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BLLA Collective: The Boutique Industry’s First Social Network
the Boutique & Lifestyle Leaders Association (BLLA) | June 24, 2020
LOS ANGELES (JUNE 23, 2020) -- Boutique Lifestyle Leaders Association (BLLA) unveils the BLLA Collective, the first social media platform for boutique hotels and businesses. BLLA Collective houses exclusive forums, messaging features, blog posts, activity feeds, and more for BLLA members with a BLLA Collective login. Users of the platform can post updates, such as articles and resources, and communicate with other boutique hoteliers and professionals as the industry adjusts to the post-pandemic landscape. “Just as boutique constantly innovates the hospitalit...
Reiimagine, Inc. Announces the Global Launch of Comprehensive Sales Support Services to Luxury Independent Boutique Hotels and Resorts in the New Norm
Reiimagine | June 24, 2020
Reiimagine provides a valuable extension of the hotel's in-house sales team and acts as a connector to key clients that may be hard to reach. SAN DIEGO, CA, June 24, 2020—Reiimagine, Inc. – today announced the launch of a new range of sales and marketing support services designed specifically for luxury independent boutique hotels and resorts around the world. This is a first of its kind, affordable one-stop-shop solution to assist boutique hotels that are looking for additional client’s outreach in the US and international markets. Reiimagine provides a valuable extension of the hotel’s in-house sales team and acts as a connect...
CLEANtracker Technology Gives Hotel Guests Confidence With Certainty of Cleanliness via Dynamic Visual Proof in the Palm of Their Hands
Creating Revolutions | June 24, 2020
Fear instinctually diminishes trust. For hotels striving to implement hygiene initiatives to protect guests, that fear, unfortunately, requires an additional step in proof of their promises. Miami Beach, FLORIDA (June 24, 2020) – A psychological point demonstrated in most horror films, is that fear exacerbates distrust in others. Although the hotel industry is striving to implement stringent hygiene initiatives to protect guests, it is the diminished trust caused by fear of an invisible virus that is the final challenge hotels face in cementing guest confidence. Guests want certainty that their room is being precisely cleaned and sanitiz...
INTELITY and JTB Corp Join Forces to Elevate Guest Experiences in the Hawaiian Islands and Asia Pacific
INTELITY | June 24, 2020
New partnership between travel innovators to deliver tailored experiences and contactless service for hotel guests Los Angeles, CA (June 24, 2020) - INTELITY®, the provider of the travel industry’s most comprehensive guest engagement and staff management platform, announced today a new partnership with JTB Corp, Japan’s leading hospitality and travel service, to create VIP travel experiences for guests globally. The initiative will deliver robust digital capabilities and custom content in Japanese to guests through the INTELITY platform, giving JTB’s travelers personalized experiences crafted for their specific needs. “Right no...
2020 AAHOA Convention Goes Virtual
AAHOA | June 23, 2020
Parts of Convention will be held in an exclusive online virtual event New Florida Department of Health guidelines recommend against large gatherings ATLANTA, Ga., June 23 – AAHOA, the nation’s largest hotel owners association, announced that its 2020 Convention & Trade Show will not proceed in person due to new health and safety guidelines for combatting COVID-19 issued by the Florida Department of Health (DOH) on Saturday, June 20. The state is experiencing a significant spike in new COVID-19 infections and hospitalizations, and the DOH now recommends limiting recreational gatherings to fewer than fifty people. The AAHOA Convention...
Restrictions on Travel Easing as Europe Leads Cautious Restart of Tourism
The World Tourism Organization | June 23, 2020
Restrictions on travel, introduced in response to the COVID-19 pandemic, are slowly being eased, allowing tourism to restart in a growing number of destinations. The latest research by the World Tourism Organization (UNWTO) shows that 22% of all destinations worldwide (48 destinations) have started to ease restrictions, with Europe leading the way. At the same time, however, 65% of all destinations worldwide (141 destinations) continue to have their borders completely closed to international tourism. As the United Nations specialized agency for tourism, UNWTO has been monitoring responses to the pandemic since the start of the current crisis...
Rosewood Hotels & Resorts to Add Le Guanahani St. Barth to Portfolio
Rosewood Hotels & Resorts | June 23, 2020
HONG KONG, June 23, 2020 - Rosewood Hotels & Resorts® has been appointed to manage St. Barth's renowned retreat, Le Guanahani, which is set to reopen in Spring 2021 following an extensive restoration of the fabled property. Closed since 2017 due to the effects of Hurricanes Irma and Maria, the property will reopen as Rosewood Le Guanahani St. Barth with a property-wide rebuild and refurbishment that preserves the unique spirit of the resort and perfectly embodies Rosewood's A Sense of Place® philosophy, wherein the local sensibilities of the destination inspire the resort's many offerings. Rosewood Le Guanahani St. Barth will mark ...
Skip Harless Appointed General Manager of The Skirvin Hilton Hotel
The Skirvin Hilton Hotel | June 23, 2020
OKLAHOMA CITY - Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced the AAA-Four Diamond rated Skirvin Hilton Hotel will reopen on June 22, 2020. In addition, the company announced that Skip Harless has been promoted to general manager of the hotel. “We are thrilled to welcome our guests back to the magnificent Skirvin Hilton,” said Michael Evans, president of Marcus Hotels & Resorts. “For generations, Skirvin Hilton has been a timeless jewel in Oklahoma City, providing the highest standards of quality and service to our...
HVS: Emerging Hotel Brands
Brittany Hart | June 23, 2020
By Brittany Hart As COVID-19 was declared a global pandemic by the World Health Organization (WHO) on March 11, the hospitality industry began to experience sharp declines in lodging demand given the cancellation of events and the travel restrictions set by the government, which contributed to the drop in all performance metrics. For example, RevPAR for U.S. hotels was down 65% for the week of May 31 through June 6, compared to the same week in 2019. Nevertheless, franchisees continue to search for brand-growth opportunities. Several new brands, ranging from economy to upscale products across all service levels, are being created to occupy...
Marcus Hotels & Resorts Appoints Carl Dees as General Manager of Hilton Madison Monona Terrace
The Hilton Madison Monona Terrace | June 23, 2020
MADISON, Wis. - Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that the Hilton Madison Monona Terrace in Madison, Wis., will reopen on June 23rd. In addition, the company announced that Carl Dees will assume additional duties as general manager of Hilton Madison Monona Terrace, while continuing his role as vice president of operations at Marcus Hotels & Resorts. “We are delighted to reopen our doors at the Hilton Madison Monona Terrace,” said Michael Evans, president of Marcus Hotels & Resorts. “While we have mi...
Impact of COVID-19 on Hotel Insurance Premiums: Are Refunds Possible?
June 23, 2020
Much has already been written about insurance issues arising from the Covid19 virus. With many hotels closed throughout the world, it’s inevitable that hotel owners/investors are looking to their insurance policies for compensation under the Business Interruption section. But, sadly, for almost all hotels the probability is that their Business Interruption wording will not provide any protection for hotel owners or operators. There may be a few policies out there where the wording will allow a claim but they will be very few, and if cover exists for a particular hotel or group, it may well be under a Business Interruption extension worde...
Hilton and Country Garden Announces New Strategic Cooperation to Develop 1,000 Home2 Suites by Hilton® in China
Hilton | June 23, 2020
FOSHAN, GUANGDONG, China and MCLEAN, Va. - Hilton (NYSE: HLT) today announced the signing of an exclusive management license agreement with Country Garden to introduce and develop the Home2 Suites by Hilton® brand in China. The agreement with Funyard Hotel Investment (Asia) Limited, a subsidiary of Country Garden, further expands the strategic cooperation between Hilton and Country Garden. “As our second largest market globally, China has consistently seen rapid growth and is forecast to become the world’s largest lodging market,” said Alan Watts, president, Asia Pacific, Hilton. “We know from our success with several existin...
Michigan’s Grand Hotel Introduces Michael Cerrie as Executive Chef
Grand Hotel | June 23, 2020
Mackinac Island, Mich. - June 22, 2020 – The historic Grand Hotel on Mackinac Island, operated by Pivot Hotels & Resorts, is pleased to announce the appointment of Michael Cerrie as the property’s new Executive Chef. In his role, Cerrie oversees the operations of Grand Hotel’s on-site restaurants, including the spectacular Main Dining Room, Woods, Jockey Club at the Grand Stand, The Gatehouse, Grand Coffee and Provisions, and Fort Mackinac Tea Room. Cerrie has more than 25 years of culinary experience and has prepared food for dignitaries and celebrities alike. In 2013, Cerrie was inducted as Chef Rôtisseur into the Chaîne des...
Uplifting the Leisure and Hospitality Workforce Through Education
Vivek Sharma | June 23, 2020
By Vivek Sharma Arguably one of the industries in the U.S. that has encountered the deepest impact from the COVID-19 pandemic is the leisure and hospitality sector. In March and April of this year, the industry laid off more than 8 million people, then rebounded and continued to increase in July, adding 592,000 jobs. As more states open again for business and companies ask employees to return, some workers formerly employed in these service industries may reconsider whether to use their valuable skills in another line of work. While it will take time for the economy to completely rebound and attain pre-pandemic business levels, American...
The Anam Cam Ranh Appoints Mandy Tran Thi My Dung as Director of Sales and Marketing
The Anam Cam Ranh | June 23, 2020
CAM RANH, Vietnam (June 23, 2020) – A seasoned hospitality professional with almost two decades of experience working for some of the world’s leading hotel brands has been named five-star Anam’s director of sales and marketing. Vietnamese national Mandy Tran Thi My Dung’s appointment to The Anam, overlooking Long Beach situated on Vietnam’s Cam Ranh peninsula, comes after she worked as the director of sales and marketing during the pre-opening of the nearby Hyatt Regency Nha Trang for one year. Before that she worked for the Sheraton Nha Trang Hotel and Spa for eight years, including as the hotel’s director of sales and m...
Genuine Hospitality Opens New Hyatt Place – Chicago / Wicker Park
Genuine Hospitality | June 23, 2020
SAINT LOUIS, MO, June 23, 2020 – St. Louis-based hotel operator, Genuine Hospitality, LLC has opened a new 99-room Hyatt Place - Chicago / Wicker Park. The Hyatt Place - Chicago / Wicker Park opened June 16, 2020 and is located at 1551 W North Ave, Chicago, IL 60622. On the edge of downtown Chicago, the hotel is less than three miles from the downtown Chicago action and with convenient access from The John F. Kennedy Expressway. The Hyatt Place is nestled in the heart of the vibrant Wicker Park neighborhood, known for its local eclectic culture, quirky shops, trendy music clubs, art galleries, boutique stores, coffee shops, restaurants a...
Ambassador Chicago Names Jenna Haymond as Director of Sales and Marketing
Ambassador Chicago, a Joie de Vivre Hotel | June 23, 2020
CHICAGO (June 23, 2020) — Ambassador Chicago, a Joie de Vivre Hotel, today announces the appointment of Jenna Haymond to director of sales and marketing. Haymond brings over a decade of hotel experience and expertise in boutique hospitality to her new role. “Jenna is an Illinois native and has dedicated her career to fostering a strong hospitality community at properties throughout the state,” says Katharine Degoma, general manager of Ambassador Chicago. “I can’t think of a person better suited to lead one of Chicago’s most iconic hotels. She brings a positive energy and creativity to every aspect of her job.” Prior to ...
Luxury Resort in France, Lily of the Valley, Selects Cendyn
Cendyn | June 23, 2020
With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Tuesday, June 23, 2020, London, UK – Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces that Lily of the Valley has selected Cendyn to power CRM at their luxury resort in the South of France. With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Collecting data from multiple sources to provide an accurate, single source of truth for each guest, e...
Jonas Chorum Announces Launch of Chorum Mobile in Partnership With Fuel
Jonas Chorum | June 23, 2020
Phoenix, Arizona – June 23, 2020 – Jonas Chorum, a suite of streamlined, intuitive and flexible property management solutions, announced the launch of Chorum Mobile in partnership with Fuel, a leading provider of software and marketing solutions for the hospitality industry. Under this partnership, Jonas Chorum will be selling Chorum Mobile, which is powered by Fuel’s mobile app technology featuring contactless check-in and digital key. As part of the partnership, Chorum Mobile will include the following: Mobile check-in and check-out within the mobile application. Digital key to unlock hotel...
Horizon Properties Group Maintains Business Continuity With Aptech’s PVNG During CV19
Horizon Hospitality LLC | June 23, 2020
PITTSBURGH, June 23, 2020 – “I came onboard Horizon Properties Group in late 2015 and started to review cloud-based hotel accounting software systems. This was three years before the CV19 difficulty began. When we deployed Aptech’s PVNG Enterprise Accounting this February we did not plan for a pandemic, but PVNG has been instrumental in our business continuity because now we can oversee financial performance and effectively manage operations remotely,” said Joshua M. Morgan, CHTP, director of technology and infrastructure for Horizon Properties Group, LLC. Horizon Hospitality LLC specializes in hotel ownership, partner relationship...
Hulsing Enterprises, LLC Partners With ProfitSword to Maximize Data Management, Business Intelligence and Strategic Planning Abilities
ProfitSword | June 23, 2020
PRAIRIE VILLAGE, Kan. (June 23, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Hulsing Enterprises, LLC to implement ProfitSage, the industry’s leading performance data management, operational and financial reporting solution. A widely renowned hospitality and medical facility management company that oversees an array of major hotel brand locations across the US, Hulsing Enterprises can now leverage ProfitSage at each of its hotel properties to provide employees with real-time and granular insight into business performance. ProfitSage’s fully customizab...
Seminole Hard Rock Hotel & Casino Hollywood in Florida Selects ASSA ABLOY Global Solutions to Implement Latest in Guest Security and Convenience
ASSA ABLOY Global Solutions | June 23, 2020
Stockholm – June 23, 2020 – ASSA ABLOY Global Solutions has announced the successful implementation of its advanced VingCard Essence and VingCard Signature RFID door locks at the Seminole Hard Rock Hotel & Casino Hollywood, Florida. A world-renowned integrated resort known for its hospitality and musical entertainment, Seminole Hard Rock Hotel & Casino Hollywood selected the stylish VingCard Essence to be implemented at its recently opened Guitar Hotel while ensuring the maximum safety of guests at The Oasis Tower with the installation of VingCard Signature RFID. Constructed to resemble back-to-back guitars, the 638-guestroom G...
Clear Sky’s Beverage Inventory Control Software Implemented at the W Montreal Hotel
Clear Sky Software | June 23, 2020
CHARLOTTE, North Carolina – June 23, 2020 – Clear Sky Software, Inc. announced today that the W Montreal Hotel in Montreal, Canada recently completed the installation of its beverage inventory control software. The W Montreal selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Also installed is Clear Sky’s Interface to the HotShop Procurement System and Micros Simphony POS System....
New Data Shows Impact of COVID-19 on Tourism as UNWTO Calls for Responsible Restart of the Sector
The World Tourism Organization | June 22, 2020
As tourism slowly restarts in an increasing number of countries, the World Tourism Organization (UNWTO) has released new data measuring the impact of COVID-19 on the sector. UNWTO emphasizes the need for responsibility, safety and security as restrictions on travel are lifted. The Organization also reiterates the need for credible commitment to support tourism as a pillar for recovery. After several months of unprecedented disruption, the UNWTO World Tourism Barometer reports that the sector is beginning to restart in some areas, most notably in Northern Hemisphere destinations. At the same time, restrictions on travel remain in place in...
