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Josh Elliott Appointed Executive Chef for THesis Hotel Miami
February 11, 2021
Josh Elliott is the Executive Chef at THesis Hotel Miami, located at the intersection of Coral Gables, South Miami, and Coconut Grove, overseeing Mamey restaurant, the rooftop Mamey on 3rd and soon to market Orno restaurant. In this role, Elliott collaborates with visionary Chef Niven Patel, THesis Hotel Miami’s Director of Culinary. Having worked every station on the line, all positions in the kitchen, as well as multiple positions in the front of the house, Elliott began his career at age 16 as a dishwasher at Pizza Hut and has fully grasped the food and beverage industry by working alongside industry leaders. He has held positions at Eo...
Markus Krebs Appointed General Manager of Outrigger Reef Waikiki Beach Resort
OUTRIGGER HOSPITALITY GROUP | February 11, 2021
BANGKOK — Outrigger Hospitality Group is pleased to announce the appointment of Markus Krebs as the new general manager of Outrigger Reef Waikiki Beach Resort as of 25 January 2021. Prior to joining Outrigger, Krebs was general manager of the AAA Five-Diamond luxury, 400-rooom Monarch Beach Resort in Dana Point, California. The veteran hospitality leader has more than three decades of hotel experience, with a substantial emphasis in the luxury segment. His fondness for the industry started while he was a hotel management apprentice, where he quickly worked his way up to various positions, including front-office manager, restaurant...
Wyndham Hotels & Resorts Reports Fourth Quarter and Full-Year 2020 Results
Wyndham Hotels & Resorts | February 11, 2021
PARSIPPANY, N.J., Feb. 11, 2021 -- Wyndham Hotels & Resorts (NYSE: WH) today announced results for the three months and year ended December 31, 2020. Highlights include: Diluted loss per share for the quarter was $0.08 and adjusted diluted earnings per share was $0.07; diluted loss per share for the full-year was $1.42 and adjusted diluted earnings per share was $1.03. Net loss for the quarter was $7 million and adjusted net income was $7 million; net loss for the full-year was $132 million and adjusted net income was $96 million. Adjusted EBITDA was $56 million for the quarter and $327 million for the full-year. Global comp...
Latin America’s Hotel Construction Pipeline Closes Out 2020 With 632 projects/109,597 Rooms
Lodging Econometrics | February 11, 2021
PORTSMOUTH, NH – February 11, 2021 – According to Lodging Econometrics’ (LE’s) year-end 2020 Construction Pipeline Trend Report for Latin America, the Latin America Hotel Construction Pipeline stands at 632 projects/109,597 rooms, down 11% by projects and 15% by rooms, year-over-year (YOY). These are the lowest project and room counts seen in as many as eight years in the region. Projects currently under construction remain primarily unchanged YOY to close out Q4 '20 at 329 projects/57,300 rooms. Projects scheduled to start construction in the next 12 months are at 171 projects/31,729 rooms. Projects in the early planning stage are...
Canadian Lodging Outlook Quarterly 2020-Q4
HVS | February 11, 2021
February 10, 2021 - HVS and STR are pleased to provide you with the quarterly report of the Canadian Lodging Outlook. Each report includes occupancy (occ), average daily rate (ADR), and revenue per available room (RevPAR) for six major markets. Source: STR Source: STR If you would like detailed hotel performance data for all of Canada, STR offers the Canadian Hotel Review, which is available by annual subscription. For further Information, please contact: info@str.com or +1 (615) 824-8664 ext. 3504. HVS Canada performs major portfolio appraisals and single-asset consulting assignments and valuations from coast to coast. Our pr...
Small Company: Big Technology. Compete Against the Big Boys From Your Garage
Thomas Magnuson | February 11, 2021
By Thomas Magnuson Pepperdine Graziago Professor John Mooney, Academic Director, Executive Doctorate of Business Administration and Associate Professor at Pepperdine Graziadio Business School in conversation with Thomas Magnuson (MBA '89) at January 2021's "Graziadio Day Around the World: Europe." Freely-available technology means anybody can start a global company. Despite today's conditions, there's never been a better time for small businesses to go big. Melissa and I started out of our house with two old Mac computers and 12 small motel affiliates as our first customers. Around 2000, right at the early days of the Internet, we ...
Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry
February 11, 2021
By Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin starred restaurant, I deeply understand the required components of multi-tasking in a fast-paced environment, while maintaining service quality simultaneously. Even though almost every new graduate from a hospitality-related program is highly encouraged to participate in an internship program before entering the workforce, the burden of stress can sometimes twist the interns’ intention to enter the hosp...
How Can Revenue Managers Improve the Quality of Their Decisions?
Oleksii Kapichin | February 11, 2021
By Oleksii Kapichin It's hard to underestimate the importance of effective, timely, and correct decisions. The revenue manager plays a crucial role in the hotel's financial success. The revenue leader is tasked with making decisions that will affect the hotel's bottom line. The quality of the decisions is of utmost importance What does the quality of the decisions depend on? Is being a revenue management expert sufficient to make high-quality decisions? Recently, I came across a fantastic book by J. Edward Russo & Paul J. H. Schoemaker - "Decision traps: the ten barriers to brilliant decision-making and how to overcome them." A...
El Palace Barcelona Books in for Customer Service Excellence With Infor
Infor | February 11, 2021
BARCELONA, Spain – Feb. 11, 2021 – Infor today announced that the five-star hotel El Palace Barcelona has chosen Infor Hospitality Management System (HMS) and Infor Sales and Catering System (SCS) to help provide a premium customer experience. Implemented by Infor in collaboration with Infor partner Sulcus, the software will help create an integrated, standardised platform for this landmark property. Part of the prestigious Leading Hotels of the World group, the 120-room El Palace Barcelona will use the Infor software to deliver a superior guest experience and meet the challenges of a constantly evolving hospitality industry in S...
Hyatt Place Fort Worth/TCU Celebrates Official Opening in Texas
HYATT PLACE | February 11, 2021
FORT WORTH, TEXAS – February 11, 2021 – Hyatt Place Fort Worth/TCU announced today its official opening. The six story, 150-room hotel is the first and only hotel to be located right next to the campus of Texas Christian University (TCU). Featuring the Hyatt Place brand’s signature offerings, the new hotel provides 3,500 square feet of meeting and event space and Lot 12, an expansive rooftop bar overlooking the TCU campus, along with two Top Golf Swing Suites. Hyatt Place Fort Worth/TCU has been designed to serve as a destination for guests to refresh, recharge, and reconnect while enjoying the energy and atmosphere of the TCU campus. ...
IHG Opens Holiday Inn Chandigarh Zirakpur in India
IHG | February 11, 2021
IHG® Hotels & Resorts one of the world’s leading hotel companies, opens door to the newest hotel in the tricity – Holiday Inn Chandigarh Zirakpur in association with ABC Sites Pvt Ltd. Featuring 131 keys with scenic city views, the hotel is located on Chandigarh- Ambala highway connecting the city of Chandigarh to all famous landmarks and attractions in the Northern belt. Distanced just 20 minutes away from the Chandigarh International Airport and 25 minutes from the Chandigarh Railway Station, the hotel is an ideal destination for leisure and business travellers alike. Holiday Inn Chandigarh Zirakpur opens to a capacious lobb...
New Paper From WTTC Shows Importance of Travel & Tourism in Driving Global Economy and Enhancing Social Progress
WTTC | February 11, 2021
London, UK - February 11, 2021 - The World Travel & Tourism Council (WTTC), which represents global Travel & Tourism private sector, has released a new Social Impact Paper focusing on the Travel & Tourism sector, which has been compiled to showcase the importance of Travel & Tourism as a driver of social impact. This paper is part of a major WTTC initiative and that will see further work in the future. The first iteration of the initiative is the Social Impact Paper, which shows how much of an important role Travel & Tourism plays, not only in driving economic growth, but also in enhancing social progress across the...
The Show Starts When the Phone Rings
Shep Hyken | February 11, 2021
By Shep Hyken You may or may not know that I’m a magician. Some of you may know that I’m also a musician. But today I want to talk about being a magician. Growing up throughout high school and college I performed at parties, corporate events and comedy clubs. That experience in show business gave me the stage chops to start my business as a professional speaker. I share this background to give you some context. Many of my friends are professional entertainers. A friend I’ve known for years is Jeff McBride, an amazing magician who performs throughout the world and resides in Las Vegas. I was reading an article by Jeff in a ...
ROOMDEX, A Hotel Upsell Innovator, Partners With Pacifica Hotels
ROOMDEX | February 11, 2021
Santa Cruz, CA – February 11, 2021 – ROOMDEX, a pioneer in automated hotel upselling solutions, announces that Pacifica Hotels has activated ROOMDEX’s Upgrade OptimizerTM software in four hotels, including, Marina Del Rey Hotel, (Venice, CA), Inn at the Pier (Pismo Beach, CA), Blue Sea Beach Hotel (San Diego, CA) and La Jolla Cove Hotel (La Jolla, CA). Upgrade OptimizerTM is an automated hotel upsell tool that generates revenue directly to a hotel’s bottom line. ROOMDEX intelligently calculates the best upgrade offer price and ensures that only available rooms will be offered. Along with the upgrade, guests have the chance to purch...
Angels Landing Partners Advance Plans for $2 Billion Twin-Tower Luxury Hotel Project in Downtown L.A.
MacFarlane Partners | February 10, 2021
LOS ANGELES - Feb. 10, 2021 - Two acclaimed African American developers – Victor MacFarlane of MacFarlane Partners and R. Donahue Peebles of The Peebles Corporation – are doubling-down on their multi-million-dollar effort to bring thousands of new jobs and economic benefits to the nation's second-largest city as development partners of Angels Landing, their $2 billion twin-tower luxury hotel project in downtown L.A.'s Bunker Hill neighborhood. MacFarlane and Peebles are majority-owner principals of Angels Landing Partners, LLC, the development partnership responsible for conceiving, designing, building, and operating Angels Land...
In Employee Compensation, You Get What You Pay For
American Accounting Association | February 10, 2021
LAKEWOOD RANCH, FL - Feb. 10, 2021 - A study of more than 400 managers in a national hotel chain finds that the more those managers are compensated relative to their peers, the better their performance. Researchers argue that the results would hold true across industry sectors. "In many companies, employee performance is rewarded with bonuses – so companies pay for what they get out of each employee," says Jim Hesford, co-author of the study and an associate professor of accounting at the University of Missouri – St. Louis. "In this case, the company didn't pay remarkable bonuses. But we found that higher compensation results in be...
From First Place to MVP – A Look at Which U.S. Markets “Outperformed” in 2020
STR | February 10, 2021
Once the COVID-19 pandemic reached the states, it was only a matter of time before the tourism industry saw the effects of stay-at-home orders, social distancing and other restrictions. What started as a solid year for the U.S. hotel industry soon took a turn, and April became the worst month on record for hotels in the country. Occupancy fell to 24.4%, when a year earlier, it reached roughly 68%. ADR dropped to US$73.18, and that, paired with the low occupancy, resulted in a RevPAR level of just US$17.85. Luckily for hotels, the weather was heating up, and so was weekend leisure travel. Beaches and other outdoor locations, such as hiking ...
Key West Most Expensive U.S. Destination for Presidents Day
February 10, 2021
MIAMI - Feb. 10, 2021 - Key West is the United States' most expensive destination on Presidents Day weekend this year based on cost of lodging, according to a survey conducted by Cheaphotels.org. The survey compared hotel rates in destinations across America for February 12-15 – the dates for this year's Presidents Day weekend. Only hotels rated 3 stars or more and located close to a beach or city center were considered. In Key West, travelers will spend $472 per night for the most affordable double room, the survey revealed. Breckenridge and Beaver Creek, two ski resorts in Colorado, complete the podium at nightly rates o...
COVID-19’s Impact on the New Orleans Lodging Market
HVS | February 10, 2021
Amid a worldwide pandemic, the lodging industry is facing a downturn that is greater than the past two lodging-market declines combined. Occupancy declined for two years (roughly five points per year) following the landfall of Hurricane Katrina in August 2005, despite the decline in supply due to long-lasting storm damage. Because rooms in the city were limited and recovery work was protracted, average rate (ADR) increased in 2006 before normalizing in 2007. RevPAR for the New Orleans market declined 4.6% in 2006 and a further 9.7% in 2007, which were growth years for the top 25 U.S. markets. Conversely, the city fared relatively well during ...
Knowland Releases U.S. Meetings and Events Data for January 2021
Knowland | February 10, 2021
Leader in group hospitality analytics sees meeting growth return as new year begins DARLINGTON, Va. — Feb. 10, 2021— January U.S. monthly meetings and events volume increased 7.3 percent over the previous month, according to the latest data from Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues. The new year started slowly but picked up pace as the month continued. Several key markets rebounded nicely which added to the increases. ⋅ Average attendees increased – The average number of attendees in January 2021 was 42 compared to 37 in January...
Soon-to-Open AC Hotel Columbus Downtown Appoints Executive Team
AC Hotel Columbus Downtown | February 10, 2021
COLUMBUS, OHIO – Feb. 10, 2021 – The AC Hotel Columbus Downtown, managed by Concord Hospitality, is pleased to announce the appointment of General Manager Lisa Garner, Assistant General Manager Maxwell Chick and Director of Sales and Marketing Jennifer Myers. The executive team will oversee operations of the new-build, 160-room property, which will open its doors this spring as a premiere destination for business and leisure travelers looking to experience Columbus. Garner brings more than 30 years of industry knowledge and experience to the AC Columbus team. She joined Concord Hospitality in 2017 as Dual General Manager of the Marrio...
Luxury’s Next Competitor Is Not a Hotel
Larry and Adam Mogelonsky | February 10, 2021
By Larry and Adam Mogelonsky Every hotel property aspires to be luxury in one way or another, even as the word ‘luxury’ has become a bit overused in the past decade. As such, there are always new entrants testing out concepts and evolving various features, amenities or service offerings, all in an attempt to get one step ahead of the curve. The pandemic has, of course, shifted priorities but the pursuit of luxury still remains as a means of capturing guests’ hearts. Concurrent to this arms race amongst traditional hotels – and now also alternative accommodations – it is important that hospitality brands consider those accommod...
CoralTree Hospitality Group to Manage Miramonte Resort & Spa in Indian Wells, California
CoralTree Hospitality Group | February 10, 2021
DENVER – February 10, 2021 – Tom Luersen, president of CoralTree Hospitality Group, announced that the company has taken over the management of the Miramonte Resort & Spa in Indian Wells, California after parent company Lowe recently purchased the luxury property. The resort will undergo $3.5 million in enhancement to elevate soft and hard goods in guest rooms such as carpet, furniture, televisions and bathroom modifications along with several infrastructure upgrades. Miramonte is scheduled to reopen in February. “Miramonte is an exciting addition to our portfolio,” said Luersen. “We are excited to further expand our resort c...
Grupo Lomas and Karisma Hotels & Resorts to Open Nickelodeon Hotels & Resorts Riviera Maya in June 2021
Karisma Hotels & Resorts | February 10, 2021
MIAMI – February 10, 2021 – Fans of SpongeBob SquarePants, Dora the Explorer, Teenage Mutant Ninja Turtles and PAW Patrol get ready: Karisma Hotels & Resorts is opening Nickelodeon Hotels & Resorts Riviera Maya in June 2021. Beginning today, travelers can book accommodations at Mexico’s first Nickelodeon Resort, featuring one of the largest water attractions in Mexico and all ocean-front swim-up suites, accommodating families of five, for the ultimate family beach escape. Now, families can enjoy a premium vacation experience themed to Nickelodeon’s most beloved and imagination-expanding worlds, with something for everyone. ...
