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Residence Inn by Marriott Hotel to Open in Mt. Juliet, Tennessee
Residence Inn by Marriott | July 28, 2020
Mt. Juliet, TN – July 28, 2020 – The 124-suite Residence Inn by Marriott in Mt. Juliet, Tennessee is set to open this week with its upscale, stylish décor that offers flexibility, while creating a unique environment. Located at 5004 Crossings Circle, the all-suite Residence Inn Nashville Mt. Juliet will operate as a Marriott franchise, owned and managed by Pinnacle Hospitality Partners, LLC of Nashville, Tennessee. Located 10 miles from Nashville International Airport and 20 minutes from downtown Nashville, the Residence Inn Nashville Mt. Juliet offers its guests convenient access to the Providence Mall, the Opryland Convention Center...
Les Hotels Baverez Selects IDeaS Revenue Solutions to Boost Competitiveness in Paris
IDeaS | July 28, 2020
Five-star hotel group to use the market’s most sophisticated RMS solution to increase efficiency and profitability LONDON—July 28, 2020—One of Paris’s leading luxury hotel groups, Les Hotels Baverez, has selected IDeaS G3 Revenue Management System (RMS) to improve its forecasting capabilities and boost its competitiveness in Paris. With three five-star hotels in the French capital, Les Hotels Baverez will implement the market’s leading RMS technology to ensure revenue is maximised in all its 233 rooms. Working in an increasingly competitive market – Rising competition within the luxury segment of the Paris market highli...
The Glenmark, Glendale Appoints Executive Team for Hotel Opening
The Glenmark, Glendale, A Tribute Portfolio Hotel | July 28, 2020
Glendale, California (July 28, 2020) – Michael Tchakmakjian, Owner of The Glenmark, Glendale, A Tribute Portfolio Hotel, is pleased to announce Kevin Briggs as General Manager and Tony Trujillo as Executive Chef of Glendale’s newest boutique lifestyle hotel managed by Azul Hospitality Group. Briggs is responsible for all aspects of The Glenmark’s operations, while Trujillo oversees the dining concepts for the hotel’s signature restaurant, rooftop lounge and meeting spaces. Both play vital roles in the overall success of the hotel as well as heightening experiences for guests and locals alike. Briggs joins The Glenmark with a strong...
Integrated Capital Completes Multi-Million Dollar Renovation of DoubleTree by Hilton Hotel Pittsburgh – Meadow Lands
Integrated Capital, LLC | July 28, 2020
WASHINGTON, Pa., (July 28, 2020)—Integrated Capital, a Los Angeles-based, private real estate advisory and investment firm, today announced the completion of a multi-million dollar renovation of the 140-room DoubleTree by Hilton Hotel Pittsburgh – Meadow Lands. The hotel is operated by Hospitality Ventures Management Group (HVMG), a private hotel investment, ownership and management company, on behalf of Integrated Capital. “Though construction materials are much harder to come by during the pandemic, we were able to complete this hotel refresh on-time and on-budget,” said Kenneth Fearn, managing partner, Integrated Capital. ...
The Watergate Hotel Appoints Jon Chocklett as Senior Vice President of Sales and Business Development
The Watergate Hotel | July 28, 2020
Washington, D.C. (July 28, 2020) – Rakel and Jacques Cohen, owners of The Watergate Hotel, are pleased to announce the appointment of Jon Chocklett, to the position of Senior Vice President of Sales and Business Development. Chocklett will be responsible for oversight of the sales and business development for the hotel and future projects, as well as maintenance of all client relations. This role will be vital in the overall success of the hotel as the management team gets ready to once again welcome guests back following closure due to concerns about Covid-19. Chocklett re-joins The Watergate where he had previously held the titl...
Travel Community Praises PPP Eligibility Change in Senate Relief Package
The U.S. Travel Association | July 28, 2020
WASHINGTON (July 28, 2020)—U.S. Travel Association President and CEO Roger Dow issued the following statement on Senate introduction of the next phase of coronavirus relief, which includes a measure to extend Paycheck Protection Program (PPP) eligibility to non-profit or quasi-governmental tourism marketing organizations: "The Senate bill wisely expands coronavirus relief to destination marketing organizations (DMOs), which are economic development agencies that perform vital work to drive visitors to local and regional businesses, large and small. "This is a welcome update to previous aid packages, and will increase the chances of a ...
For the Fourth Consecutive Quarter, Los Angeles Leads the U.S. Hotel Construction Pipeline at the Close of Q2’ 20*
Lodging Econometrics | July 28, 2020
July 28, 2020 – PORTSMOUTH, NH - In the recent report released by Lodging Econometrics (LE), at the close of the second quarter of 2020, the top five U.S. markets with the largest total hotel construction pipelines are Los Angeles, leading for the fourth consecutive quarter, with 163 projects/27,415 rooms; followed by Dallas with 158 projects/19,314 rooms; New York City with 151 projects/26,302 rooms; Atlanta with 135 projects/18,634 rooms; and Houston with 122 projects/12,486 rooms. Despite these top five markets being located in states that have been heavily impacted by COVID-19, combined, they still account for 15% of the rooms in the ...
Lighthouse Cove Resort Adopts Latest in Guest Wi-Fi Connectivity by Partnering With Hotel Internet Services
Hotel Internet Services, Inc | July 28, 2020
Florida beachfront property ensures ability to meet highest guest internet service expectations by leveraging HIS industry-leading expertise and technology. POMPANO BEACH, Fla. — July 28, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its implementing of a state-of-the-art Wi-Fi network upgrade at the Lighthouse Cove Resort. An oceanfront timeshare property located in Pompano Beach, Florida, Lighthouse Cove Resort provides its guests with all of the amenities that make for the ultimate beach vacation, including scenic views, an outdoor swimm...
Bartech NeoTray Provides Safe and Convenient Point-of-Sale for Generating Post-COVID Guestroom Revenue
Bartech | July 28, 2020
Fully customizable, automatic in-room "dry minibar" tray allows hotels to ensure guest safety and convenience, while maximizing in-room revenue LAS VEGAS — JULY 28, 2020 — Bartech, the leader in automatic minibar solutions for the global hospitality industry, is fulfilling a growing need in the post-COVID 19 hotel environment through its proprietary NeoTray solution, which allows non-refrigerated items to be securely offered to hotel guests through an automated point-of-sale within the safety of the guestroom. As hotels worldwide seek out ways to continue to provide for guests’ needs in the new socially distanced travel experience, B...
React Mobile Talks With Miami Beach GM About ‘Employee Safety in the Epicenter of COVID-19’
React Mobile | July 28, 2020
In Episode 3 of its ‘Employee Safety Culture’ Webcast Series, Robb Monkman and The Gale South Beach General Manager Kevin Waldstein discuss what the hotel is doing while closed to ensure the safest possible environment for employees when they return Seattle, July 28, 2020 — Hoteliers in Miami Beach are riding a roller coaster of uncertainty thanks to recent spikes in COVID-19. A planned June reopening was pushed back to July 31, but now that the city is being called the “Epicenter of the Epicenter,” reopening is delayed even further, this time to October 1. How is all this indecision impacting employee morale? Robb Monkman, CEO...
From Cleanliness to Communication, Digitalization Is Elevating Service Standards for a Better Hotel Experience
Andrada Paraschiv | July 28, 2020
Post pandemic, guests will find their stay experiences to be better, safer, and more streamlined thanks to integrated technologies that connect people to work and co-workers to each other By Andrada Paraschiv According to findings from the J.D. Power 2020 North America Hotel Guest Satisfaction Index (NAGSI) StudySMreleased last week, meeting guest expectations for cleanliness and proactively communicating with guests prior to arrival continue to be critical drivers of guest satisfaction. But before we can expect to have happy guests, we need to have happy employees who are willing to go back to work … learn all new operating procedure...
Travel CEOs Urge Federal Action on COVID-19 Testing
The U.S. Travel Association | July 27, 2020
WASHINGTON (July 27, 2020)—Fourteen CEOs of America’s most recognizable travel-related companies sent a letter to the president and congressional leaders Monday stating that more and better COVID-19 testing is an indispensable component of pursuing an economic recovery, and urging a stepped-up federal role in making effective testing more widely available. The letter stresses that a sustained recovery will depend on a comprehensive set of measures to provide relief, protection and stimulus for U.S. employers, but says that testing should be incorporated in the next legislative package—specifically the TEST Act that has been introduce...
Welcome Back Guests With Certainty
Vizergy® Digital Marketing | July 27, 2020
By Kristen Sullivan With travel resuming after the unprecedented COVID-19 pandemic, travelers are looking for newly implemented safety procedures when determining which hotels to patron. More companies are taking the approach of digitalizing certain aspects of their business to create a contact-less experience that guests will appreciate. Having an interactive, user-friendly website serves as the foundation of your online presence. However, there is more you can do relatively quickly to assure guests you have safety and positive experiences in mind. Here are 6 ideas to start: 1. Contactless Check-in/Check-out Providing an online check...
STR: Canada Q2 2020 Hotel Performance
STR | July 27, 2020
HENDERSONVILLE, Tennessee—Due to the impact of the COVID-19 pandemic, the Canadian hotel industry reported all-time lows in the three key performance metrics during Q2 2020, according to data from STR. Compared with Q2 2019: Occupancy: -71.4% to 19.4% Average daily rate (ADR): -36.4% to CAD106.66 Revenue per available room (RevPAR): -81.8% to CAD20.72 The absolute occupancy and RevPAR levels were the lowest for any quarter in STR’s Canada database. In absolute values, April was Canada’s lowest month of the quarter for each of the three metrics: occupancy (14.0%), ADR (CAD100.94) and RevPAR (CAD14.13). The country saw...
COVID-19 Causes Modest Shifts in 2020-21 School Break Calendars
STR | July 27, 2020
HENDERSONVILLE, Tennessee—While questions remain regarding the return of in-person learning in schools throughout the U.S., STR’s annual School Break Report shows only modest shifts in academic calendars for the upcoming year. The report summarizes vacation break dates in 2020-21 for a robust sample of U.S. public K-12 school districts, colleges and universities. As a result of COVID-19 shifts in previously approved calendars, STR implemented extra measures to ensure the accuracy of 2020-21 calendar data with additional information included regarding e-learning (remote) scheduling and other specialized data points. “Aside from the...
Kyle Bass to Acquire 50% of the Assets of Fiamma Partners
Kyle Bass | July 27, 2020
DALLAS - Kyle Bass, Founder and Chief Investment Officer of Hayman Capital Management, has acquired a 50% equity stake in four real estate development and management companies owned by Frank Zaccanelli. Bass’ company, Mossad Bass, LLC, acquired 50% of Fiamma Partners, Fiamma Management, and Fiamma Statler, which have ownership interests in The Statler Hotel in Downtown Dallas. Bass also acquired 50% of the Zaccanelli-held company FZ WLRW, which owns part of the Entrada development in Westlake, Texas and the Riverwalk at Central Park development in Flower Mound, Texas. The deal will enhance the go-forward strategy of Zaccanelli’s...
Global Hotel Profit Performance Sticks to Script
HotStats | July 27, 2020
In 1973, English rock band Led Zeppelin was filmed over three days of concerts at Madison Square Garden in New York. The footage was released three years later under the title: “The Song Remains the Same.” The film was promoted as the first time the world had a front row seat to the legendary band. Unfortunately, as the hotel industry continues to labor through COVID-19 and its impact, the emerging trend mirrors the Zeppelin title: “The Story Remains the Same.” A front row seat to a fright show. As the second quarter of 2020 closed, global regions continued to struggle with the effects of the coronavirus, with some areas jum...
From Lockdown Staycation to Sustainable Tourism: Accelerating Change
July 27, 2020
During the current public health crisis, we have grown perhaps a little too familiar with our own four walls. COVID-19 and the widespread lockdown has forced upon us a period of reflection, removing the possibility of travel altogether in the interim. What with closed borders, cancelled flights and several ports having suspended their operations, we are increasingly looking for ways to get that holiday feeling from the comfort (or discomfort, as the case may be) of our homes. When we consider the prospect of resuming travel, some of us may be all the more eager thanks to pent-up demand, while others may be tentative about braving the big w...
HFTP Introduces CYBER HITEC 2020, A Virtual Platform for the World’s Largest Hospitality Technology Event
HFTP | July 27, 2020
The interactive online event will present a comprehensive education, exhibits and networking program; starting with three live days and continuing on-demand access to the event’s resources for one month. Hospitality Financial and Technology Professionals (HFTP®) has unveiled the details for its virtual CYBER HITEC. The 47-year Hospitality Industry Technology Exposition and Conference (HITEC®) recently pivoted from an in-person to a virtual program, but still retains the full-breadth of features and expertise HITEC is known for. Stepping into the virtual event, a participant will encounter education planned and presented by industry in...
Africa Traveler & Hotel Guest Sentiment Survey
Tim Smith | July 27, 2020
By Tim Smith COVID-19 has, and continues to, dramatically impact every aspect of our lives. At the time of writing globally there have been approximately 13.5M cases and 580,000 deaths. Almost every country has had restrictions placed on their daily lives. However, perhaps the most challenging aspect of the pandemic is the uncertainty. No-one knows how long it will go on for or when we will be able to start a meaningful recovery. The tourism and hospitality industry has been hit the hardest, airlines not flying, hotels not open, conferences postponed and no customers for restaurants and bars. It doesn’t matter the size or stre...
New 126-Key Cambria Hotel Greenville Opens in South Carolina
Cambria Hotels | July 27, 2020
ROCKVILLE, Md., July 27, 2020 - Cambria Hotels, an upscale brand franchised by Choice Hotels International, Inc. (NYSE: CHH), continues its rapid growth across the country with the opening of the Cambria Hotel Greenville. The four-story, 126-room hotel, which is the brand's fifth property in the Palmetto State, is ready to welcome guests who are getting back on the road. The Cambria Hotel Greenville is located at 135 Carolina Point Pkwy., a short drive from the corporate headquarters of Michelin North America and a corporate campus for TD Bank. Guests can enjoy downtown Greenville's many restaurants and shops along the city's Main Street,...
Hospitality Financial Leadership: Chapter 9 – The Offer
David Lund | July 27, 2020
By David Lund The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change in order to survive and the book takes him and you through the lessons needed to be a great hospitality financial leader. I’m writing ahead each month so I’m not sure how the book will end. I hope you enjoy it and if you missed any earlier chapters you can find them on my website blog tab. My drive to the hotel today feel...
Christophe Thomas Appointed General Manager of Le Royal Monceau – Raffles Paris
Le Royal Monceau - Raffles Paris | July 27, 2020
(PARIS, France) – Le Royal Monceau - Raffles Paris is pleased to introduce its new General Manager, Christophe Thomas. Two weeks following Thomas’s arrival, the Parisian Palace, much like the rest of the entire country, put its activities on pause. On June 12, the hotel reopened the doors and Thomas officially unveiled its Secret Garden terrace. Prior to his return to France, Thomas cultivated an extensive international career spanning from Europe to South America and throughout the Caribbean before settling in the United States for the past 20 years. This global journey began at the Strasbourg Hospitality School, where upon earn...
Six Senses Rome to Open at Piazza di San Marcello
Six Senses Hotels Resorts Spas | July 27, 2020
BANGKOK – July 27, 2020 – The Six Senses urban collection heads to Rome, a treasure trove of artistic, cultural and architectural wonders. Following the brand’s entry into Singapore, New York and London, Six Senses Rome, which is set to open in late 2021, will live by all of its values with a particular emphasis on wellness, delicious food, community and sustainable design. The palazzo building lies in the center of ancient Rome, just blocks away from the Fontana di Trevi and Pantheon. The prominent luxury shopping streets of Via Condotti, Frattina and Borgognona are within walking distance. With Via del Corso converted to a semi-ped...
