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Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
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PENN Entertainment To Celebrate Groundbreaking for New Hotel at Hollywood Casino Columbus
Hollywood Casino Columbus | November 27, 2023
WYOMISSING, Pa. & COLUMBUS, Ohio--PENN Entertainment, Inc. (“PENN” or the “Company”) (Nasdaq: PENN) announced today that it will host a groundbreaking ceremony for a new hotel at Hollywood Casino Columbus on November 28, 2023 at 1pm ET. “We are thrilled to soon begin construction on a new, state-of-the-art hotel at Hollywood Casino Columbus,” said Jay Snowden, CEO and President of PENN Entertainment. “Since opening in 2012, our Columbus property has experienced tremendous growth, and the addition of a hotel at Hollywood Casino Columbus will create a true regional destination.” The hotel, with an estimated budget of a...
Life House Chosen to Manage The Darby in Pennsylvania
Life House | November 27, 2023
BEACH LAKE, Pa.--Life House continues its mission to partner with independent hotel owners with its latest signing of the chic The Darby in Pennsylvania. Avi Kravitz, Co-Founder and CEO of the notable Norman & Jules Toy Store is reimagining The Darby as a passion project and investment in the local community. He has entrusted Life House, celebrated for its synthesis of expertise and innovative technology, to take the helm of the operations. The Darby, a boutique hotel in Beach Lake, PA, resonates with an intimate charm that appeals to guests seeking authenticity. The key to Life House's strategy for this gem is spotlighting its unique ...
Behind the Scenes: How Luxury Hotels Take Care of Their Staff
EHL | November 27, 2023
“Staff shortages in the hospitality industry are a lurking issue that can drastically affect the quality of a business and the experiences guests receive. In an era of unparalleled challenges, luxury hotels are particularly hard hit. This article delves into how these premium institutions are prioritizing their staff’s well-being and professional growth to combat the current labor shortages. Welcome to the compelling universe of luxury hotel staff management!” Staff management challenges in luxury hospitality The hospitality sector has never been more competitive, particularly in the upper echelons where luxury hotels compete for disc...
Hilton Debuts LXR Hotels & Resorts in South East Asia With Umana Bali
Hilton | November 27, 2023
The 72‑villa sanctuary combines wellbeing, culture and community to provide captivating experiences that enrich the soul BALI, Indonesia and MCLEAN, Va. – Global hospitality leader Hilton (NYSE: HLT) today announced the opening of Umana Bali, LXR Hotels & Resorts, marking the brand’s first resort in South East Asia. Umana Bali joins the exclusive collection of LXR Hotels & Resorts properties, which celebrates the timeless pursuit of personal adventure in the world's most alluring destinations, offering travelers a new taste of luxury defined by individuality and immersive local experiences. “LXR Hotels & Resorts pr...
IHG Partners With Dinso Resort Co. for Dinso Resort & Villas Koh Chang, Vignette Collection
IHG | November 27, 2023
Dinso Resort & Villas, Koh Chang will be the second collaboration between IHG and Dinso Resort Co., Ltd Bangkok, Thailand – 27 November 2023: IHG Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 open hotels across 100 countries, extends its partnership with Dinso Resort Co., Ltd, one year on from Dinso Resort & Villas Phuket, Vignette Collection successfully converting into IHG’s system. Opening in 2024, the 166-room Dinso Resort & Villas Koh Chang, Vignette Collection joins Dinso Resort & Villas Phuket, Vignette Collection and Sindhorn Midtown Bangkok, Vignette Collection ...
UrVenue Sponsors ILHA and INSPIRE Luxury Hospitality Conference
UrVenue | November 27, 2023
MIAMI BEACH, FLORIDA - The International Luxury Hotel Association (ILHA) is thrilled to announce UrVenue as a two-year sponsor of the association and its upcoming INSPIRE Luxury Hospitality Conference. UrVenue is a hospitality technology company based in Las Vegas, NV and pioneer of the industry’s first Property Experience Management System (PXMS). UrVenue joins ILHA’s impressive group of handpicked solutions providers helping accelerate growth and innovation in luxury hospitality. UrVenue’s UV Enterprise platform enables hotel and resorts guests to book and manage all experiences within a single digital itinerary, bridging the f...
Carlisle Bay Antigua Appoints Andrew Hedley as Managing Director
Carlisle Bay | November 27, 2023
CARLISLE BAY, ANTIGUA (November 27, 2023) – Carlisle Bay Antigua, the iconic, five-star luxury resort, is proud to welcome back Andrew Hedley. Hedley previously served as General Manager, joining shortly after the resort’s initial opening, playing an integral role in leading and developing the team from 2004 – 2009 and is thrilled to now be back on property as Managing Director, as the resort celebrates its twentieth anniversary later this year and ushers in a new era of luxury with exciting developments to come. Hedley has been a resident on the island of Antigua for 19 years, with dual British and Antiguan nationality, he brings an...
Deutsche Hospitality Expands Into the Czech Republic With Opening of Zleep Hotel Prague
Deutsche Hospitality | November 27, 2023
Deutsche Hospitality expands into the Czech Republic Frankfurt am Main/Prague, 27 November 2023 - The Zleep Hotels brand continues its international growth in Europe: guests can now experience Scandinavian simplicity, Danish design, and quality where it matters at the new Zleep Hotel in Prague. According to Denis Hüttig, Senior Vice President Operations Deutsche Hospitality: "The opening of Zleep Hotel Prague marks an important step in our strategy of international expansion for Deutsche Hospitality and our brand Zleep Hotels. The select-service brand is one of the engines driving our growth. We are very pleased about the opening of o...
NexGen Hotels Acquires Holiday Inn St. Petersburg West
NexGen | November 27, 2023
Hotel is the Latest Addition to NexGen’s Growing Portfolio St. Petersburg, FL – November 27, 2023 – NexGen Hotels, a hotel development and management company based in Itasca, Illinois, today announced the acquisition of the Holiday Inn St. Petersburg West. Located at 1200 34th Street North, the 129-room hotel will be managed by Genuine Hospitality Group of St. Louis, Missouri. Centrally situated on I-19 and just minutes away from downtown St. Petersburg, the Holiday Inn St. Petersburg West offers guests easy access to Tropicana Field, the Dali Museum, Morean Arts Center, Duke Energy Center for the Arts - Mahaffey Theater and Al Lan...
Tips To Optimize Hotel Management Operations
Russ Spencer | November 27, 2023
By Russ Spencer For hotel operators, customer satisfaction is the lifeblood of business. It’s important to keep guests satisfied and create a memorable experience to keep them returning. While guest occupancy remains the top source of income for hotel operations, there are ways to transition business models to add new, fruitful revenue streams. An important aspect of hospitality services to consider is the food and dining experience. When vacationing or traveling for business or personal affairs, hotel customers look for dining experiences that are convenient and enjoyable. Vacation is all about relaxing and indulging, and there is no be...
Deck the Halls and Spread the Cheer: Hoteliers, Your Christmas Tree Could Win $1,500 for Charity
Lodging Interactive | November 27, 2023
The holiday season is a time for giving, and this year, the Lodging Interactive and CoMMingle team is making it even more rewarding for hoteliers. They're hosting their 2nd Annual Hotel Christmas Tree Contest, where your hotel can win $1,500 for local charities! The holiday season is a time for giving, and this year, the Lodging Interactive and CoMMingle team is making it even more rewarding for hoteliers. They're hosting their 2nd Annual Hotel Christmas Tree Contest, where your hotel can win $1,500 for local charities! Show Us Your Festive Flair Follow the steps below and unveil your hotel's Christmas tree – the more creative, the bette...
How AI Will Create Adaptable Hotel Websites
Adam Mogelonsky, Larry Mogelonsky | November 22, 2023
By Adam Mogelonsky, Larry Mogelonsky Unveiled just over a year ago, ChatGPT is still foremost on our minds and numerous hoteliers already see the value in how this technology will scale their businesses in the near future. But what underpins ChatGPT is what’s called machine learning (ML) and there are several companies that have been in weeds with it for long before this became a buzz term. Namely, using ML we can now reorder and rewrite website content on the fly to adapt to the customer at any stage of the guest journey. This idea of adaptable hotel websites with automated personalization and integrated booking engines (IBEs) that h...
Mercure Tokyo Haneda Airport Opens Its Doors at the Gateway Into Japan
Mercure | November 22, 2023
Accor, a world-leading hospitality group is set to open Mercure Tokyo Haneda Airport on 26 November 2023. The hotel is conveniently located within a 10-minute drive of Haneda Airport, a gateway to Japan with several international and domestic flights daily. Under the design concept of "Tokyo Eclectic”, Mercure Tokyo Haneda Airport fuses pieces of ancient Tokyo, with the Tokyo of the future, while providing a creative space where design blends traditional Japanese handicrafts with Mercure's signature European style, creating a new yet nostalgic experience. The hotel also features décor inspired by Japanese subcultures, such as manga, ani...
U.S. Hotel Performance for October 2023
CoStar Group | November 22, 2023
WASHINGTON – 22 November 2023 – The U.S. hotel industry reported mixed performance results from the previous month, according to October 2023 from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. October 2023 (percentage change from October 2022): Occupancy: 65.8% (-1.8%) Average daily rate (ADR): US$161.56 (+3.0%) Revenue per available room (RevPAR): US$106.38 (+1.2%) Among the Top 25 Markets, New York City experienced the highest occupancy level (86.8%), which was up 3.0% year over year. Markets with the lowest occupancy for the month in...
Canada Hotels Recorded Double-Digit RevPAR Growth in October
CoStar Group | November 22, 2023
WASHINGTON – 22 November 2023 – Following seasonal patterns, Canada’s hotel performance fell month over month, but continued a stretch of year-over-year growth, according to CoStar’s October 2023 data. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. October 2023 (percentage change from October 2022): Occupancy: 68.1% (+2.2%) Average daily rate (ADR): CAD196.25 (+8.8%) Revenue per available room (RevPAR): CAD133.57 (+11.2%) “Following three months of single-digit, year-over-year growth, RevPAR grew double-digits for the first time since June,” ...
Always Look for Improvement
Shep Hyken | November 22, 2023
By Shep Hyken If it’s working fine, why mess with it? Well, whatever “it” is may work just fine, but that doesn’t mean it couldn’t be better. This idea came to me as I read an article about United Airlines changing the way passengers board the plane. Most airlines put passengers in groups and call them in order. United will continue doing this but make changes to some of the groups. First-class passengers and higher-level frequent fliers won’t notice, but there will be a change once Group 4 is called. Passengers with window seats will board first, followed by passengers in middle seats, and eventually, passengers wit...
How Can Hospitality Respond to the Rise of Wellness Travel Among Men?
Rajesh P. Yadav | November 22, 2023
By Rajesh P. Yadav The recent years marked a significant change in the world of wellness travel. Not long ago, themes of mental wellbeing and self-love were predominantly associated with female audiences, but today, personal care has broken free from gender stereotypes. As more light is being shed towards mental health and well-being, more men are now embracing the idea of self-care and wellness with the same passion as their female counterparts. This acknowledgement of the importance of holistic health for everyone is also changing the dynamics of hospitality offerings and the workings of the leisure businesses. Wellness hospitali...
Apple Hospitality REIT Completes Acquisition of Embassy Suites by Hilton South Jordan Salt Lake City
Apple Hospitality REIT, Inc. | November 22, 2023
RICHMOND, Va.--Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or “Apple Hospitality”) today announced that it has completed the acquisition of the 192-room Embassy Suites by Hilton South Jordan Salt Lake City (the “Hotel”) for approximately $36.8 million, or $191,000 per key. “We are pleased to expand our portfolio with the acquisition of this ideally located Embassy Suites by Hilton in South Jordan,” said Nelson Knight, President, Real Estate and Investments of Apple Hospitality. “South Jordan is a thriving, dynamic city in the Salt Lake City metropolitan area that has experienced strong economic, employment an...
Canadian Lodging Outlook Quarterly 2023-Q3
HVS | November 22, 2023
HVS and STR are pleased to provide you with the quarterly report of the Canadian Lodging Outlook. Each report includes occupancy (Occ), average daily rate (ADR), and revenue per available room (RevPAR) for six major markets. Source: STR Source: STR If you would like detailed hotel performance data for all of Canada, STR offers the Canadian Hotel Review, which is available by annual subscription. For further information, please contact: info@str.com or +1 (615) 824-8664 ext. 3504. HVS Canada performs major portfolio appraisals and single-asset consulting assignments and valuations from coast to coast. Our professional team ...
Autograph Collection Hotels Debuts in Hungary With the Opening of Dorothea Hotel Budapest
Autograph Collection Hotels | November 22, 2023
Autograph Collection Hotels, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, announces its debut in Hungary with the opening of Dorothea Hotel, Budapest, Autograph Collection. Housed across three historic buildings in Budapest’s iconic District V, the new hotel is named after Archduchess Dorothea, an influential character of the 1800s who brought significant cultural and economic development to the city alongside her spouse, Palatine Joseph. Evoking the charm of Hungary’s golden age, Dorothea Hotel invites guests into an unexpected city centre sanctuary where the past seamlessly merges with the presen...
Fortune Hotels Signs Two Properties in Tamil Nadu
Fortune Park Hotels | November 22, 2023
Signs two properties in Tamil Nadu- one each in Hosur & Chennai New Delhi, 22 November 2023: Fortune Hotels, a member of the ITC hotel group, announced its newest signings, a brownfield resort located in the picturesque area of Uthandi, Chennai and an over 100-room conversion hotel in Hosur, just an hours drive from Bangalore. The two strategically located hotels, scheduled to open in a few months, add strength to the Fortune Hotels portfolio of 64 alliances across 54 cities of India. Mr. Samir MC, Managing Director, Fortune Hotels, expressed his delight at the two signings and said, “It is good to be on the path of expansion as envi...
RESET Breaks Ground on Flagship Boutique Hotel Next to California’s Joshua Tree National Park
November 22, 2023
Hotel, resort, and residential management company, Sightline Hospitality will lead operations for the new 65-room property SAN FRANCISCO, CA; November 21, 2023 – RESET, a new hotel brand, has broken ground on its first property on 180 acres of private desert next to Joshua Tree National Park. This 65-room property will serve as the flagship for the RESET brand co-founded by Ben Uyeda. Sightline Hospitality has signed on as the operator bringing a wealth of boutique lifestyle hotel experience to this dramatic desert project. This project combines state-of-the-art steel frame modular construction, a modern and minimalist approach to design...
Lotte Hotel Seattle Welcomes New Members to Culinary Team
Lotte Hotel Seattle | November 22, 2023
SEATTLE, (November 22, 2023) - Lotte Hotel Seattle, a modern new icon in downtown Seattle, today announced the appointment of three respected culinary leaders to the food and beverage team. Jesse Olsen has been appointed Executive Chef, Antonio Giovanni Artale has joined as Director of Food and Beverage, and Jon Park has joined as senior sous chef. The trio of seasoned professionals will lead the signature dining venue, Charlotte Restaurant & Lounge, along with social and group event catering at Lotte Seattle, voted the #1 Luxury Hotel in Seattle by Travel + Leisure’s 2023 World’s Best Awards. “We are delighted to welcome Chef Je...
Onyx Hospitality Group Signs Amari Vientiane in Laos
ONYX Hospitality Group | November 22, 2023
London, November 2023 – ONYX Hospitality Group, a prominent player in the Asian hospitality industry, has achieved a significant milestone with the signing of Amari Vientiane in Laos, marking the group's second Amari brand property in the country, complementing Amari Vang Vieng. The signing ceremony took place on 16th November 2023 at Tang Chareon (TCR) Group's office in Laos, with Mr. Houa Sengaroun, Chairman of Tang Chareon (TCR) Group, Mr. Pheutsapha Phoummasak, President of Asia Investment, Development & Construction Sole Co., Ltd., and Mr. Yuthachai Charanachitta, CEO of ONYX Hospitality Group, reaffirming ONYX's commitment to exp...
