SalesAndCatering.com and LodgIQ™ Announce Partnership To Deliver Market-Leading AI Revenue Management for Group Sales
SalesAndCatering.com | June 18th, 2024
Direct Booking Growth Tips for the Back Half of 2024
Adam and Larry Mogelonsky | March 27th, 2024
HSMAI and Revenue Analytics Release a New White Paper — The New RMS: A Buying Guide
HSMAI | June 10, 2021
The Hospitality Sales and Marketing Association International (HSMAI) and Revenue Analytics present The New RMS: A Buying Guide, a new white paper that explores modern hotel revenue management systems, including how they have evolved — and how they need to evolve — in the aftermath of the pandemic that has seriously disrupted the hospitality industry. Through interviews with revenue leaders across the industry, HSMAI and Revenue Analytics have created a guide to help hoteliers make informed decisions about revenue technology now and in the coming years. “The hotel industry needs to embrace and adopt technology that will help them o...
Plava Laguna Partners With IDeaS to Automate Revenue Management Processes
IDeaS | June 2, 2021
Croatian multi-segment, leisure hotel company implements IDeaS G3 RMS ahead of returning demand LONDON—June 2, 2021—IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that Plava Laguna, a multi-segment, leisure hotel company, selected IDeaS G3 Revenue Management System (RMS) to automate processes and leverage the technology ahead of an anticipated busy summer season. Plava Laguna’s multi-segment portfolio includes hotels, villas, apartment resorts, campsites with pitches, glamping tents and mobile homes. Plava Laguna used the quiet period of the pandemic to evaluat...
ROOMDEX, A Hotel Upsell Innovator, Releases Full 2-Way Integration With Oracle Hospitality’s OPERA PMS
ROOMDEX | May 19, 2021
Hotels using OPERA PMS and OXI can now leverage automated digital upselling to increase profits. Santa Cruz, CA – May 19th 2021 – ROOMDEX, the leader in hotel upselling automation, is happy to announce the release of its full 2-way integration with Oracle Hospitality's OPERA PMS using OXI. This integration will enable hotels using OPERA PMS to enable fully automated digital upselling to increase profit margins, while eliminating the current manual administrative tasks hotel staff has with upselling. ROOMDEX’s Upgrade Optimizer is an automated hotel upsell tool that generates revenue directly to a hotel’s bottom line. ROOMDEX int...
Bartech Customers Experience Dramatic Rise in Minibar Operation Profits During COVID-19 Pandemic
Bartech | May 12, 2021
Hospitality’s leading provider of automated minibar technology credited with more than doubling hotel revenues from F&B services. Las Vegas — May 12, 2021 — Bartech, the leader in automatic minibar solutions for the global hospitality industry, has been recognized by its hotel clients around the world for serving as a vital source of revenue growth as operations continue evolving to minimize guest health risks. With many hotel businesses required to close or limit capacity to once profitable amenities including restaurants and bars, Bartech’s customers have since reported a surge in minibar consumption rates that have made up for...
Our Town Hospitality Partners With IDeaS for Greater Profitability, Efficiency and Agility
IDeaS | May 5, 2021
U.S. hotel group selects proven revenue technology leader to give its independent properties a competitive edge MINNEAPOLIS — May 5, 2021 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today its new partnership with Our Town Hospitality, beginning with the implementation of IDeaS G3 Revenue Management System (RMS) at two of the hotel group’s independent properties. Our Town recognized the importance of implementing an RMS now before demand returns. It selected IDeaS to empower its revenue recovery strategy, adapt as conditions shift and position its hotels to run m...
Five PMS Features to Help Grow TRevPAR
Larry and Adam Mogelonsky | April 29, 2021
By Larry and Adam Mogelonsky In case you need a refresher on your acronyms, TRevPAR stands for total revenue per available room. The key difference between it and RevPAR is that it takes into account all other outlet purchases from each guest to give a more holistic picture of sales and growth. As a basic example, consider a couple traveling for a relaxing getaway versus two single occupancy business travelers, both midweek. While the couple may take up only one guestroom versus two, its utilization of the restaurant, spa and other amenities will be substantially higher than the corporate guests. Having differential data on these types ...
The Most Important Hotel Amenity to Attract Remote Workers
Larry and Adam Mogelonsky | April 21, 2021
By Larry and Adam Mogelonsky The pandemic has been a boon for tech vendors; on top of the huge potential for cost savings, now you have the critical need for physical distancing and contact tracing. But for all these systems to work, you have to have a flawless internet hookup. Moreover, the benefits of speedy connectivity go far beyond the back of house. So, in this article let’s think about WiFi from the guest perspective, especially in light of many of the travel behavior changes since COVID-19. This past year has witnessed a profound shift in how, when and where people work. Digital nomadism was a trend well before 2020, but the p...
ProfitSword Implements Full Suite of Business Intelligence Solutions at Regal Hospitality
ProfitSword, LLC | April 21, 2021
Rapidly growing hotel management company leverages ProfitSword’s seamless integration abilities to achieve real-time budgeting and forecasting efficiency while ensuring that sales goals, inventory levels and labor resources are always effectively monitored. COLUMBUS, Ohio – April 21, 2021 – ProfitSword, a premier developer of business intelligence and data integration software, has announced the successful implementation of its advanced suite of business intelligence solutions by Regal Hospitality. Featuring a portfolio of hospitality’s largest hotel brands with properties scattered across the US, Regal Hospitality teams can now util...
Hospitality Financial Leadership: The Daily Revenue Audit – The Must Do’s
David Lund | April 19, 2021
By David Lund The hotel business is a retail business and in order to stay on top of your business, you must fully and completely balance your daily revenues and settlements. This means dotting the I's and crossing the Ts, examine them. Every day we begin anew and every day is a story unto itself when it comes to the revenues and settlements. I may sound like I’m repeating “revenues and settlements,” but it cannot be emphasized enough. Many hotels operate on what I call autopilot when it comes to this bedrock function. Many leave it in the hands of their latest manager of the day to ensure this function is properly done. Many hote...
Why Now Is the Best Time to Finance
Dr. Donald W. Wise | April 14, 2021
By Dr. Donald W. Wise Winter is officially over, and although the capital markets for hotel and resort refinance, acquisition and new-build construction lending have been frozen, they have been stealthily thawing out since the first of the year. Since the start of the pandemic, short-term bridge and renovation loans for the hospitality sector have been mostly non-existent and full recourse. Hospitality lending pencils are by no means all the way up, but the road to recovery has started with a phrase that has not been heard since before the Great Recession: non-recourse debt. What is Non-Recourse Debt? Non-recourse debt...
Revenue Management for Recovery
Amin Himani | April 7, 2021
By Amin Himani Emerging Trends – What to Expect This year more than ever, recognizing the discipline of Revenue Management in our industry must transcend into Revenue Strategy will be crucial for success. While navigating the unpredictable travel patterns in 2021, consider that the traditional pace, competitive sets, and value-proposition identified historically to be altered and a need to examine the implications of the pandemic on each market segment and its defining attributes is required. What this means is relying on the systems and tools which help analyze patterns and recommend pricing may no longer provide the most optimal rat...
Building Bleisure With Outdoor Office Pods
Larry and Adam Mogelonsky | April 7, 2021
By Larry and Adam Mogelonsky Remote work is here to stay. Even if companies start to require teams to return to a central office following full population vaccination, the benefits of allowing for flexible work conditions are too good to ignore. For the employer it can mean vastly reduced rental costs, while for the employee it means less time spent commuting and the ability to handle life’s other responsibilities more adeptly like young kids. But the drawback is the monotony of working, eating, relaxing and sleeping in the same place. Hotels are here to help the work-from-home (WFH) crowd as our properties can offer an inspirational ...
The Return of Business Travel
Robert Rauch | April 6, 2021
By Bob Rauch When Is business travel really coming back? Many corporate executives had all their meetings online in 2020. In 2021, we believe that will change soon due to the pace of vaccines, decline of COVID-19 cases, and negative impacts of closed economies. Regional sales trips are beginning again and airport executives suggest that business travelers are coming back. But when will this segment really return? Realistically, look at Q4 of 2021. Q2 will see an uptick, Q3 will be all about pent-up leisure demand and Q4 will see a strong return of business travel. Companies have been able to conduct business online with improved onl...
Content Is Critical for the Coming Travel Surge
Larry and Adam Mogelonsky | March 31, 2021
By Larry and Adam Mogelonsky It’s the night before the storm for the start of a solid recovery in hospitality. It will happen first at the domestic level, then internationally. For the latter, all eyes are on IATA to open some bubbles amongst the most vaccinated countries, with our particular interest on an EU-US reopening. But there are some issues associated with this reopening of flight routes in that customers have changed where and how they are booking their hotels since the pandemic started early last year. You have to be ready, and this means ensuring that your content is fully up to date on all the channels where potential gue...
Digital Upselling: Go Where the Margins Are!
ROOMDEX | March 24, 2021
By Jos Schaap - ROOMDEX Due to the ongoing pandemic, hotels have lost several months’ worth of business. The reopening and rebound period are slower than initially expected and occupancy levels will take time to recover to pre-crisis levels. As a consequence, it’s critical to make the most of every booking to maximize average spend and revenue. Digital upselling can be a quick and easy way to both improve your guests’ experience while simultaneously giving your revenue that much needed boost. What to sell? This question may appear to be basic but not every upsell…sells. For many hoteliers, the reality is that typically upsel...
Boutique Italian Hotel Partners With IDeaS to Enhance Profitability and Increase Efficiency
IDeaS | March 24, 2021
Casa Angelina uses downtime to implement automated RMS while relying on IDeaS Advisory Services to ensure sustainable success LONDON — March 24, 2021 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that Casa Angelina, a luxury, boutique hotel on the Amalfi Coast, has selected IDeaS G3 Revenue Management System (RMS) and enlisted the IDeaS Advisory Services team. IDeaS will provide strategic support to help Casa Angelina capitalise on a projected short but busy season and position the property for long-term success. Casa Angelina knew it was time to move away fro...
What Your Direct Bookings Can Learn From Streaming Services
Larry and Adam Mogelonsky | March 17, 2021
By Larry and Adam Mogelonsky Streaming services will be a hallmark of modern culture for the next decade. But just as important as the content on platforms like Netflix, Disney+ or Amazon Prime is the user interface through which subscribers access said content. Therein, what we advise is to learn from the best and apply some aspects of what streaming services do great to increase guest engagement on your own booking engine. Some of the elements on these streaming services that are worth investigating to see how they can be applied to your brand.com include but are not limited to: Fast load times Image-first browsing Near end...
Knowland Introduces GroupAdvantage 2021 to Enable and Empower Hotel Sales Teams Into Recovery
Knowland | March 17, 2021
Bringing together actionable meeting intelligence with sales and revenue management expertise to re-engage sales teams ARLINGTON, Va. — March 17, 2021 — Group business continues to be a key driver for profitability in the hospitality industry, especially in this year of unprecedented challenges. To empower hoteliers, Knowland, the leader in AI-powered meetings and events data for hospitality, today announced Knowland GroupAdvantage 2021, a program that brings together the core prospecting and sales training tools needed to help hoteliers win emerging group business. Meeting intelligence, combined with expert sales training and reven...
4 Ways to Use Big Data to Enhance Guest Service and Maximize Hotel Revenue
Manon Campbell | March 15, 2021
By Manon Campbell The world's most valuable resource is no longer oil. It's data. Smartphones and the internet have made data the currency of our times. Nearly every activity, whether it's going for a run or watching TV, creates a digital trace to be tracked and analyzed. Data's influence on the hospitality industry is nothing new. But hoteliers still are grappling with the concept of big data, referring to the large volume of data that inundates businesses on a day-to-day basis. After all, it's not the amount of data that's important; it's what you do with it that matters. Tapping the power of big data can yield significant di...
Stoney Creek Hospitality Partners With IDeaS for Automated Efficiency Across 14-Property Portfolio
IDeaS | March 10, 2021
Midwest-based hotel group prioritizes automated revenue management in its digital transformation, selects IDeaS G3 RMS to increase profitability MINNEAPOLIS—March 10, 2021—IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today it will implement IDeaS G3 Revenue Management System (RMS) at Stoney Creek Hospitality’s 14-property portfolio across five Midwestern states. Seeking to overhaul manual operations with advanced automation, Stoney Creek’s leadership team launched a digital transformation initiative in 2020. Placing critical importance on the RMS’s role in th...
PROVision Partners Welcomes Mims Wright as Senior Advisor
PROVision Partners | March 5, 2021
New Smyrna Beach, Florida, March 5, 2020 — PROVision Partners (“PROVision”), a leading global strategic growth, marketing, technology, and commercial services advisory firm to the travel and hospitality industry, announces the appointment of Mims Wright as a Senior Advisor. Mims is Co-Founder & Managing Partner of the travel advisory firm, Black & Wright LLC, specializing in travel industry business, technology and equity. His clients have included leading online travel brands, traditional travel distributors, airlines, hotels, tour operators, publishers, and travel industry start-ups. Wright and Susan Black founded a practic...
Leisure in the Time of Covid
Craig Jacobs | March 5, 2021
By Craig Jacobs Competition for local and regional leisure business among hotels is unusually intense for the painfully obvious reason that COVID has curbed everything else. To generate leisure demand, properties invest in digital marketing including social media, SEO, paid search, and display advertising. They also engage with on-line travel agencies to capture discounted business. While there are reliable key performance indicators to measure results from these marketing tools, creating an acceptable financial return on investment is challenging. Keeping up with the latest trends surrounding marketing technology requires a major commitme...
Maximizing Airport Revenues in the Era of Smart Data Technology and Experience Personalization
Sandy James | February 25, 2021
How existing Wi-Fi services can be integrated into a smart data strategy to provide travelers with enhanced satisfaction while generating much needed income for airport operators. By Sandy James, Director of Business Development – North America at Zoox Smart Data Cancelled flights, record lows for both international and domestic travel, longer wait times due to enhanced cleaning regulations — these are just a few of the hardships shared by airports around the world since the beginning of the global pandemic. Yet, airports must remain open to serve those who still have a necessity or a desire to travel on commercial airlines. This inev...
BirchStreet Systems Relocates Headquarters to Las Vegas
BirchStreet Systems | February 25, 2021
(Las Vegas, NV) BirchStreet Systems announced that it has relocated its world headquarters from Newport Beach CA to Las Vegas NV, as it positions the company for growth and strengthens innovative partnerships with hospitality companies. This milestone is a major move for BirchStreet on its mission to empower organizations to make better, more accurate and confident buying and operating decisions. BirchStreet Systems powers gaming and hospitality enterprises with a comprehensive procure-to-pay business solution. “We believe this move places us in the center of the gaming industry, with close proximity to many of our customers,” says Sus...
