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Doug Kennedy | October 4th, 2024
Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience
Travel Outlook, The Premier Hotel Call Center™ | October 2nd, 2024
Radisson Partners With Falaknaz Group for Radisson Blu Serviced Apartments, Islamabad in Pakistan
Radisson Hotel Group | August 26, 2020
Brussels / London - August 26, 2020 - Radisson Hotel Group is delighted to announce the signing of the Radisson Blu Serviced Apartments, Islamabad in Pakistan, the first internationally branded serviced apartments in the country. This marks the group’s second hotel in Pakistan, accelerating its ambition to have 10 hotels and 2,000 rooms in operation and under development across the country by 2025. Scheduled to open by Q2 2023, this addition brings the group’s South Asia portfolio to over 160 hotels in operation and under development. Islamabad, the capital of Pakistan, is located on Potohar Plateau in the northwest of the country and i...
COVID-19 Impact on U.S. Waterparks and Waterpark Resorts in 2020
David J. Sangree | August 26, 2020
By David Sangree, Nuresh Maredia The current COVID-19 crisis continues to have a significant negative effect on the waterpark industry. Waterparks play a major role in providing entertainment, supporting job creation, fostering small business opportunities, and contributing to robust economic growth. Due to COVID-19, many outdoor waterparks delayed their season openings while others have decided, or were mandated, not to open at all in 2020. Many resorts with waterparks and standalone indoor waterparks were forced to close for several months, and some have yet to reopen. With the largest database of waterparks and waterpark resorts ac...
OTO Development Opens Hyatt Place National Harbor
OTO Development | August 26, 2020
SPARTANBURG, SC – August 26, 2020 – OTO Development, part of The Johnson Group, is pleased to announce the opening of its newest hotel, Hyatt Place National Harbor. Located within the 350-acre shopping, dining and entertainment destination of National Harbor, Maryland, this 7-story, 156 room all-suite hotel has picturesque views of a lively waterfront, on-site dining, fitness center and 1,900 square feet of flexible meeting and event space. The onsite restaurant, Bar Harbor, offers a casual dining experience featuring artisan pizzas and exceptional tacos paired with local microbrews. With spectacular views of the Potomac River, the spa...
Viceroy Los Cabos Appoints Marta Hagan as Director of Sales and Marketing
Viceroy Los Cabos | August 26, 2020
LOS ANGELES, Calif. (August 25, 2020) – Viceroy Los Cabos is pleased to announce the appointment of Marta Hagan as Director of Sales and Marketing and Lorrianne Mesina as Director of Leisure Sales for San José Del Cabo’s premier oceanfront resort. With over a decade of exceptional leadership and management experience, Hagan will leverage her extensive knowledge to lead all sales, marketing, and revenue efforts for the award-winning resort, including creating and overseeing sales initiatives and infiltrating key markets. Mesina will also apply her two decades of sales experience to tap into critical leisure market segments to propel Vicer...
Right Location? That Depends…
PolyU’s School of Hotel and Tourism Management | August 26, 2020
The factors that determine the importance of hotel location differ according to regions in a city, show Dr Hengyun Li, Dr Mimi Li of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and their co-researcher in a study published recently. Drawing on a Hong Kong case study, the researchers show that factors normally considered universally important when determining a location, such as traffic and transport, may not be as significant in some tourist destinations as in others. Their findings have obvious implications for hotel brands and their investors, among other players in the hospitality and tourism in...
What Hotels Will Look Like in a Post-COVID World
HotStats | August 25, 2020
For hoteliers and hotel investors, COVID-19 has rushed through the industry like a flood. Without a doubt, it will leave hotels forever transformed in its wake. As the virus subsides, it will reveal a transformed landscape, and hotels will need to adjust to move operations to higher ground. Want a peek into what this post-COVID-19 world will look like for hotels? In this article, we gaze into the future, examine which marks will stay with the hotel industry and lay out what hotels will look like in a post-COVID-19 world. The New Shape of Hotels Post-COVID-19 It may be impossible to predict the future, but there are solid indicators th...
Labor Day Weekend Will Be Longer, Last-Minute and Quieter This Year
Travelocity | August 25, 2020
DALLAS, Aug. 25, 2020 - After a summer travel season that saw travelers largely reserving trips last minute, close to home and with safety top of mind, Labor Day weekend – the last hurrah of summer – is looking like it, too, will feel a bit different this year. As Travelocity® reveals its travel predictions ahead of the end-of-summer holiday, demand, search and survey data shows this Labor Day will be longer, socially distant and all-important with many families venturing out for possibly the first time all summer. A Travelocity survey in May1 revealed that most families were postponing or planning their first leisure trip during C...
The Joseph, A Luxury Collection Hotel, Nashville Opens in the Heart of SoBro
The Joseph, a Luxury Collection Hotel, Nashville | August 25, 2020
NASHVILLE, TN; August 25, 2020 – The Joseph, a Luxury Collection Hotel, Nashville (401 Korean Veterans Boulevard) opens today in the heart of downtown's SoBro district, steps from Music City Center and the Nashville Symphony. Celebrating Nashville at its most refined, the 21-story hotel unites cultural and artistic diversity, history, design and Southern hospitality in a newly constructed building, adding to the city’s iconic skyline while revealing a sophisticated guest experience. The Joseph brand was conceptualized by The Pizzuti Companies – a leader in developing, marketing and managing real estate for nearly 50 years. It is name...
Service Properties Trust to Transfer 103 Hotels to Sonesta From IHG
Service Properties Trust | August 25, 2020
NEWTON, Mass. - Service Properties Trust (Nasdaq: SVC), or SVC, today announced that it will transfer the branding and management of 103 hotels to Sonesta International Hotels Corporation, or Sonesta, from InterContinental Hotels Group plc (NYSE: IHG), or IHG. As previously announced, SVC sent notices of termination to IHG for failure to pay SVC’s minimum returns and rents due for July and August 2020 totaling $26.4 million, plus accrued interest, and IHG had until August 24, 2020 to avoid termination by making payment to SVC. SVC did not receive any payment from IHG by August 24, 2020, nor does SVC expect to receive any payments from IHG ...
The Profession of Hotel Sales Is at a Fork in the Road: Which Path Will You Follow?
Doug Kennedy | August 25, 2020
By Doug Kennedy Certainly, the COVID-19 pandemic has impacted virtually every type of industry to one degree or another, and in different ways. While some industries such as the tech sector flourish, others such as retail, restaurant, hotel, and tourism languish. Yet one thing the pandemic economy has done for virtually all industries is to accelerate the pace of changes long underway. There are so many examples. Telemedicine has been around for a decade now, yet only now are patients and providers embracing it on a large scale. Distance learning became the latest thing in education over two decades ago, yet only now is it being deployed o...
Radisson Hotel Group Signs Radisson Hotel Miami Beach
Radisson Hotel Group | August 25, 2020
Minneapolis - August 25, 2020 - Radisson Hotel Group today announced the signing of Radisson Hotel Miami Beach. The hotel will offer 216 guest rooms and suites. With its exceptional oceanfront location, guests will have endless opportunities to relax in the outdoor pool or walk around the beautiful butterfly garden. Those looking for more entertainment can visit the sundeck, which will host special events and poolside barbeques. Prior to opening its doors in Q4 of this year, the property is undergoing a multimillion dollar renovation to further enhance the guest experience with state-of-the-art amenities and services. “This hotel is a phe...
Boutique Resort, Belvedere Hotel Mykonos Turns to IDeaS to Manage, Control and Maximise Data
IDeaS | August 25, 2020
Popular Greek hotel leverages IDeaS’ revenue technology and Advisory Services to enhance its revenue strategies LONDON—Aug. 25, 2020—One of the “Leading Hotels of the World,” the Belvedere Hotel Mykonos has selected IDeaS G3 Revenue Management System (RMS) to manage, control and maximize data. It also selected Revenue Architect, a revenue performance analysis service conducted by the IDeaS Advisory Services team. By leveraging this service, the hotel will be able to better understand the right revenue opportunities to pursue and how to capitalize on them. With more than 15 different room types including luxury villas, rooms an...
SpringHill Suites by Marriott Set to Open in Lakeway, Texas
SpringHill Suites by Marriott | August 25, 2020
Lakeway, TX – August 25, 2020 – The SpringHill Suites by Marriott in Lakeway, Texas is scheduled to open this Friday, August 28th. The 88-suite hotel, located at 322 Medical Parkway, will operate as a Marriott franchise, owned by Lakeway Joint Venture LLC and managed by Esperanto Developments of El Paso, Texas. General Manager, Lucas Alonso, spearheads the management at the property. Situated on the campus of the Baylor Scott & White Medical Center, the SpringHill Suites Austin West/Lakeway offers guests convenient access to Lake Travis, the Hill Country Galleria, The Oasis on Lake Travis and Pace Bend State Park. Ideal for busi...
Pendry San Diego Appoints Victorio Gonzalez as General Manager
Pendry San Diego | August 25, 2020
SAN DIEGO, CALIF. (August 25, 2020) – Pendry Hotels & Resorts is proud to announce the appointment of Victorio Gonzalez as general manager of Pendry San Diego. In this role, Gonzalez will be responsible for overseeing all daily operations of the hotel located in the city’s renowned Gaslamp Quarter, featuring 317 guest rooms, including 36 suites, a signature Spa Pendry, and a collection of six unique restaurants and bars, highlighting some of the city’s most talented chefs and concepts. “Victorio has thirty years of experience in luxury hospitality, more than half of those being at Montage,” said Alan J. Fuerstma...
The Lake House on Canandaigua Opens in New York Following First Phase of Development
The Lake House on Canandaigua | August 25, 2020
Canandaigua, NY (August 14, 2020) – The Lake House on Canandaigua, a new Finger Lakes hotel created by the Sands Family, has officially opened its doors to guests following its first phase of development. The hotel, designed by New York-based firm Studio Tack in collaboration with family-owned design house The Brooklyn Home Company, presents a residentially inspired and design-forward hospitality experience, creating a new destination for travelers seeking an active wellness retreat in Western New York. The property currently offers room availability to guests in its Main House with dining accommodations at the reimagined Sand Bar. Add...
ALICE Releases Free Hotel Preventative Maintenance Checklist
ALICE | August 25, 2020
New York, NY - ALICE, the hospitality industry’s leading hotel management and operations platform, has just published a free hotel preventative maintenance checklist for hoteliers. With more than 15 checklists in the downloadable document, hoteliers can easily print and start using them today. The comprehensive document, the second in a series of hotel checklists, includes preventative maintenance checklists for daily walk-throughs, guest rooms, public areas, and large pieces of equipment (elevators, HVAC systems, fitness equipment, etc.). As hotels resume operations after periods of low occupancy or temporary closures, saving on capital...
SIXTY Hotels Is ‘Always Open’ and Keeping Workers Safe via Technology and More
React Mobile | August 25, 2020
Episode 4 of the React Mobile ‘Employee Safety Culture’ Webcast Series looks at how this luxury brand revamped its operations to focus on safety and protect its people Seattle, August 25, 2020 — Deciding to close or remain open during a pandemic can be one of the most difficult decisions a hotel company will ever have to make, especially when multiple assets are involved. SIXTY Hotels, a luxury boutique brand with properties in New York City and Beverly Hills, is “Always Open” thanks to a medical team that put strict policies in place to help each property better protect its people. In Episode 4 of the React Mobile “New World...
Knowland Announces Prospector, A Solution to Help Select Service and Boutique Hotels Source Group Business
Knowland | August 25, 2020
Exclusive, free 90-day access designed to support proactive, personalized selling during COVID-19 ARLINGTON, Va. — Aug. 25, 2020—Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues, announced today the launch of Knowland Prospector®, a prospecting solution designed for select service and boutique hotels to increase occupancy and meeting room revenue in today’s highly-constrained market. Knowland Prospector provides a fast, simple way for time-constricted executives to search, find and convert group business that is critical to their return to ...
More Than 30,000 Event and Hospitality Professionals Have Been Trained or Cvent Certified Across More Than 70,000 Educational Courses Since March 2020
Cvent | August 24, 2020
TYSONS, Va, August 24, 2020 -- Cvent, a market-leading meetings, events, and hospitality technology provider, today announced that it has trained and certified more than 30,000 marketers, event planners, and hospitality professionals through its robust training and certification program that has been free to anyone since March 2020. The comprehensive training program provides industry professionals with the critical knowledge, skills, and insights they need to adapt to the changing environment, enhance their resume, and prepare their organizations for future success. The company has extended its offer of free Cvent Certifications and free t...
Navy Pier Closure: A Cause for Concern?
Joseph Hansel | August 24, 2020
By Joseph Hansel On August 18th, Navy Pier Inc. (“NPI”) announced a temporary closure beginning September 8th—immediately following Labor Day weekend. Operations are intended to resume sometime in spring 2021. Suspending operations at Navy Pier not only stops visitation, but also the operation of the 70 businesses operating on the pier. Given Navy Pier’s cultural significance to the City of Chicago, such a closure is bound to draw questions about the future of all tourism amenities in the Windy City. HVS seeks to provide a quantified explanation of the effect of such a closure and what this may mean for tourist attractions in the n...
Why Professional Asset Management Adds Value to Hotel Investors?
Ajay Mehtani | August 24, 2020
By Ajay Mehtani & Dipti Mohan The role of a professional Asset Manager has traditionally been underplayed in India, even though the expertise brought in by a quality Asset Manager can yield great results for Investors. This is already a proven fact in several mature markets where Hotel Investors extensively use their services. The role of the Asset Manager has become even more crucial in the current times of uncharted waters. How do professional Asset Managers add value to Hotel Investors? Asset Managers work with owners to maximize the asset value and potential by optimizing operational efficiencies to deliver better ROI. ...
Cycas Appoints Executive Team Members Across Europe
Cycas Hospitality | August 24, 2020
Cycas Hospitality has appointed five operational and commercial hospitality experts to help supports its European expansion plans. Operational recruits Michael Mason-Shaw joined Cycas in June as General Manager for the operator’s newest London property; Hyatt Place London City / East (opening March 2021). With over 20 years’ experience opening and managing properties across the UK for Hilton, Marriott, Accor and Wyndham, Michael brings an in-depth knowledge of the London hotel market. Following Cycas’s first UK partnership with Accor, in May Jonathan Bowen became General Manager of the Ibis Bridgwater (opening January 2021). Jo...
The Annapolis Waterfront Hotel Reemerges From Multi-million Dollar Renovation and Brand Refresh
HHM | August 24, 2020
Annapolis, MD – August 24, 2020 – The Annapolis Waterfront Hotel, a member of Marriott International’s Autograph Collection, is stepping out with a reimagined guest experience inside and out following a comprehensive, multi-million dollar renovation. From the exterior to the 150 guest rooms to the extensive meetings and event spaces, paired with an overall brand refresh, the timeless charm of seaside hospitality both the hotel and destination are known for, shine brighter than ever. “The Annapolis Waterfront Hotel has always been an unmatched experience here in Annapolis,” said General Manager Matt Nelson. “The brand refres...
Hotel Indigo Detroit Opens Doors Following $10 Million Transformation
Pyramid Hotel Group | August 24, 2020
DETROIT — The doors are now open at Hotel Indigo Detroit following a $10 million, two-year transformation to infuse the spirit of Motown and the Motor City into every step of the guest experience, from the first step into the upbeat lobby to a new-concept restaurant and the lyrical, harmonious guestrooms. Located at 1020 Washington Street in the heart of downtown Detroit, Hotel Indigo is perfectly situated for business and leisure travelers, just minutes from Detroit’s main attractions. The newly refreshed property includes 241 renovated guest rooms and over 1,700 square feet of meeting space featuring locally inspired decor paying tri...
