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How Grab-and-Go Markets Became Profit Centers for Hotels
Cicero's Development Corporation | July 15, 2019
PLAINFIELD, IL, JULY 15, 2019 -- Hotel pantries have long been discounted by owner/operators as oversized vending machines, essentially a guest amenity that they had neither the time nor the expertise to do right. All that changed during the Great Recession when RevPAR plunged and owners sought new cash flows. At the same time, budget-conscious business travelers were spending less money on room service and fancy restaurant dining. Seeing an opportunity, astute hotel owners quickly recognized that a lobby "grab-and-go" market could generate profits while improving guest satisfaction. "Hotel owners today understand that every square foot...
The New InterContinental San Diego Implements InvoTech Uniform System to Significantly Improve Operational Efficiencies
InvoTech Systems | July 15, 2019
The InterContinental Luxury San Diego Hotel implements RFID Technology using InvoTech Uniform System LOS ANGELES, CA – July 15, 2019 -- InvoTech Systems Inc. announced the recent installation of its Uniform System at the new InterContinental San Diego. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at InterContinental San Diego manages the Uniform inventory for 500 employees, and the property joins Inv...
Hospitality Financial Leadership: The Basic Principles
David Lund | July 15, 2019
By David Lund Accounting was a trade that had a global language much like carpentry or plumbing. There were universal rules that applied and these principles were exactly the same in the hotel business. That was good news. Accounting principles are universal. The way in which accounting is done throughout the world is a direct by-product of these principles: “Accounting principles are the rules and guidelines that companies must follow when reporting financial data. The common set of U.S. accounting principles is the Generally Accepted Accounting Principles (GAAP).” These principles are the very foundation that the business worl...
Paramount Hotel Group Opens New Tru by Hilton in Middletown, New York
Paramount Hotel Group | July 15, 2019
Fairfield, New Jersey, July 15, 2019 – Paramount Hotel Group, a full-service third-party hotel management company, announced today the grand opening of the new Tru by Hilton in Middletown, New York. Dunning Hospitality owns the property. The announcement was made by Ethan Kramer, President of Paramount Hotel Group. The 103-room hotel, which officially opened on July 9, is the newest hotel in the Tru by Hilton portfolio. It enjoys a great location near major shopping outlets, Harness Racing Museum & Hall of Fame, Bethel Woods Center for the Performing Arts and Orange County Fairgrounds and Speedway, and it features everything that mak...
YOTEL Boston Appoints Michael Letterman as F&B Director
July 15, 2019
As YOTEL Boston, the affordable luxury hotel brand inspired by first-class air travel, continues to evolve its food and beverage offerings, it has announced that Michael Letterman has joined the team as Food & Beverage Director. With more than 25 years of hospitality experience, Letterman began his career working for iconic Boston restaurateur Anthony Athanas at the General Glover House, Hawthorne, and Hawthorne by the Sea. His former experience also includes leadership positions at Back Bay Restaurant Group, along with his prior role as Director of Operations for Stephanie’s Restaurant Group. Letterman also previously held the role ...
NewcrestImage Names David Perel CIO and Caroline Lerner Perel CDO
July 11, 2019
NewcrestImage has launched an ambitious nationwide expansion program of $2 billion in growth by adding two veteran lodging and finance executives to its C-suite who have a proven record of raising substantial private equity funds and managing high-value, high-performance investment portfolios. Effective July 1, David Perel and Caroline Lerner Perel joined NewcrestImage as Chief Investment Officer (CIO) and Chief Development Officer (CDO) respectively. They both report to Mehul Patel, Chairman and CEO of the company, and they both join the company’s executive team, which will now consist of eight people. Mr. and Ms. Perel come to Newcr...
Yedla Management Company Opens 108-Suite Residence Inn by Marriott in Decatur, Alabama
Residence Inn by Marriott | July 11, 2019
Decatur, AL – July 11, 2019 – The 108-suite Residence Inn by Marriott in Decatur, Alabama is now open with its upscale, stylish décor that offers flexibility, while creating a unique environment. Located at 1213 Courtyard Circle, the all-suite Residence Inn Decatur will operate as a Marriott franchise, owned and managed by Yedla Management Company of Huntsville, Alabama. The Residence Inn Decatur offers its guests convenient access to the Cook Museum of Natural Science, the Princess Theatre and is nearby to numerous corporations including; United Launch Alliance, General Electric and 3M. “We are pleased to introduce Residence Inn...
Radisson Signs With MV Werften for New 98-Room Park Inn by Radisson Wismar, in Northern Germany
Park Inn by Radisson | July 11, 2019
Brussels/Wismar - July 11, 2019 -- Radisson Hotel Group is pleased to announce the signing of the new Park Inn by Radisson Wismar, in Northern Germany, with the property set to open in Q3 2019. The historic city of Wismar boasts one of Germany’s best-preserved medieval town centers, while the old city district from the golden age of the Hanseatic League has been a UNESCO World Heritage Site since 2002. Following the lead of the Radisson Blu and Park Inn by Radisson hotels in Lübeck and the Radisson Blu Hotel, Rostock, this new property in Wismar will be the fourth hotel to be operated by the Radisson Hotel Group on the German Baltic coa...
IHG Signs With Maad International for World’s Largest voco Opening in Saudi Arabia
IHG | July 11, 2019
IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, is continuing to expand its footprint across Saudi Arabia with the signing of voco Makkah in partnership with Maad International, among the Kingdom’s largest hospitality real estate development companies. The property will be the largest voco in the world, when operational in early 2020, and it will cater to the growing number of religious tourists in KSA. The 4,200-room hotel will take IHG’s portfolio in the country to over 19,500 rooms, solidifying IHG’s position as one of the largest hospitality players in Saudi Arabia. voco Makkah will occupy a p...
Choice Hotels and Weintraub Real Estate Break Ground on Cambria Hotel Calabasas – Malibu
Cambria® Hotels | July 11, 2019
ROCKVILLE, Md., July 11, 2019 -- Choice Hotels International, Inc. (NYSE: CHH) and Weintraub Real Estate Group announced the official start of construction on the Cambria Hotel Calabasas – Malibu. Expected to open in early 2021, the three-story, 125-room upscale hotel will further the brand's Golden State presence, which includes the Cambria Hotel LAX and will expand to Anaheim, Sonoma, and Napa by year end, with the Cambria LA Spring Street under development. The Cambria Hotel Calabasas – Malibu is being built at 26300 Rondell Rd. along the 101 Freeway, which connects Los Angeles and San Francisco. Once open, the hotel will offer upsc...
Rachel Blake Named General Manager of Hilton Garden Inn Seattle/ Bellevue Downtown
The Hotel Group | July 11, 2019
BELLEVUE, Wash. — July 11, 2019 — The Hotel Group, a leading national hotel management and investment company, announced today Rachel Blake has been appointed General Manager of the Hilton Garden Inn Seattle/ Bellevue Downtown. “Rachel brings an impressive background, with extensive property experience and a strong foundation in managing Hilton branded hotels. We are excited she has joined the team and look forward to the continued growth of the Hilton Garden Inn Seattle/Bellevue Downtown with Rachel’s leadership,” said Robert Avila, Senior Vice President of The Hotel Group. A 26-year hospitality veteran, Rachel began her care...
Marriott International Enters Agreement With GNV Group to Debut the First W Hotel in Argentina
Marriott International | July 11, 2019
Marriott International, Inc. (NASDAQ: MAR) has signed an agreement with GNV Group to bring its iconic W Hotels Worldwide brand to Argentina for the first time in dynamic Buenos Aires, underscoring growing demand from developers and consumers alike for W Hotels’ bold design, signature Whatever/Whenever® service and innovative programming. The hotel – expected to open in 2024 – and its planned residences will be located within a $100 million, 34-story, mixed-use tower poised to rise in the heart of the captivating Puerto Madero neighborhood, the ideal location for the brand’s passion for what’s new/next. “We are thrilled to be w...
JW Marriott Scottsdale Camelback Inn Resort & Spa Appoints Paige Lund to General Manager
Camelback Inn Resort & Spa | July 11, 2019
Scottsdale, Arizona - (July 11, 2019) . . . Paige Lund has been appointed general manager of the legendary JW Marriott Camelback Inn Resort & Spa. Steve Hart, general manager of JW Marriott Desert Ridge Resort & Spa and area general manager, made the announcement. "It's with great pleasure to congratulate Paige on this milestone appointment," said Hart. "Having served at some of Arizona's finest hotels and luxury resorts, and in her seven year tenure with Marriott, Paige's extensive experience, combined with her passion, vision and operational acumen, made her the perfect choice to lead the team for the company's flagship resort." ...
Accor Plans Two New Raffles in Bali and Singapore
Raffles | July 11, 2019
Singapore, July 11, 2019 – Since acquiring the legendary Raffles brand in 2016, Accor has announced plans to almost double the iconic collection, with recent openings including Raffles Maldives Meradhoo and Raffles Shenzhen, as well as upcoming projects including Raffles Udaipur and Raffles Jaipur. The illustrious brand is pleased to announce the addition of two new landmark projects to the pipeline with Raffles Bali set to open in 2020 and Raffles Sentosa Resort & Spa Singapore planned for 2022. With at least four hotels in the development pipeline, the Group will grow the brand by at least 50% in Asia, while planning further flagsh...
Mountain Shore Properties Selects Olympia Hotel Management as Operating Partner
Mountain Shore Properties | July 11, 2019
A Leader in US Hospitality Management Joins Forces with Hyatt’s Developer of the Year July 11, 2019. Portland, ME. Olympia Hotel Management (OHM) has announced a partnership with Mountain Shore Properties (MSP), a Charleston, South Carolina-based developer who was recently named Developer of the Year by Hyatt as part of Hyatt’s annual owner awards. Olympia won Hyatt’s Operating Excellence Award in 2016. MSP, which was recognized for its excellent construction quality, efficiency, and hotel development in strategic locations, has decided to focus exclusively on hotel development and has elected to partner with OHM, a leader in dist...
The Biggest Benefits of a Mobile PMS That Hotels Can’t Afford to Ignore
Nicole Dehler, Vice President of Product Management | July 11, 2019
By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand The landscape of hospitality tech might be changing, but one thing is certain: mobility is far more than a passing fad. Rather, it’s the new industry standard that will shape every touchpoint of hotel operations and the guest experience. However, what does mobility mean? Is it the development of a hotel app? Is it a mobile concierge? Is it mobile check-in and mobile keyless entry? Is it a mobile property management system? What creates the perfect stack of modern, mobile technology? In fact, it’s all of those things. For those hoteliers wh...
Coast Hotels Selects IDeaS’ Automated Technology to Evolve Its Revenue Strategy
IDeaS | July 11, 2019
North American hotel chain chooses the industry’s leading revenue management solution to remove manual processes, provide greater connectivity and enhance overall efficiency Tweet This: @CoastHotels selects @IDeaS_RevOpt to enhance its revenue strategy and overall efficiency with IDeaS G3 RMS www.ideas.com/news MINNEAPOLIS—July 11, 2019—IDeaS announced today that after a thorough review of revenue management system (RMS) providers and products, Coast Hotels has selected them as its trusted technology partner and is implementing IDeaS G3 RMS at 20 of its Canadian properties. Coast Hotels’ selection process involved a full team o...
Rare Opportunity to Acquire an Inner Harbor Hotel
RealINSIGHT Marketplace | July 11, 2019
BALTIMORE—July 11th, 2019—RealINSIGHT Marketplace and Berkadia are pleased to offer the opportunity to acquire the Brookshire Suites Inner Harbor Hotel. This 97-room, full-service and recently renovated hotel offers 77 spacious one-bedroom suites and 20 studio suites. The sale will take place on RealINSIGHT Marketplace, the online commercial real estate sales platform, on July 29th – July 31st. This Property is in the desirable heart of Baltimore’s Inner Harbor neighborhood surrounded by billions of dollars of new development juxtaposed with the city’s historic district. This location also offers incredible walking access to seve...
The Hotel Services Americans Think Will Be Made Easier Through Technology
July 11, 2019
• Americans would most like to access a map of their respective hotel and the surrounding area (63%) via a mobile phone • Thereafter, 58% are keen on using a mobile device to book a hotel restaurant reservation as opposed to doing it in-person • Interestingly, 38% are in favor of a mobile phone application that would enable them to monitor as well as pay for purchases around the hotel • Majority of holidaymakers would happily pay more for the option of flexible check-in/check-out times (74%) • Subsequently, 47% don’t mind splashing out a premium to access a 24-hour digital concierge The summer is finally here and for many t...
What Signals Are You Unintentionally Sending Your Customers?
Shep Hyken | July 11, 2019
By Shep Hyken I first came across this idea in the book Moments of Truth by Jan Carlzon, which I consider one of the most important books written on customer service. By the way, Carlzon’s definition of a Moment of Truth in business is, “Any time a customer comes into contact with any aspect of your business, however remote, they have an opportunity to form an impression.” That’s every contact and interaction with the company. Carlzon used the example of a coffee-stained tray table. How does that affect the customer’s opinion of the rest of the plane? What if the landing gear is as poorly maintained as the tray tables? Okay, m...
Radisson Blu Expands Cyprus Portfolio With New Serviced Apartments Signing in Larnaca
Radisson Blu | July 10, 2019
Brussels/Larnaca - July 10, 2019 -- Radisson Hotel Group is delighted to announce the signing of the first branded serviced apartments in Cyprus with the Radisson Blu Serviced Apartments, Larnaca; its third property in the city. The new serviced apartments – signed as part of a Master Development Agreement with Sunnyseeker Hotels and Quality Group – will reinforce the group’s leading position as the largest operator on the island, with four properties and more than 550 rooms in operation or under development. The third-largest island in the Mediterranean, Cyprus is a major year-round destination for tourists and business travelers. ...
Six Senses Signs With RoundShield Partners for Loire Valley Resort Development in the ‘Garden of France’
IHG | July 10, 2019
Just over a 90-minute drive south of Paris is the breathtaking Loire Valley, a UNESCO World Heritage region renowned for historic chateaux, medieval towns, fine wines, great food and unspoiled landscape. At the heart of the region sits the village of Saint-Laurent-Nouan, which will be home to Six Senses Loire Valley. Developed to embrace the environmental and community values that are core to Six Senses, the resort sits within the Les Bordes Estate, a 1,400-acre (560-hectare) site in the Sologne forest, home to Les Bordes Golf Club, one of the most prestigious golf clubs in the world. The development will incorporate equestrian and tennis ...
Owned and Managed by Sprague Hotel Developers, Residence Inn by Marriott Opens in Greenwood, Indiana
Residence Inn by Marriott | July 10, 2019
INDIANAPOLIS – July 8, 2019 – The 94-suite Residence Inn by Marriott in Greenwood, Indiana opened today with its upscale, stylish décor that offers flexibility, while creating a unique environment. Located at 5250 Noggle Way near I-65 and County Line Road, the all-suite Residence Inn Indianapolis South/Greenwood will operate as a Marriott franchise, owned and managed by Sprague Hotel Developers of Columbus, Indiana. Located 17 miles from downtown Indianapolis and 21 miles from the Indianapolis International Airport, the Residence Inn Indianapolis South/Greenwood offers its guests convenient access to the Franciscan Health Indianapoli...
Opportunity to Acquire Value-Add Hampton Inn Mobile
RealINSIGHT Marketplace | July 10, 2019
MOBILE, AL—July 10th, 2019—>RealINSIGHT Marketplace and Berkadia are pleased to offer the opportunity to acquire the Hampton Inn Mobile. This 80-room three-story midrise hotel is ideally located within ten miles of downtown Mobile. The auction will take place on RealINSIGHT Marketplace, an online commercial real estate sales platform, on July 30th – August 1st. This Property is ideally located off Interstate 10, the southernmost cross-country interstate highway which connects major cities such as, Los Angeles, Phoenix, San Antonio, New Orleans, and Jacksonville. The Hampton Inn’s stellar historical performance demonstrates its s...
