February 23, 2015 – MCLEAN, Va. – Hampton Hotels recognized its top performing properties of 2014 by awarding the Connie, Lighthouse and Circle of Excellence award winners. The prestigious Connie Award is named after Hilton Worldwide’s founder Conrad Hilton and winners are selected based on their Total Quality Scorecard (TQS), the hotel’s loyalty score via SALT (Hilton’s Satisfaction and Loyalty Tracking) and the quality assurance (QA) score. All Connie Award recipients will receive a monetary award to host a celebratory event for employees and a trophy.
Eleven hotels were presented the Connie Award:
- Hampton Inn Bangor, Maine
- Hampton Inn & Suites Buffalo, Wyoming
- Hampton Inn Columbus/South Ft. Benning, Georgia
- Hampton Inn Daytona Beach/Beachfront, Florida
- Hampton Inn Lincolnton, North Carolina
- Hampton Inn Murrells Inlet/Myrtle Beach, South Carolina
- Hampton Inn & Suites Salem, Oregon
- Hampton Inn & Suites St. Louis/South I-55, Missouri
- Hampton Inn & Suites Tifton, Georgia
- Hampton Inn Wheeling, West Virginia
- Hampton by Hilton Volgograd Profsoyuznaya, Russia
“Hampton Hotels is known for its friendly and exceptional customer service properly named Hamptonality,” said Phil Cordell, global head, focused service and Hampton Brand Management. “Each of our hotels receiving this year’s Connie Award has excelled in displaying the true essence of Hamptonality to our guests. Congratulations to all our hotel winners!”
In addition to the hotel’s approach to friendly customer service, Hamptonality includes team members anticipating guests’ needs and providing travelers with helpful suggestions about area attractions, historical facts and fun things to do around town. Additionally, hotels are infused with local photography and artwork, highlighting each property’s connection and support to its own community.
Lighthouse Awards are presented to the top five percent of Hampton properties while the Circle of Excellence Awards are presented to the top 10 percent of hotels. For a complete list of 2014 award winners, please visit the Hampton Global Media Center.
Read more about Hampton Hotels at www.hampton.com or news.hampton.com/.
