HFTP® Acquires Leading Hospitality Industry Brands: Hospitality Upgrade, Hotel-Online, The CIO Summit and The Executive Vendor Summit
Hospitality Financial and Technology Professionals | June 25th, 2024
Midas Hospitality Opens New Hampton Inn by Hilton in Sikeston, Missouri
Midas Hospitality | September 5, 2018
(St. Louis, Mo., Sept. 5, 2018) A Midas owned and operated Hampton Inn by Hilton recently opened at 1240 Commerce Dr. in Sikeston, MO. The 57,000-square-foot four-story hotel cost $11 million. The 92-room hotel, located off Highway 60 and Interstate 55, is just minutes from historic downtown. Hampton Inn by Hilton Sikeston is the third tenant at the new 100-acre Cotton Ridge Development, which will include restaurants, shopping and entertainment. The hotel features an indoor swimming pool, state-of-the-art fitness center, meeting rooms, a 24-hour Treats Shop and business center. Midas Hospitality, a premier hotel management group, will ...
Industry Execs Talk International Travel With President Trump, Senior Aides
U.S. Travel Association | September 5, 2018
WASHINGTON (September 5, 2018)—The U.S. Travel Association, joined by CEOs of 13 member companies, met Tuesday at the White House with the president of the United States and senior administration officials. The president and industry leaders discussed travel's essential contributions to the U.S. economy and job creation, and the importance of international inbound travel to trade deficit reduction. "Our discussion with the president was simple: a strong flow of international business and leisure travelers into the U.S. reduces the trade deficit and creates an outsize number of American jobs," said Roger Dow, presiden...
General Manager Nayla Chowdhury Opens the Middle East’s First Hampton by Hilton Hotel
Hampton by Hilton | September 5, 2018
DUBAI and MCLEAN, Va. - Hilton's (NYSE: HLT) Hampton by Hilton, the global hotel brand known for its commitment to authentic service and great value, celebrates its Middle East debut with the opening of Hampton by Hilton Dubai Airport, marking the largest property in Hampton's global portfolio. The opening of Hampton by Hilton Dubai Airport reinforces the brand's commitment to international growth, driven by concerted efforts in China and Latin America, while deepening its reach in the U.S. and Europe. The opening bolsters Hampton's international footprint of more than 2,380 hotels in 22 countries and territories. With the largest pipel...
Ongoing Training Is the New Normal
Larry Mogelonsky | September 5, 2018
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) As hoteliers continue to search for operational efficiencies and new technologies that reveal actionable guest insights, there appears to be a substantial hidden expense that we aren't collectively working hard enough to mitigate. Training is an exhaustive pursuit, both in terms of time spent by supervisors and managers to onboard fresh employees as well as the interim knowledge gaps that may invite service errors. At the frontline and non-managerial levels, some hotels can have annual turnover rates so high that training becomes a perpetual obligation that detracts senior team memb...
Key Management Group LLC Moves to The Netherlands
Key Management | September 5, 2018
Expanding Portfolio in Dutch Caribbean, Leading Hotel & Resort Management Firm Will Target European Market Hilversum, Noord-Holland (Amsterdam), The Netherlands, September 2018 … Expanding its hotel & resort management and marketing presence to Europe, Key Management Group LLC has relocated its corporate headquarters from Absecon, New Jersey, USA, to the city of Hilversum in North Holland, The Netherlands, near Amsterdam. The leading international hospitality management company specializes in the development, operation and marketing of independent, branded, boutique and condo-hotels, including several properties in the Du...
It’s Peak Season in the Mountains From Benchmark Resorts & Hotels and Gemstone Collection With Savings and Fall Packages
September 5, 2018
Elevated Escapes at 13 Luxurious Mountain Properties up to 50% Off The Woodlands (Houston), Texas, September 2018 … Ride the rails in Tennessee and Virginia. Walk on the wild side in Wyoming. Go jump in a mountain lake. Admire breathtaking foliage. Catch a cruise over Lake Tahoe's Emerald Bay. Hike or bike through the stunning rocks that make up the Garden of the Gods in Colorado Springs. Link up with a llama in the Blue Ridge Mountains. Raise a glass in a California vineyard. Find fabulous entertainment at Dollywood Theme Park. Benchmark Resorts & Hotels and Gemstone Collection are offering exclusive experiences at 13 premie...
Beekeeper Improves Employee Communication for Feather Falls Casino, Lodge & Brewing Co.
Beekeeper | September 5, 2018
Oroville Dam disaster sparked the need to reach evacuated employees; Beekeeper came to the rescue SAN FRANCISCO, CA September 5, 2018 - When Oroville Dam's main and emergency spillways were damaged in February 2017, it prompted the evacuation of more than 180,000 people living downstream along the Feather River in Oroville, Calif. Among the evacuees were some of the 520 employees of the Feather Falls Casino, Lodge & Brewing Co. During this crisis, property managers, including Human Resources Director Rhonda Turner, had no way of communicating with staff – the majority of whom do not have a work email address. It was critic...
Leaders Communicate the Purpose (Keynote Video Clip)
Bryan K. Williams | September 5, 2018
By Bryan K. Williams Excellence is one of those words that is thrown around everyday, but many people don't stop to truly grasp the full meaning. The root word in excellence is excel, which means to go beyond. Beyond what? (I'm so glad you asked). To go beyond what is expected. It means to exceed expectations, and exceeding expectations has NOTHING to do with meeting expectations. They don't like each other, and are always in a fight. Like light and darkness, one is always seeking to dominate, but only one can prevail. If I order a cup of green tea, and you bring me the cup of green tea, that is not excellence. Even if you are smiling a...
TravelClick Partners With The Guestbook to Bring Its Cash Back Rewards Program to Independent Hotels
The Guestbook | September 5, 2018
Enables TravelClick's Hoteliers to Drive Direct Bookings by Joining The Guestbook's Loyalty Network of More Than 600 Independent Hotels Globally September 5, 2018 - New York, NY – TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, today announced a new partnership with The Guestbook, the hospitality industry's first, best, and only instant cash back rewards program to further increase direct bookings for TravelClick's independent hotels. Whether hotel guests are currently earning loyalty discounts, perks or other benefits through existing book direct initiatives,...
Maestro PMS Takes Its Sales and Catering Module to the Next Level With Expanded, Integrated Mobile Operations and More
Maestro PMS | September 5, 2018
Sales and Catering Development Roadmap: Personalized Group Interaction, Event Analysis, and Room Diagramming Strengthen Event Operations Markham, Ontario – September 5, 2018 – Group event operations is the number two profit center for many properties, so automating Sales and Catering processes with a strong system that increases staff productivity and supports a smooth-running operation is essential. Maestro's fully-integrated Sales and Catering system is used by hundreds of full-service hotels and conference centers. Now, Maestro is announcing its Sales and Catering development roadmap that outlines a suite of new function...
Video: dormakaba Confirms Leadership With Total Enterprise Solution
dormakaba | September 5, 2018
dormakaba Delivers Innovation, Solution Partnership and Client Commitment through Saffire LX, Quantum Pixel Locks and Ambiance Access Management Software MONTREAL, QC, CANADA – September 5, 2018 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks, confirms its position as a one-stop provider for all property lodging access needs. dormakaba recently announced its new line of Saffire LX and Quantum Pixel Bluetooth Low Energy (BLE) locks and Ambiance Access Software. In addition to its suite of electronic door locks, the company provides a growing list of hotel and resort solutions that incl...
Saddlebrook Resort Adapts to Guest Demands for Enhanced Online Connectivity With BeyondTV by Hotel Internet Services
Hotel Internet Services, Inc. | September 5, 2018
Awarding-winning Tampa Bay resort implements advanced streaming solution to cater to today's standards in entertainment technology and data security, while facilitating promotion of hotel services Wesley Chapel, Fla. — September 5, 2018 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the implementation of its BeyondTV entertainment streaming solution at Saddlebrook Resort, a 480-acre property in Tampa Bay, Florida, recognized as one of the nation's preeminent athletic training facilities. Boasting two Arnold Palmer signature golf courses...
H-Hotels.com Partners With Duetto to Elevate Revenue Strategy
H-Hotels.com | September 5, 2018
European hotel chain embraces digitisation via Revenue Strategy Platform to drive direct sales and increase profit. San Francisco, 5 September, 2018 — Europe's H-Hotels Group has partnered with Duetto, hospitality's only Revenue Strategy Platform, to maximize profitability across its portfolio of 61 properties in the DACH region (Germany, Austria and Switzerland), ahead of expansion into other European destinations. H-Hotels.com is implementing the technology firm's Open Pricing application, GameChanger; its solution for intelligent reporting, ScoreBoard; and its groups business application, BlockBuster, across its entire portfoli...
Red Roof® Names Robert Hubbard as New Executive Vice President of Operations
September 4, 2018
Columbus, OH – September 5, 2018 – Red Roof has announced the addition of Robert Hubbard to the newly created position of Executive Vice President of Operations for Company Managed Properties. He will focus on continued growth across our portfolio of brands and the strong sustained financial performance of Red Roof's corporate managed properties. An industry veteran, Hubbard was previously employed by Red Roof from 1987 to 2012, in a variety of roles, including Vice President of Operations and Vice President of Revenue Management. "Robert brings to us decades of industry experience that will be an asset to our senior leaders...
Tomas Ford Appointed as General Manager of Courtyard by Marriott Guayaquil Hotel in Ecuador
Courtyard by Marriott | September 4, 2018
Marriott International is pleased to announce the appointment of Tomas Ford as the new General Manager for the Courtyard by Marriott Guayaquil, Ecuador. A 13-year industry veteran, Tomas began his hospitality career in 2005 at the Marriott Plaza Hotel, Buenos Aires as Front Office Supervisor. In 2008, he relocated to Europe where held different leadership positions in operations at the Bournemouth Highcliff Marriott, Bexleyheath Marriott, and Waltham Abbey Marriott Hotel. In 2013, Tomas was promoted to Executive Housekeeper at the Hanbury Manor, Marriott Hotel and Country Club. During his tenure in Europe, Tomas achieved outstanding res...
Cendyn Is Asia’s Leading Data-Driven Marketing Agency 2018 as Voted by Prestigious World Travel Awards
Cendyn | September 4, 2018
Boca Raton, Florida – September 4, 2018 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Asia's Leading Data-Driven Marketing Agency, 2018. The prestigious World Travel Awards recognizes companies, organizations, and brands that push the boundaries of industry excellence. This award in Asia follows Cendyn's win, earlier this year, of Leading Hotel CRM Technology Provider and Data-Driven Marketing Agency in Europe 2018. "We are truly honored to have been recognized by this award in Asia, " says Charles Deyo, CEO & President at Cendyn. "In s...
AHLA President & CEO Katherine Lugar Announces Departure & Joins American Beverage Association
AHLA | September 4, 2018
Lugar Underscores Industry Unity & Continuity WASHINGTON, D.C., (September 4, 2018) – The American Hotel & Lodging Association (AHLA) announced today that its president and chief executive officer (CEO) Katherine Lugar will be departing the organization later this year. Lugar has accepted a new position as president and CEO of the American Beverage Association (ABA). The AHLA Officers of the Board have initiated a search for her successor. During Lugar's five-year tenure at AHLA, she led a major transformation of the organization, including tripling membership and revenue; aligning the policy interests of brands, owners an...
Flight Centre’s Hotel Management Business BHMA Signs Management Agreement for X2 Vibe Phyket Patong
BHMA | September 4, 2018
Flight Centre Travel Group's hotels and accommodation business BHMA has announced a new hotel management agreement in Thailand, the X2 Vibe Phuket Patong. Managing Director of BHMA, Kent Davidson, said the agreement would mark the company's first foray into the popular resort island. "Phuket is an extremely popular travel destination and one of the main growth destinations for FCTG's expansion strategy. This property is a natural fit for the X2 Vibe brand and for BHMA group," Mr. Davidson said. Ideally located only a few short steps from Patong beach and within easy access of the centre of Patong's dining and entertainment district, the...
Crescent Hotels & Resorts Appoints Harold Bassler as General Manager for DoubleTree by Hilton Orlando at SeaWorld
DoubleTree by Hilton | September 4, 2018
ORLANDO, Fla. (Sept. 4, 2018) – Spanning 28 acres within the heart of International Drive, DoubleTree by Hilton Orlando at SeaWorld proudly announces Harold Bassler as the new general manager. With an impressive history of driving profitability and service excellence for both branded and non-branded hotels, Bassler takes the helm as the 1,020-room property showcases its massive meeting space expansion and renovation. Adding to the existing footprint, the property's recent multi-million dollar transformation added 40,000 square feet of conference center and event space, bringing the property's total meeting space square footage to ...
Celebrity Chefs: Are They Worth It?
Stuart Pallister | September 4, 2018
By Stuart Pallister Celebrity chefs are 'very expensive' but they can bring instant brand recognition to your hotel restaurant. That was the general consensus among panelists at the F&B breakout session at the International Hotel Investment Forum held recently in Berlin. Celebrity chefs: a recipe for success? Moderator Sophie Perret, director of HVS in London, raised the issue of celebrity chefs during the session, saying that some in the industry still feel it's a 'recipe for success'. Jon Yantin, Managing Partner - EMEA of F&B advisory firm Hospitality House, said the chef is not irrelevant but "if anyone thinks Gordon Ramsey ...
PolyU School of Hotel and Tourism Management to Collaborate with China Outbound Tourism Research Institute in Education and Research
September 4, 2018
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) and China Outbound Tourism Research Institute Ltd. (COTRI) have signed a Memorandum of Understanding (MOU) today (4 September 2018) to promote collaboration in tourism education and research. COTRI is a research institute headquartered in Hamburg, Germany, which provides support for strategic and sustainable developments of varied segments of the Chinese outbound market. Established in 2004, it offers organisations and institutions with customised services in research and consulting, quantitative and qualitative data and analysis, training ...
Hospitality Financial Leadership – Igniting Your Financials by Putting Hours of Work in Your P&L
David Lund | September 4, 2018
By David Lund In hospitality we all know that payroll is by far the largest expense and therefore it has the biggest negative impact on profitability. Turn this around and know that finding ways to be more efficient with payroll can have a big impact on labor costs and a positive impact on your hotel's bottom line. If you don't have hours of work in your monthly P&L, you are missing a massive opportunity to better understand payroll and productivity leading to ways to manage your business better. You know what they say, you can't manage what you can't measure. Putting hours of labor into your financial statements is just good housek...
Switzerland’s Valsana Hotel & Apartments Appoints Michael and Stephanie Lehnort as Joint General Managers
Tschuggen Hotel Group | September 4, 2018
(New York, NY - September 2018) - Following it's opening in December 2017, Valsana Hotel & Apartments has appointed Michael and Stephanie Lehnort as joint General Managers. The Valsana is one of the most modern hotels in Switzerland in sustainability and design, and now under the leadership of Stephanie and Michael, it is set to successfully continue its 100-year tradition. Lenhort has a degree in hotel business administration and began his career in Germany at the Brenner's Park-Hotel & Spa in Baden-Baden. Here, he met his wife, Stephanie Lehnort who worked in Brenner's as the Director of Events. Together, they moved to ...
Embassy Suites by Hilton Kansas City Plaza Appoints Levi Seidensticker as General Manager
Embassy Suites by Hilton | September 4, 2018
KANSAS CITY, Mo. - Embassy Suites by Hilton Kansas City Plaza, owned by Park Hotels & Resorts and managed by Hilton Management Services, today announced Levi Seidensticker has been appointed as the hotel's new general manager. Embassy Suites by Hilton is a global brand of upscale, all-suite hotels from Hilton (NYSE: HLT). In his new role, Seindensticker will be responsible for overseeing the day-to-day operations of the 266-suite hotel including guest services, hotel administration and marketing efforts. A 15-year hospitality veteran, Seindensticker began his career in hospitality at Hilton Austin. He later held positions at El Conq...
