Enhancing the Guest Experience
See us at HITEC 2013, booth 1243
TORRANCE, CA . June 26th, 2013: The Whitehall Hotel, Downtown Chicago.s landmark, independent boutique hotel, has selected to install Quadriga’s TV-based guest communications platform Sensiq in all 222 guest rooms including 8 suites, to help deliver a superior guest experience. Quadriga is the global hospitality industry.s leading integrator of network applications and in-room entertainment systems, with offices in the USA, Europe, the Middle East, Africa and Asia.
Quadriga’s Sensiq will enable The Whitehall Hotel to better communicate and reinforce its distinctive, luxury brand directly to guests via the in-room TV, and to deliver a unique selection of entertainment content. Sensiq provides a digital, multimedia guest communications platform, which delivers an unrivalled range of sixty FTG TV channels, the majority of which are HD channels, and on-demand content.
Sensiq’s powerful content management system enables The Whitehall to define its own information and entertainment content, so it can deliver content that is most relevant to its guests. This also enables The Whitehall to promote its services and amenities, including its two renowned restaurants, Mei’s Corner and Fornetto Mei. Quadriga’s experienced customization and specialist TV design team are working with The Whitehall to design and build a unique interface to reflect the hotel.s distinctive brand identity and its reputation as one of the best hotels in Chicago.
“Installing Sensiq as our multimedia marketing platform, enables us to reinforce our unique brand and personalized style directly to guests, and to showcase our amenities and what Chicago has to offer the visitor,” said Bert Yen, President, The Whitehall. “With its market-leading technology and understanding of the discerning requirements of today.s guest, Quadriga is helping us to deliver an enhanced and exceptional guest experience.”
Quadriga’s network and entertainment solutions are based on providing the hotelier with cost-efficient solutions that properly scale hotel infrastructure to accommodate the demands of higher bandwidth needs, as a result of guests bringing their own mobile devices and content with them to the hotel. Most recently, Quadriga’s Personal Media Network (PMN), an exclusive solution for enabling streaming functionality and other guest services was awarded HTNG’s Most Innovative Technology 2012. Quadriga’s PMN app is an extension of the Sensiq TV platform and synchronizes the TV with the guest’s mobile device(s) to deliver a unified entertainment experience.
“We are delighted that The Whitehall Hotel, one of Chicago.s finest, has selected Sensiq to help redefine ‘guest experience’,” said Chris Sophinos, CEO, Quadriga Americas. “Sensiq’s unrivalled selection of TV channels and entertainment content, combined with its highly flexible customization capabilities will enable The Whitehall Hotel to deliver a truly distinctive guest experience, which embodies its unique brand identity.”
