSMAI | March 20, 2019
(McLean, VA, March 20, 2019) The HSMAI Greater New York Chapter was named Hospitality Sales and Marketing Association International 2017-2018 Chapter of the Year at HSMAI's annual Mike Leven Leadership Conference at The Broadmoor in Colorado Springs. The Chapter of the Year winner and the "Chapter Best of the Best" award recipients were honored at the conference. "Our chapters continue to develop innovative programs and events that help members improve revenue performance for their hotels and their partners," said Fran Brasseux, HSMAI executive vice president. "We are proud to honor these talented chapters for their outstandin...
China’s Hotel Construction Pipeline Hits New All-Time High Despite Growing Concerns About the Economic Slowdown
Lodging Econometrics (LE) | March 20, 2019
Analysts at Lodging Econometrics (LE) report that China's total construction pipeline is booming and stands at 2,761 projects/580,635 rooms, up 12% by projects and 6% by rooms year-over-year (YOY). At the end of 2018, both projects and rooms in the construction pipeline are at new all-time highs surpassing the previous cyclical high of 2,658 projects set in the fourth quarter of 2014. China has the second largest pipeline in the world. Projects presently under construction are at 2,044 projects/411,032 rooms, up 17% and 10% YOY, respectively, reflective of the rush to get under construction as the economy continues to soften. Projects s...
Four Seasons Hotels and Resorts Establishes Fund at Cornell’s School of Hotel Administration in Honor of Former CEO J. Allen Smith
March 20, 2019
Ithaca, NY– Four Seasons Hotels and Resorts has established an empowerment fund at the School of Hotel Administration in honor of their former chief executive officer, J. Allen Smith '80, MPS '86. The J. Allen and Katherine Smith / Four Seasons Hotels and Resorts Empowerment Fund will provide a holistic program supporting underrepresented minority and first generation students to help ensure their current and future success. This includes mentoring, professional development, and career guidance. "I'm extremely grateful to Four Seasons for honoring Allen's many contributions to the hospitality industry with the creation of this fun...
Driftwood Acquisitions & Development Enters California Market With $85.7 Million Acquisition of 353-Key Marriott Mission Valley in San Diego
Driftwood Acquisitions & Development | March 20, 2019
SAN DIEGO (March 20, 2019) – Driftwood Acquisitions and Development (DAD) – a privately held investment firm specializing in the acquisition, development and investment syndication of quality hotel assets – announces its entry into the California market with the $85.7 million acquisition of the 353-key Marriott Mission Valley in San Diego. The firm also intends to develop a second hotel on the southwest corner of the same site. DAD is inviting accredited investors to co-invest in this hotel through its unique syndication platform, which allows clients to invest in institutional-quality, fully-financed, income-producing...
Accor Welcomes 21c Museum Hotels into MGallery Hotel Collection
21c Museum Hotels | March 20, 2019
Accor today announced that the Group has officially welcomed 21c Museum Hotels into the MGallery Hotel Collection, a global network of more than 100 storied boutique hotels located in 26 countries. The announcement marks the arrival of the MGallery brand into North America. Bearing both the MGallery and 21c brands, 21c Museum Hotels – MGallery represents a shared commitment to inspiring guests to delight in and fully discover the very best the world has to offer. 21c Museum Hotels – MGallery will maintain 21c's distinctive spirit and pioneering vision of combined contemporary art museum, boutique hotels and chef-driven resta...
5 Unique Experiences Hotels Can Use to Attract Guests
HEBS Digital | March 20, 2019
By: Kerryn Gower We've all been there. You finally wake up from the dreaming phase of the travel planning journey and pick on a destination to visit. Now the planning begins. We all have our go-to travel booking websites and apps, and they each present a lot of information, packages, and special offers convincing you to make a booking. Beyond just rate, hotel shoppers consider plenty of other factors, such as amenities, activities, and nearby restaurants. But these factors aren't always enough to capture the attention of a traveler long enough to secure a booking. Today's travelers expect more. They expect unique experiences every time ...
Olympia Hotel Management to Operate Point Lookout Resort & Conference Center in Northport, Maine
Olympia Hotel Management | March 20, 2019
New Owners & New Management Will Continue the Maine Coastal Legacy March 20, 2019. Northport, ME. Olympia Hotel Management announced today that they will assume management of Point Lookout Resort and Conference Center in Northport, Maine. The dramatic 387 acre conference center and resort property is set on mountainside terrain overlooking Penobscot Bay, in Maine's scenic Mid-Coast region. The new owner of Point Lookout is Deep Creek Grazing Association. David and Tami Hirschfeld, of Camden are the principals of Deep Creek Grazing Association. They are proud to take the helm of such a majestic property, one that offers guests, weddi...
Cloud5 Communications Installs HSIA Network for Marriott Fairfield Inn & Suites Rancho Cordova
Johnson Hospitality | March 20, 2019
New Internet Solution Enhances Guest Experience and Meets Brand Standards CHICAGO (March 20) – Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently completed the installation of high speed internet access (HSIA) at the Fairfield Inn & Suites by Marriott in Rancho Cordova. The advanced HSIA network ensures that the property continues to provide the highest level of connectivity for guest satisfaction and meets Marriott's latest Global Property Network Standards (GPNS) for Internet. Cloud5 is a top ranked Marriott Internet supplier. Serving the full-range o...
Maestro PMS’ Sophisticated Functionality, Commitment to Industry Service Demands Attract More Than 50 New Independent Hospitality Groups in 2018
Maestro PMS | March 20, 2019
Leading Edge System Development, Unparalleled Support, Flexible On-Premise or Cloud Deployment Options Make Maestro an Attractive Investment March 20, 2019 – Maestro PMS, the preferred hotel software solution for independent hotels, luxury resorts, conference centers, and multi-property groups announced that more than 50 independent full-service hotels and resorts joined the Maestro user family in 2018. The Maestro Property Management System, with its suite of 20+ modules on a single database, delivers flexible and scalable deployment options with identical full-featured web browser or windows solutions available in the cloud or ...
Cendyn Launches the All-New ePlanner Platform
Cendyn | March 20, 2019
Newly redesigned hotel sales & group operations tool delivers enhanced functionality via UX, branding & editor features BOCA RATON, FL, USA – March 18, 2019 – Cendyn is excited to announce the launch of the company's newly redesigned ePlanner group sales and operations tool for hotels. Cendyn's ePlanner is an online resource library for hoteliers that puts unlimited information at your client's fingertips. It saves hotel event planners time and frustration by addressing dozens of questions about planning an event at the venue, from banquet options and room maximums to security, parking and more, all on an easy-to-use...
4 Hotel Management Lessons You Can Learn From Paul Rusesabagina of Hotel Rwanda
Hotelogix | March 20, 2019
We all agree that managing a hotel in the time of crisis is no mean feat. And, if that crisis is of an extreme nature, your management skills are truly put to test. Like Paul Rusesabagina, the Manager of 'Hotel des Mille Collines' from the movie, Hotel Rwanda who provided shelter to over 1200 refugees in the capital city of Kigali and saved their lives during the 1994 Rwandan Genocide. Source - npr.org If you're wondering why we are talking about him now in 2019, here's why – As a hotelier, Paul maintained and displayed the highest level of integrity in the midst of a bloody civil war, took care of refugees as his 'guests' and us...
“We Love ALICE Because It’s a One-Stop Shop”
ALICE | March 19, 2019
ALICE has helped eliminate teething pains for the recently-opened EXchange Hotel Vancouver by introducing seamless internal communication for staff and a convenient application for guests. The newly-opened EXchange Hotel Vancouver has chosen ALICE to optimize hotel operations and enhance the guest experience in Vancouver's first LEED Platinum Heritage Conversion. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Housed in the original Vancouver Stock Exchange, EXchange Hotel prides itself on being both green and te...
