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Succession Planning in Family-Owned Hotels
Dr. Jean-Philippe Weisskopf | June 6, 2019
How can hotel successions be more appealing to the next generation and overall be more successful? By Dr. Jean-Philippe Weisskopf Succession planning plays an important role for any entrepreneur and has become a central strategic component for company owners and managers. A recent study on Swiss small and mid-sized enterprises (SME) by a large Swiss bank highlights the importance of this topic. According to this study, 3/4 of managers have spent time and effort on succession planning. This is not surprising considering that some 70'000 to 80'000 SMEs will face a generational change in the upcoming years in Switzerland alone. This step ...
Succession Planning in Family-Owned Hotels
June 6, 2019
How can hotel successions be more appealing to the next generation and overall be more successful? By Dr. Jean-Philippe Weisskopf Succession planning plays an important role for any entrepreneur and has become a central strategic component for company owners and managers. A recent study on Swiss small and mid-sized enterprises (SME) by a large Swiss bank highlights the importance of this topic. According to this study, 3/4 of managers have spent time and effort on succession planning. This is not surprising considering that some 70'000 to 80'000 SMEs will face a generational change in the upcoming years in Switzerland alone. This step...
20 Laws of Hotel Prospecting
Michael DeJesus | June 6, 2019
By Michael DeJesus Sales prospecting should not be an afterthought, rather, it is the foundation sales is built upon. If we remove prospecting from the equation, our business will be affected very quickly. With social media's increase in popularity, prospecting has actually become easier as we can now search for business opportunities online. However, most salespeople still find excuses to not incorporate this very valuable exercise into their daily routines. To be successful, we cannot rely solely on repeat business or business that falls into our lap. As we saw in 2009, with the economic downturn, it was evident that salespeople were...
Hôtel Du Louvre Reopens, Joining The Unbound Collection by Hyatt
The Unbound Collection by Hyatt | June 6, 2019
CHICAGO (June 6, 2019) - Hyatt Hotels Corporation (NYSE:H) announced today the official reopening of Hôtel du Louvre following a complete renovation. As part of The Unbound Collection by Hyatt, a collection of distinct hotels with their own narrative, Hôtel du Louvre sits in the heart of the city's Palais-Royal district, surrounded by the Musée du Louvre, the Comédie-Française, the Palais Garnier and Palais Royal. The 164 rooms and suites have been fully redesigned to reflect the hotel's original Parisian style, with high ceilings, elegant moldings, marble floors reminiscent of the Opéra Garnier a...
RLH Corporation Signs With Donaldson Development Group for New-Build Red Lion Hotel in Fort Valley, Georgia
RLH Corporation | June 6, 2019
DENVER (June 6, 2019) — RLH Corporation (NYSE:RLH) announced today the signing of a franchise license agreement for a new build 110 room Red Lion Hotel and Conference Center in Fort Valley Georgia. Fort Valley is home to Fort Valley State University, a public historically black university (HBCU) and headquarters for the Blue Bird Bus Company. The hotel will offer a pool, exercise room, plaques and tributes to local civil rights/civic leaders and a business center. The development surrounding the hotel will also feature a conference center, six screen movie theater and a restaurant/bar. The hotel and surrounding offerings are being...
The Briad Group Celebrates Groundbreaking of Element by Westin Wood-Ridge, NJ
June 6, 2019
Wood-Ridge, NJ, June 6, 2019 – Element by Westin, part of Marriott International, celebrated the groundbreaking of Element by Westin Wood-Ridge on Wednesday, June 5. Located at 269 & 359 Route 17 South, the upscale lifestyle hotel will provide guests with easy access to Routes 3, 17 and the NJ Turnpike and will be less than 10 miles from New York City. The property will also place guests across the street from Teterboro Airport and will be minutes away from the upcoming American Dream Meadowlands, a retail and entertainment complex which is planned to contain more than 500 stores. The Wood-Ridge location will represent the thi...
The DAYTONA Appoints Jason Ward As Executive Chef
The DAYTONA | June 6, 2019
DAYTONA BEACH, FL – June 6, 2019– Jason Ward has been appointed Executive Chef of The DAYTONA. The boutique, Marriot Autograph Collection hotel opened its doors in April and is located directly across from the world-famous Daytona International Speedway. A Boston, Massachusetts native and certified Executive Chef in the American Culinary Federation, Ward has more than 25 years of experience working with Marriott hotels and restaurants across the United States. Most recently, he was Executive Chef of Trilogy at Ocala where he oversaw the golf resort's community clubhouse and restaurant, managed daily food and beverage operati...
Nashville’s Hutton Hotel Welcomes Executive Chef Sean Petitt
Hutton Hotel | June 6, 2019
Hutton Hotel is excited to welcome Executive Chef Seth Petitt to their culinary team. Petitt, who joined in February 2019, oversees all culinary operations of the hotel including catering, in-room dining, and the hotel's restaurant. Petitt joins Hutton Hotel from Sage Restaurant Group as Urban Farmer's Executive Chef which he lead the developed the restaurant's culinary program through its openings in Denver, Cleveland and Philadelphia. In addition to overseeing Hutton Hotel's culinary team, Petitt will be developing a new concept for the hotel's restaurant slated to open in Summer 2019. "I'm excited to join Hutton Hotel's team and elevate...
Nashville’s Hutton Hotel Welcomes Executive Chef Sean Petitt
June 6, 2019
Hutton Hotel is excited to welcome Executive Chef Seth Petitt to their culinary team. Petitt, who joined in February 2019, oversees all culinary operations of the hotel including catering, in-room dining, and the hotel's restaurant. Petitt joins Hutton Hotel from Sage Restaurant Group as Urban Farmer's Executive Chef which he lead the developed the restaurant's culinary program through its openings in Denver, Cleveland and Philadelphia. In addition to overseeing Hutton Hotel's culinary team, Petitt will be developing a new concept for the hotel's restaurant slated to open in Summer 2019. "I'm excited to join Hutton Hotel's team and elev...
CHMWarnick Names Chad Sorensen Chief Operating Officer
CHMWarnick | June 6, 2019
BOSTON (June 6, 2019) – CHMWarnick, the leading hotel asset management and owner advisory services company, today announced managing director Chad Sorensen (CHAM, ISHC) has been named chief operating officer. In his new role, Sorensen will be responsible for overseeing the company's asset management operations, with a focus on continued improvement in business practices, while leveraging cutting-edge technology to benefit the company's clients. "Our company has more than doubled in size over the last few years, and adding Chad as our COO is one more way we will continue to bring the most comprehensive and impactful asset managemen...
Pivot Hotels & Resorts Appoints Kelly Snyder as General Manager for Emery in Downtown Minneapolis
Emery | June 6, 2019
MINNEAPOLIS, MN (June 6, 2019) – Emery, Downtown Minneapolis' new boutique 229- room Autograph Collection hotel, proudly welcomes Kelly Snyder as its new General Manager. Snyder will oversee daily operations, budgets, sales and marketing at the newly opened ten-story hotel. "I am thrilled to join the Emery team, and work alongside the hotel's talented and dynamic staff to deliver the authentic hospitality and service the Vibrant North is known for," said Snyder. "Emery is an exceptionally unique property and downtown historical icon; I look forward to furthering the hotel's relationships with the community and local partners to we...
IHCL Pledges to Reduce Water Intensity by 5% Within Two Years
The Indian Hotels Company Limited | June 6, 2019
Mumbai, June 6, 2019: Ahead of World Environment Day, The Indian Hotels Company Limited (IHCL), South Asia's largest hospitality company has announced an initiative to reduce overall water intensity by 5% within the next two years across all its hotels. EarthCheck, the world's leading scientific benchmarking and certification group will conduct a monthly audit to monitor IHCL's sustainability practices and progress. The company has also launched a Water SMART contest wherein all hotels will participate to initiate a water intensity reduction project for three months and the model of the winning hotel / hotels will be scaled across all h...
Beekeeper to Talk ‘Talent’ and How Technology Can Attract, Retain Employees at HITEC
Beekeeper | June 6, 2019
Join Connie Rheams on June 19th at 2:00 p.m. on the HITEC Minneapolis show floor to discuss how operations-focused communication strategies help hotels thrive and keep employee satisfaction high; Visit Beekeeper in Booth 919 San Francisco, June 6, 2019 — Hoteliers looking for proven ways to attract and retain top talent should plan to attend a breakout session at HITEC Minneapolis this month led by Beekeeper. "Hospitality: The People Business" will take a hard look at employee engagement and how operations-focused communication strategies will help hotels thrive and keep employee satisfaction high despite current low unemployment rates a...
Fuel Mobile App Adds Keyless Entry Through Integration With ASSA ABLOY Global Solutions
Fuel | June 6, 2019
Hoteliers can now allow guests to use their smartphones as secure room keys with the new Mobile Access digital solution available for independent properties Myrtle Beach, SC and Minneapolis – HITEC Booth # 2920 – June 6, 2019 – Fuel, a leading provider of hotel software and digital marketing solutions for the global hospitality industry, announces a significant upgrade to its industry-leading mobile application for independent and boutique hotels, by successfully integrating its Fuel Mobile App with ASSA ABLOY Global Solutions, the industry's leading provider of security and access solutions. The integration of Mobile ...
Round Hill Hotel & Villas Selects Guestware to Help Deliver the Ultimate Luxury Guest Experience
Guestware | June 6, 2019
June 6th, 2019 - Round Hill Hotel & Villas, one of the leading resorts in the Caribbean, blends the friendly Jamaican vibe with exceptional service. The resort sits on a 110 acre private peninsula. It has 36 Ralph Lauren designed ocean front hotel rooms and 27 stunning villas each with their own unique ambience. These luxury and premium luxury villas with private pools range from 2 to 6 bedrooms with glorious gardens and views across the Round Hill beach and bay. The dedicated villa staff prepares daily breakfasts and goes the extra mile to pamper and spoil their guests. The resort's facilities offer a modern gym and yoga pavilions,...
Cloud5 Communications Announces Key Sales Hire in Western U.S. With Tara Dean as Director of Business Development
Cloud5 Communications | June 6, 2019
CHICAGO (June 6, 2019) – Industry leader Cloud5 Communications continues to grow its business development team with the appointment of Tara Dean as a Director of Business Development. Dean draws upon 15 years of technology experience and a deep knowledge of High-Speed Internet Access (HSIA), converged networks, telephony and software solutions to offer Cloud5's comprehensive line of communication products to lodging customers in the Western U.S. Prior to joining Cloud5, Dean served as the top selling account director with Sunray Technology Ventures, a hospitality network design and management company specializing in serving full-service,...
Industry Veteran Greg Myers Joins IDeaS as Chief Client Officer to Advance Best-in-Class Client Experience
IDeaS | June 6, 2019
30-plus years of innovation, ongoing evolution of client relationships and a passion for being the "voice of the client" drive selection of Myers Tweet This: @IDeaS_RevOpt announces the selection of Greg Myers as its chief client officer. With 30+ years of experience in the software field, Myers will bring a new level of excellence to the leader and pioneer of revenue management software. www.ideas.com/news #revenuemanagement MINNEAPOLIS—June 6, 2019—IDeaS, the leader and pioneer of revenue management software announced today the selection of Greg Myers as its chief client officer effective June 3, 2019. Myers brings more t...
Hyatt Enters Agreement for Hyatt Regency Coco Beach Resort in Puerto Rico
Hyatt Hotels Corporation | June 5, 2019
CHICAGO (June 5, 2019) - Hyatt Hotels Corporation (NYSE:H) announced today that a Hyatt affiliate has entered into a franchise agreement with Coco Hotel 1 LLC for a new hotel, expected to open July 2019 as a Hyatt affiliated hotel and then become Hyatt Regency Coco Beach Resort after an extensive renovation is completed this fall. The 486-room hotel with 93 branded residencies will be managed by Aimbridge Hospitality and signifies Hyatt's continued brand growth on the island of Puerto Rico and across the Caribbean region. The hotel will be the brand's only full-service property in Puerto Rico. The hotel will operate as The Resort at Coc...
Nobody Asked Me, But… No. 214: Hotel History: Shepheard’s Hotel, Cairo, Egypt
Stanley Turkel | June 5, 2019
Hotel History: Shepheard's Hotel, Cairo, Egypt (1841) Shepheard's Hotel history goes back 178 years when it was originally built by Englishman Samuel Shepheard in Cairo. It was originally named the "Hotel des Anglais" (English Hotel). Shepheard co-owned the hotel with a Mr. Hill who was Mohammed Ali Pasha's head coachman. In 1845, Hill relinquished his interest in the hotel which Shepheard sold in 1861. Shepheard's Hotel was known for its opulence, its famous guests and as a governmental base for the military. Its stained glass windows, Persian carpets, lavish gardens, terraces and great granite pillars were renowned throughout the Mid...
Content Marketing Tips for Travel Tech
Daniel E. Craig | June 3, 2019
By Daniel Craig To drive sales, tech companies need to reach decision-makers. As traditional methods like advertising, prospecting and social media increase in cost and decrease in effectiveness, more companies are turning to content marketing. The trend is particularly evident in the hotel and travel technology space, where news sites and email boxes today are stuffed with brand content. The problem is that a lot of this content is thinly disguised promo material full of hype, dubious claims and clickbait. It's not nearly as effective as it could be. Having produced hundreds of articles, guides, webinars and presentations over the y...
Hospitality Financial Leadership: Journey “Don’t Stop Believin”
David Lund | June 3, 2019
By David Lund What does your hospitality career and the band Journey have in common? Lots. How I met the band and how you can get what you want in life if you're willing to work hard, never give up and most importantly "repeat" never give up and work hard. Journey first got together in 1973 in San Francisco. The band didn't really have any commercial success until 1978 and the real results came together in 1981 with their seventh album Escape. Steve Perry was the band's vocalist as of 1977 and the group saw a lot of success in the early 80's and mixed results well into the 90's. Steve's voice and the band's power sound became the anthem...
Independent Study of In-Stay Feedback Shows 280 Percent Return on Investment for Hotels
Local Measure | June 3, 2019
Independent research shows Local Measure's real time feedback platform can help organizations take control of the customer experience, reduce cost and drive revenue June 3, 2019 SYDNEY, Australia - Local Measure, the leading customer experience platform for the hospitality industry, today released a commissioned Forrester Consulting study quantifying the Total Economic Impact™ and benefits of its real time feedback tool, Pulse. Forrester found that an organization that uses Pulse to manage and respond to customer feedback in real time obtained a return on investment (ROI) of up to 280 percent over three years. In addition, the stu...
Sage Hospitality Appoints Trevor Bondarchuk as Director of Sales for Union Station Hotel Nashville
Sage Hospitality | June 3, 2019
Union Station Hotel Nashville, managed by Sage Hospitality, is proud to announce Trevor Bondarchuk as Director of Sales. Hailing from the Pacific Northwest, Bondarchuk recently moved to Nashville with a passion for hospitality, bringing more than a decade of experience in the industry. Most recently, Bondarchuk worked as the Director of Group Sales and Events for Sage Hospitality before joining the group's Union Station Hotel Nashville. Prior to that, he spent two years as the Director of Sales and Events for Viejas Casino & Resort and seven years as Hyatt Hotels & Resorts' Senior Sales Manager in California and Hawaii. Original...
Dream Hotel Group Partners With Legacy Developments for The Chatwal Valle de Guadalupe, Mexico to Open in 2021
Dream Hotel Group | June 3, 2019
NEW YORK, NY (June 3, 2019) – Renowned hotel and brand management company Dream Hotel Group today announced plans to launch its five-star luxury brand The Chatwal in Valle de Guadalupe, Mexico in 2021. Today's announcement represents a major milestone for Dream Hotel Group as it marks the second Chatwal Hotel location and fourth hotel deal signed in Mexico in the last 18 months. "We are excited to work with José Mireles Verástegui and his partners in bringing The Chatwal brand to Valle de Guadalupe," said Dream Hotel Group CEO Jay Stein. "Valle de Guadalupe is one of the most exciting up-and-coming wine and food regions in Mexico and a...
