Four-Season Mountain Resort Ushers in a New Chapter of Exceptional Hospitality Leadership

Massanutten, Va. – February 6, 2024  Massanutten Resort, a premier four-season resort located in the heart of Virginia’s Shenandoah Valley, is thrilled to announce the appointment of Michael Hammes as its new General Manager and Vice President. Following an extensive search, Hammes stood out as the ideal candidate to lead Massanutten Resort into its next chapter. Hammes, who officially joins Massanutten Resort today, is an industry veteran with an impressive career spanning various iconic roles. His experience and leadership qualities make him a valuable addition to the Massanutten team, and he is eager to become acquainted with the resort’s staff, guests and community.

“We are delighted to welcome Michael Hammes as our new General Manager” said Matthias Smith, executive vice president at The Resorts Companies. “We are confident that his wealth of experience and commitment to excellence will contribute significantly to the continued success and growth of the resort. Together, we look forward to crafting a new chapter of exceptional hospitality.”

Hammes began his career with Planet Hollywood Restaurants in Chicago, playing a crucial role in opening over 12 of the world’s busiest restaurants. His journey continued with key leadership positions at renowned resorts such as Omni Barton Creek and The San Luis in Texas, Wintergreen Resort in Virginia, Mammoth Resort in California, The Canyons/Park City Resort in Utah and Keystone Resort in Colorado. Most recently, he served as the Director of Base Operations at Snoqualmie Ski Resort, located just outside of Seattle. Throughout his career, Hammes has demonstrated expertise not only in managing operations but also in his fervent dedication to creating outstanding guest experiences and leading dynamic, high-performing teams.

“Michael’s arrival marks an exciting new phase in The Resorts Companies journey and we look forward to achieving new heights together,” said Steve Krohn, president and chief executive officer of The Resorts Companies. “Michael’s commitment to excellence aligns seamlessly with our vision for the future and we are confident that under his guidance, Massanutten Resort will continue to provide exceptional experiences for our guests and community.”

“I am both honored and excited to return to the Shenandoah Valley region and establish a long-term role with Massanutten Resort” said Hammes. “Contributing to the rich history of the resort with such a great team in place is humbling. I am eager to help deliver a continued outstanding experience for our team, guests, owners and the community. I look forward to being of service.”

For more information on the resort, visit MassResort.com, download the Resort App or call 540-289-9441. Stay up-to-date on the latest news by following @MassResort on Instagram, Twitter and Facebook