New York, NY (June 8, 2016) – Lotte New York Palace announced today the appointment of long time hotel manager, Rebecca Hubbard, as the new General Manager. Hubbard, approaching her five-year anniversary with the property, has established herself as a leading force in maintaining and growing the property’s esteemed reputation through her true passion and extreme dedication.
Hubbard joined the Lotte New York Palace team in 2011, bringing with her an extensive background of over 20 years of experience in the industry. Her roots began in guest service with managerial roles at Manhattan East Suite Hotels, Sheraton New York, Sheraton Manhattan, and The Essex House. At the latter, she served as the Director of Reception, where she led all front office departments, implemented training and orientation programs for all new managers, and was responsible for all financial planning of the reception department. She has since held the prestigious managerial roles of Assistant Rooms Executive and Front Office Manager at The Ritz-Carlton hotels of New York, where she was a leader of all rooms departments, including front of the house, housekeeping, guest recognition, club lounge, spa, and PBX. She also served on the Rooms Advisory Board for Ritz-Carlton for the New York and Boston regions.
Prior to her position at Lotte New York Palace, Hubbard opened Trump SoHo as the Executive Assistant Manager, overseeing the daily operations and budget of the rooms department. This experience helped her to forge a longstanding reputation for exceptional quality and impeccable service, creating a name for herself as she stepped through the doors of Lotte New York Palace.
Hubbard holds a Bachelor of Science in Hotel and Restaurant Management from SUNY Plattsburgh in Plattsburgh, New York, and currently resides on the Upper East Side with her husband and two daughters. In her spare time, she enjoys being with her family and exploring museums, restaurants and other cultural offerings in New York City.
