HFTP® Acquires Leading Hospitality Industry Brands: Hospitality Upgrade, Hotel-Online, The CIO Summit and The Executive Vendor Summit
Hospitality Financial and Technology Professionals | June 25th, 2024
Coast Canmore Hotel & Conference Centre Upgrades With OpenKey
OpenKey | March 19, 2019
DALLAS, TEXAS (March 20th, 2019) – Nestled in the heart of the spectacular Canadian Rockies, guests of the Coast Canmore Hotel & Conference Centre can now enjoy the latest in guestroom access through a partnership between Coast Hotels and OpenKey. OpenKey is the industry standard for universal mobile key in hotels. The hotel located in Canmore Alberta is just minutes from the resort town of Banff and one hour west of Calgary. Every room in the hotel is designed with guest comfort and convenience in mind, including individual climate control, flat screen TVs, triple sheeting and complimentary in-room Wi-Fi that comes standard a...
Why You Are a Difficult Hospitality Employee
Don Kermath | March 19, 2019
By Don Kermath It's true, you are someone's difficult person. As hospitality workers we find some guests to be exceptionally difficult. However, guests are the reason we exist. Guests deserve the best possible service, but so do your fellow employees. They are your customers as well – your internal customers. if your guests deserve the very best service and they are your customer, don't your colleagues deserve your very best service too? A new study by ALICE (a hotel operations platform), shows 62% of guests say that rude staff made their stay frustrating. Any employee who is rude to guests is also likely to be rude to employees. ...
BENCHMARK® Adds Hilton University of Florida Conference Center at Gainesville to Benchmark Resorts & Hotels
March 19, 2019
The Woodlands (Houston), Texas, March 2019 … BENCHMARK®, a global hospitality company, has added the Hilton University of Florida Conference Center at Gainesville to the company's prestigious Benchmark Resorts & Hotels® brand portfolio. The recently renovated, 248-guest room property is located on the University of Florida campus, close to Gainesville's Central Business District. The property serves a growing market of visiting alumni, parents and students, academics, and guests affiliated with the university. Its IACC-approved conference center, with 25,000 square feet of meeting space, attracts a significant number ...
Chartwell Hospitality Breaks Ground on SpringHill Suites at McEwen Northside Near Downtown Franklin, Tennessee
Chartwell Hospitality | March 19, 2019
FRANKLIN, Tenn. – March 19, 2019 – Chartwell Hospitality LLC, an integrated hotel operations and development company, announced the groundbreaking of the 150-room SpringHill Suites by Marriott in Franklin's Cool Springs neighborhood. The property is the hotel component of McEwen Northside, a thoughtfully planned walkable mixed-use project to include retail offerings, office space and multi-family residences. Construction on the all-suite hotel is expected to be completed by spring 2020. Catering to business travelers, the hotel will offer outdoor patio seating, flexible meeting spaces and expansive guest suites. The property...
Margaritaville Holdings Breaks Ground on Flagship 123-Room COMPASS by Margaritaville Hotels & Resorts Slated for 2020
Margaritaville | March 19, 2019
Orlando, Fla. – March 19, 2019 – Margaritaville Holdings celebrated the groundbreaking of its first COMPASS by Margaritaville Hotels & Resorts property, sharing details on the next two hotels to open under its new select-service boutique hotel brand. With a prime location on Anna Maria Sound in Bradenton, Florida, the first COMPASS will open early next year. The brand's two newest signings will bring COMPASS to the picturesque waterfront town of Beaufort, North Carolina and the lively southern hub of Louisville, Kentucky. "We're charting new coordinates with the groundbreaking of our first COMPASS and look forward t...
Hyatt Enters Management Agreement With Ben Thanh Holdings Affiliate to Develop Hyatt Place Hotel in Ho Chi Minh City
Hyatt Place | March 19, 2019
CHICAGO (March 19, 2019) – Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with an affiliate of Ben Thanh Holdings to develop a Hyatt Place hotel in Ho Chi Minh City. The new 200-key Hyatt Place Saigon Phu Nhuan will be the first Hyatt Place hotel in Vietnam. The Hyatt Place brand is rooted in extensive consumer insights indicating that guests seek stylish, comfortable, seamless experiences that accommodate their lifestyles and familiar routines. To embody this, the brand offers casual hospitality and purposeful service in a smartly designed, high-tech and contempor...
Zero-G Hospitality: 4 Reasons Why Hotels Will Be The Shining Stars in Space Travel
Pier-Luca Rapin | March 19, 2019
By Pier-Luca Rapin "If the future does not include being out there among the stars and being a multi-planet species, I find that incredibly depressing" - Elon Musk Investors are stargazing. A multi-planetary society has become a likely reality. Every market will be affected, but mainly hospitality and tourism. Consumers will want to experience zero-G, visit the moon or even Mars, which will replace the white sandy beaches in travel agents' catalogs and tourists' fantasies. What are the real opportunities for hoteliers? How will the hospitality sector develop in this field? Some say that it will be impossible to bring touris...
Canadian Hotel Development Cost Survey 2018
Carrie Russell | March 19, 2019
By Carrie Russell, Tom Beckett, Lily Li Introduction In 2018, the Canadian lodging market reached a new record high for RevPAR. Although regional performance differed widely, more developments are in the pipeline in 2018 that any year since 2013. After the global financial crisis hit the Canadian lodging market in 2009, causing a 12.3% contraction in RevPAR, the industry in general has been on an upward trajectory. In fact, RevPAR growth for the country has been registered for 106 consecutive months—the longest period of sustained growth on record. Strong metrics in many hotel markets, availability of competitive debt financing, a...
Hospitality Management Corporation Selected to Manage Hampton Inn® in Snyder, Texas
Hospitality Management Corporation (HMC) | March 19, 2019
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 80-room Hampton Inn® in Snyder, Texas, to their portfolio of managed hotels. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Hampton Inn® Snyder is located in the heart of oil and gas country and midway between Lubbock ...
INTELITY Partners With The Howard Hughes Corporation® on New Voice Technology Program
INTELITY | March 19, 2019
The company celebrates successful use of innovative voice request skill in property's pilot program Los Angeles, CA (March 19, 2019) – INTELITY™, the provider of the travel industry's broadest enterprise guest engagement and staff management platform, announced today that its voice solution has been successfully utilized during a voice technology pilot program conducted by The Howard Hughes Corporation®. Using INTELITY's in-room tablets and unique, customizable voice request skill, the pilot program tested the ability to request services, place orders, and request information about the local area, weather, events, an...
The Wagner at the Battery Boosts Online Guest Review Scores and Streamlines Panic Button Implementation With Wi-Fi by Hotel Internet Services
Hotel Internet Services, Inc. | March 19, 2019
5-Star Manhattan property leverages HIS expertise to provide guests with seamless internet connection and ensure staff safety with property-wide panic button signal coverage New York — March 19, 2019 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful implementation of advanced Wi-Fi services at The Wagner at the Battery, one of Manhattan's most luxurious and widely recognized hotels. Recognizing a need to upgrade its network infrastructure in order to cater to the latest device and service needs, hotel leadership selected HIS due to its expertise in cust...
With Flip.to, Adventures on the Gorge Primed for Season Ahead After Inspiring New Audience of More Than 160K in 6 Months
Flip.to | March 19, 2019
Advocacy marketing platform builds momentum year round with help of their guests March 19, 2019 — Orlando, FL — Adventures on the Gorge—premier West Virginia adventure destination on the rim of the New River Gorge—has tapped the Flip.to advocacy marketing platform to drive growth by opening up an entirely new channel of travelers for their vacation resort. 6 MONTHS OF GROWTH WITH ADVOCACY Launched in August of 2018, the property has sparked conversations with travelers worldwide, since reaching a new audience of over 160,000. This is in addition to converting thousands of unique site visitors and warm leads who a...
Leisure Real Estate Advisors, LLC Announces the Sale of the Holiday Inn Express & Suites, Newton, KS.
Leisure Real Estate Advisors, LLC | March 19, 2019
Leisure Real Estate Advisors, LLC, is pleased to announce it has arranged the sale of the Holiday Inn Express & Suites, Newton, KS. Leisure Real Estate Advisors, LLC based in metro Kansas City, represented a Kansas based developer, Broadway Hospitality, LLC. in the transaction. Newton Hotel Investments, Inc, an investment group based in Topeka and Kansas City, purchased the 68 unit hotel for an undisclosed price. The listing price was $5,300,000. "This Holiday Inn Express flag is a limited service premium brand and always attracts investment attention", comments Brent A. Jaynes, Managing Partner with Leisure Real Estate Advisors. "T...
Hotel Revival Welcomes Corinne Hart as Director of Sales and Marketing
Hotel Revival | March 18, 2019
Baltimore, MD – Hotel Revival, a Joie de Vivre hotel located in the heart of Baltimore's historic Mount Vernon neighborhood, is pleased to announce the hiring of hotel industry veteran Corinne Hart as director of sales and marketing. As director of sales and marketing, Hart oversees the overall revenue and yield strategies to directly impact the performance of group, transient and catering activity. Her strategies relating to direct sales, marketing and maximizing profitability contribute to the outstanding quality of services for guests. She also provides leadership to the sales and catering team to achieve goals and objectives t...
IHG Signs With Interlink Group to Develop Holiday Inn & Suites in Wagga Wagga, Australia
IHG | March 18, 2019
IHG will open a flagship regional Holiday Inn in Wagga Wagga in early 2021, following the signing of a management agreement with Interlink Group (Australia). With 148 rooms, Holiday Inn & Suites Wagga Wagga will be the largest hotel in the city, as well as a unique iteration of the brand. It will feature a 6-storey building of new hotel rooms that show off the best of Holiday Inn, alongside the adaptive re-use of the heritage-listed Murrumbidgee Flour Mill and Grainstore, one of Wagga's most iconic locations. Holiday Inn & Suites Wagga Wagga is destined to become a dining and event destination, with an indoor restaurant and bar,...
sbe Partners With World of Wonders Real Estate Development for First SLS Property in the Middle East, SLS Dubai Hotel & Residences
sbe | March 18, 2019
NEW YORK, March 18, 2019 -- sbe, a leading international hospitality group that develops, manages and operates award-winning global hospitality brands, today announced a partnership with World of Wonders Real Estate Development to continue the expansion of the SLS brand with the first SLS property in the Middle East, SLS Dubai Hotel & Residences. The property is already more than 60% completed and is set to open in Q3 2020. The highly anticipated 75-storey tower will be comprised of 254 expertly designed hotel rooms, 371 residential units, 321 hotel apartments and will be one of the tallest hotels and residences in the region. The p...
Hilton Brands to Recycle 1 Million Bars of Soap by Global Handwashing Day
Hilton | March 18, 2019
Partnering with Clean the World, Hilton's participating brands will recycle soap and donate to communities in need around the world MCLEAN, Va. – March 18, 2019 – Hilton's (NYSE: HLT) Hilton Garden Inn, Hampton by Hilton and All Suites brands are launching the Clean the World Challenge in partnership with Clean the World, a global health leader dedicated to sustainability and water, sanitization and health. Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton will challenge hotel owners and Team Members to collect bars of soap left behind by guests to be recycl...
Thomas Prins Joins Hostmark Hospitality as Minority Partner
Hostmark Hospitality Group | March 18, 2019
SCHAUMBURG, Ill., March 18, 2019—Thomas Prins, principal of TQP Capital Partners, a hotel real estate private equity firm focused on value-add and opportunistic investments, today announced that he has joined Schaumburg, Ill.-based Hostmark Hospitality Group, a leading third-party hotel management company, as a minority partner. In his new role, Prins will be responsible for new business development on behalf of Hostmark and TQP Capital Partners. The affiliation of the two businesses will begin immediately. The financial terms of the transaction were not disclosed. "We were looking to align TQP Capital Partners with a proven opera...
Congress Group and AECOM Capital to Develop Four Seasons Hotel and Residences in Downtown Nashville, Tennessee
AECOM Capital | March 18, 2019
March 18, 2019, Toronto, Canada - Four Seasons Hotels and Resorts, the world's leading luxury hospitality company; Congress Group, a Boston-based real estate investment and development firm; and AECOM Capital, the investment arm of AECOM, today announce that a Four Seasons Hotel and Private Residences will be coming to downtown Nashville. A groundbreaking for the development, which will be the first Four Seasons in Tennessee, is expected in April 2019. "This will be one of the most iconic high-rise buildings in the state of Tennessee," said Dean Stratouly, president of Congress Group. "Delivered as LEED Gold and standing 542 feet tall (...
iVvy Venue Technology Achieves Oracle Validated Integration With Oracle Hospitality OPERA PMS
iVvy Venues | March 18, 2019
Next generation sales and catering solution iVvy now offers Oracle Validated Integration of contacts, blocks and room reservations plus, syncs ARI from OPERA PMS back to the iVvy dashboard. Australia (March 18, 2018) – Award-winning event and hospitality technology provider iVvy Inc. continues to expand its suite of software integrations, announcing today its latest collaboration with OPERA, Oracle Hospitality's premier property management system (PMS). As an Oracle PartnerNetwork (OPN) Gold level member, iVvy is delivering rich features and functionality to hotels to simplify and enhance end-to-end groups management. To achieve ...
Hospitality Financial Leadership: Understanding the Concept of Owner Spend
David Lund | March 18, 2019
The hotel business is unique with owners, brands and assets all vying for their individual needs and attention. All the while this delicate balance has some interesting business characteristics that are essential for hospitality financial leaders to understand. It's not terribly complicated, quite the opposite. It hides out in plain sight, so it can be easy to miss if you're not looking for it. I can remember an old boss telling me his thoughts on what I call "owner spend." I thought at the time he was full of whatever, yet the concept was bold and incredibly clear. It also struck me in that moment that no one else had ever spoken of th...
Young Hoteliers Summit (YHS) 2019: YHS Blast Off
YHS | March 18, 2019
In commensuration with honouring the 10th anniversary of YHS and its accomplishments, the umbrella topic of this year's edition 'The Scope of Hospitality: Envisioning – Defining – Succeeding' seeks to narrate hospitality success stories and at the same time construct a guiding path for aspiring leaders of the industry. The hospitality industry has evolved into a dynamic and complex scene with never-ending transitions in consumer behaviour and constantly emerging online disruptors. This 10th Edition will therefore explore various topics from global brand expansion strategies to data mining and collection. Divided over the cou...
New Castle Hotels & Resorts Installs Aptech’s PVNG Enterprise Accounting System for 21 Properties
Aptech Computer Systems, Inc. | March 18, 2019
Aptech is The Industry Standard for Hospitality Financial Systems PITTSBURGH, March 18, 2019 – Aptech Computer Systems announced New Castle Hotels & Resorts upgraded its back office system to PVNG Enterprise Financial Accounting to centralize processes for 21 properties. New Castle Hotels & Resorts (NCH) is a prominent operator of Marriott, Hilton, Choice and independent properties. Aptech Computer Systems is the leading provider of business intelligence, budgeting and forecasting, and enterprise hotel accounting software systems in the hospitality industry. Click here for more on Aptech's products and services. "NCH used...
dormakaba Simplifies Upgrade Process for Magstripe Users Moving to RFID/Mobile Access Electronic Locks
dormakaba | March 18, 2019
Migration Path to dormakaba RFID Lock Systems Includes Advanced Ambiance Access Management Software MONTREAL, QC, CANADA – March 18, 2019 – dormakaba, provider of the Saflok™ and Ilco™ brands of electronic locks, announced a simplified migration path for its magstripe users to upgrade to its Saflok and Ilco mobile-enabled RFID electronic door locks and Ambiance Management Software. dormakaba is a total solution provider for the hospitality industry and one of the top three companies in the global market for access and security solutions. "Innovation is at the heart of our company. Providing smart and secure acce...
