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Despite Jobs Gains, Leisure & Hospitality Sector are Hamstrung by Lack of International and Business Travel
U.S. Travel Association | May 10, 2021
WASHINGTON — May 10, 2021 — The Leisure & Hospitality industry gained 331,000 jobs in April—outperforming the overall U.S. jobs increase of 266,000, and offsetting jobs losses in other sectors. The sector’s unemployment rate continued to decline, from 15.9% in January to 13.0% in March and just 10.8% April—but remains significantly worse than overall U.S. unemployment (6%). Despite the gains in recent months, 17% of Leisure & Hospitality jobs have been lost (and not yet recovered) since February 2020. Leisure & Hospitality also accounts for 35% of all U.S. jobs still lost since February of last year. “Leisure ...
Canada’s Hotel Construction Pipeline Wraps Q1’21 With 259 Projects and 35,432 Rooms
Lodging Econometrics | May 6, 2021
PORTSMOUTH, NH – May 6, 2021 – Analysts at Lodging Econometrics (LE) report that at the close of the first quarter of 2021, Canada’s hotel construction pipeline stood at 259 projects/35,432 rooms. The construction pipeline in Canada is down 15% by projects and 12% by rooms, year-over-year (YOY). However, compared to pre-pandemic totals at the end of Q1 2019, Canada is down a mere 2% by projects and up 7% by rooms. Canada’s lodging industry has been hard-hit by the drop in leisure travel, largely due to stay-at-home orders and restrictions barring inter-provincial travel. Currently, the country is experiencing a high level of positi...
New Report Shows Value of IP to the Tourism Sector
UNWTO | May 6, 2021
A new report published jointly by WIPO and the World Tourism Organization (UNWTO) on the value of intellectual property in boosting tourism shows how the IP system creates a favorable ecosystem for innovation, entrepreneurship and investment in the sector. The publication, entitled “Boosting Tourism Development through Intellectual Property,” highlights good practices, features case studies and recommendations for policymakers and other tourism stakeholders on how to ensure that creativity, innovation, traditions and cultural heritage in tourism are properly protected and commercialized and that the benefits are shared by all. In ...
Four Seasons Hotel Ritz Lisbon Reveals Extensive Renovation in 2021
May 6, 2021
Lisbon, Portugal - May 6, 2021 - So much more than a room renovation announcement, this is a serendipitous story that begins in 1959, when the Hotel first opened its doors. “We have welcomed guests from all over the world here, with most returning again and again, year after year,” says Guilherme Costa, General Manager of Four Seasons Hotel Ritz Lisbon. “And given the current situation with the COVID-19 pandemic, we thought this was an ideal time to carry on the much anticipated vision of the future for this Hotel.” When highly acclaimed Portuguese architecture studio OITOEMPONTO was entrusted in 2019 to breathe new life into ...
Hotel Tech Report Launches the 2021 HotelTechIndex Market Leaders Report to Help Hotels Identify Top Technology Solutions in the Recovery
Hotel Tech Report | May 6, 2021
The 2021 HotelTechIndex report is the hotel industry’s definitive guide to technology solutions influencing more than $72 million of buying decisions each year Los Angeles, California / Hotel Tech Report released the 2021 HotelTechIndex™: Hotel Software Market Leaders Report, the most comprehensive view of technology solutions aiding hotel businesses in the industry recovery. Despite the uncertainty surrounding the COVID-19 pandemic during the 3-month data collection period, 318,466 hoteliers across 127 countries visited Hotel Tech Report and spent more than 3,000 hours contributing 10,227 verified hotel software product reviews about ...
NFL Draft Lifted Downtown Cleveland Hotel Performance to 532-Day High
STR | May 6, 2021
HENDERSONVILLE, Tennessee — May 6, 2021 — The NFL Draft boosted daily hotel performance to a 532-day high for hotels in the downtown Cleveland area, according to data and analysis from STR. Focusing specifically on 26 hotels in the four zip codes that comprise the immediate downtown area and nearby University Circle, the high point of the week was the opening night of the draft with average occupancy at 85.0%, average daily rate (ADR) at US$244.58 and revenue per available room (RevPAR) of US$207.94. That 29 April RevPAR level was more than 14 times higher than the comparable Thursday in 2020 and more than double the comparable Thursda...
STR: U.S. Hotel Results for Week Ending 1 May
STR | May 6, 2021
HENDERSONVILLE, Tennessee — May 6, 2021 — U.S. hotel occupancy remained relatively flat compared with the previous week, according to STR‘s latest data through 1 May. 25 April through 1 May 2021: Occupancy: 57.1% Average daily rate (ADR): US$108.80 Revenue per available room (RevPAR): US$62.13 While the overall weekly data was stagnant, weekend occupancy rose modestly and came in above 70% for the fourth straight week. However, the Top 25 Markets showed a lower occupancy level in aggregate with more properties reopening on top of lower demand. Among those Top 25 Markets, Tampa (72.4%) and M...
The Unexpected Stands Out – Especially if It’s Bad
Shep Hyken | May 6, 2021
By Shep Hyken In the customer service world, people have expectations. They want to be treated with dignity and respect. They expect that if they buy something, it will work and do what it is supposed to. If it doesn’t, they expect the company to stand behind its products and services. The effort a customer makes to get the problem resolved – hopefully, it’s minimal effort – is ideally rewarded with an acceptable and expected resolution. In other words, if there is a problem, customers expect it to be handled appropriately, and when it is, they are usually happy to continue doing business with you. I share this because someon...
Saranac Waterfront Lodge Celebrates Opening in Saranac Lake, New York
May 6, 2021
SARANAC LAKE, N.Y. - May 6, 2021 - Saranac Waterfront Lodge, the only full-service waterfront property on Lake Flower in the village of Saranac Lake, officially opened its doors on May 1, 2021 to welcome travelers for the summer season. Inspired by the prominent philosophers, literary icons, artists, and performers who flocked to the Adirondacks in the early days as a reprieve from city life, Saranac Waterfront Lodge offers a nature-connected design and high-level guest service, along with an ideal location on the shores of Lake Flower's Pontiac Bay. With 93 spacious guestrooms designed in an "Adirondack Modern" aesthetic, the hotel als...
MCR Purchases Homewood Suites by Hilton Dallas/Allen in Texas
MCR | May 6, 2021
NEW YORK - May 6, 2021 - Clear eyes, full hearts, can’t lose! MCR — the country’s 4th-largest hotel owner-operator — has acquired the 114-room Homewood Suites by Hilton Dallas/Allen. The all-suite hotel is in the growing Allen suburb just 30 minutes from downtown Dallas, Dallas Fort Worth International Airport and Dallas Love Field Airport. If you’re ready to get back to a football-filled season, the Dallas/Allen area is an ideal place to visit. In town to cheer on — or compete against — the Allen High School football team? The hotel is less than a 10-minute drive from the famed $60 million Eagle Stadium, where 18,000 fa...
Host Hotels & Resorts Acquires Four Seasons Resort Orlando at Walt Disney World Resort for $610 Million
Host Hotels & Resorts | May 6, 2021
BETHESDA, Md. - May 04, 2021 - Host Hotels & Resorts, Inc. (NASDAQ: HST) (the “Company”), the nation’s largest lodging real estate investment trust (“REIT”), today announced that it has acquired the fee simple interest in the 444-room Four Seasons Resort Orlando at Walt Disney World® Resort for approximately $610 million in cash. Located within Walt Disney World® Resort, one of the most visited destination resorts in the world, the hotel sits on 289 acres, provides complimentary transport to four Walt Disney World® Resort theme parks, and is the only AAA Five Diamond-rated hotel in Central Florida. James F. Risoleo, Pres...
Three Ways to Make Your Hotel Company Attractive to Investors
Michael Teplin | May 6, 2021
By Michael Teplin As we emerge from the doldrums of the last year and watch demand trend upward, there is a great opportunity to create competitive advantages for your hotel company. Cash flow from new Investors can make or break any company’s runway to a sustainable forward path, and a hospitality company that can opportunistically grow in today’s unprecedented environment can leapfrog its pre-pandemic growth strategy. There are three specific areas to focus on as you shift gears from cash conservation to post-pandemic growth: Fully-operation, efficient Finance and Accounting team. Corporate and Social Governance. Time...
Hyatt Reports First-Quarter 2021 Results
Hyatt Hotels Corporation | May 6, 2021
CHICAGO - May 6, 2021 - Hyatt Hotels Corporation ("Hyatt" or the "Company") (NYSE: H) today reported first-quarter 2021 financial results. Net loss attributable to Hyatt was $304 million, or $2.99 per diluted share, in the first quarter of 2021, compared to net loss attributable to Hyatt of $103 million, or $1.02 per diluted share, in the first quarter of 2020. Adjusted net loss attributable to Hyatt was $363 million, or $3.57 per diluted share, in the first quarter of 2021, compared to Adjusted net loss attributable to Hyatt of $35 million, or $0.35 per diluted share, in the first quarter of 2020. Refer to the table on page 11 of the schedul...
Marriott Debuts in Belize With Opening of Alaia Belize, Autograph Collection
ALAIA BELIZE | May 6, 2021
AMBERGRIS CAYE, BELIZE – May 6, 2021 – Calling all those looking to discover the outdoors and live with purpose, as owner and developer, Andrew Ashcroft, in partnership with Autograph Collection Hotels, announces the grand opening of the highly anticipated boutique resort – Alaia Belize, Autograph Collection. Spanning over 20+ acres and the first in San Pedro Town to sit on more than 1,000 feet of beachfront access, Alaia Belize is a 155-unit complex operating as the first true four diamond resort on Ambergris Caye. The eco-luxury development will be the first-ever Marriott International property in the country, upholding the high...
New Executive Chef Brent Gauthier Takes Helm at Luminary Hotel & Co.
Luminary Hotel & Co. | May 6, 2021
FORT MYERS, Fla. – May 6, 2021 – Luminary Hotel & Co. is pleased to announce the promotion of Brent Gauthier to the position of Executive Chef for all food and beverage operations and outlets at the hotel, including The Silver King Ocean Brasserie, Ella Mae’s Diner, Beacon Social Drinkery and Oxbow Bar & Grill. Overseeing the hotel’s culinary team as interim Executive Chef for the past month, Gauthier started his journey at Luminary in January 2021 as Senior Sous Chef and has since assisted in all aspects of the hotel’s Food & Beverage department. “From Day One, Chef Brent proved to be a great culin...
April Group Data Shows U.S. Meetings and Events Volume Increased 58.5 Percent Over March 2021
KNOWLAND | May 6, 2021
Knowland numbers reveal that average meeting attendees are nearing 2019 levels ARLINGTON, Va. — May 6, 2021 — Knowland, the leader in AI-powered data for hotels, convention and visitor bureaus, conference centers and other meeting venues, today released its monthly meetings and events data for April. The numbers reveal that April U.S. group meetings volume increased 58.5 percent over last month. As we move past the one year mark when lockdowns began in the United States, Knowland will now be comparing Average Attendees and Average Space Used market data to its 2019 numbers. As bigger cities such as New York and Las Vegas begin to re-o...
Trump International Beach Resort Miami Welcomes Jose G. Rodriguez as New Director of Operations
Trump International Beach Resort Miami | May 5, 2021
Sunny Isles, Fla. – (May 5, 2021) – The independently owned and operated Trump International Beach Resort Miami has appointed Jose G. Rodriguez as new Director of Operations of the 360-room resort, conveniently located between Miami and Fort Lauderdale in the upscale enclave of Sunny Isles Beach. Rodriguez joins the Trump International Beach Resort family with more than 30 years of hospitality operations experience with an emphasis on food & beverage and rooms. In his new role, he will work with the operations leadership in supporting the resort’s goals and objectives while enhancing the overall guest experience. “We are thri...
Senior Team Alignment Critical for Leisure and Group Recovery Success
Larry and Adam Mogelonsky | May 5, 2021
By Larry and Adam Mogelonsky The recovery in the leisure sector is imminent, and we argue that small groups aren’t far behind given that ‘revenge travel’ also implies a strong yearning to reconnect and congregate. A return to healthy numbers won’t be evenly spread across all hotels, though. It will favor those properties and those organizations that are already prepared for a diverse range of ramp-up scenarios, with others leaving revenue on the table by not having plans in place prior to this next phase. While hotels could hardly have predicted or prevented the advent of COVID-19, what we’ve witnessed in the latter half of 20...
Tourism After Lockdown: Shifting Preferences by Accommodation Types
STR | May 5, 2021
Research late last year indicated that travelers’ accommodation preferences had been drastically impacted by the pandemic. However, there is now greater optimism for the eagerly awaited exit from the pandemic as vaccinations continue to expand and more parts of the world “reopen.” With more reason for optimism in the travel and tourism industry, we set out to examine if sentiment toward accommodation type had once again shifted. To better understand this issue and study everchanging attitudes towards travel, STR conducted a quantitative survey in February 2021 using its Traveler Panel. Accommodation winners and losers Overall,...
The Surrey: Reuben Brothers to Reimagine Iconic New York Hotel in Partnership With Corinthia Hotels and Casa Tua
CORINTHIA HOTELS | May 5, 2021
NEW YORK - May 5, 2021 - Luxury Upper East Side hotel, The Surrey, was acquired by Reuben Brothers in 2020, marking another milestone for their growing hospitality collection. Undergoing an extensive transformation, the hotel is slated to reopen in early 2023 as The Surrey, a Corinthia Hotel, operated and managed by Corinthia Hotels, a collection of individually-designed and distinctive five star hotels located in some of the most exciting destinations across Europe and the Middle East, and now North America. The Surrey, a Corinthia Hotel will mark the Corinthia group's first property in the United States and a second collabor...
IHG Signs With Holdmark Property Group to Bring InterContinental Parramatta to Sydney
IHG Hotels & Resorts | May 5, 2021
The world’s largest luxury hotel brand, InterContinental Hotels & Resorts, is set to arrive in Greater Western Sydney with the opening of InterContinental Parramatta, in partnership with owner Holdmark Property Group. Scheduled to open in 2025, the impressive, new-build InterContinental Parramatta will be part of a vibrant mixed-use development that also includes offices and a ground floor retail precinct. The building itself will be one of the most exciting high-rises to grace the city’s skyline, with the owners in the process of running an architectural competition to find a winning design. The state-of-the-art hotel will deli...
Omni PGA Frisco Resort Breaks Ground in Texas.
Omni Hotels & Resorts | May 5, 2021
Frisco, TX – May 5, 2021 – Omni Hotels & Resorts announced today the start of construction on the highly anticipated Omni PGA Frisco Resort featuring 501 guest rooms and seven four-bedroom golf villas. Set to open in Spring 2023, this extraordinary resort development in partnership with PGA of America and the City of Frisco will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. Peter Strebel, President of Omni Hotel & Resorts broke ground alongside owners Bob Rowling, Founder of TRT Holdings, Inc., and Blake Rowling, Presiden...
The First “Crypto Hotel” Presented by Hotel Manager Johannes Fritz Groebler
May 5, 2021
Heidelberg, Germany - May 5, 2021 - In the current pandemic, the situation is very difficult, especially for hotels. A real challenge. Well-known hotels all over the world, in tourist regions and cities, are currently closed. The Crypto Hotel offers a fictional perspective and conveys a "desire to travel." Their vision is to create the very first hotel that is 100% on the blockchain. The blockchain and crypto scene has inspired us at UNYCU to create and develop this unique hotel project. About the Crypto Hotel The Crypto Hotel is an urban hideaway where modern luxury meets tech. Design, technology, service excellence, and sustainability p...
LEVL Releases Device Intelligence Platform for Hospitality Network Industry
LEVL Technologies | May 5, 2021
Scale-Validated Platform Eliminates Issues Resulting from MAC Address Randomization Palo Alto, Calif. – May 5, 2021 – LEVL Technologies, Inc. today released its LEVL-IQ™ device intelligence and identity platform, which resolves issues caused by MAC address randomization which poses challenges to the hospitality network industry, while offering intelligence and insights on all devices in the network. As the need for consumer privacy has increasingly pushed device and OS manufacturers to incorporate MAC address randomization into their products, hospitality network providers have had to evolve to ensure an optimal guest network experie...
