Greg Land, Steve McClatchy and Dennis Snow selected as keynote speakers
Hospitality Financial and Technology Professionals (HFTP®) added three informative and motivating keynote speakers to the education program for its upcoming Annual Convention 2017, an event the association has produced since 1952. This year's HFTP Annual Convention is scheduled for October 25–27, 2017 at Omni Orlando Resort at Championsgate in Championsgate, Florida USA.
"This year's event will offer a variety of essential education formats, continuing education, enhanced networking and vendor opportunities as HFTP celebrates its 65th year as an association," said HFTP CEO Frank Wolfe. "The dynamic event program, created by a selected expert advisory council, provides relevant industry information specific to current industry trends. Annual Convention is also traditionally an opportunity to honor the association's accomplishments and outstanding member volunteers."
Wednesday, October 25. Selected opening keynote speaker Dennis Snow, professional speaker and author, will present a session from 5:30 to 6:45 p.m. about "Performance Excellence – The Employee Factor." Based on his 20-years with Walt Disney World along with many years of consulting with organizations around the world, Snow will provide a "how-to" program for engaging employees in delivering outstanding customer service.
Thursday, October 26. Selected Thursday keynote speaker Greg Land, global segment leader of travel related services at IBM, will present a session from 3:10 to 4:25 p.m. about "Cognitive Computing and the Digital Guest Experience." Land's presentation will reveal how cognitive computing can be used to personalize the digital guest experience.
Friday, October 27. Selected closing keynote speaker Steve McClatchy, speaker and award-winning author of a New York Times best seller, will present a session from 8:00 to 9:45 a.m. titled "Decide to Work Smarter, Reduce Your Stress and Lead by Example." McClatchy will teach the audience how to dive performance to increase work and life engagement, and re-gain critical planning and personal time.
Online registration is open for Annual Convention 2017. Visit the Annual Convention page on the HFTP website for complete information about all conference events, including the program schedule, hotel and travel details and more. For more information about HFTP's Annual Convention and other global activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org. Annual Convention 2018 is slated for October 24-27 at the new Omni Louisville Hotel in Louisville, Kentucky USA.
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