RIDGEFIELD, Conn. (May 16, 2022) – New Castle Hotels & Resorts, a leading hotel owner, operator and developer, announced that it has entered into an agreement to manage the Hilton Garden Inn Riverhead and Residence Inn by Marriott ® Long Island East End. The two hotels are located next to each other in Riverhead, N.Y., the gateway to Long Island’s Wine Country.
“New Castle emerged as the clear choice to manage the Riverhead Portfolio due to their boutique scale, owner-operator approach and incredibly successful track record developing and managing premium, select-service properties in leisure-oriented markets,” said Lee Browning, Sr., CEO of Browning Hotel Properties which owns the two hotels. “After only a few weeks, the depth of New Castle’s above-property management capabilities, including revenue management, e-commerce and digital marketing, human resources and accounting have become evident and greatly improved financial transparency and employee morale.”
Delivering an authentic experience that earns industry-leading guest and employee satisfaction scores is paramount for New Castle Hotels & Resorts. As part of this initiative, the company will centralize services for more efficient execution across all facets of hotel operations. The company is committed to retaining current employees and building upon the experience and culture that defines this picturesque part of Long Island as a premier travel and event destination.
“We are thrilled to welcome the Riverhead Properties to our growing portfolio of premium, select-service and compact full-service hotel properties across North America,” said Julian Buffam, partner at New Castle Hotels & Resorts. “New Castle weathered the pandemic and has emerged even stronger in its wake by leveraging technology and the Company’s greatest strength, its people, to further centralize management functions to yield superior results and improved efficiencies at lower costs. The tenure and dedication of New Castle associates remains well above industry averages, with executive level team members averaging 20 years.”
Hilton Garden Inn Riverhead and Residence Inn by Marriott ® Long Island East End are located on the scenic North Shore of Long Island, approximately 20 miles from The Hamptons and just a few minutes from Long Island’s Wine Country.
The upscale Hilton Garden Inn Riverhead offers 114 guest rooms along with an outdoor patio and gathering area with a fireplace. Culinary options include a restaurant serving daily breakfast, dinner and room service, and a full-service bar. An indoor pool, indoor and outdoor whirlpools that are open year round and 2,100 sq.-ft. of meeting space complete the amenities. For additional information, visit the company’s website or call (631) 727-2733.
Residence Inn Long Island East End is a contemporary, all-suite hotel geared towards extended stays. The 131-suite property has two pools; outdoor patio space with a fireplace; a full-service bar; complimentary daily breakfast; indoor and outdoor whirlpools that are open year round; and three event rooms. For more information about the hotel, visit the company’s website or call (631) 905-5811.
New Castle Hotels & Resorts is partnering with Open Ocean Creative to transform the existing Elegance Ballroom at the Residence Inn Long Island East End. The 6,000 sq.-ft. meeting and event venue will be re-branded, providing unique and dynamic offerings to accommodate gatherings of all sizes.
With recent acquisitions and several new build developments, New Castle Hotels & Resorts is experiencing a year of significant growth. The company recently acquired the Holiday Inn Resort Jekyll Island (Ga.) and has several additional acquisitions and new-build developments in the works in a diverse array of markets including Westchester, N.Y.; Fort Lauderdale, Fla.; and Nashville, Tenn.