Forward-Thinking Hotels and Casinos Take Control of the Silver Lining During Uncertain Times
Robb Monkmann | April 2nd, 2020
US October Nonfarm Payrolls Seen Taking a Hit From Striking Aerospace, Hotel Workers
October 28, 2024
By Lucia Mutikani WASHINGTON (Reuters) -U.S. nonfarm payrolls in October could be reduced by as many as 41,000 jobs amid strikes in the aerospace manufacturing industry and at three hotel chains, government data showed on Friday. The Labor Department's monthly strike report showed 33,000 Boeing employees were idle at the planemaker's plants in California, Oregon and Washington state during the October payrolls survey. Another 5,000 members of the International Association of Machinists and Aerospace Workers, the union representing the Boeing factory workers, were also on strike at Textron, an aircraft company, in Kansas. The repor...
AHLA Workforce Report: Hotels Add 1,200 Jobs in April
AHLA | May 6, 2024
WASHINGTON (May 6, 2024) – U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit. “Hotels are doing all they can to attract and retain workers, but the nationwide workforce shortage is preventing our industry from reaching its full potential,” said AHLA Interim President & CEO Kevin Carey. “AHLA members need...
Hard Rock Hotel & Casino Atlantic City Announces Over $10 Million in Bonuses to Team Members
Hard Rock Hotel & Casino Atlantic City | February 28, 2024
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FLYR Hospitality and RateGain Enter Technology Partnership
FLYR | February 27, 2024
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HSMAI Foundation’s Annual State of Talent Report Reveals Top Hospitality Talent Trends
the HSMAI Foundation | February 22, 2024
McLean, VA (Feb. 22, 2024) The Hospitality Sales & Marketing Association International (HSMAI) Foundation is proud to release its third Annual State of Talent report which reveals this year’s trends in the hospitality industry that are impacting the talent within the sales, marketing, and revenue optimization disciplines. “This year the report builds on the foundation from last year’s report and captures new trends in the industry,” explains HSMAI Foundation Executive Director Robert A. Gilbert, CHME, CHBA. “We also showcase examples of leaders who have created inclusive, dynamic, and forward-thinking work environments, sharin...
Historic Windermere House Swaps ‘Dinosaur’ Software for Enterprise Accounting Solution
Aptech Computer Systems, Inc. | October 3, 2023
PITTSBURGH, October 3, 2023 – Overlooking Lake Rosseau since 1870, the iconic Victorian landmark Windermere House needed to modernize its accounting and back-office functions in keeping with its status as Muskoka’s premiere hotel and resort. Management company B•Hospitality tapped Aptech’s PVNG enterprise accounting solution to keep the property’s accounting and financial systems on the same page internally and companywide as B•Hospitality prepares for further growth. “Shortly after acquiring ownership of this iconic resort earlier this year, we discovered that several of our systems, including our back-office accounting syst...
Hotel Data Security Update: Time Is Short – Reporting Your Data Breach
Jim Butler | July 31, 2023
By Jim Butler and the Global Hospitality Group® This month, the Securities and Exchange Commission (SEC) announced new rules requiring companies who experience a cybersecurity attack to publicly disclose the impact of the attack within four days. Hotel companies whose securities are registered with the SEC should take note of these regulations and develop a robust incident response plan. Bob Braun, senior member of JMBM’s Global Hospitality Group® and Co-Chair of the Firm’s Cybersecurity & Privacy Group, outlines the new regulations below. Time is Short – Reporting your Data Breach by Bob Braun, Hotel Lawyer Over the pa...
Portuguese Travel & Tourism Sector Set to Reach Record-Breaking High This Year, Says WTTC
WTTC | July 13, 2023
London, UK: The World Travel & Tourism Council’s (WTTC) 2023 Economic Impact Research (EIR) today reveals the Portuguese Travel & Tourism sector is projected to exceed the 2019 peak this year. According to the report, the sector is set to contribute €40.4 billion to the Portuguese economy by the end of 2023, surpassing the 2019 pre-pandemic high of €40.1 billion. WTTC is also forecasting that the sector will create around 30,000 jobs this year, only 68,000 jobs below the 2019 level of just over one million, to reach 950,000 employed by Travel & Tourism. A look back on last year Last year, the Travel & Touris...
Panama’s Hotel La Compañía Appoints Anya Buitrago as New Director of Sales & Marketing
Hotel La Compañía | March 6, 2023
CASCO ANTIGUO, Panama – March 6, 2023 – Hotel La Compañía, the first hotel in Central America to be part of Hyatt’s Unbound Collection, is thrilled to welcome Anya Buitrago as Director of Sales & Marketing. The hotel, which was originally built as a Jesuit convent in 1688, opened last April to offer guests the ideal location for an authentic, cultural vacation experience. At Hotel La Compañía, Buitrago will be responsible for managing all sales and marketing strategies, tactics, and promotions to strategically generate awareness and sales across audiences within the luxury travel, leisure, culinary, wellness, meetings, groups...
Hotels on Hiring Spree With Better Wages, Benefits, Flexibility
AHLA | February 27, 2023
79% of surveyed hotels report staffing shortages WASHINGTON (Feb. 27, 2023) – As nearly 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-one percent of respondents are increasing wages, 64% are offering greater flexibility with hours, and 33% are expanding benefits – but 81% say they are still unable to fill open positions. Seventy-nine percent of survey respondents indicate they are experiencing a staffing shortage, 22% severely so. The most cri...
STR: U.S. Hotel Results for Week Ending 18 February
STR | February 23, 2023
HENDERSONVILLE, Tennessee—U.S. hotel performance increased from the previous week, according to STR‘s latest data through 18 February. 12-18 February 2023 (percentage change from comparable week in 2019*): Occupancy: 60.8% (-5.5%) Average daily rate (ADR): US$156.10 (+19.5%) Revenue per available room (RevPAR): US$94.94 (+12.9%) U.S. weekly hotel occupancy reached the 60% mark for the first time since the week ending 19 November 2022. Among the Top 25 Markets, Washington, D.C., saw the only occupancy increase over 2019 (+2.2% to 59.1%). Helped by Super Bowl LVII, Phoenix reported the highest ADR (+58.4% to US$2...
INTELITY Announces Updated Strategic Partnership With Unifocus, Formerly Knowcross
INTELITY | December 21, 2022
The updated partnership will provide new features for a stronger staff operations flow Los Angeles, CA (December 21, 2022) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today an updated partnership with Unifocus, the global leader in hospitality operations software. Following recent revisions to Unifocus’s technology, the INTELITY integration is all new. Built on INTELITY’s R5 platform to take advantage of its industry leading capabilities, the latest integration includes richer synchronization of guest request details between INTELITY and Unifocus. “Partnering with INT...
AHLA: Proposed DOL Rule Would Make Bad Labor Market Worse
AHLA | December 14, 2022
WASHINGTON (Dec. 14, 2022) – In comments submitted to the Department of Labor yesterday, the American Hotel & Lodging Association strongly opposed DOL’s proposed regulations that would revise its analysis for determining employee or independent contractor classifications under the Fair Labor Standards Act. AHLA President & CEO Chip Rogers also released the following statement today opposing the proposal. “The Department of Labor’s proposed changes would make the historically difficult labor challenges even worse,” said AHLA President & CEO Chip Rogers. “With almost all hotels dealing with staffing shortages, h...
STR: Melbourne Hotel Performance Improved in June
STR | July 15, 2022
ADELAIDE—Melbourne’s hotel industry was back on the recovery track with higher performance from the prior month, according to preliminary June 2022 data from STR. Occupancy: 61.1% Average daily rate (ADR): AUD210.54 Revenue per available room (RevPAR): AUD128.72 The occupancy level was well below the 2019 comparable (72.2%) while ADR was up by AUD42. When looking at daily data, Melbourne hotels saw 29 days of occupancy levels above 50%. While demand continues to strengthen each month, occupancy growth has been slightly muted due to increases in supply. As of 4 July, STR’s Forward STAR data shows the remainder of t...
Travel & Tourism Sector Expected to Create Nearly 126 Million New Jobs Within the Next Decade
WTTC | April 21, 2022
One in three of all new jobs set to be created within Travel & Tourism Travel & Tourism GDP could reach 2019 levels by 2023 MANILA, Philippines: The World Travel & Tourism Council’s latest Economic Impact Report (EIR) reveals the Travel & Tourism sector is expected to create nearly 126 million new jobs within the next decade. The bullish forecast from the World Travel & Tourism Council (WTTC), which represents the global Travel & Tourism private sector, also shows the sector will be a driving force of the global economic recovery, creating one in three of all new jobs. The announcement was made today by Julia Simpson, President & C...
The Role of Unemployment Benefits in the Current Labor Shortage
Dr. Yong Chen | April 12, 2022
By Dr. Yong Chen An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss aversion and behavioral economics play in how a worker considers losing benefits vs. gaining a job? Labor shortage despite available jobs As Covid-19 cases in the United States started subsiding in the first half of 2021, the economy did not recover as fast as had been expected. There have been widespread reports about labor shortages in the U.S. since last April. The reason for the rising unemployment though is anything but a lack of jobs. According to the U.S. Bure...
The Castell Project, Inc. Releases “Black Representation in Hospitality Industry Leadership 2022” Report
THE CASTELL PROJECT | March 8, 2022
ATLANTA, GA — March 8, 2022 — Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today released the “Black Representation in Hospitality Leadership 2022” report. “Black representation in leadership for the public face of the hospitality industry is not making the gains necessary to show opportunity to Black employees,” said Peggy Berg, chair, Castell Project, Inc. “In addition, Black employees disproportionately lost hospitality industry jobs during the Pandemic. Rebuilding its workforce will require significant c...
Online Travel Market Set to Reach $765.3 Billion by 2025, With COVID-19 Accelerating Digitization, Says GlobalData
GlobalData | February 24, 2022
COVID-19 has accelerated the need for companies within the travel and tourism industry to rapidly invest in digital strategies including the global online travel market which is expected to grow at a compound annual growth rate (CAGR) of 8% to reach $765.3 billion between 2022 and 2025, according to GlobalData. The leading data and analytics company notes that due to more consumers shifting to e-commerce, if players fail to invest in a robust digital strategy, they will allow their competitors to take a greater share of the market. GlobalData’s latest thematic report, ‘Thematic Research: Online Travel (2022)’, reveals that intermedia...
3 Ways to Fix the Hospitality Labor Shortage & Welcome Back Employees
Dr Laura Zizka | January 18, 2022
On November 22, 2021, EHL hosted the International Advisory Board (IAB) conference on campus. This was the first IAB meeting on-site in two years. Their two days were packed with presentations from faculty members, students and workshops on pressing topics in the hospitality industry. One such workshop, entitled ‘Employability Skills in the 21st Century: A Post-Covid-19 Reflection’, was hosted by Dr. Laura Zizka and Dr. Maggie Chen and tackled the hospitality labor crisis. Closing the Hospitality Skills gap The original idea of offering a workshop on employability skills was envisioned for the 2020 version of the IAB. The pu...
The Hospitality Industry: Loss of Love -> Loss of Labor
Dr. Peter Ricci | January 11, 2022
By Dr. Peter Ricci The past 3 years of a roller coaster ride has taken the hospitality industry from its best year on record to a pandemic low that, at times, seems to be a permanent fixture. At the start of the pandemic, none of our industry leaders could have imagined the mass exodus of workers that we are now experiencing. From my vantage point as the director of a program that offered a free certificate during COVID to thousands, the voices of the workers (and former workers) are loud and they are clear. To confirm these voices, we later surveyed another 50,000 hospitality workers (had about a 10% response rate) and the sentiments w...
UK Travel & Tourism Sector Sees a Massive Job Shortfall of More Than 200,000 This Year, Says WTTC Report
WTTC | January 11, 2022
London, UK - January 11, 2022 - A new analysis of staff shortages by the World Travel & Tourism Council (WTTC), has revealed a significant labour shortfall that could harm the sector’s recovery, with 205,000 Travel & Tourism jobs across the UK predicted to remain unfilled by the end of this year. The worrying figures from WTTC, which represents the global private Travel & Tourism sector, shows for the first time the enormous impact that staff shortages could have on the UK’s economic recovery. Data compiled by Oxford Economics for WTTC, analysed staff shortages across the UK and other major Travel & Tourism mark...
U.S. Travel Reacts to Underwhelming December Jobs Report
U.S. Travel Association | January 11, 2022
WASHINGTON — January 11, 2022 — U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the Bureau of Labor Statistics’ December employment report, which showed that the Leisure & Hospitality (L&H) sector added 53,000 jobs while the overall economy added just 199,000: “The latest jobs report points to an uneven recovery for the Leisure & Hospitality sector, which had its second-worst performance since January 2021. The small gains made are not enough to propel the sector toward a larger recovery, as more than 7% of all L&H jobs remain lost com...
Paying Their Dues: Why Hospitality Workers Entering the Industry Are Saying ‘Not for Me’
Cindy Johnson | January 10, 2022
By Cindy Johnson You know, we all have done it — worked our way up the ladder, pushed ourselves to physical and mental limits or sacrificed our personal plans — just to focus on our upwardly mobile hospitality careers. Over the last several decades, that is how industry leaders as well as new entrants forged their path to success: working hard, working long hours and “paying their dues” to move up. However, here we are in a world since the start of COVID and we find ourselves in the most acute labor shortage the industry has ever experienced. The hospitality industry has been hit hard by closures, layoffs, and furloughs and now com...
Knighthead Funding Provides $19 Million Loan for Full-Service Hotel in Dallas, TX.
Knighthead Funding LLC | September 27, 2021
Greenwich, CT — September 27, 2021 — Knighthead Funding LLC (“Knighthead”) has provided Napali Capital (the “Sponsor”) with a $19 million first mortgage loan for the acquisition of a 152-room full service hotel in Dallas, TX. The financing is secured by the Tru Hotel by Hilton, a full-service, 152-key property located at 1949 N. Stemmons Freeway in Dallas’ Design District. The property’s location makes it a desirable destination for both corporate and leisure travelers. It sits in close proximity to the Dallas Market Center, one of the world’s largest wholesale merchandise marts, as well as Trinity Groves, a 15-acre resta...
