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Doubletree Orlando UCF Adds Pure Rooms to Promote Well-Being
Pure Wellness | November 24, 2020
Pure Rooms Offer a Hypoallergenic Environment for Wellness-Minded Travelers BUFFALO -- November 20, 2020 -- Pure Wellness, the global leader in health and wellness for the hospitality industry, announces the installation of new Pure Rooms at the Doubletree Orlando East University of Central Florida Area. The Doubletree is convenient to all attractions in the Orlando area and is the closest hotel to the University of Central Florida. Pure Rooms utilize advanced anti-viral and anti-microbial technology to eliminate contaminants and create the healthiest hotel rooms available. Purified air along with a 7-step decontamination process re...
Drew Hayden Named General Manager for The Worthington Renaissance Fort Worth Hotel
The Worthington Renaissance Fort Worth Hotel | November 24, 2020
Fort Worth, TX— (November 24, 2020)— Drew Hayden, a 30-year hospitality veteran, has recently been appointed the new General Manager for The Worthington Renaissance Fort Worth Hotel. The hotel is operated by Marriott and owned by DiamondRock Hospitality Company. The four-star, 504 room Worthington Hotel in downtown Fort Worth will be celebrating its 40th Anniversary of the historic and architecturally significant building itself in Spring of 2021. “I am humbled and grateful for the honor to lead such an iconic hotel and I am so excited to be a part of the city of Fort Worth. Fort Worth encompasses all the warmth of true southern hos...
ALICE Announced as the Hotel Operations Technology Provider for Curator Hotel & Resort Collection
ALICE | November 24, 2020
New York, NY – November 24th, 2020 -- ALICE, a leading hospitality operations and management platform, is pleased to announce that it is the preferred operations technology provider for Curator Hotel & Resort Collection, a hand-selected collection of small brands and independent lifestyle hotels and resorts worldwide. In selecting ALICE as their preferred operations technology provider, Curator Hotel & Resort Collection is ensuring its properties have the proper tools for its hotels and staff to provide a superior guest experience. Focused on operational excellence and guest satisfaction, ALICE connects all hotel departments on a...
Sonesta Names Vera Manoukian as Chief Operating Officer
Sonesta | November 24, 2020
Newton, MA (November 24, 2020) – Sonesta International Hotels Corporation recently announced the appointment of Vera Manoukian as the company’s new Chief Operating Officer. In her new role, Manoukian will leverage over three decades of hotel industry knowledge, skills, and experience to develop and execute operating strategies for its rapidly growing footprint of branded and managed hotels. Manoukian will work closely with Sonesta President and CEO, Carlos Flores, to expand a culture of best-in-class operational execution while realizing ambitions for exceptional financial results and guest satisfaction during a period of material ...
Eldridge Acquires the Hudson Hotel and Delano South Beach From sbe
Eldridge | November 24, 2020
GREENWICH, Conn.--Eldridge, a holding company with a unique network of businesses across finance, technology, real estate, and entertainment, has today completed the acquisition of the Hudson Hotel and Delano South Beach, located in New York City and Miami, respectively. Cain International, Eldridge’s real estate investment firm, has been appointed to lead a strategic repositioning of both assets. sbe will retain the Hudson and Delano brand names. The Hudson Hotel is an 878-key hotel located at 356 West 58th Street between 8th and 9th Avenues in Midtown Manhattan. Built in 1929, the hotel enjoys a prime central position, moments away fr...
IDeaS and Mews Partner to Provide Two-Way Data Exchange
IDeaS | November 24, 2020
Technology award winners seamlessly connect leading RMS and PMS solutions to transform hotel productivity and guest experience MINNEAPOLIS—Nov. 24, 2020—Hotel-industry-leading technology providers, IDeaS and Mews, announced today a new integration between their best-in-class systems. The 2020 HotelTechAward winners have developed a two-way data exchange that automates the seamless transfer of information between IDeaS’ revenue management solutions and Mews Commander, a property management system (PMS). Optimize revenue for all hotels and room types – Both IDeaS Revenue Management System (RMS) and IDeaS G3 RMS enable hoteliers to...
Insignia Hospitality Group Opens the Courtyard by Marriott Houston I-10 West/Memorial in Texas
Courtyard by Marriott | November 24, 2020
HOUSTON – November 24, 2020 – Insignia Hospitality Group, Inc., a leading hotel developer and operator located in Midland, Texas today announced the opening of the Courtyard by Marriott Houston I-10 West/Memorial. The 128-room hotel, located at 9444 Katy Freeway offers guests convenient access to the Memorial City Mall, City Centre and the Energy Corridor. The Courtyard by Marriott Houston I-10 West/Memorial features the brand’s latest lobby design, where guests can enjoy an open and modern environment outside of their rooms. As an extension to Courtyard’s inviting public spaces, the newly designed Bistro is the epicenter of the lo...
Hotel Vin, Autograph Collection Partners With Hotel Internet Services
Hotel Internet Services, Inc. | November 24, 2020
HIS industry expertise ensures a seamless and reliable online connection for Hotel Vin guests GRAPEVINE, Texas — November 24, 2020 — Hotel Internet Services (HIS), a full-service internet provider for the hospitality industry, has announced the successful implementation of an advanced Wi-Fi network at Hotel Vin, Autograph Collection. As the first and only luxury boutique property in Grapevine, Texas, Hotel Vin boasts an exceptional wine program, is connected to Harvest Hall, a European-style food and entertainment venue, and is steps away from the TEXRail Grapevine Main Street Station. The HIS technology features a Wi-Fi networ...
How Digitalizing the Workforce With Beekeeper Helped Jurys Inn Engage All Employees During the Pandemic and Better Prepare Us for the Next Normal
Edward Gallier | November 24, 2020
By Edward Gallier When you are a hotel group operating 49 corporate, leisure, and lifestyle hotels across the United Kingdom and Ireland, a pandemic can have a devastating impact on employee communication if digital safeguards are not in place. When the 2020 pandemic first hit, Jurys Inn & Leonardo Hotel Group had to close all but three of our properties that remained open to accommodate essential workers. Most of our 3,000 employees were furloughed. Thankfully, when we needed to bring our people back in July to begin reopening, we were able to reach 100 percent of them thanks to a new relationship with Beekeeper. Early this year Ju...
Nobody Asked Me, But… No. 240 Fairmont Le Chateau Frontenac, Quebec City, Canada (1893)
Stanley Turkel | November 24, 2020
by Stanley Turkel, CMHS Hotel History: The Château Frontenac (611 rooms) Listed as a National Historic Site of Canada, the Fairmont Le Château Frontenac is among the nation’s most celebrated historic landmarks. This spectacular retreat is located in the heart of Old Québec, which served as the seat of colonial French power in North America over the better part of two centuries. It was from this location that France presided over thousands of acres that stretched from the Great Lakes to the bayous of Louisiana. Old Québec then became the headquarters in Canada for the British when they wrestled control of the region away from Franc...
Sage Hospitality Plans Spring 2021 Opening of The Rally Hotel in Denver
November 23, 2020
Sage Hospitality Group is proud to announce that Denver’s newest independent lifestyle hotel, The Rally Hotel, is set to open its doors to guests in early Spring 2021. Part of the highly anticipated McGregor Square development in the heart of Denver’s LoDo neighborhood between Wynkoop and Wazee and 19th and 20th streets, The Rally Hotel will be truly representative of everything that makes Denver one of the most sought-after destinations in the country. Moments of discovery and memorable experiences are found around every corner in The Rally. The hotel will feature a rooftop pool and deck on the Bridge-Way overlooking Coors Field w...
Wheelock Street Capital Acquires Hotel Contessa in San Antonio, Texas
Wheelock Street Capital | November 23, 2020
SAN ANTONIO - Wheelock Street Capital announced it has acquired Hotel Contessa, a 265 room, all-suite and AAA Four-Diamond luxury, independent hotel located at 306 West Market Street in San Antonio, TX. The 12-story hotel, built in 2005, benefits from its central location along San Antonio’s highly sought-after Riverwalk with direct access to many of the city’s top cultural destinations, including The Alamo, San Antonio’s Central Business District and the recently expanded Henry B. Gonzalez Convention Center. The Property offers 10,000 square feet of function space, a rooftop pool, a full-service restaurant and bar opening directly ...
Live Meetings & Events – What’s the Reality for 2021?
Florida Atlantic University | November 23, 2020
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Service Properties Trust Completes the Sale of Eight Hotels for $45.3 Million
Service Properties Trust | November 23, 2020
NEWTON, Mass. - Service Properties Trust (Nasdaq:SVC) today announced that it has completed the previously announced sale of eight TownePlace Suites branded hotels with 834 rooms and a net carrying value of $35.0 million for an aggregate sales price of $45.3 million, excluding closing costs. The proceeds from the sale will be used for the repayment of debt. John Murray, President and Chief Executive Officer of SVC, made the following statement: “Given current market conditions, we are pleased to complete the sale of this hotel portfolio, which we had identified for disposition in late 2019. We were successful in achieving pricing co...
Survey Reveals Future Travel with Family Is a Priority for Americans
November 23, 2020
WASHINGTON (November 23, 2020)—As we approach the holiday season, American travelers have an abiding desire to travel, even as the country navigates the challenges of the pandemic, and a future trip—particularly domestically and with family members—remains a priority, according to a recent poll by the market research firm Destination Analysts. This finding accords with the Let’s Go There initiative, which has consulted with researchers to identify the demonstrable benefits of looking forward to and planning a future travel experience. “Let’s Go There, Together,” a key message being shared by thousands of organizations...
Midas Hospitality Celebrates Opening of Element St. Louis Midtown in Missouri
November 23, 2020
St. Louis, MO, November 20, 2020 - St. Louis’ first Element by Westin recently held a ribbon cutting to signify its official opening. Located at 3763 Forest Park Ave., the $40 million Element St. Louis Midtown is a seven-story hotel with 153 extended stay rooms. The eco-conscious property features the rooftop UPBAR, which offers a variety of signature cocktails and food selections. Hotel developer Midas Hospitality will manage the property built by sister company Midas Construction. Local lenders include Cass Commercial Bank, Parkside Financial Bank & Trust, and Simmons Bank. “We assembled a very talented team of experts and pa...
Hospitality Financial Leadership: Moving Part 1
David Lund | November 23, 2020
By David Lund In the hotel business if you want to get ahead you better be ready to move. It’s the way in which you can multiply your opportunities and increase your chance for greater personal prosperity. That’s the way it was explained to me many years ago and it has certainly been my experience. On the flip side, moving is not easy and it can take its toll on you and the people in your relationships. One aspect of moving is the accumulated experience it allows you to gain. The work exposure as well as life itself. Learning how to survive and excel in different work environments and locations is seducing and intoxicating. Once you...
Zoltan Payerli Appointed General Manager at Nobu Hotel Chicago
Nobu Hotel Chicago | November 23, 2020
CHICAGO, November 23, 2020 – Nobu Hotel Chicago proudly announces the appointment of Zoltan Payerli to General Manager. A Chicago native with more than 14 years of experience in the luxury hospitality industry, Payerli is poised to lead operations at Nobu Hotel Chicago, part of the thriving global luxury brand Nobu Hospitality and the first Midwest location. As general manager, Payerli is responsible for directing hotel operations while ensuring the exceptional Nobu Hotel standard of service and guest experience is maintained throughout. Under the appointment, Payerli has led the hotel through its 2020 opening, which culminated last month...
The Middle East Hotel Construction Pipeline Continues to Decline
Lodging Econometrics | November 23, 2020
November 23, 2020 – PORTSMOUTH, NH - According to the latest published Construction Pipeline Trend Report for the Middle East, analysts at Lodging Econometrics (LE) state at the end of the third quarter of 2020, the hotel construction pipeline in the Middle East declined again to 579 projects/168,042 rooms. The Middle East’s pipeline is down 7% by projects and 6% by rooms year-over-year (YOY). This is the fifth consecutive quarter the pipeline has declined since reaching its cyclical peak by projects in Q2 2019. Projects currently under construction stand at 359 projects/117,274 rooms, down slightly from the peak projects and rooms ...
Access Point Financial Provides FF&E Financing for Aloft Omaha Aksarben Village
Access Point Financial | November 23, 2020
Recognized leader in hospitality-focused lending closes loan for the property’s furniture, fixtures, and equipment during construction OMAHA, Neb. - November 23, 2020 – Access Point Financial, LLC (APF), a leading direct lender and specialty finance company focused exclusively on the hospitality industry, today announced the completion of an agreement with Center 60 Hospitality to finance the furniture, fixtures and equipment at the recently built Aloft Omaha Aksarben Village in Omaha, Nebraska. Center 60 Hospitality sourced Access Point Financial to secure a $450,000 loan to finance the hotel's furniture, fixtures, and equipme...
The Loyalty Question 2.0
Shep Hyken | November 19, 2020
By Shep Hyken If you have been following my work, you may remember something I refer to as The Loyalty Question. It goes like this: What am I doing right now to make sure the customer comes back the next time they need whatever it is we sell? Most people think customer loyalty is about a lifetime. That’s a pretty big goal—making a customer stay for a lifetime. But if you break it down into smaller parts—as in the next time—it becomes much easier. As you ask yourself the loyalty question, think about the next time every time. Eventually, it can become a lifetime. That question is still relevant, now more than ever, but le...
Third-Quarter Brand Performance Update: Summer Helps Industry Gain From Q2 Shutdown Lows
Rod Clough | November 19, 2020
By Rod G. Clough Third-quarter results for public company brands showed marked improvement from the lows of the second quarter, which included widespread lockdowns, strict gathering restrictions, and extreme curtailing of corporate travel. Moreover, during this early-in-the-crisis period, the public at large was generally more willing to reduce or eliminate any travel plans and stay at home. As the summer took hold, COVID-fatigue began to sink in, and more and more travelers emerged from their homes to book vacation travel. More time could be spent outdoors, and restaurants and other leisure-related venues reopened with adjustments for COV...
Caesars Entertainment and VICI Properties Complete Sale of Bally’s Atlantic City
Caesars Entertainment | November 19, 2020
NEW YORK - Caesars Entertainment, Inc. (NASDAQ: CZR) (“Caesars Entertainment” or “Caesars”) and VICI Properties Inc. (NYSE:VICI) (“VICI Properties” or “VICI”) today announced they have completed the previously disclosed transaction to sell Bally’s Atlantic City to Bally’s Corporation (NYSE: BALY), previously known as Twin River Worldwide Holdings Inc., for $25.0 million. The proceeds of the transaction were split 75% to VICI and 25% to Caesars, while the annual base rent payments under the Regional Master Lease between Caesars and VICI remain unchanged. ...
STR: U.S. Hotel Results for Week Ending 14 November
STR | November 19, 2020
HENDERSONVILLE, Tennessee—U.S. weekly hotel occupancy slipped further from previous weeks, according to the latest data from STR through 14 November. 8-14 November 2020 (percentage change from comparable week in 2019): Occupancy: 43.2% (-32.7%) Average daily rate (ADR): US$90.58 (-28.6%) Revenue per available room (RevPAR): US$39.11 (-52.0%) After ranging between 48% and 50% occupancy from mid-July into the later portion of October, the last three weeks have produced levels of 44.4%, 44.1% and 43.2%. Aggregate data for the Top 25 Markets showed lower occupancy (39.7%) but higher ADR (US$96.31) than all other markets....
